Parking Company of America

What Parking Company of America does

Parking Company of America (operating as PCAM, LLC) is a privately held, family-owned parking and transportation management company founded in 1963 by ten Chaves siblings and headquartered in Commerce, California. The company operates across five service divisions: Parking Management, Hotel & Hospitality, Healthcare, Transportation, and Charter Services. Its customer base spans hospitality brands (Courtyard by Marriott, Hyatt Regency), healthcare systems, commercial property owners, public transit agencies, and individual transient parkers. The second generation of the founding family — Alex Martin (CEO), Eric Chaves (President), and Renee (Executive Vice President) — currently leads the business.

The company's operational backbone is built around proprietary and patented technology most notably the parking meter technology invented by founder Alex Chaves Sr. and a License Plate Recognition (LPR) system using cameras and computer-vision character recognition to automate vehicle identification, entry/exit, permit management, and enforcement. Service capabilities include valet and stack parking (yielding 25%-50% capacity increases per PCA's claim), parking enforcement, ambassador services, revenue management, front-door services for hospitality and healthcare facilities, guest shuttles (including Disney-area operations), and the PCA-MED non-emergency medical transportation program. The firm holds California Minority Business Enterprise (MBE) certification, providing diversity-procurement eligibility for government and corporate RFPs.

PCA operates primarily through direct B2B sales-led contracts with property owners, healthcare facilities, hotels, and government agencies, supplemented by a self-serve Find Parking consumer search platform. Revenue is generated via managed-services contracts (parking operations, valet, transportation), professional-services engagements (charter), and usage-based consumer parking. Pricing is quote-based and facility-specific, with no public disclosure; monthly permits operate on subscription terms. Geographic reach is concentrated in California and New Mexico, despite the company's founding-era national footprint. Customer testimonials indicate strong, multi-decade enterprise relationships particularly within hospitality, but also acknowledge dependence on individual service personnel for client experience.

Name

Parking Company of America

Legal name

PCAM, LLC

Website

https://parkpca.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Parking Company of America is a family-owned parking and transportation management company operating since 1963, providing valet, managed parking, healthcare mobility, guest transportation, and charter services across California and New Mexico.

Ownership category

akta.pro rank

Product category

Parking Management Services

NAICS

Parking Lots and Garages (81293), Parking Lots and Garages (812930)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Parking Management & Enforcement (Citations, Permits, Compliance) (BPABAKAB)

akta.pro secondary industries

Valet Parking Services (BPABAKAC), Parking Facility Operations (Garages, Lots, On-/Off-Street) (BPABAKAA), Parking Facilities Property Management (BPAJAGAN)

Keywords

• Parking management services
• Valet parking operations
• Shuttle transportation services
• Healthcare parking solutions
• Hospitality parking management

Headquarters

HQ city

Commerce

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Parking Management Services: Comprehensive parking facility management including daily operations, revenue management, valet services, and enforcement. Revenue generated through management fees and operational contracts with property owners.
2. Transportation Services: Shuttle operations, fixed-route services, Dial-A-Ride programs, and non-emergency patient transportation (PCA-MED). Revenue from contracted transportation services with public agencies, healthcare systems, and commercial properties.
3. Charter Services: Private group transportation using buses, vans, and motorcoaches for school trips, corporate events, sports teams, weddings, and tour groups.
4. Hospitality Services: Valet parking, front door services, and guest transportation for hotels and hospitality properties. Revenue from service contracts with hospitality brands.
5. Healthcare Services: Patient-focused parking and transportation programs for healthcare facilities including valet, front door services, traffic management, and patient transportation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Parking Company of America (PCAM, LLC) delivers integrated parking management, transportation, hospitality, healthcare, and charter services under five service divisions. Core offerings include daily parking operations, revenue management, valet and stack parking, parking enforcement, guest shuttle operations, non-emergency medical transport (PCA-MED), and group charter transportation for property owners, hotels, hospitals, and government agencies primarily in California and New Mexico.

Product overview

Parking Company of America provides an integrated platform of parking, transportation, and guest service solutions across five core service lines: Parking Management Services (revenue management, valet/stack parking, parking enforcement, ambassador services, traffic control), Hotel & Hospitality Services (full facility management, guest transportation, front door services, valet), Healthcare Services (front door services, customer service ambassadors, valet parking, traffic/garage management, patient transportation), Transportation Services (transit & shuttle operations, PCA-MED non-emergency patient transport), and Charter Services (group transportation). The company also offers operational support including equipment, insurance coverage, and License Plate Recognition (LPR) technology for automated parking operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Parking Management Services

Quantifiable outcome

• Valet and valet assist ('stack') parking solutions increase facility capacity by 25% to 50%

Named customers4 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature2 records

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• LAZ Parking: One of the largest privately held parking operators in North America, providing managed parking, valet, and transportation services across commercial, hotel, hospital, and airport properties — directly comparable service portfolio, customer verticals, and operating model to PCA.
• Impark (Imperial Parking): Major North American parking management company operating commercial, hospital, and hotel garages with valet and enforcement services — directly comparable managed-services model and contract-based B2B GTM.
• AmeriPark: U.S. parking management firm specializing in hotel, hospital, and commercial property operations with valet, self-park, and shuttle services. Comparable vertically-specialized service mix and direct B2B contract model.
• SP+ / ABM Parking & Transportation Solutions: Parking management division now operating under ABM Industries, providing hotel, healthcare, airport, and commercial parking services. Closely overlapping service catalog and enterprise customer base with PCA.
• Premium Parking: Full-service parking operator covering valet, garage management, event parking, and enforcement with technology integrations. Comparable mid-market positioning and similar vertically-focused operating approach.
• GreenParker: Hospitality-focused parking and valet operator serving hotels and resorts across multiple U.S. markets. Directly comparable hotel and hospitality vertical focus.

Broad incumbents

• ABM Industries: Public facilities services giant with a significant parking and transportation division (formerly SP+). Competes with PCA in hotel and healthcare parking but operates a much broader portfolio including janitorial, HVAC, and integrated facility services.
• Cushman & Wakefield (Parking Services): Global commercial real estate services firm offering parking management and consulting as part of broader property services. Overlaps with PCA's commercial property vertical and facility management positioning.

Emerging players

• SpotHero: Digital marketplace and software platform connecting drivers to parking inventory. Represents the technology-enabled disruption layer to traditional parking operators and competes for the digital layer of parking demand PCA's Find Parking tool also targets.

Regional players

• Coach USA: Charter bus and motorcoach operator providing group transportation for corporate events, schools, and tours. Comparable to PCA's Charter Services division in vehicle fleet, drivers, and contract structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/parkingcompanyofamerica
• LinkedInlinkedin.com/company/pcam-llc-parking-company-of-america-
• Instagraminstagram.com/parkpca

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parking Company of America