The Providence Group

What The Providence Group does

The Providence Group (legal entity: The Providence Group of the Carolinas LLC) is a privately held boutique commercial real estate brokerage firm headquartered in Charlotte, North Carolina, with a secondary office in Raleigh. Founded in 2000 by Henry Breaux, Malcolm McLean, and Darren Wood, the firm employs 41 professionals serving national retailers, regional chains, and local merchants throughout the Carolinas and broader Southeast. Core service lines include tenant representation (site selection, lease negotiation, strategic growth planning), landlord representation (marketing, leasing strategy, tenant mix), disposition services, and investment sales brokerage; these are delivered directly by specialized brokers with no intermediary resellers.

Operating through three integrated divisions, The Providence Group also runs Providence Group Management (PGM), a full-service commercial property management arm offering rent collection, accounting via MRI software, paperless AP processing through Avid Exchange, 24/7 online rent payment via ClickPay, and preventive maintenance coordination via MaintainX. Providence Group Capital extends the platform into real estate investment and development, with principals involved in over 12 million square feet and $3.5 billion of historical project development costs, currently developing mixed-use projects including Falls at Midtown (Raleigh, opening 2027) and the West End District (Florence, SC). As a member of X Team Retail Advisors, the firm connects to 350+ retail specialists across 44 U.S. and Canadian markets, enabling multi-market mandates for clients such as Aldi Foods (200+ stores across 15 states), Advance Auto Parts, Skechers, HomeGoods, Belk, Planet Fitness, Ulta, Shake Shack, Floor & Decor, and Harris Teeter. The firm generates revenue through transaction-based brokerage commissions, recurring property management fees, and development/equity participation, with annual revenue not publicly disclosed.

Name

The Providence Group

Legal name

The Providence Group of the Carolinas LLC

Website

https://providencegroup.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

The Providence Group is a Charlotte-based boutique commercial real estate brokerage firm founded in 2000, employing 41 professionals across Charlotte and Raleigh offices to provide tenant representation, landlord representation, disposition, investment sales, property management (via PGM), and development services (via Providence Group Capital) to national retailers, regional chains, and local merchants throughout the Carolinas and Southeast.

Ownership category

akta.pro rank

Product category

Commercial Real Estate Brokerage

NAICS

Offices of Real Estate Agents and Brokers (5312), Real Estate Property Managers (53131), Rental and Leasing Services (532)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500), Real Estate Dealers (For Their Own Account) (6532)

akta.pro primary industry

Real Estate Tenant Representation (FSAEAJAF)

akta.pro secondary industries

Commercial Real Estate Brokerage (Leasing & Sales) (FSAEAJAB), Office Tenant Representation (BPAJALAA)

Keywords

• Commercial real estate brokerage
• Tenant representation services
• Retail property leasing
• Commercial property management
• Real estate investment development

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Brokerage Commissions: The firm earns commissions on commercial real estate transactions including tenant representation, landlord representation, investment sales, and disposition services. Revenue is generated on a transaction basis as deals close.
2. Property Management Fees: Providence Group Management (PGM) provides full-service property management for commercial real estate investors. The firm manages rent collections, accounting reports, record keeping, preventative maintenance, and provides 24/7 emergency maintenance support.
3. Real Estate Development: Providence Group Capital focuses on maximizing equity returns through real estate development and investment. The firm pursues value-add commercial and residential sites in the Southeast.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

The Providence Group is a boutique retail commercial real estate brokerage firm offering tenant representation, landlord representation, disposition services, investment sales, and development services throughout the Carolinas and Southeast. The firm also operates Providence Group Management (PGM) for full-service commercial property management and Providence Group Capital for real estate investment and development of value-add assets.

Product overview

The Providence Group is a boutique retail brokerage firm offering a unified suite of commercial real estate services rather than a software product platform. Its core offerings include Tenant Representation (site selection, strategic growth planning, lease negotiation), Landlord Representation (marketing, leasing strategy, tenant mix optimization), Disposition Services (portfolio sales, anchor repositioning, lease terminations), Investment Sales (asset acquisition and disposition), Providence Group Management (PGM — full-service commercial property management including accounting, maintenance, and tenant relations), and Providence Group Capital (real estate investment and development focused on value-add assets in the Southeast). The company also operates a commercial real estate listings portal with 124 available properties across the Carolinas and surrounding states. All services are delivered through a team of 41 brokers and professionals operating from Charlotte and Raleigh offices.

Differentiator

Problem solved

Functional benefit

Brands

• Providence Group Management (PGM): First-class management of commercial real estate investments under the PGM operating name
• Providence Group Capital

Products and services

• Tenant Representation

Quantifiable outcome

• Completed thousands of transactions around the Southeast since 2000
• +3 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability5 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Legend Commercial (X Team member)minorChannel Partner/ Reseller/ Distributor · 21 January 2026Legend Commercial, a fellow member firm of the X Team Retail Advisors network, is also using generative AI tools like ChatGPT and Claude to streamline operations. Representatives from Legend Commercial and The Providence Group were featured in a GlobeSt.com article about CRE brokers using AI.
• X Team Retail AdvisorscoreChannel Partner/ Reseller/ DistributorThe Providence Group is a member firm of X Team Retail Advisors, a national retail advisory group. This membership connects the firm to over 350 retail specialists across 44 markets in the U.S. and Canada, enhancing their ability to serve multi-market clients and participate in national retail expansion programs.
• MRI Accounting SoftwarecoreTechnology or IntegrationPGM partners with MRI Accounting Software, the industry leader in property management accounting. MRI provides customized accounting reports for clients, supporting the financial management capabilities of their property management services.
• Avid ExchangecoreTechnology or IntegrationAvid Exchange ensures paperless invoice approval process, expediting vendor payments and improved AP processing. This partnership streamlines property management operations for clients.

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Newmark Group: Public commercial real estate services firm offering investment sales, leasing, and property management across major U.S. markets. Competes with Providence Group on investment sales, disposition services, and retail leasing mandates.
• NAI Global: Global CRE services network with strong presence in the Carolinas through member firms (NAI Southern Real Estate is a former employer of Providence Group Director of Property Management James McGee). Competes directly on retail brokerage and property management mandates.
• CBRE Group: Global commercial real estate services firm offering brokerage, property management, valuation and capital markets across all major U.S. markets including Charlotte and Raleigh. CBRE is a direct competitor for tenant representation mandates and is also a former employer of multiple Providence Group principals (Reagan Crabtree, Cristi Webb, Malcolm McLean), making it the most consequential head-to-head peer.
• JLL (Jones Lang LaSalle): Global CRE services firm with retail brokerage, property management and capital markets capabilities. JLL competes directly with The Providence Group on national tenant rep accounts and property management engagements in the Carolinas and broader Sun Belt.
• Cushman & Wakefield: Global commercial real estate services firm with retail brokerage, investment sales, valuation and property management. Competes with Providence Group for retail tenant rep and property management mandates across the Carolinas and Southeast.
• Avison Young: Privately held global CRE services firm offering brokerage, property management, valuation and consulting. Competes with Providence Group on retail tenant representation and property management mandates across the Carolinas.
• Colliers International: Global CRE services firm with strong retail brokerage and investment sales capabilities across U.S. markets. Colliers competes with The Providence Group for retail tenant representation and investment sales mandates in the Southeast.

Regional players

• Lat Purser & Associates: Carolinas-focused commercial real estate brokerage and property management firm. Directly comparable boutique regional competitor with overlapping retail tenant representation and third-party property management services across the Carolinas.

Direct peers

• The Shopping Center Group: Boutique retail-focused commercial real estate firm with offices across the Southeast (and Reagan Crabtree's former employer). Closely comparable business model — specialized retail tenant and landlord representation, similar client base of national retailers, and overlapping Carolinas territory.
• Marcus & Millichap: Specialized commercial real estate investment sales brokerage focused on retail, multifamily, office and self-storage properties. Overlaps with Providence Group's investment sales and Providence Group Capital value-add development focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TheProvidenceGr
• YouTubeyoutube.com/channel/UCGEr6I7cxq90AiEewMN6igA
• Facebookfacebook.com/theprovidencegroup
• LinkedInlinkedin.com/company/the-providence-group-of-the-carolinas-llc
• Instagraminstagram.com/the_providencegroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Providence Group