QBS

What QBS does

QBS (Quality Behavioral Solutions), operating under the Safety-Care brand, is a privately held LLC founded in 1997 and headquartered in Foxboro, Massachusetts. The company develops and delivers evidence-based crisis prevention and de-escalation training grounded in Applied Behavior Analysis (ABA) and Positive Behavioral Interventions and Supports (PBIS), built by an in-house team of more than 20 Board Certified Behavior Analysts. Its core product is the Safety-Care curriculum: a two-day specialist certification or three-day trainer certification program, supplemented by the Advanced Skills Module for severe behaviors, the School Age Children module, and the Families module for in-home caregivers.

The company's technology stack centers on two proprietary platforms: Trainer Connect, which certified trainers use to log trainings, manage rosters, and track certifications, and Learner Connect, a blended e-learning platform that combines online coursework with in-person competency checks and is priced per-seat at $25 initial and $20 recertification. Training is delivered through private enterprise sessions, open regional sessions, and the blended Learner Connect channel. QBS also operates Safety-Care Live, a monthly webinar series featuring Master Trainers.

QBS monetizes through a mixed model: one-time trainer certification fees ($2,599), annual trainer recertification ($899), per-staff Learner Connect fees, specialist certification administrative fees, and professional-services pricing for advanced modules. Its go-to-market is enterprise field sales with free consultations, targeting four primary verticals: ABA organizations, K-12 and special education, healthcare (hospitals and behavioral health units), and human services/IDD. The company serves 3,700+ active customer organizations, 12,500+ certified trainers, and certifies 300,000+ staff annually across the US and Canada, with reported customer outcomes including 70% reductions in seclusion hours, 58% reductions in restraint hours, and 57% reductions in staff injuries.

Name

QBS

Legal name

QBS LLC

Website

https://qbs.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

QBS is a privately held behavioral-sciences training company that delivers the Safety-Care crisis prevention and de-escalation curriculum, grounded in ABA and PBIS, to over 3,700 ABA, education, healthcare, and human services organizations across North America.

Ownership category

akta.pro rank

Product category

Crisis Prevention Training

NAICS

Professional and Management Development Training (611430), Professional and Management Development Training (61143)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Behavioral & Social-Emotional Support (ABA, PBIS, Counseling) (EDAJAKAE)

akta.pro secondary industries

In-Class Behavioral & Positive Behavior Support (PBIS) Coaching (EDAKABAF), Autism Behavioral Support (School-Based ABA/PBIS) (EDAKAKAE)

Keywords

• Crisis prevention training
• Behavioral skills training
• De-escalation training
• Applied behavior analysis
• Positive behavioral interventions

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Trainer Certification Training: Organizations pay for their staff to become certified Safety-Care trainers through a 3-day training program. Once trained, these trainers can certify specialists within their organization.
2. Specialist Certification: Administrative fees for certifying trainees who complete the Safety-Care specialist course. Fees apply to each initial training and annual recertification.
3. Learner Connect E-Learning: Per-staff fees for blended learning course enrollments through the Learner Connect platform. Initial course: $25/staff, Recertification: $20/staff. Invoiced monthly to organizations.
4. Advanced Skills Modules: Additional training modules (Advanced Skills Module, School Age Children, Families) that extend the core curriculum for specific populations and settings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

QBS delivers the Safety-Care program, an evidence-based crisis prevention and de-escalation training curriculum grounded in Applied Behavior Analysis (ABA) and Positive Behavioral Interventions and Supports (PBIS) principles. Organizations purchase trainer certification, then their internal staff certify specialists, with training delivered via in-person sessions or the Learner Connect blended e-learning platform. Supplemental modules cover advanced skills, school-age children, and family caregivers.

Product overview

QBS (Quality Behavioral Solutions) offers Safety-Care®, an evidence-based crisis prevention and de-escalation training program built on Applied Behavior Analysis (ABA) and Positive Behavioral Interventions and Supports (PBIS) principles. The portfolio consists of a Core Training program (2-day Specialist or 3-day Trainer certification) as the foundational product, supplemented by three add-on modules: the Advanced Skills Module (ASM) for severe behaviors, School Age Children (SAC) module for younger populations, and Families module for in-home caregivers. Delivery is available through traditional in-person training or via Learner Connect, QBS's blended e-learning platform that combines digital coursework with in-person competency checks. Supporting platforms include Trainer Connect (trainer management and scheduling) and Safety-Care® Live (monthly expert-led webinar series). QBS also provides consulting, legislative compliance resources, and ongoing support services. Training is priced at $2,599 for Trainer certification and $899 for recertification, with per-staff fees of $25/$20 via Learner Connect.

Differentiator

Problem solved

Functional benefit

Brands

• Safety-Care: Prevention-first crisis prevention and de-escalation training program grounded in behavioral science (Applied Behavior Analysis and PBIS).
• Learner Connect
• Safety-Care for Families
• Safety-Care for School Age Children
• Safety-Care Advanced Skills Module
• Safety-Care Live
• Trainer Connect

Products and services

• Safety-Care Core Training Evidence-based crisis prevention and de-escalation training grounded in Applied Behavior Analysis (ABA) and Positive Behavioral Interventions and Supports (PBIS) principles. The 2-day Specialist program (12–16 hours) covers verbal de-escalation, physical safety skills, and least-restrictive intervention procedures. Trainer certification is delivered as a 3-day program.
• Safety-Care Advanced Skills Module Full-day supplemental training for certified core curriculum staff, covering advanced physical safety (rear choke release, hair pull release, head lock release, Triad Tactics), peer aggression management, vehicle safety, advanced physical management transitions, floor holds, and optional blocking pad procedures.
• Safety-Care for School Age Children Half-day supplemental module providing age-specific skills for working with younger populations, including classroom/group management strategies, supportive physical/social environment design, expectation-setting principles, and physical interventions (Small Person Stability Hold, Small Person Vertical/Horizontal Carry, optional mat blocking procedures).
• Safety-Care for Families Adapted Safety-Care curriculum for family members and caregivers providing in-home support to behaviorally challenging individuals. Consists of three sequential sessions: Essential Skills (3–5 hours), Physical Safety (1.5–2.5 hours), and Physical Management (1.5–2.5 hours). Taught by certified Safety-Care trainers.
• Learner Connect Blended e-learning platform combining self-paced digital coursework (modules, knowledge checks, written assessments) with in-person trainer-guided competency checks and role plays. Reduces in-person training time by approximately half. Available for Safety-Care core curriculum initial and recertification trainings. Pricing: $25/staff for initial course, $20/staff for recertification.
• Trainer Connect Trainer management and training scheduling platform used by certified Safety-Care trainers to manage class rosters, track certifications, and schedule training events. Trainers log completed trainings and access training documents through this platform.
• Safety-Care Live Monthly live webinar series featuring QBS Master Trainers (BCBAs) delivering expert-led sessions on prevention, de-escalation, and safe intervention topics. Includes on-demand recordings covering trauma-informed care, PBIS/MTSS alignment, hospital implementation case studies, and practical strategies for various settings.

Quantifiable outcome

• 70% reduction in hours spent in seclusion
• +7 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• HealthStream: Public healthcare workforce development and credentialing company providing broad regulatory and clinical training at hospital systems. Adjacent to QBS in healthcare safety training but lacks specialization in behavioral crisis prevention.
• Relias: Large-scale healthcare and human services workforce training platform offering broad compliance, clinical, and behavioral training as part of an enterprise LMS portfolio. Competes indirectly with QBS by offering general-purpose training at scale, though lacks QBS's clinical ABA depth.

Direct peers

• Crisis Prevention Institute (CPI): Direct competitor and the dominant incumbent in nonviolent crisis intervention training across healthcare, education, and human services. QBS explicitly targets CPI's installed base with "12 Reasons to Switch to Safety-Care" comparison content, confirming they compete head-to-head on curriculum, pricing, and outcomes.
• Pro-Act Training Systems: Direct competitor offering crisis prevention and behavior support training with a train-the-trainer model serving similar education, healthcare, and human services verticals. Overlaps with QBS on curriculum and customer base.
• Professional Crisis Management (PCM): Direct competitor providing crisis management training with a physical intervention component, widely used in schools and human services. Competes with QBS on similar curriculum scope and trainer certification economics.
• Handle With Care: Direct competitor providing behavior management and crisis prevention training with a defensive tactics / physical component, used in healthcare, corrections, and education. Competes on similar curriculum scope and train-the-trainer delivery.
• Mandt System: Direct competitor offering relational and physical crisis prevention training for human services, healthcare, and education. Comparable business model: train-the-trainer certification with recurring recertification economics and similar vertical segmentation to Safety-Care.
• NAPPI (Non-Abusive Psychological and Physical Intervention): Direct competitor in crisis prevention and behavior management training serving behavioral health, IDD, and education providers. Uses a comparable train-the-trainer model with recertification cycles and similar prevention/de-escalation curriculum focus.
• Therapeutic Crisis Intervention (TCI) - Cornell University: Cornell University's residential child care crisis intervention curriculum, widely adopted in foster care, residential, and youth-serving agencies. Competes with QBS in human services / IDD and education segments on similar train-the-trainer certification economics.

Regional players

• CARES / Allen & Associates Behavioral Health Consulting: ABA-aligned behavioral consulting and crisis prevention training provider operating in similar human services and developmental disability verticals. Smaller-scale competitor with comparable clinical orientation and BCBA-led training approach.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QBS