Rx Outreach
Rx Outreach is a nonprofit 501(c)(3) mail-order pharmacy that provides low-cost FDA-approved generic medications to uninsured and underinsured patients across all 50 states, supported by a Community Partner Network of clinics and a new retail pharmacy in Dellwood, Missouri.
- Company typePrivate
- Founded2010
- HeadquartersMaryland Heights, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Rx Outreach does
Rx Outreach is a nonprofit 501(c)(3) mail-order pharmacy headquartered in Maryland Heights, Missouri, spun off from Express Scripts in 2010 to expand prescription medication access for uninsured and underinsured individuals. The organization offers more than 1,100 FDA-approved generic medication strengths covering chronic conditions including diabetes, hypertension, cardiovascular disease, mental health, asthma, and select specialty conditions. Pricing is transparent and unit-based, typically $8–$45 per 30-day supply with no insurance accepted, no membership fees, and free standard shipping to all 50 states, DC, Puerto Rico, and US Virgin Islands via an exclusive FedEx partnership established in September 2025.
The technology stack centers on a 24/7 patient portal for refill management and order tracking, Surescripts e-prescribing integration (NCPDP ID 2635855), and prescription submission via fax, phone, or text. Operations are supported by a Community Partner Network of free and charitable clinics that receive a 15% medication discount and refer patients into the system; a new brick-and-mortar sub-brand, Dellwood Community Pharmacy, was opened in 2025 in co-location with behavioral health provider ARCA. Specialized patient-assistance programs include Fill the Gap (free medications for low-income seniors in Greater St. Louis), the Emergency Relief Fund activated after the May 2025 EF3 tornado, and a Type 1 Diabetes partnership with Blue Circle Health. The organization is accredited by the National Association of Boards of Pharmacy as a Digital Pharmacy and has received Forbes 'Best Online Pharmacies' recognition in 2022, 2023, and 2024.
The business model relies primarily on prescription transaction revenue, which is fully reinvested into operations under the nonprofit structure, supplemented by charitable donations. Revenue concentration is low given the distributed 650,000+ lifetime patient base, and the organization operates with approximately 43 employees, suggesting meaningful operating leverage.
Rx Outreach firmographics
Firmographics- Name
- Rx Outreach
- Legal name
- Rx Outreach, Inc.
- Website
- https://rxoutreach.org
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Rx Outreach is a nonprofit 501(c)(3) mail-order pharmacy that provides low-cost FDA-approved generic medications to uninsured and underinsured patients across all 50 states, supported by a Community Partner Network of clinics and a new retail pharmacy in Dellwood, Missouri.
- Ownership category
- akta.pro rank
Rx Outreach industry classification
Industry- Product category
- Mail-Order Pharmacy Services
- NAICS
- Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Mail-Order & Home Delivery Pharmacies (HLAFALAD)
- akta.pro secondary industries
- Retail & Community Pharmacies (Chain/Independent) (HLAFALAA), Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)
Keywords
Where Rx Outreach is headquartered
LocationHeadquarters
- HQ city
- Maryland Heights
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Rx Outreach business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Prescription Revenue: Rx Outreach generates revenue through the sale of prescription medications to patients. As a nonprofit organization, all prescription revenue is reinvested into pharmacy operations, purchasing medications in bulk to maintain low prices, supporting patient assistance programs, and providing free or reduced-cost medications to eligible patients. Revenue is cash-only; insurance is not accepted.
- Donations: Rx Outreach accepts charitable donations from individuals and organizations. EIN: 35-2378788. Donations support the nonprofit mission and emergency relief programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Standard prescription pricing (30-day supply) |
| Unit Pricing | Quarterly | Standard prescription pricing (90-day supply) |
| Unit Pricing | Pay-as-you-go | Quantity-based pricing for select medications |
| Unit Pricing | Pay-as-you-go | Community Partner Network 15% discount |
| Other | Pay-as-you-go | $0 free medications through assistance programs |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Rx Outreach product offering
Product offeringCore offering
Rx Outreach is a 501(c)(3) nonprofit mail-order pharmacy that sells over 1,100 generic prescription medications at transparent, low all-inclusive prices with free shipping to all 50 states, DC, Puerto Rico, and the US Virgin Islands. It requires no insurance, no membership, and no eligibility application, accepting prescriptions via e-prescribe, fax, phone, or online portal. The organization also operates the Community Partner Network (15% clinic discount) and brick-and-mortar Dellwood Community Pharmacy.
Product overview
Rx Outreach is a nonprofit mail-order pharmacy offering affordable prescription medications with a portfolio centered on its core mail-order pharmacy service, the Patient Portal for account management, and the Find Your Medication search tool. The product line includes specialized patient assistance programs (Fill the Gap, Emergency Relief Fund, Blue Circle Health partnership), a Community Partner Network for clinic discounts, and Dellwood Community Pharmacy as a brick-and-mortar sub-brand. Core operational features include ePrescribe submission, text message refill reminders, and free FedEx shipping. The company serves all 50 states with over 1,100 medication strengths covering chronic conditions including diabetes, hypertension, mental health, and cardiovascular disease.
Differentiator
Problem solved
Functional benefit
Brands
- Dellwood Community Pharmacy: A walk-in community pharmacy located in Dellwood, Missouri, co-located with the Assisted Recovery Center of America (ARCA). Provides prescription medications, vaccinations, immunizations, and free local delivery. Accepts Medicare, Medicaid, private insurance, and serves uninsured patients.
Products and services
- Rx Outreach Mail-Order Pharmacy Nonprofit mail-order pharmacy offering low-cost FDA-approved generic prescription medications with free delivery to all 50 states, DC, Puerto Rico, and US Virgin Islands. No insurance required, no hidden fees, no memberships.
- Patient Portal Online account management platform enabling patients to view order status, order refills, track shipments, manage account information, upload identification for controlled substances, and enroll in text messaging.
- Find Your Medication Online medication search and pricing tool displaying Rx Outreach's formulary of over 1,100 generic medications with transparent upfront pricing including prescription and shipping costs.
- Fill the Gap Patient Assistance Program Free medication pilot program for aging adults (55+) in Greater St. Louis Region covering cardiovascular, diabetes, and asthma/allergy medications. Requires residence in 8 counties and household income at or below 300% Federal Poverty Level.
- Emergency Relief Fund Emergency medication assistance providing free medications to individuals in crisis situations, including natural disasters like the 2025 St. Louis tornado (up to 90-day supply).
- Community Partner Network Partnership program for clinics, nonprofits, and health organizations providing 15% discount on medications, e-prescribing capabilities, flexible payment options (Clinic-Pay or Patient-Pay), and dedicated support services.
- Dellwood Community Pharmacy Walk-in retail pharmacy location in Dellwood, Missouri co-located with Assisted Recovery Center of America (ARCA). Accepts Medicare, Medicaid, private insurance, and uninsured patients. Offers prescriptions, vaccinations, immunizations, and free local delivery.
- ePrescribe Service Electronic prescription submission service allowing healthcare providers to send prescriptions directly to Rx Outreach via Surescripts network (NCPDP ID: 2635855, NPI #: 1235211467), fax, or phone.
Quantifiable outcome
- Over 650,000 patients served since 2010
- +4 more outcomes
Companies that use Rx Outreach
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles3 records
Rx Outreach technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Rx Outreach partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- GreaterHealth Pharmacy & WellnesscoreRx Outreach and GreaterHealth Pharmacy & Wellness announced a partnership in June 2026 to strengthen medication access and pharmacy services for residents of Dellwood and North St. Louis County, building on the Dellwood Community Pharmacy by Rx Outreach initiative.
- FedExcoreFedEx became Rx Outreach's exclusive shipping partner in September 2025, providing fast and reliable delivery of medications to patients across all 50 states. FedEx Delivery Manager allows patients to manage shipment timing and location. Controlled substances are shipped via FedEx 2-day with signature required.
- Assisted Recovery Center of America (ARCA)coreARCA is a behavioral health organization providing mental health and addiction treatment services for adults. The Dellwood Community Pharmacy by Rx Outreach is co-located with ARCA at the R&R Marketplace in Dellwood, Missouri, offering a barrier-free approach to wellness by allowing patients to access prescriptions next door after receiving treatment from ARCA.
- R&R MarketplacesupportingR&R Marketplace in Dellwood, MO hosts the co-located Dellwood Community Pharmacy by Rx Outreach alongside ARCA, serving as the physical retail location for the community pharmacy.
- National Association of Free and Charitable Clinics (NAFC)coreRx Outreach is a partner of the National Association of Free and Charitable Clinics, participating in NAFC conferences to connect with clinic partners and promote affordable medication access for their patients.
- Blue Circle HealthsupportingBlue Circle Health provides support, services, and resources for individuals living with Type 1 Diabetes at zero cost. Rx Outreach refers eligible patients to Blue Circle Health for insulin, supplies, and continuous glucose monitors. Patient eligibility criteria apply.
- Missouri Governor's OfficesupportingGovernor Kehoe's Office collaborated with Rx Outreach, the Missouri Board of Pharmacy, and Department of Health and Senior Services to launch the Emergency Relief Fund providing free medications to tornado-impacted residents following the May 16, 2025 EF3 tornado. Executive Order 25-24 enabled special emergency waivers.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
Rx Outreach competitors and assessment
Company assessmentBroad incumbents
- Walmart Pharmacy: High-volume retail pharmacy offering $4 generics and mail-order. Competes on low-cost generic access at massive retail scale, particularly relevant for cash-paying customers in underserved markets.
- Amazon Pharmacy: Amazon's online pharmacy accepting most major insurance plans with Prime-integrated delivery. Broader scope than Rx Outreach but competes in affordable mail-order prescription delivery with significant capital and logistics advantage.
- CVS Pharmacy: Nation's largest retail pharmacy chain with extensive mail-order capabilities through CVS Caremark. Insurance-integrated incumbent with scale, retail footprint, and PBM ownership that Rx Outreach cannot match.
Direct peers
- Alto Pharmacy: Tech-enabled pharmacy offering same-day delivery and mail-order with strong digital patient experience. Competes on convenience and technology infrastructure for chronic-condition medication fulfillment.
- Honeybee Health: Online mail-order pharmacy focused on affordable generic medications with no insurance required. Comparable cash-pay, no-membership model serving uninsured and underinsured patients nationwide.
- DiRx: Online pharmacy selling generic medications at flat low prices direct to consumers via mail-order. Comparable no-insurance, transparent-pricing model targeting the same affordability-seeking patient segment.
- Mark Cuban Cost Plus Drug Company: Public-benefit corporation offering low-cost generic medications via mail-order with transparent cost-plus pricing. Directly competes with Rx Outreach's value proposition of affordable cash-pay generics delivered nationwide.
Emerging players
- GoodRx: Digital platform providing prescription discount codes and a mail-order pharmacy (formerly HeyDoctor). Comparable mission of reducing medication costs but operates as a discount broker plus pharmacy hybrid with different unit economics.
Others
- PAN Foundation: National patient assistance foundation providing copay and financial aid for underinsured patients. Not a pharmacy but addresses the same affordability barrier for medications, making it a thematic adjacent peer in the patient-assistance ecosystem.
- Express Scripts: Former parent organization of Rx Outreach (spun off in 2010) and one of the largest US PBMs. Historically and structurally linked to Rx Outreach; now operates as a major insurance-integrated mail-order competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Rx Outreach social profiles
Digital presenceRx Outreach compliance and trust
Trust signalCompliance6 records
Rx Outreach financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rx Outreach leadership team
Management profileNumber of profiles
Profiles3 records
Rx Outreach subsidiaries and ownership
Company hierarchySubsidiaries1 record
Rx Outreach funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rx Outreach M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rx Outreach
What does Rx Outreach do?
Rx Outreach is a 501(c)(3) nonprofit mail-order pharmacy that sells over 1,100 generic prescription medications at transparent, low all-inclusive prices with free shipping to all 50 states, DC, Puerto Rico, and the US Virgin Islands. It requires no insurance, no membership, and no eligibility application, accepting prescriptions via e-prescribe, fax, phone, or online portal. The organization also operates the Community Partner Network (15% clinic discount) and brick-and-mortar Dellwood Community Pharmacy.
Is Rx Outreach a public or private company?
Rx Outreach is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Rx Outreach founded?
Rx Outreach was founded in 2010. It employs 51 to 100 people.
Where is Rx Outreach based?
Rx Outreach is headquartered in Maryland Heights, United States, in the North America region.
How does Rx Outreach make money?
Two revenue lines are on record. Prescription Revenue is the primary driver. The others are donations.
Who are Rx Outreach's main competitors?
Broad incumbents on record are Walmart Pharmacy, Amazon Pharmacy and CVS Pharmacy. Direct peers are Alto Pharmacy, Honeybee Health, DiRx and Mark Cuban Cost Plus Drug Company. GoodRx is listed as an emerging player. Others are PAN Foundation and Express Scripts.
Does Rx Outreach have an API?
No public API is recorded for Rx Outreach.
What industry is Rx Outreach in?
Rx Outreach's product category is Mail-Order Pharmacy Services. Its primary akta.pro industry code is HLAFALAD, Mail-Order & Home Delivery Pharmacies, with a secondary code of HLAFALAA, Retail & Community Pharmacies (Chain/Independent). Its NAICS code is 456110 and its SIC code is 5912.