The Providence Group
The Providence Group is a Charlotte-based boutique commercial real estate brokerage firm founded in 2000, employing 41 professionals across Charlotte and Raleigh offices to provide tenant representation, landlord representation, disposition, investment sales, property management (via PGM), and development services (via Providence Group Capital) to national retailers, regional chains, and local merchants throughout the Carolinas and Southeast.
- Company typePrivate
- Founded2000
- HeadquartersCharlotte, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What The Providence Group does
The Providence Group (legal entity: The Providence Group of the Carolinas LLC) is a privately held boutique commercial real estate brokerage firm headquartered in Charlotte, North Carolina, with a secondary office in Raleigh. Founded in 2000 by Henry Breaux, Malcolm McLean, and Darren Wood, the firm employs 41 professionals serving national retailers, regional chains, and local merchants throughout the Carolinas and broader Southeast. Core service lines include tenant representation (site selection, lease negotiation, strategic growth planning), landlord representation (marketing, leasing strategy, tenant mix), disposition services, and investment sales brokerage; these are delivered directly by specialized brokers with no intermediary resellers.
Operating through three integrated divisions, The Providence Group also runs Providence Group Management (PGM), a full-service commercial property management arm offering rent collection, accounting via MRI software, paperless AP processing through Avid Exchange, 24/7 online rent payment via ClickPay, and preventive maintenance coordination via MaintainX. Providence Group Capital extends the platform into real estate investment and development, with principals involved in over 12 million square feet and $3.5 billion of historical project development costs, currently developing mixed-use projects including Falls at Midtown (Raleigh, opening 2027) and the West End District (Florence, SC). As a member of X Team Retail Advisors, the firm connects to 350+ retail specialists across 44 U.S. and Canadian markets, enabling multi-market mandates for clients such as Aldi Foods (200+ stores across 15 states), Advance Auto Parts, Skechers, HomeGoods, Belk, Planet Fitness, Ulta, Shake Shack, Floor & Decor, and Harris Teeter. The firm generates revenue through transaction-based brokerage commissions, recurring property management fees, and development/equity participation, with annual revenue not publicly disclosed.
The Providence Group firmographics
Firmographics- Name
- The Providence Group
- Legal name
- The Providence Group of the Carolinas LLC
- Website
- https://providencegroup.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Providence Group is a Charlotte-based boutique commercial real estate brokerage firm founded in 2000, employing 41 professionals across Charlotte and Raleigh offices to provide tenant representation, landlord representation, disposition, investment sales, property management (via PGM), and development services (via Providence Group Capital) to national retailers, regional chains, and local merchants throughout the Carolinas and Southeast.
- Ownership category
- akta.pro rank
The Providence Group industry classification
Industry- Product category
- Commercial Real Estate Brokerage
- NAICS
- Offices of Real Estate Agents and Brokers (5312), Real Estate Property Managers (53131), Rental and Leasing Services (532)
- SIC
- Real Estate Agents & Managers (For Others) (6531), Real Estate (6500), Real Estate Dealers (For Their Own Account) (6532)
- akta.pro primary industry
- Real Estate Tenant Representation (FSAEAJAF)
- akta.pro secondary industries
- Commercial Real Estate Brokerage (Leasing & Sales) (FSAEAJAB), Office Tenant Representation (BPAJALAA)
Keywords
Where The Providence Group is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Providence Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Brokerage Commissions: The firm earns commissions on commercial real estate transactions including tenant representation, landlord representation, investment sales, and disposition services. Revenue is generated on a transaction basis as deals close.
- Property Management Fees: Providence Group Management (PGM) provides full-service property management for commercial real estate investors. The firm manages rent collections, accounting reports, record keeping, preventative maintenance, and provides 24/7 emergency maintenance support.
- Real Estate Development: Providence Group Capital focuses on maximizing equity returns through real estate development and investment. The firm pursues value-add commercial and residential sites in the Southeast.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Commercial property lease rates - contact broker for rates |
| Unit Pricing | Pay-as-you-go | Land for sale in Florence, SC |
| Subscription | Annual | Vacant parcel lease in Sweetwater, TN |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels10 records
The Providence Group product offering
Product offeringCore offering
The Providence Group is a boutique retail commercial real estate brokerage firm offering tenant representation, landlord representation, disposition services, investment sales, and development services throughout the Carolinas and Southeast. The firm also operates Providence Group Management (PGM) for full-service commercial property management and Providence Group Capital for real estate investment and development of value-add assets.
Product overview
The Providence Group is a boutique retail brokerage firm offering a unified suite of commercial real estate services rather than a software product platform. Its core offerings include Tenant Representation (site selection, strategic growth planning, lease negotiation), Landlord Representation (marketing, leasing strategy, tenant mix optimization), Disposition Services (portfolio sales, anchor repositioning, lease terminations), Investment Sales (asset acquisition and disposition), Providence Group Management (PGM — full-service commercial property management including accounting, maintenance, and tenant relations), and Providence Group Capital (real estate investment and development focused on value-add assets in the Southeast). The company also operates a commercial real estate listings portal with 124 available properties across the Carolinas and surrounding states. All services are delivered through a team of 41 brokers and professionals operating from Charlotte and Raleigh offices.
Differentiator
Problem solved
Functional benefit
Brands
- Providence Group Management (PGM): First-class management of commercial real estate investments under the PGM operating name
- Providence Group Capital
Products and services
- Tenant Representation
Quantifiable outcome
- Completed thousands of transactions around the Southeast since 2000
- +3 more outcomes
Companies that use The Providence Group
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles4 records
The Providence Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
The Providence Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Legend Commercial (X Team member)minorLegend Commercial, a fellow member firm of the X Team Retail Advisors network, is also using generative AI tools like ChatGPT and Claude to streamline operations. Representatives from Legend Commercial and The Providence Group were featured in a GlobeSt.com article about CRE brokers using AI.
- X Team Retail AdvisorscoreThe Providence Group is a member firm of X Team Retail Advisors, a national retail advisory group. This membership connects the firm to over 350 retail specialists across 44 markets in the U.S. and Canada, enhancing their ability to serve multi-market clients and participate in national retail expansion programs.
- MRI Accounting SoftwarecorePGM partners with MRI Accounting Software, the industry leader in property management accounting. MRI provides customized accounting reports for clients, supporting the financial management capabilities of their property management services.
- Avid ExchangecoreAvid Exchange ensures paperless invoice approval process, expediting vendor payments and improved AP processing. This partnership streamlines property management operations for clients.
Scale indicators8 records
Recent moves8 records
Expansion highlights5 records
The Providence Group competitors and assessment
Company assessmentBroad incumbents
- Newmark Group: Public commercial real estate services firm offering investment sales, leasing, and property management across major U.S. markets. Competes with Providence Group on investment sales, disposition services, and retail leasing mandates.
- NAI Global: Global CRE services network with strong presence in the Carolinas through member firms (NAI Southern Real Estate is a former employer of Providence Group Director of Property Management James McGee). Competes directly on retail brokerage and property management mandates.
- CBRE Group: Global commercial real estate services firm offering brokerage, property management, valuation and capital markets across all major U.S. markets including Charlotte and Raleigh. CBRE is a direct competitor for tenant representation mandates and is also a former employer of multiple Providence Group principals (Reagan Crabtree, Cristi Webb, Malcolm McLean), making it the most consequential head-to-head peer.
- JLL (Jones Lang LaSalle): Global CRE services firm with retail brokerage, property management and capital markets capabilities. JLL competes directly with The Providence Group on national tenant rep accounts and property management engagements in the Carolinas and broader Sun Belt.
- Cushman & Wakefield: Global commercial real estate services firm with retail brokerage, investment sales, valuation and property management. Competes with Providence Group for retail tenant rep and property management mandates across the Carolinas and Southeast.
- Avison Young: Privately held global CRE services firm offering brokerage, property management, valuation and consulting. Competes with Providence Group on retail tenant representation and property management mandates across the Carolinas.
- Colliers International: Global CRE services firm with strong retail brokerage and investment sales capabilities across U.S. markets. Colliers competes with The Providence Group for retail tenant representation and investment sales mandates in the Southeast.
Regional players
- Lat Purser & Associates: Carolinas-focused commercial real estate brokerage and property management firm. Directly comparable boutique regional competitor with overlapping retail tenant representation and third-party property management services across the Carolinas.
Direct peers
- The Shopping Center Group: Boutique retail-focused commercial real estate firm with offices across the Southeast (and Reagan Crabtree's former employer). Closely comparable business model — specialized retail tenant and landlord representation, similar client base of national retailers, and overlapping Carolinas territory.
- Marcus & Millichap: Specialized commercial real estate investment sales brokerage focused on retail, multifamily, office and self-storage properties. Overlaps with Providence Group's investment sales and Providence Group Capital value-add development focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
The Providence Group social profiles
Digital presenceThe Providence Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Providence Group leadership team
Management profileNumber of profiles
Profiles14 records
The Providence Group subsidiaries and ownership
Company hierarchySubsidiaries2 records
The Providence Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Providence Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Providence Group
What does The Providence Group do?
The Providence Group is a boutique retail commercial real estate brokerage firm offering tenant representation, landlord representation, disposition services, investment sales, and development services throughout the Carolinas and Southeast. The firm also operates Providence Group Management (PGM) for full-service commercial property management and Providence Group Capital for real estate investment and development of value-add assets.
Is The Providence Group a public or private company?
The Providence Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Providence Group founded?
The Providence Group was founded in 2000. It employs 11 to 50 people.
Where is The Providence Group based?
The Providence Group is headquartered in Charlotte, United States, in the North America region.
How does The Providence Group make money?
Three revenue lines are on record. Brokerage Commissions are the primary driver. The others are property Management Fees and real Estate Development.
Who are The Providence Group's main competitors?
Broad incumbents on record are Newmark Group, NAI Global, CBRE Group, JLL (Jones Lang LaSalle), Cushman & Wakefield, Avison Young and Colliers International. Lat Purser & Associates is listed as a regional player. Direct peers are The Shopping Center Group and Marcus & Millichap.
Does The Providence Group have an API?
No public API is recorded for The Providence Group.
What industry is The Providence Group in?
The Providence Group's product category is Commercial Real Estate Brokerage. Its primary akta.pro industry code is FSAEAJAF, Real Estate Tenant Representation, with a secondary code of FSAEAJAB, Commercial Real Estate Brokerage (Leasing & Sales). Its NAICS code is 5312 and its SIC code is 6531.