What American Elevator Group does

American Elevator Group (AEG) is a privately held holding company founded in 2020 by Mark Boelhouwer in partnership with Arcline Investment Group, that aggregates independent elevator service companies across the United States. As of the most recent disclosure, AEG operates a portfolio of more than 20 wholly-owned partner companies serving 30,000+ elevators across 22 states with 1,200+ employees, headquartered in New York City. The portfolio has been built almost entirely through acquisitions: Unitec Elevator (NYC, 2020) was the founding partner, followed by D&D Elevator, Jersey Elevator, Kencor, Eastern Elevator (PA, 1959), DC Elevator, American Service Group (authorized Alimak industrial provider), Right Way, South Florida Elevator, Precision Elevator, Dura-Lift, Consolidated Elevator (NYC, 2022), Port Elevator (PA, 2022), Trenton Elevator (NJ, 2023), and Mid-America Elevator (IN, 2025).

AEG's core product is non-proprietary elevator service: maintenance, repair, modernization, testing and compliance, and new installation delivered across any elevator brand rather than being limited to a single OEM system. Revenue is generated through multi-year recurring maintenance contracts (the backbone of the business), project-based modernization and new installation revenue, emergency repair services, and state-mandated inspection and compliance testing. Differentiated offerings include Cab Purification Technology (Photocatalytic Oxidation air cleaning), Mobile Safety Training Units, and the NY State DOL-approved Elevator Learning Center for technician continuing education. Customer segments span commercial office, healthcare, education, hospitality, residential, transportation hubs, and industrial and freight, with each partner company operating its own regional field sales force while AEG provides centralized resources in safety, training, finance, technology, marketing, and procurement.

The go-to-market is a hybrid B2B field sales model executed locally by each partner company against building owners, property managers, and facility managers, supplemented by a national partnership-recruitment program ('Join the AEG Family') that incentivizes independent elevator operators to join the platform while retaining their brand identity and customer relationships. Senior leadership has been recruited from the major OEMs (Otis, Schindler, KONE), and the Elevator Learning Center produces qualified technician capacity that benefits both AEG's organic service delivery and its ability to absorb new acquisitions. Pricing is quote-based and not publicly disclosed, with the company explicitly positioning flexible maintenance plans against OEM off-the-shelf contracts on cost-effectiveness grounds.

Name

American Elevator Group

Legal name

American Elevator Group

Website

https://americanelevator.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

501–1,000 employees

Short description

American Elevator Group (AEG) is a private holding company that aggregates independent elevator service companies across 22 U.S. states. Founded in 2020 with Arcline Investment Group backing, AEG delivers non-proprietary maintenance, repair, modernization, and compliance services for 30,000+ elevators through 20+ partner companies.

Ownership category

akta.pro rank

Product category

Elevator Services & Maintenance

akta.pro primary industry

Elevator, Escalator & Lift Maintenance (IMAIABAF)

akta.pro secondary industries

Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE), Elevator Remote Monitoring & Predictive Maintenance (IoT/Connected Elevators) (BPABAIAH)

Keywords

• Elevator maintenance services
• Elevator repair services
• Elevator modernization
• Vertical transportation services
• Elevator testing compliance

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Elevator Maintenance Contracts: Recurring maintenance contracts for elevator systems, providing regular inspections, preventive maintenance, and scheduled service visits. These contracts generate predictable recurring revenue and form the backbone of the business model.
2. Repair Services: One-time and emergency repair services for malfunctioning elevators, including component replacement, troubleshooting, and corrective maintenance. Revenue generated per service call or project.
3. Modernization Services: Upgrade and modernization projects for aging elevator systems, including controller replacement, cab renovations, and full modernizations. Typically project-based revenue with longer sales cycles.
4. New Installation: Installation of new elevator equipment for new construction or major renovations. Project-based revenue from equipment installation and commissioning.
5. Testing & Compliance Services: State-mandated elevator inspections, testing services, and compliance verification. Revenue generated through inspection fees and compliance-related services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

American Elevator Group (AEG) is a holding company that aggregates independent elevator service companies across the United States and delivers a full lifecycle of vertical transportation services — maintenance, repair, modernization, testing & compliance, and new installation — to building owners, property managers, and facility operators in commercial, residential, healthcare, education, hospitality, industrial, and transportation markets. Services are delivered through 12 partner companies across 22 states serving approximately 30,000 elevators, while AEG provides centralized resources in safety training, technology, marketing, finance, and operations.

Product overview

American Elevator Group (AEG) operates as a collection/aggregation of independent elevator service companies rather than a single unified product. The core service portfolio consists of five primary service lines: Repair Services, Maintenance Services, Modernization Services, Testing & Compliance Services, and New Installation Services, plus a Free Health Check diagnostic offering. These services are delivered through a network of 13 acquired partner companies (including Mid-America Elevator, Unitec, Jersey Elevator, D&D Elevator, Kencor Elevator, DC Elevator, Dura-Lift Elevator, Eastern Elevator, Precision Elevator, American Service Group, Right Way Elevator, South Florida Elevator, and Port Elevator), each retaining their regional brand identity while benefiting from AEG's centralized resources. The group also offers supplementary solutions including Return to Work Strategy, Sanitization Techniques, and Traffic Management. Educational offerings include the Elevator Learning Center for technician certification. The company serves multiple market segments including office buildings, healthcare, education, retail, hotels, residential, entertainment venues, industrial/freight, transportation, and mixed-use properties across 22 states.

Differentiator

Problem solved

Functional benefit

Products and services

• Elevator Repair Services Expert elevator repair services delivered promptly with minimal disruption, including root cause identification and prevention planning for commercial, residential, healthcare, education, hospitality, and industrial buildings.
• Elevator Maintenance Services Flexible recurring elevator maintenance plans designed to extend elevator longevity and reliability, offering cost-effective alternatives to manufacturer plans for building owners and property managers.
• Elevator Modernization Services Elevator system upgrades to keep pace with changing technology and building codes, with tailored modernization plans for timeline, budget, and future plans including controller replacement, cab renovations, and full modernizations.
• Testing & Compliance Services Safety and compliance management including licensing requirements, testing schedules, code violation resolution, and state-mandated elevator inspections for building owners across AEG's service regions.
• New Elevator Installation Services Complete new elevator installation services from equipment selection through project management, ensuring safety and reliability for new construction or major renovations.
• Free Elevator Health Check Complimentary elevator health assessment to evaluate condition and identify maintenance needs, used as a lead-generation and customer onboarding tool.
• Cab Purification / Sanitization Solutions Elevator cab air purification technology using Photocatalytic Oxidation (PCO) — ultraviolet light combined with a photocatalyst to produce oxidizers including hydrogen peroxide for continuous air cleaning and pathogen reduction — for health-conscious building operations.
• Return to Work Strategy Solution Strategies for managing elevator service needs as businesses return to normal operations, advising building owners on safe elevator usage during occupancy transitions.
• Traffic Management Solution

Quantifiable outcome

• 99.5% uptime target for well-maintained elevators
• +1 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

15 partnerships are on record, tiered major and core.

• Mid-America ElevatormajorStrategic or Co-development Partner · 1 December 2025Mid-America Elevator was acquired by AEG in December 2025. Founded in 1979 by Ron Selke in Indianapolis, Indiana, Mid-America has been one of the largest providers of elevator services in Indiana for over four decades, specializing in maintenance, modernization, and repair.
• Trenton Elevator CompanymajorStrategic or Co-development Partner · 1 June 2023Trenton Elevator Company was invested in by AEG in June 2023, expanding AEG's representation throughout New Jersey. A family business incorporated in 1934 serving central New Jersey with new installations, maintenance, and repairs for commercial and home elevators.
• Port ElevatormajorStrategic or Co-development Partner · 1 June 2022Port Elevator was acquired by AEG on June 1, 2022, expanding AEG's presence in central Pennsylvania. Founded in 1975, Port offers complete services including maintenance, repairs, violation corrections and non-proprietary new equipment installations from offices in Williamsport and Harrisburg, PA.
• Eastern ElevatorcoreStrategic or Co-development Partner · 1 January 2022Eastern Elevator joined AEG as one of the largest independent American owned elevator companies in Pennsylvania. Founded in 1959, they service more than 1600 accounts and 2100 elevators across Pennsylvania, Maryland, Eastern Ohio, and Northern West Virginia.
• DC ElevatorcoreStrategic or Co-development Partner · 1 January 2022DC Elevator joined AEG, based in Lexington, KY with offices in Charleston, WV and Louisville, KY. Since 1977, they have provided elevator services to customers in Indiana, Kentucky, Ohio, Virginia, and West Virginia.
• American Service GroupcoreStrategic or Co-development Partner · 1 January 2022American Service Group (ASG) joined AEG, based in Rockport, IN. Founded in 1996, ASG provides elevator services in industrial environments across 15 states and is an Authorized Alimak Service Provider, the only company in the US with this distinction.
• Right Way ElevatormajorStrategic or Co-development Partner · 1 January 2022Right Way Elevator joined AEG, a full-service elevator company based in Florida with over 36 years of experience in commercial elevators providing maintenance, modernization, repair, and testing services.
• South Florida ElevatormajorStrategic or Co-development Partner · 1 January 2022South Florida Elevator Service Corp (SFES) joined AEG, a privately-owned full-service elevator company based in Miami, FL providing maintenance, modernization, new installation, repair, and testing services throughout South Florida.
• Precision ElevatormajorStrategic or Co-development Partner · 1 January 2022Precision Elevator joined AEG, a full-service elevator company based in New York providing maintenance, modernization, new installation, repair, and testing services for nearly 30 years.
• Dura-Lift ElevatormajorStrategic or Co-development Partner · 1 January 2022Dura-Lift Elevator joined AEG, a full-service elevator service company based in New York and New Jersey. Founded in 1997, they provide maintenance, modernization, new installation, repair, and testing services.
• Elevator Learning CentercoreStrategic or Co-development Partner · 1 January 2022The Elevator Learning Center is an approved Elevator Training Course Provider by the New York State Department of Labor. It delivers continuing education required for yearly license renewal to all elevator licensees with AEG.
• Unitec ElevatorcoreStrategic or Co-development Partner · 1 January 2020Unitec Elevator was the first company to formally join AEG at inception in 2020. Based in New York metro area, Unitec is one of the largest elevator service companies providing full repair, maintenance, modernization, and testing services. Now incorporating AEG's other IBEW businesses Eltech and Pride & Service.
• D&D ElevatorcoreStrategic or Co-development Partner · 1 January 2020D&D Elevator joined AEG in the early expansion period. A leading elevator service company in the greater New York region covering Westchester, Rockland, Putnam, and Dutchess counties. Founded in 1981, D&D has achieved industry milestones including the first gearless machine installation in North America.
• Jersey ElevatorcoreStrategic or Co-development Partner · 1 January 2020Jersey Elevator joined AEG during the first year of expansion. A trusted elevator company based in New Jersey providing maintenance, modernization and installation services for more than 40 years with a proven track record of performance and reliability.
• Kencor ElevatorcoreStrategic or Co-development Partner · 1 January 2020Kencor Elevator joined AEG in the first expansion wave. A leading elevator service provider in the Mid-Atlantic region providing maintenance, repair, modernization, testing and inspection, and new installation for more than 38 years with 175+ years of combined experience.

Scale indicators12 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Otis Worldwide: Global elevator OEM and the world's largest elevator service business; competes directly with AEG on service contracts but leverages installed-base lock-in and proprietary IoT/diagnostic technology, with a much broader portfolio of new equipment and modernization.
• Schindler Elevator: Global elevator OEM with a large North American service and modernization business; AEG's CFO and former CFO both came from Schindler, signaling direct overlap in customers, technicians, and contract structure across commercial real estate.
• KONE: Global elevator OEM with a significant US service footprint; AEG's CEO Marc Zoelle began his elevator career at KONE, and the company competes for the same maintenance, modernization, and installation contracts in commercial buildings.
• TK Elevator (ThyssenKrupp): Major global elevator OEM with a sizable North American service and modernization business; competes with AEG across maintenance contracts, modernizations, and new installations for commercial and industrial customers.
• Mitsubishi Electric (Elevator/Escalator Division): OEM of elevators and escalators with a US service organization that competes for the same maintenance and modernization contracts that AEG's partner companies bid on, particularly in commercial and high-rise segments.

Direct peers

• Vantage Elevation: Independent US elevator service company and the most direct head-to-head competitor to AEG's partner companies; AEG's CRO and CHRO both came from Vantage, indicating direct overlap in service portfolio, customer type, and technician pool.
• Imperial Service & Maintenance Group: Independent regional elevator service company in the Northeast US offering maintenance, repair, and modernization; competes with AEG partner companies (Unitec, D&D, Jersey, Kencor) for the same building-owner accounts.
• Midwest Elevator Company: Regional independent elevator service and modernization provider in the US Midwest; competes with AEG's more recently acquired Mid-America and DC Elevator partner companies for commercial, healthcare, and institutional contracts.

Others

• Lerch Bates: Elevator and building-vertical-transportation consulting, inspection, and asset-management firm; AEG's CEO Marc Zoelle came from Lerch Bates and the two firms overlap in serving building owners seeking independent elevator consulting and maintenance oversight.
• Bureau Veritas (Elevator Inspection Services): Global testing, inspection, and certification firm that provides elevator inspection and code-compliance services that overlap with AEG's Testing & Compliance revenue stream, though as a third-party inspector rather than a service competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/american-elevator-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries23 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about American Elevator Group