The Hospital Group

What The Hospital Group does

The Hospital Group is a UK-based, privately held healthcare provider that delivers three categories of elective surgery — bariatric (gastric band, gastric sleeve, gastric bypass, and band-to-sleeve/bypass conversions), cosmetic (breast augmentation and reduction, abdominoplasty, liposuction and vaser liposuction, rhinoplasty, arm/thigh/buttock lift, male chest reduction, hair transplant), and orthopaedic (hip and knee replacement) — through two owned inpatient hospital facilities: The Pines Hospital in Manchester (headquarters and contact center) and Burcot Hall Hospital in Bromsgrove. The clinical offering rests on GMC-registered surgeons, laparoscopic (keyhole) bariatric techniques, and a multi-disciplinary aftercare model that includes nurse follow-up calls, dietitian monitoring, and structured recovery programs; the entity is CQC-registered and operates with no NHS commissioning income. The go-to-market is direct-to-consumer: free, no-obligation surgeon consultations booked via a UK-only phone line (0330 053 9115) and web enquiry forms, a brochure-request flow, and a procedure price-check tool, with sales-led conversion through patient advisors; the marketing mix relies on SEO-optimized educational content, an extensive before/after gallery and named-patient testimonials, and a presence on Instagram, Twitter, and Facebook.

Commercial operations sit under Transform Healthcare Holdings Limited, the Y1 Capital–backed entity that acquired The Hospital Group trading name and the associated patient database from Transform Hospital Group Limited following the predecessor's administration on 10 October 2022. Revenue is generated primarily through one-time procedure fees with a tiered deposit model (£500 / £750 / £1000 for 1 / 2 / 3 procedures), and patient demand is converted into booked surgery with the support of Humm, an external consumer-finance partner offering payment plans subject to credit-reference checks. A 5% returning-patient discount (capped at £750 per treatment) is layered on top of the one-time pricing to encourage repeat and multi-procedure patient journeys. Terms explicitly require patients to be UK residents, the operating geographies are limited to the United Kingdom, and customer segments are organized horizontally across three use-case clusters (weight loss, cosmetic, orthopaedic) plus persona-based sub-segments for male and private-pay patients.

Name

The Hospital Group

Legal name

Transform Healthcare Holdings Limited

Website

https://thehospitalgroup.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

The Hospital Group is a UK private healthcare provider delivering bariatric, cosmetic, and orthopaedic surgical procedures through two hospital facilities, operating under the Transform brand and acquired in 2022 by Y1 Capital.

Ownership category

akta.pro rank

Product category

Cosmetic and Bariatric Surgery Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (62211)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

akta.pro secondary industries

Community & Regional General Hospitals (HLAFAAAB), Orthopedic & Spine Specialty Hospitals (HLAFAHAB)

Keywords

• Weight loss surgery
• Cosmetic surgery
• Bariatric surgery
• Orthopaedic surgery
• Private healthcare

Headquarters

HQ city

Worcester

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Surgical Procedures: One-time payment for surgical procedures including bariatric (gastric band, gastric sleeve, gastric bypass), cosmetic (breast augmentation, reduction, tummy tuck, liposuction, rhinoplasty, arm lift, thigh lift, buttock lift, mole/cyst removal), and orthopaedic (hip replacement, knee replacement) surgeries. Deposits required at booking: £500 (1 procedure), £750 (2 procedures), £1000 (3 procedures).
2. Finance Plans: Payment plans offered through Humm financing partner to spread procedure costs over time. Credit reference checks conducted for finance eligibility assessment.
3. Consultation Services: Free surgeon consultations offered to prospective patients. Initial patient advisor consultations provided at no charge to facilitate procedure bookings.
4. Returning Patient Discount: 5% discount offered to patients who have previously had treatments with The Hospital Group for additional procedures. Discount capped at £750 per treatment type.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

The Hospital Group is a UK-based private healthcare provider that delivers weight loss (bariatric) surgery, cosmetic surgery, and orthopaedic procedures such as hip and knee replacement. Services are delivered at the company's own hospital facilities including The Pines Hospital in Manchester and Burcot Hall Hospital in Bromsgrove, with free surgeon consultations and financing options available through Humm.

Product overview

The Hospital Group is a UK-based healthcare provider operating under the Transform brand, offering three core service areas: weight loss surgery (including gastric band, gastric sleeve, gastric bypass, and conversion procedures), orthopaedics (hip and knee replacement), and cosmetic surgery (breast procedures, body contouring, facial procedures, and non-surgical treatments). The company provides comprehensive care from initial consultation through surgery and aftercare, with facilities including The Pines Hospital in Manchester and Burcot Hall Hospital in Bromsgrove. Financing options are available through Humm to help patients manage treatment costs.

Differentiator

Problem solved

Functional benefit

Products and services

• Gastric Band Surgery An adjustable silicone band placed around the upper stomach to help control portion sizes and promote weight loss for adults with obesity.
• Gastric Sleeve Surgery A weight loss procedure involving removal of approximately 70-80% of the stomach to create a smaller sleeve-shaped stomach, reducing food capacity and influencing hunger hormones.
• Gastric Bypass Surgery A weight loss procedure creating a small stomach pouch and rerouting part of the small intestine (typically Roux-en-Y), enabling patients to eat smaller portions and absorb fewer calories.
• Conversion - Gastric Band to Gastric Sleeve A revision weight loss procedure for patients who have previously had gastric band surgery and wish to convert to gastric sleeve surgery.
• Conversion - Gastric Band to Gastric Bypass A revision weight loss procedure for patients who have previously had gastric band surgery and wish to convert to gastric bypass surgery.
• Hip Replacement Surgery An orthopaedic surgical procedure involving replacement of a damaged hip joint with an artificial implant to restore mobility and reduce pain, typically for patients with osteoarthritis.
• Knee Replacement Surgery An orthopaedic surgical procedure involving replacement of a damaged knee joint with an artificial implant to restore mobility and reduce pain.
• Cosmetic Surgery A comprehensive range of cosmetic surgical procedures for women and men, including breast procedures, body contouring, and facial procedures.
• Tummy Tuck Abdominoplasty procedure that removes excess skin and tightens the abdomen for a firmer, more contoured appearance, often following pregnancy or significant weight loss.
• Liposuction Body contouring procedure to remove excess fat deposits from specific areas of the body.
• Vaser Liposuction An advanced liposuction technique using ultrasound technology to target and remove fat cells while preserving surrounding tissues.
• Thigh Lift Body contouring procedure to remove excess skin and fat from the thighs to improve shape and proportion.
• Arm Lift Brachioplasty procedure to remove excess skin and fat from the upper arms to create a more toned appearance.
• Chest Reduction (Male) Gynaecomastia surgery for men to reduce enlarged breast tissue and create a flatter chest contour.
• Mole & Cyst Removal Removal of moles, cysts, skin tags, and lesions from the face and body using advanced techniques, taking approximately 15-30 minutes with minimal scarring.
• Hair Transplant A surgical procedure to restore hair growth by transplanting hair follicles to areas of thinning or balding.
• Lip Fillers A non-surgical cosmetic procedure using injectable fillers to enhance lip volume and shape.
• Cheek Fillers A non-surgical injectable treatment to enhance cheek volume and definition.
• Microdermabrasion Facial A non-surgical skin rejuvenation treatment that exfoliates and improves skin texture.

Quantifiable outcome

• Gastric sleeve average excess weight loss of 57-59% over 1-2 years (per National Library of Medicine)
• +3 more outcomes

Named customers22 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Two partnerships are on record, tiered core and minor.

• Transform Healthcare Holdings LimitedcoreOthersThe legal entity that purchased the right to use the trading name 'The Hospital Group' and assumed control over patient database including health-related data from Transform Hospital Group Limited after administration in October 2022.
• BandBoozled LimitedminorOthersIndependent web-based service not connected to The Hospital Group. Provides weight loss support resources. The Hospital Group disclaims responsibility for BandBoozled content and advises patients to follow The Hospital Group's medical advice instead.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ramsay Health Care UK: Large UK private hospital group offering elective surgery including orthopaedics, cosmetics, and bariatrics across dozens of sites. Directly comparable to The Hospital Group on hip/knee replacement and weight loss surgery, but operates at materially greater scale and broader geographic reach.
• Spire Healthcare: UK-listed private hospital operator with a national network delivering elective surgery, orthopaedics, and weight loss services. Competes with The Hospital Group for private-pay patients across bariatric and orthopaedic procedure categories, with broader geographic coverage.
• Nuffield Health: UK not-for-profit private hospital and wellbeing group offering elective surgery including orthopaedics and weight management. Overlaps with The Hospital Group on hip/knee replacement and self-pay surgical services at significantly larger scale.
• Circle Health Group: One of the UK's largest private hospital operators (formed via BMI Healthcare acquisition), offering orthopaedics, bariatrics, and cosmetic surgery nationwide. Directly competes with The Hospital Group on multiple service lines with substantially greater capital base and site count.

Direct peers

• MYA Cosmetic Surgery: UK specialist cosmetic surgery provider focused on breast, body, and facial procedures for self-pay patients. Most direct head-to-head peer to The Hospital Group's cosmetic service line, with similar DTC marketing model and finance partner arrangements.
• The Private Clinic: UK private clinic group offering cosmetic surgery (breast, body, face) and non-surgical aesthetic treatments to self-pay consumers. Overlaps materially with The Hospital Group's cosmetic portfolio and shares the multi-site UK private-pay model.
• The Harley Medical Group: Long-established UK cosmetic surgery provider with national clinic footprint offering breast, body, and facial procedures. Directly comparable to The Hospital Group on cosmetic service line, target customer, and self-pay pricing model.
• Pall Mall Medical: UK private healthcare provider offering cosmetic surgery and elective procedures with self-pay and finance options. Comparable mid-sized peer to The Hospital Group across cosmetic surgery service line and DTC patient acquisition model.
• Healthier Weight: UK specialist bariatric surgery provider offering gastric band, sleeve, and bypass procedures to self-pay patients. Most direct specialist peer to The Hospital Group's weight loss service line with similar finance and consultation-led sales model.

Others

• Transform Hospital Group (predecessor): Predecessor entity that entered administration in October 2022; the brand and patient database were acquired by Y1 Capital's Transform Healthcare Holdings Limited to operate The Hospital Group. Provides important historical context on operating model continuity and prior financial outcome.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hospitalgroupuk
• LinkedInlinkedin.com/company/the-hospital-group-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Hospital Group