Greenville Utilities Commission
Greenville Utilities Commission is a 1905-founded municipal utility providing electric, natural gas, water, and wastewater services to nearly 175,000 customers across the City of Greenville and approximately 75% of Pitt County, North Carolina. It is the second largest municipal electric system in the state and owner of North Carolina's only municipally-operated LNG facility.
- Company typePrivate
- Founded1905
- HeadquartersGreenville, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Greenville Utilities Commission does
Greenville Utilities Commission (GUC) is a municipal utility founded in 1905 and owned by the citizens of Greenville, North Carolina, operating under a charter issued by the N.C. General Assembly. Governed by an eight-member Board of Commissioners (with the City Manager as a full voting member), GUC provides four essential utility services — electric, natural gas, water, and wastewater — across the City of Greenville and approximately 75% of Pitt County, serving nearly 175,000 customer connections and ranking as the second largest municipal electric system in North Carolina by customers and energy volume.
Its core infrastructure includes over 700 miles of water mains, more than 1,000 miles of natural gas pipeline, 19 electric distribution substations, a 17.5 MGD Wastewater Treatment Plant (operating at ~10.54 MGD average daily flow), and the only municipally-owned and operated LNG facility in North Carolina (300,000 gallons storage with two additional 70,000-gallon tanks currently being added). Electric power is procured wholesale through the NC Eastern Municipal Power Agency (NCEMPA), which purchases from Duke Energy Progress. GUC also operates Pitt County's first public CNG fueling station and provides bundled billing for the City of Greenville's refuse and stormwater fees.
GUC's business model is fundamentally a regulated-monopoly subscription utility: residential, commercial, and industrial customers pay recurring volumetric and fixed charges for electric, gas, water, and wastewater service within its franchised territory. Revenue is augmented by ancillary fees (service initiation, reconnection, returned-check, credit-card convenience, and gas application/install fees), community solar subscriptions, EV charging rebates, energy-efficiency program incentives (Beat The Peak, Smart Thermostat Pilot, E-300), and retail CNG fuel sales. Distribution is direct via owned poles, wires, and pipes, supported by two physical offices, a drive-thru, a 24/7 customer phone line, an online portal (myaccount.guc.com), an interactive outage map, and SMS alerts. The financial structure is non-equity-financed: no private equity, venture capital, or public equity ownership exists, and rate adjustments are governed through local public-ownership processes rather than capital markets.
Greenville Utilities Commission firmographics
Firmographics- Name
- Greenville Utilities Commission
- Legal name
- Greenville Utilities Commission
- Website
- https://guc.com
- Company type
- Private
- Founded year
- 1905
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Greenville Utilities Commission is a 1905-founded municipal utility providing electric, natural gas, water, and wastewater services to nearly 175,000 customers across the City of Greenville and approximately 75% of Pitt County, North Carolina. It is the second largest municipal electric system in the state and owner of North Carolina's only municipally-operated LNG facility.
- Ownership category
- akta.pro rank
Greenville Utilities Commission industry classification
Industry- Product category
- Municipal Utility Services
- NAICS
- Electric Power Transmission, Control, and Distribution (22112), Natural Gas Distribution (22121)
- SIC
- Electric, Gas & Sanitary Services (4900), Water Supply (4941), Natural Gas Distribution (4924)
- akta.pro primary industry
- Public Power Districts & State/Provincial Utilities (EUADABAD)
- akta.pro secondary industries
- Municipal / Public Gas Distribution Systems (TLAGADAB), Gas Distribution Network Operations & Dispatch (Control Centers) (TLAGADAC), Municipal & Public Gas Utility Sales (EUAAADAE)
Keywords
Where Greenville Utilities Commission is headquartered
LocationHeadquarters
- HQ city
- Greenville
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Greenville Utilities Commission business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Electric Service: Provides electric power distribution to Greenville and 75% of Pitt County. Second largest municipal electric system in North Carolina. Power purchased from NC Eastern Municipal Power Agency (NCEMPA) which purchases from Duke Energy Progress.
- Natural Gas Distribution: Provides natural gas throughout Greenville and parts of Pitt County. Includes CNG fueling station (public), LNG facility for peak demand management, and residential/commercial gas service.
- Water Service: Water treatment and distribution serving all of Greenville and many parts of Pitt County. State-certified Water Treatment Plant staff conduct over 100,000 tests annually.
- Wastewater/Sewer Service: Wastewater treatment serving City of Greenville and towns of Grimesland and Bethel. 17.5 mgd capacity treatment plant.
- Billing Services for City of Greenville: Provides consolidated billing for City's refuse (garbage) collection and stormwater fees as a convenience to customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | One time | New account setup fee |
| One time/ perpetual license | One time | Standard service cut-on (weekday) |
| One time/ perpetual license | One time | Same day service cut-on |
| One time/ perpetual license | One time | Gas service cut-on (weekday, 8am-5pm) |
| One time/ perpetual license | One time | Gas service cut-on (after hours) |
| One time/ perpetual license | One time | Service reconnection fee |
| Other | One time | Returned check fee |
| Subscription | Monthly | Community Solar enrollment fee |
| Subscription | Monthly | Community Solar monthly subscription |
| Usage-based | Monthly | Community Solar monthly credit |
| Transaction based/ take rate | Pay-as-you-go | Credit/debit card convenience fee (up to $500) |
| Transaction based/ take rate | Pay-as-you-go | Credit/debit card convenience fee ($500-$1,000) |
| Transaction based/ take rate | Pay-as-you-go | Credit/debit card convenience fee ($1,000-$10,000) |
| Usage-based | Pay-as-you-go | CNG fuel price |
| One time/ perpetual license | One time | Natural gas service application fee |
| One time/ perpetual license | One time | Gas meter installation/turn-on fee |
| Other | Monthly | Smart Thermostat Pilot enrollment incentive |
| Usage-based | Annual | Beat the Peak program savings |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels12 records
Greenville Utilities Commission product offering
Product offeringCore offering
Greenville Utilities Commission is a municipal utility providing electric power distribution, natural gas distribution, water treatment and distribution, and wastewater collection and treatment to residential, commercial, and industrial customers in Greenville and 75% of Pitt County, North Carolina. The company also operates ancillary programs including community solar, load management, energy efficiency audits, CNG fueling, EV charging, and renewables interconnection.
Product overview
Greenville Utilities Commission is a public municipal utility providing a comprehensive suite of essential utility services, including Electric Service (second largest municipal electric system in NC), Natural Gas Service (over 1,000 miles of pipeline), Water Service, and Wastewater Service. The utility operates numerous add-on programs and modules including load management programs (Beat The Peak, Smart Thermostat Pilot Program), renewable energy options (Community Solar Program, Renewables & Customer Generation with Net Billing and Bilateral metering), environmental initiatives (CNG Fueling Station, LNG Facility, Cease the Grease Program), energy efficiency programs (E-300 Award, Energy Audit Program), and customer-facing digital tools (My Account Portal, AutoPay, Budget Billing, Paperless Billing, GUC Alerts SMS notifications, interactive Outage Map). The company also provides Third Party Billing for City of Greenville refuse and stormwater fees, Priority Customers support for life support equipment users, and safety programs including NC 811 utility locating and Excess Flow Valve installation.
Differentiator
Problem solved
Functional benefit
Products and services
- Electric Service
Quantifiable outcome
- Rates lower than most utilities in region, usually below median when compared to public-owned, member-owned, and for-profit companies
- +5 more outcomes
Companies that use Greenville Utilities Commission
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Greenville Utilities Commission technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Greenville Utilities Commission partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- East Carolina University (ECU)corePartnership for electric vehicle charging stations on ECU campus. GUC provided two charging stations (one at College Hill Drive parking lot, one near Austin Building). ECU owns and operates the stations. Supports GUC's Clean Future environmental mission.
- Vidant Medical Center (now ECU Health)corePartnership for electric vehicle charging stations in medical district. GUC provided two stations (near Brody School of Medicine and hospital Emergency entrance). Partner owns and operates stations. Supports community health and environmental initiatives.
- North Carolina Sustainable Energy Association (NCSEA)minorProud member of NCSEA, supporting sustainable energy initiatives in North Carolina. GUC's Energy Services office displays NCSEA membership.
- North Carolina Eastern Municipal Power Agency (NCEMPA)coreGUC purchases electric power through NCEMPA, which purchases from Duke Energy Progress. NCEMPA is a power agency serving 31 municipal utilities in eastern NC. Critical partnership for wholesale power supply.
- NC 811coreStatewide utility locating service required before digging. NC 811 notifies GUC and other utilities to mark underground lines before excavation projects. Critical damage prevention partnership.
- Duke Energy ProgresscoreGUC's wholesale power provider through NCEMPA. Duke Energy Progress maintains transmission facilities delivering power to GUC and 31 other municipal utilities in eastern NC.
- City of GreenvillecoreGUC provides consolidated billing for City's garbage collection and stormwater fees. When residents activate GUC account, City services are automatically activated. Convenient one-bill service for customers.
- Town of GrimeslandcoreTown pumps wastewater from residents to GUC for treatment. GUC provides wastewater treatment service for the town.
- Town of BethelcoreGUC provides both water service and wastewater treatment service to Town of Bethel residents.
Scale indicators13 records
Recent moves9 records
Expansion highlights6 records
Greenville Utilities Commission competitors and assessment
Company assessmentDirect peers
- Town of Cary Water & Electric: North Carolina municipal utility providing electric and water services to the Town of Cary. Comparable NC municipal multi-utility, generally larger and faster-growing than GUC.
- New Bern Utilities: Municipal utility serving the City of New Bern, NC, providing electric, water, and wastewater services. Comparable small-to-mid municipal multi-utility operating in eastern North Carolina.
- High Point Electric (City of High Point): North Carolina municipal electric utility serving the City of High Point. Comparable NC municipal electric distribution utility with similar scale and customer mix.
- City of Wilson Energy: North Carolina municipal electric and gas utility serving the City of Wilson. Comparable mid-size NC municipal utility with electric distribution and natural gas services similar to GUC's offering.
- City of Concord (NC) Electric Systems: North Carolina municipal electric utility serving Concord and parts of Cabarrus County. Comparable mid-size NC municipal electric distribution utility.
- Rocky Mount Energy Resources: City of Rocky Mount, NC, municipal electric utility serving residential, commercial, and industrial customers. Comparable NC municipal electric-only distribution utility.
- Goldsboro Public Works: Municipal utility in Goldsboro, NC providing electric, water, and wastewater services. Comparable eastern NC municipal multi-utility structure to GUC.
- Fayetteville Public Works Commission: North Carolina municipal utility providing electric, water, and wastewater services to Fayetteville and surrounding Cumberland County. Closely comparable multi-utility municipal structure and similar service scale to GUC.
Broad incumbents
- American Water Works Company: Largest publicly traded US water and wastewater utility. Broad incumbent comparable to GUC's water and wastewater operations but operating as an investor-owned entity across many states at significantly greater scale.
- Duke Energy: Largest investor-owned utility in the Carolinas and GUC's wholesale power supplier through NCEMPA. Broad incumbent providing generation, transmission, and distribution across NC and the broader Southeast, and an important counterparty relationship for GUC.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Greenville Utilities Commission social profiles
Digital presenceGreenville Utilities Commission financial estimates
Financial estimateRevenue estimate
Valuation estimate
Greenville Utilities Commission leadership team
Management profileNumber of profiles
Profiles4 records
Greenville Utilities Commission funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Greenville Utilities Commission M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Greenville Utilities Commission
What does Greenville Utilities Commission do?
Greenville Utilities Commission is a municipal utility providing electric power distribution, natural gas distribution, water treatment and distribution, and wastewater collection and treatment to residential, commercial, and industrial customers in Greenville and 75% of Pitt County, North Carolina. The company also operates ancillary programs including community solar, load management, energy efficiency audits, CNG fueling, EV charging, and renewables interconnection.
Is Greenville Utilities Commission a public or private company?
Greenville Utilities Commission is a private company. It is classified as state government owned and is currently operating.
When was Greenville Utilities Commission founded?
Greenville Utilities Commission was founded in 1905. It employs 251 to 500 people.
Where is Greenville Utilities Commission based?
Greenville Utilities Commission is headquartered in Greenville, United States, in the North America region.
How does Greenville Utilities Commission make money?
Five revenue lines are on record. Electric Service is the primary driver. The others are natural Gas Distribution, water Service, wastewater/Sewer Service and billing Services for City of Greenville.
Who are Greenville Utilities Commission's main competitors?
Direct peers on record are Town of Cary Water & Electric, New Bern Utilities, High Point Electric (City of High Point), City of Wilson Energy, City of Concord (NC) Electric Systems, Rocky Mount Energy Resources, Goldsboro Public Works and Fayetteville Public Works Commission. Broad incumbents are American Water Works Company and Duke Energy.
Does Greenville Utilities Commission have an API?
No public API is recorded for Greenville Utilities Commission.
What industry is Greenville Utilities Commission in?
Greenville Utilities Commission's product category is Municipal Utility Services. Its primary akta.pro industry code is EUADABAD, Public Power Districts & State/Provincial Utilities, with a secondary code of TLAGADAB, Municipal / Public Gas Distribution Systems. Its NAICS code is 22112 and its SIC code is 4900.