Wigilabs

What Wigilabs does

Wigilabs is a Colombian digital transformation agency headquartered in Bogotá that designs, builds, and operates technology solutions for enterprise and government clients across Healthcare, Insurance, Telecommunications, Government, Banking, and Retail verticals. The firm delivers custom software development, generative AI and data analytics services, multi-cloud infrastructure (AWS, GCP, Azure, OpenShift), robotic process automation (UiPath, Automation Anywhere), e-commerce platforms (Commercetools, WooCommerce, Shopify), business observability tooling (New Relic), and agile digital marketing under a "360-degree" consulting-and-delivery model.

The company's service portfolio is delivered via dedicated, multi-disciplinary teams using agile methodologies, supporting full-lifecycle product work from user-story definition and UX/UI design through infrastructure, portal and mobile app development, QA, post-implementation support (24x7 and 5x8 models), and specialized staff placement. Clients include Johnson & Johnson, Nueva EPS, Salud Total, Fundación Santa Fe de Bogotá, Emermédica, Seguros Bolívar, Equidad Seguros, Compensar, Claro, Avianca, HBO, Cine Colombia, Fifco, Grupo Energía, TGI, BetPlay, Alcaldía, and Cámara de Comercio. A 2024-launched Innovation Laboratories unit conducts proof-of-concept research in quantum computing, advanced AI, and modern software architectures.

Wigilabs monetizes primarily through project-based professional services engagements with multi-year contract cadence, supplemented by managed support/maintenance retainers and specialized staff placement. Pricing is consultative and quote-based with no publicly disclosed tiers. The firm employs 51-100 people and reports over 17 years of continuous operation, with a stated base of 500+ clients and 1,000+ deployed platforms, while remaining privately held with no disclosed external funding.

Name

Wigilabs

Legal name

Wigilabs

Website

https://wigilabs.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Wigilabs is a Bogotá-based Colombian digital transformation agency delivering custom software, generative AI, cloud, RPA, and digital marketing services to enterprise and government clients across Healthcare, Insurance, Telcos, Retail, and Banking.

Ownership category

akta.pro rank

Product category

IT Consulting & Digital Transformation Services

NAICS

Administrative Management and General Management Consulting Services (541611), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Management Services (8741)

akta.pro primary industry

Business Process & Digital Transformation Consulting (BPAEAAAD)

akta.pro secondary industries

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ), Industry/Domain Analytics Solutions & Accelerators (BPAEAHAK), Cloud Data Platforms & Analytics Migration (BPAEACAI)

Keywords

• Digital transformation services
• Custom software development
• Cloud infrastructure services
• Artificial intelligence solutions
• Robotic process automation

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development Services: Full-cycle custom software development including UX/UI design, development, infrastructure, mobile apps, and QA services. Billed per project with consultative pricing approach.
2. AI and Data Solutions: AI consulting, machine learning development, NLP solutions, chatbots, and Big Data analytics services for enterprise clients.
3. Cloud Services: Cloud infrastructure implementation and management on AWS, GCP, Azure, and OpenShift platforms with high availability and CI/CD practices.
4. RPA Automation Services: Robotic Process Automation implementation using UiPath and Automation Anywhere for business process optimization.
5. E-commerce Solutions: E-commerce platform implementation using Commercetools, WooCommerce, and Shopify for B2B, B2C, B2G, and C2C business models.
6. Digital Marketing Services: Digital marketing, social media management, paid advertising campaigns, and content strategy services.
7. Specialized Staff Placement: Placement of specialized technical personnel for client projects.
8. Support and Maintenance: Post-implementation support with 24x7 and 5x8 service models for ongoing maintenance and evolution of deployed solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Wigilabs is a Colombian digital transformation agency that designs, develops, and implements custom software, AI solutions, cloud infrastructure, RPA, e-commerce platforms, business observability, strategic consulting, and agile digital marketing for enterprise clients. It operates an Innovation Laboratories unit researching quantum computing and advanced AI.

Product overview

Wigilabs is a Colombian digital transformation agency operating across multiple service lines. Its core portfolio spans: Custom Software Development (Software a la Medida), Generative AI / Artificial Intelligence Solutions (IA Generativa / Inteligencia Artificial), Data & Analytics (Analítica de Datos), Cloud Services (AWS/GCP/Azure/OpenShift), Strategic Consulting, Agile Digital Marketing, Business Observability (using New Relic), and E-Commerce (Commercetools, WooCommerce, Shopify). The company also operates an Innovation Laboratories unit for emerging technologies including quantum computing and advanced AI. Services cover industries including Insurance, Government, Banking, Retail, Health, and Telcos.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Software Development (Software a la Medida) End-to-end 360-degree custom software development covering user stories definition, UX/UI design, infrastructure implementation, portal development, mobile applications, QA factory services, and specialized technical staffing, delivered to enterprise clients.
• Generative AI Solutions (Inteligencia Artificial) AI solutions designed and implemented to automate operations, including NLP, machine learning models, chatbots and virtual assistants, recommendation systems, RPA, predictive analytics, and Big Data platforms for enterprise clients.
• Data & Analytics (Analítica de Datos) Business data analysis to drive strategic decisions and optimize results, including Big Data implementation, data mining, real-time analytics, and predictive dashboards for enterprise clients.
• Cloud Services (Servicios Cloud) Cloud infrastructure services using AWS, GCP, Azure, and OpenShift environments, ensuring high availability with CI/CD practices and advanced cloud technologies for enterprise clients.
• Strategic Consulting (Consultorías) Strategic technology plans that enhance competitive advantage and accelerate business growth, incorporating agile methodologies, for enterprise clients.
• Agile Digital Marketing Agile digital marketing services including paid media strategy, content strategy, marketing automation, and social media management, for enterprise clients.
• Business Observability (Observabilidad) Real-time monitoring and instrumentation of business operations using New Relic, correlating technology infrastructure performance with business variables for informed decision-making, for enterprise clients.
• E-Commerce Solutions E-commerce implementation supporting B2B, B2C, B2G, C2B, C2C, and mobile commerce models, built on platforms including Commercetools, WooCommerce, and Shopify, for enterprise clients.
• Innovation Laboratories Research into technological trends and development of proof-of-concept solutions driving innovation in quantum computing, advanced AI, and modern software architectures, adapted to real business needs, for enterprise clients.

Quantifiable outcome

• 90% adoption rate achieved for Johnson & Johnson REPS platform by specialists
• +3 more outcomes

Named customers18 records

Segments11 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature6 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Globant: Latin American-headquartered digital transformation and IT services firm offering AI, cloud, data, and custom software for global enterprises. Closest comparable in geography, service mix, and target verticals.
• Softtek: Mexico-based IT services and digital transformation firm serving enterprises across the Americas with custom development, cloud, and automation capabilities. Direct regional comparable to Wigilabs.
• CI&T: Brazilian digital consultancy providing custom software, AI, and data engineering services to enterprise clients. Comparable in service portfolio, AI focus, and LatAm enterprise client base.
• Endava: UK-headquartered IT services firm with significant delivery centers in Latin America offering custom software, cloud, and data services. Comparable in digital transformation focus and agile delivery model.
• Thoughtworks: Global technology consultancy specializing in custom software, AI, and digital strategy for enterprises. Comparable in custom software development focus and agile methodology positioning.
• Stefanini: Brazilian global IT services and consulting firm offering custom development, AI, cloud, and automation. Direct regional comparable with similar enterprise vertical exposure.
• Slalom: US-based technology and business consulting firm focused on digital transformation, data, and cloud services. Comparable in consultative sales approach and enterprise vertical specialization.
• Perficient: US digital consultancy offering custom software, data analytics, cloud, and AI services to enterprise clients. Comparable in end-to-end digital transformation portfolio and consulting-led model.

Broad incumbents

• Accenture: Global professional services giant with large LatAm presence offering digital transformation, AI, cloud, and custom software. Comparable service breadth but at vastly greater scale and geographic reach.
• NTT Data: Global IT services provider with significant Latin American operations delivering digital transformation, cloud, and data services. Overlapping enterprise client base and service portfolio at much larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/wigilabs

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wigilabs