Three Rivers Legal Services

What Three Rivers Legal Services does

Three Rivers Legal Services, Inc. is a private, Florida-incorporated non-profit law firm that has delivered free civil legal aid to income-eligible residents of 17 North Florida counties since 1978. The organization operates a portfolio of approximately twelve specialized legal service programs covering housing, family law and domestic violence, consumer law and bankruptcy, public benefits (SSI/SSDI/Medicaid/Medicare), elder law and advanced directives, education law, veterans' benefits, disaster relief, heirs' property and probate, foreclosure defense, driver's license suspension reinstatement, and criminal record expungement. It serves a horizontal client base of low-income individuals and families (generally below 125% of federal poverty level, or up to 200% with certain fixed expenses), with targeted programs for seniors, veterans, and survivors of domestic violence, and supports multilingual access across 11 languages. Operations are anchored by four physical offices (Gainesville, Jacksonville, Lake City, Fernandina Beach), a toll-free helpline (1-866-256-8091), and the Florida Online Intake System (LegalServer) for electronic client applications.

The underlying technology stack is conventional legal-aid case management rather than proprietary software: LegalServer for intake and case routing, a multilingual WordPress website (trls.org) with online application, and standard social media and email channels. Community education and outreach are delivered via on-site presentations and a pro bono volunteer attorney network coordinated through the Pro Bono Legal Assistance Program (PBLAP), which provides pre-screening, malpractice coverage, mentorship, and CLE credit tracking for volunteer attorneys. There is no evidence of AI/ML, proprietary models, or differentiated technology in the input data.

The revenue model is grant-funded and donation-supported rather than transactional. Primary funding flows from the Legal Services Corporation (federal), Florida Bar Foundation IOTA, United Way organizations, Florida Department of Elder Affairs, FHLBank Atlanta, US Department of Justice, HUD, USDA Rural Development, county governments, and more than thirty other grants and contracts, supplemented by individual and corporate donations. Services are provided at no cost to clients, with no pricing model in the conventional sense; grant-based funding flows are the sole revenue mechanic. The organization is governed by an independent Board of Directors (President Katherine 'Kasey' Wagner, Vice President William P. Galione, Secretary LaTonya Star Porter, Treasurer Melanie Yonge) under Executive Director Donna MacRae, and is not owned by or affiliated with any parent entity or institutional investor.

Name

Three Rivers Legal Services

Legal name

Three Rivers Legal Services, Inc.

Website

https://trls.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

Three Rivers Legal Services, Inc. is a non-profit law firm founded in 1978 that provides free civil legal aid to income-eligible residents across 17 North Florida counties, covering housing, family law, consumer, public benefits, elder, veterans, and other civil matters.

Ownership category

akta.pro rank

Product category

Legal Aid Services

NAICS

Offices of Lawyers (54111), Legal Services (5411), Other Legal Services (54119)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industries

Public Defense & Legal Aid Services (BPAIAFAC), Family & Private Client (Trusts & Estates) Law (BPAHAAAK)

Keywords

• Civil legal aid
• Free legal services
• Poverty law representation
• Legal aid nonprofit
• Pro bono legal assistance

Headquarters

HQ city

Gainesville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Federal Grants: Primary funding from federal sources including Legal Services Corporation (LSC) grants, which have ebbed and flowed throughout the organization's history based on available federal resources.
2. State and Local Government Grants: Grants from Florida Department of Elder Affairs, Florida Attorney General, and various county government agencies.
3. Private Foundation Grants: Funding from The Florida Bar Foundation (Interest on Lawyers Trust Accounts program), United Way organizations, FHLBank Atlanta, and Equal Justice Works.
4. Corporate and Individual Donations: Donations from individuals and corporate sponsors supporting the organization's mission of providing free civil legal aid.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Three Rivers Legal Services is a non-profit law firm that provides free civil legal aid to income-eligible residents of 17 North Florida counties. Services span housing, family law/domestic violence, consumer law and bankruptcy, public benefits, elder law, education law, veterans assistance, disaster relief, heirs' property/probate, driver's license reinstatement, record expungement, and foreclosure defense, delivered through four physical offices, a toll-free helpline, an online intake system, and a volunteer pro bono attorney network.

Product overview

Three Rivers Legal Services is a non-profit law firm offering free civil legal aid through multiple specialized service areas rather than a unified software product. The organization operates as a portfolio of distinct legal service programs including Consumer Law and Bankruptcy, Record Expungement, Disaster Relief, Driver's License Suspension, Education Law, Elder Law, Housing Law, Heirs' Property/Probate, Public Benefits, Veterans Assistance, and Foreclosure Defense. Additional programs include a Pro Bono Legal Assistance Program (PBLAP) that coordinates volunteer attorneys, and Community Education and Outreach services. Clients access services through a Florida Online Intake System (Legalserver), phone helpline, or in-person at four office locations. The organization handles thousands of cases annually across 17 North Florida counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Consumer Law and Bankruptcy Services Legal assistance for debt collection issues, wage garnishment, bankruptcy filings (Chapter 7 and Chapter 13), and creditor lawsuits, provided free to income-eligible clients in North Florida.
• Record Expungement and Sealing Services Helps determine eligibility and assists with erasing (expungement) or sealing criminal records to remove barriers to employment and education, provided free to income-eligible clients.
• Disaster Relief Legal Services Legal assistance for hurricane and natural disaster-related issues including FEMA appeals, insurance claims, contractor disputes, and foreclosure prevention, provided free to disaster-affected eligible clients.
• Driver's License Suspension Reinstatement Services Legal assistance for driver license suspension cases due to nonpayment of court costs, insurance-related matters, and municipal ordinance violations, provided free to income-eligible clients.
• Education Law Services Legal advocacy for students regarding special education services (ESE), disciplinary issues, and rights under IDEA, Section 504, and ADA, provided free to income-eligible families.
• Elder Law and Life Planning Services Legal services for seniors including abuse/exploitation cases, long-term care planning, estate planning, wills, trusts, probate, and guardianship matters, provided free to income-eligible seniors.
• Housing Law Services Legal assistance for landlord-tenant disputes, eviction defense, security deposit issues, HUD housing, and discriminatory housing practices, provided free to income-eligible tenants.
• Heirs' Property and Probate Services Legal assistance for clearing title to inherited property, probate proceedings, quiet title actions, and preventive estate planning including wills and deeds, provided free to income-eligible clients.
• Public Benefits Assistance Legal help with Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), Medicare, Medicaid, and other state or federal aid, provided free to income-eligible clients.
• Veterans Legal Assistance Free legal assistance for veterans including discharge upgrades, VA disability benefits, housing, consumer protection, and family law matters, provided free to income-eligible veterans.
• Foreclosure Defense Services Legal representation for homeowners facing foreclosure including loan modification assistance, short sales, and reverse mortgage issues, provided free to income-eligible homeowners.
• Pro Bono Legal Assistance Program (PBLAP) Volunteer attorney program that pre-screens clients, refers eligible cases, provides malpractice coverage, mentorship, and CLE credit tracking for participating attorneys delivering free civil legal aid.
• Community Education and Outreach Training and educational presentations for client groups and community partners on civil legal topics and rights, delivered in person at offices or by phone.

Quantifiable outcome

• Over 3,250 clients served annually including seniors, veterans, and domestic violence survivors
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Three partnerships are on record, tiered core.

• Meridian Behavioral HealthcarecoreChannel Partner/ Reseller/ DistributorReferral partner for the Supportive Services for Veteran Families program, referring veterans to TRLS for legal assistance.
• Volunteers of AmericacoreChannel Partner/ Reseller/ DistributorReferral partner for the Supportive Services for Veteran Families program, referring veterans to TRLS for legal assistance.
• Changing HomelessnesscoreChannel Partner/ Reseller/ DistributorReferral partner for the Supportive Services for Veteran Families program, referring veterans to TRLS for legal assistance.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Florida Rural Legal Services: Another Florida-based LSC-funded non-profit legal aid organization serving low-income populations in rural and agricultural communities. Highly comparable as a peer LSC grantee operating across multiple Florida counties with similar practice areas.
• Maryland Legal Aid: Non-profit civil legal aid organization serving low-income Maryland residents statewide. Comparable as a major LSC-funded legal aid organization with similar practice mix, multilingual capacity, and multi-office footprint.
• Community Legal Services of Mid-Florida: Florida-based non-profit legal aid organization serving low-income residents in central Florida. Directly comparable as a regional legal aid peer with similar practice mix and LSC funding structure.
• Atlanta Legal Aid Society: Non-profit civil legal aid organization serving low-income residents of metro Atlanta. Comparable as a Southeastern U.S. legal aid society with similar scale, LSC funding base, and multi-county service territory.
• Gulf Coast Legal Services: LSC-funded civil legal aid non-profit serving low-income residents in Florida's Gulf Coast region. Directly comparable as a Florida-based legal aid peer with similar funding model and service delivery approach.
• Lone Star Legal Aid: Large Texas-based non-profit legal aid organization serving low-income residents across multiple counties. Comparable as a large-scale LSC-funded legal aid organization with similar practice breadth and multi-county territory.
• Legal Aid Society of Palm Beach County: Florida-based non-profit legal aid organization providing free civil legal services to low-income residents of Palm Beach County. Direct peer as another Florida legal aid society with similar mission, funding model, and practice areas.
• Legal Aid Foundation of Los Angeles: Large California-based non-profit legal aid organization providing free civil legal services to low-income residents. Comparable as a major urban-adjacent LSC-funded legal aid organization with similar practice specialization and pro bono network.

Broad incumbents

• Legal Services Corporation: Federal funder of civil legal aid programs in the United States and TRLS's primary grantor. Functions as the umbrella organization that distributes federal funding to local legal aid grantees like TRLS, defining service territories and program priorities.
• The Florida Bar Foundation: Major Florida-specific legal funder established in 1981 that created the first IOTA (Interest on Lawyers Trust Accounts) program in the U.S. Functions as a significant state-level funder supplementing federal LSC grants to TRLS and other Florida legal aid organizations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/TRLSFL
• YouTubeyoutube.com/channel/UCdGKcr-6FKKgtdcw5CnYr6g
• Facebookfacebook.com/ThreeRiversLegalServices
• LinkedInlinkedin.com/company/three-rivers-legal-services-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Three Rivers Legal Services