Hoshizaki

What Hoshizaki does

Hoshizaki Lancer Pty Ltd is the Australian distribution and operating subsidiary of Hoshizaki Corporation — a Japanese, Tokyo Stock Exchange-listed (ticker: 6465) commercial foodservice equipment manufacturer with 70+ years of category presence. From its regional headquarters in Beverley, South Australia, the company sells and supports commercial ice machines, commercial refrigeration and freezer equipment, ice dispensers and storage bins, water filtration accessories, and specialty sushi display cabinets under the Hoshizaki and Hoshizaki Lancer brands across the Australian and New Zealand markets.

The product portfolio is built around proprietary ice-making platforms that span crescent (KM/KMD series, 41–590 kg/24h), cube (IM series, 18–205 kg/24h), nugget (FM series, 96–500 kg/24h), flaker (FM series, 105–890 kg/24h), and ball ice formats, complemented by a refrigeration range covering underbench, upright, drawer, and pillarless configurations. Equipment is differentiated on durability (stainless-steel construction), ice-type specialization for healthcare and foodservice use cases, and a transition to R290 natural refrigerant that reduces global warming potential. Disclosed pricing for flagship units ranges from approximately $7,000 to $19,000.

The business operates a hybrid go-to-market combining an authorized dealer and distributor network across AU/NZ (including channel partners such as Ice Machines Online and the Hoshizaki Lancer Limited entity in NZ), enterprise field sales targeting healthcare providers, government agencies, mining operators, and large hospitality groups (e.g., Bendigo Health, Victor Chang Cardiac Research Institute, Gold Coast City Council, BHP Billiton, and Prefecture 48), and a direct website storefront for mid-market and small commercial buyers. Revenue is generated primarily through hardware sales of capital equipment and replacement parts, with a smaller recurring stream from warranty and chargeable service calls (non-warranty call-out fee of $120 + GST; standard hourly labour $120 + GST).

Name

Hoshizaki

Legal name

Hoshizaki Lancer Pty Ltd

Website

https://hoshizaki.com.au

Company type

Public

Founded year

1947

Operating status

Operating

Short description

Hoshizaki Lancer Pty Ltd is the Australian subsidiary of Japan's Hoshizaki Corporation, distributing commercial ice machines, refrigeration/freezers, dispensers, and sushi display cabinets via an authorized dealer network and direct enterprise sales to hospitality, healthcare, government, mining, and specialty retail customers across Australia and New Zealand.

Ownership category

akta.pro rank

Headquarters

HQ city

Beverley

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Commercial Ice Machine Sales: Sale of commercial ice making equipment including modular and self-contained ice makers, dispensers, and ice storage bins. Products range from small 18kg/day units to large 890kg/day industrial machines.
2. Commercial Refrigeration Equipment Sales: Sale of commercial refrigeration and freezer equipment including underbench refrigeration, upright refrigerators and freezers, gastronorm units, and sushi display cases.
3. Parts and Accessories Sales: Sale of replacement parts, water filters, installation kits, adjustable legs, castors, and other accessories for Hoshizaki equipment.
4. Warranty and Service: Warranty services for equipment with standard warranty coverage and chargeable service calls outside warranty terms at specified rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Hoshizaki manufactures and distributes commercial ice making equipment (crescent, cube, flaker, nugget, and ball ice makers; ice dispensers; storage bins; water filters) and commercial refrigeration equipment (underbench, upright, drawer, pillarless refrigerators and freezers, sushi display cabinets) for the Australian and New Zealand foodservice, healthcare, hospitality, mining, and government markets. The product range covers units producing 18kg to 890kg of ice per 24 hours, complemented by parts, accessories, and warranty service offerings.

Product overview

Hoshizaki is a manufacturer of commercial foodservice equipment specializing in ice machines and refrigeration. The product portfolio centers on ice production equipment including crescent, cube, flake, nugget, and ball ice makers across multiple series (DCM, DB, KM, KMD, IM, FM), complemented by ice dispensers, storage bins, and water filtration accessories. The refrigeration line includes underbench, upright, drawer, and pillarless refrigerators and freezers for commercial and professional foodservice applications. Sushi display cabinets round out the product range. Products are available in both self-contained and modular configurations to accommodate varying installation requirements.

Differentiator

Problem solved

Functional benefit

Brands

• Prefecture 48: Premium Japanese-inspired dining venue brand - P48 is a customer of Hoshizaki, not a sub-brand

Products and services

• DCM Series Ice Dispensers Countertop ice and water dispensers producing cubelet ice for healthcare, aged care, and commercial foodservice use. The DCM-60 model produces up to 50kg of cubelets daily.
• DB Series Ice Dispensers Ice dispensers with integrated storage bins (e.g., DB130, DB200 with up to 80kg storage) for commercial and hospitality venues.
• KM Series Crescent Ice Makers Modular crescent ice makers producing half-moon shaped ice for beverages and food service, with capacities from 41kg to 590kg per 24 hours (e.g., KM-470AJ-S, 480KG model at $15,651).
• KMD Series Crescent Ice Makers Modular crescent ice makers with integrated drain pump functionality for installations requiring pumped drainage.
• IM Series Cube Ice Makers Self-contained and modular cube ice makers producing solid square ice cubes in standard and XXL sizes, with capacities from 18kg to 205kg per 24 hours (e.g., IM-240ANE-21 used by Gold Coast City Council).
• Flaker Series Ice Makers Flake ice makers producing crushed/flake ice for food preservation, seafood display, and medical/research applications, with capacities from 105kg to 890kg per 24 hours (e.g., FM-750AKE, FM-1000AKE).
• Nugget Series Ice Makers Nugget ice makers producing small, soft, chewable ice pellets for healthcare and food service applications, with capacities from 96kg to 500kg per 24 hours (e.g., FM-750AKE-N, 500KG model at $19,108).
• Commercial Underbench Refrigerators & Freezers Undercounter refrigeration units available in various door configurations (600mm and 700mm deep) for commercial kitchens.
• Upright Refrigerators & Freezers Large capacity upright refrigeration and freezer units for commercial and professional foodservice use, including a new range launched via Hoshizaki Lancer.
• Professional Drawer Refrigeration Professional-grade drawer refrigerators and freezers for hospitality and food service establishments.
• Pillarless Refrigeration Underbench refrigerators and freezers with pillarless design for seamless countertop integration.
• Sushi Display Cabinets Refrigerated display cases with LED lighting designed for presenting sushi and fresh food items.
• Ice Storage Bins Insulated storage bins for storing and dispensing produced ice, with capacities ranging from 15kg to 578kg.
• Water Filter Systems Water filtration systems and replacement cartridges for ice machines to ensure water quality.
• Warranty and Service Standard warranty coverage Monday-Friday 8:00am-4:30pm (excluding public holidays) plus chargeable service calls outside warranty terms at $120 + GST call-out and $120 + GST hourly labour, with penalty rates outside standard hours.

Quantifiable outcome

• Equipment reliability and durability backed by comprehensive warranty programs
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Manitowoc Ice: Manitowoc Ice designs and manufactures modular and self-contained commercial ice machines under the Manitowoc and Koolaire brands, distributed globally via foodservice dealers. It competes head-to-head with Hoshizaki's KM, IM and FM series in restaurants, hotels and healthcare facilities.
• Scotsman Ice Systems: Scotsman is one of the largest global manufacturers of commercial ice machines (cube, flake, nugget), selling through dealer networks to the same hospitality, healthcare and foodservice customers that Hoshizaki targets. Its product range and channel model closely mirror Hoshizaki's ice-maker business.
• Follett Corporation: Follett manufactures commercial ice machines, ice storage and transport bins, and ice/water dispensers targeted at healthcare, education and foodservice customers. Its healthcare-focused ice and dispensing solutions compete most directly with Hoshizaki's DCM and DB dispenser lines.
• Ice-O-Matic: Ice-O-Matic is a US-based manufacturer of commercial ice machines (cube, pearl, flake, nugget) and bins, now part of Ali Group. It directly competes with Hoshizaki on ice type, capacity ranges, and dealer-led distribution to foodservice and hospitality operators.
• True Manufacturing: True Manufacturing is one of the largest US manufacturers of commercial refrigeration (reach-ins, prep tables, undercounters, display cases). Its commercial refrigeration portfolio overlaps with Hoshizaki's underbench, upright, drawer and pillarless refrigeration lines for foodservice operators.
• Brema Ice Makers: Brema is an Italian manufacturer specializing in commercial ice machines (cube, flake, nugget) and ice dispensers with strong European and emerging-market presence. Its product range, capacity tiers and foodservice/hospitality customer base overlap directly with Hoshizaki's ice machine portfolio.

Broad incumbents

• Ali Group: Ali Group is one of the largest global foodservice equipment manufacturers and distributors, owning ice and refrigeration brands including Ice-O-Matic, Scotsman and Hoshizaki competitors. Its scale, multi-brand portfolio and global dealer relationships make it a broad competitive incumbent against Hoshizaki.
• Middleby Corporation: Middleby is a global broadline commercial foodservice equipment conglomerate with refrigeration, ice, cooking and beverage platforms. It competes with Hoshizaki through brands such as Turbo Air and offers bundled kitchen solutions that challenge single-category specialists.
• Electrolux Professional: Electrolux Professional manufactures commercial refrigeration, cooking and food preparation equipment for hospitality and foodservice customers globally. Its commercial refrigeration line overlaps with Hoshizaki's underbench, upright and drawer refrigeration offerings.

Regional players

• Skope Industries: Skope is a New Zealand-based manufacturer of commercial refrigeration and foodservice equipment with strong ANZ distribution. It directly competes with Hoshizaki Lancer's refrigeration range in Australia and New Zealand across hospitality, retail and foodservice segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HoshizakiLancer
• LinkedInlinkedin.com/company/hoshizaki-lancer
• Instagraminstagram.com/hoshizaki.lancer

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hoshizaki