What Nfinity Global does

Nfinity Global is a privately held global IT services provider founded in 2015 and headquartered in Gig Harbor, Washington, with regional offices in Milpitas (California), Surbiton (UK), Brampton (Canada), Hyderabad (India, operating as Nfinity Solutions), and Singapore (Nfinity Global Pte. Ltd.). The company operates across six core service lines: Managed Services (IT Service Desk, Level 2 support, 24x7 Network Operations, SOC Monitoring, AV Managed Services), Network Infrastructure (full lifecycle from planning to transfer, including SD-WAN), Network/Cloud and Security (DevOps, Cloud Infrastructure, Application Development, Data Management & Migration, Cyber Security, Architecture Design), Staff Augmentation (direct hire, supplemental, onsite/embedded), Audio and Visual (unified communications, video walls, design/build), and Agentic AI Solutions (autonomous decision agents, predictive analytics, digital twin simulation, workflow orchestration across ERP/CRM/TMS, adaptive monitoring), delivered via Build-Operate-Transfer, co-development, or managed contracts.

The firm serves enterprise and mid-market customers including WeWork, Coupang, SoFi, Ciena, Ceridian, Acurian, Prism, eBallot, and Verge Ventures, with named use cases spanning coworking, e-commerce, financial services, HR technology, and capital markets. Pricing is not publicly disclosed and follows a consultation/quote-based model initiated through the website's free-evaluation funnel. Go-to-market is an enterprise field-sales motion supported by a self-service eStore storefront.

Revenue mechanics are diversified across managed service contracts, project-based IT engineering, and staff augmentation. AI capability descriptions emphasize autonomous agents orchestrating across CRM, ERP, TMS, BI, and IoT platforms, and a seven-partner technology ecosystem (Fortinet, HP, Lantronix, Lenovo, Neat, Yealink, Zebra) supports bundled resale. No funding rounds, M&A activity, or financial disclosures appear in the available data; ownership is private with no disclosed institutional investors or parent entity.

Name

Nfinity Global

Legal name

Nfinity Global

Website

https://nfinity-global.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Nfinity Global is a privately held global IT services provider offering managed services, network infrastructure, cloud and security, staff augmentation, audio-visual, and Agentic AI solutions to enterprise clients across the US, UK, Canada, India, and Singapore.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Network Operations Outsourcing (NOC Services) (BPAEAMAD), IT Incident, Problem & Change Management Platforms (HDAEALAI)

Keywords

• Managed IT services
• Network infrastructure
• Cloud security
• Staff augmentation
• Agentic AI

Headquarters

HQ city

Gig Harbor

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed Services: Comprehensive IT managed services providing proactive management of technology assets including service desk, network operations, application monitoring, SOC monitoring, and AV managed services.
2. IT Engineering Services: DevOps, cloud infrastructure, application development, data management and migration, cyber security, architecture design services billed project-based or through managed service contracts.
3. Staff Augmentation: Flexible workforce solutions providing skilled IT professionals for short-term support or long-term collaboration through direct hire placement, supplemental staffing, and contract/managed staffing arrangements.
4. Network Infrastructure Services: Full lifecycle network services from planning, design, build, rollout, upgrade, operation, maintenance to transfer, including network audit, SD-WAN configuration, installations and maintenance.
5. Audio Visual Solutions: AV solutions and build services including unified communications, video walls, design and build, refresh and upgrade, white-glove meeting and event support, data cabling, and preventative maintenance.
6. Agentic AI Solutions: Autonomous AI agent solutions delivered via flexible delivery models including Build-Operate-Transfer, co-development, or fully managed service contracts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Nfinity Global provides a portfolio of global IT services spanning IT managed services (service desk, 24x7 NOC, SOC monitoring, AV managed services), end-to-end network infrastructure lifecycle services, cloud and cybersecurity engineering, staff augmentation, audio-visual integration, and Agentic AI solutions delivered via Build-Operate-Transfer, co-development, or fully managed service contracts.

Product overview

Nfinity Global is a global IT service provider offering a portfolio of interconnected managed services. The core offerings include: Managed Services (IT Service Desk, SOC Monitoring, AV Managed Services), Network Infrastructure (planning through transfer), Network/Cloud and Security (DevOps, Cloud, Cyber Security), Staff Augmentation (direct hire and contract staffing), Audio and Visual (unified communications, video walls), and Agentic AI Solutions (autonomous agents, predictive analytics, digital twins). These services are designed to work together, with Agentic AI agents coordinating across systems like ERP, CRM, and TMS to enable intelligent automation and real-time decision-making. The company also operates an eStore platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Comprehensive IT managed services providing proactive support and management of customer technology assets, including 24x7 IT Service Desk, Level 2 support, Network Operations Center monitoring, SOC (Security Operations Center) monitoring, and AV Managed Services. Targeted at enterprises that need continuous IT operations support without maintaining large in-house teams.
• Network Infrastructure Full lifecycle network services from planning, design, build, rollout, upgrade, operation, maintenance through transfer, including network audits, SD-WAN configuration, installations, and dispatched services. Designed for organizations that need multi-site network rollouts, upgrades, or ongoing operations support.
• Network, Cloud and Security Versatile IT engineering services specializing in DevOps, cloud infrastructure, application development, data management and migration, cyber security, and architecture design. Targets organizations building or modernizing resilient IT infrastructures with secure cloud and application environments.
• Staff Augmentation Flexible IT workforce solutions providing skilled professionals for short-term support or long-term collaboration, including direct hire placement, supplemental staffing, onsite and embedded support, and professional resources for contract or managed staffing arrangements.
• Audio and Visual Audio-visual solutions and build services that transform spaces such as conference rooms, auditoriums, and retail environments into immersive communication spaces, including unified communications, video walls, design and build, refresh and upgrade, white-glove meeting and event support, data cabling, and preventative maintenance.
• Agentic AI Solutions Autonomous, goal-driven AI agents that perceive, decide, and act, delivering predictive insights, real-time decision-making, and continuous learning for enterprise innovation. Includes Autonomous Decision Agents, Predictive and Prescriptive Analytics, Digital Twin Simulation, Agentic Workflow Orchestration across ERP/CRM/TMS, and Adaptive Monitoring with autonomous remediation. Targets enterprises pursuing intelligent automation and operational efficiency.

Quantifiable outcome

• Accelerated decision cycles through autonomous AI agent analysis and execution
• +4 more outcomes

Named customers9 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature5 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Mphasis: Mphasis provides application development, infrastructure services, cloud, and AI/automation solutions to enterprise clients, particularly in financial services. Its India-led delivery model and AI emphasis are comparable to Nfinity Global's AI solutions and offshore structure.
• Genpact: Genpact delivers IT services, digital transformation, and AI-enabled business process services to enterprise clients globally. Its combination of IT engineering services and managed services is similar to Nfinity Global's end-to-end offering.
• Cognizant: Cognizant is a global IT services and consulting firm offering managed services, application development, cloud, cybersecurity, and increasingly AI services to enterprise clients. It is the closest large-scale comparable to Nfinity Global's broad IT services portfolio and global delivery model.
• Infosys: Infosys provides global IT services spanning managed services, cloud, application development, and AI/automation for enterprise clients across multiple geographies. Its service portfolio and offshore-led delivery model directly mirror Nfinity Global's structure.
• Wipro: Wipro is a global IT services and consulting company offering managed services, cloud, cybersecurity, network services, and AI solutions to enterprise customers. Its multi-service, multi-geography portfolio closely parallels Nfinity Global's offerings.
• Globant: Globant is a digital and cognitive transformation services firm with strong application development, AI, and managed services capabilities for enterprise clients. It is a more focused comparable to Nfinity Global's AI-services and application development practices.
• Rackspace Technology: Rackspace Technology provides managed cloud, managed security, and IT infrastructure services to mid-market and enterprise customers. It is a strong comparable to Nfinity Global's Managed Services and Network/Cloud/Security practices.
• Presidio: Presidio is a US-based IT solutions and managed services provider offering cloud, security, networking, and AV/unified communications to enterprise clients. Its mid-market enterprise focus and service mix closely mirror Nfinity Global's portfolio.

Broad incumbents

• NTT Data: NTT Data is a large global IT services provider offering managed infrastructure, cloud, networking, and AI services. It operates at much larger scale than Nfinity Global but addresses overlapping enterprise buyers with comparable service lines.
• Accenture: Accenture is the largest global IT services and consulting firm, with deep practices in managed services, cloud, security, network, and AI. It represents the broad-incumbent ceiling in Nfinity Global's competitive set for large enterprise deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nfinity Global