What Gearbox.AI does

Gearbox.AI operates a B2B SaaS platform that serves as an operating system for network hardware capex at cable MSOs, telecommunications carriers, and data center operators. The platform is purpose-built to replace the spreadsheet-and-email workflows currently used to forecast demand, refresh aging equipment, optimize spares, and procure multi-vendor network hardware from suppliers such as Cisco and Juniper. Gearbox's stated value proposition is connecting telemetry, inventory, pricing, and procurement systems into a single workflow, addressing pain points such as 52-week equipment lead times, emergency procurement at a 3x cost premium, and tens of hours per week lost to supplier quote reconciliation.

The product is built on a Neo4j graph model that represents network topology from market to site to rack to chassis to line card, ingesting OpenConfig gRPC telemetry, ServiceNow CMDB inventory, and IBM Netcool monitoring feeds. Predictive capabilities are implemented through proprietary Weibull accelerated failure-time survival models for hardware failure prediction (claimed 87% accuracy at a 90-day horizon) and XGBoost demand-forecasting models trained on subscriber growth and traffic patterns. Procurement is automated via one-click RFQ generation with Cisco Commerce and Juniper Partner Portal pricing, supplier response normalization, and cXML PunchOut integration to SAP Ariba. An additional Multi-Operator Data Moat module applies federated learning with differential privacy (epsilon 0.5-1.0) to enable cross-operator failure prediction without exposing individual network telemetry.

Gearbox monetizes through annual SaaS subscriptions offered in two tiers — a 6-month Pilot capped at a single market and 100,000 devices, and an Enterprise tier with unlimited markets and devices plus SAML/OIDC SSO, RBAC, priority support, an uptime SLA, and a dedicated account manager. Pricing is custom and quote-based, with academic and non-profit discounts available. Go-to-market is enterprise field sales targeting VP of Network Planning, supply chain, and network operations buyers, supported by content marketing, a Calendly demo funnel, and direct sales contact forms. The company is privately held, headquartered in San Francisco, California (with a St. Louis founding footprint), operates with 11-50 employees, and has Charter Communications as a publicly named customer that has reported 70% reduction in procurement cycle time and 23% reduction in emergency orders.

Name

Gearbox.AI

Legal name

Gearbox, Inc.

Website

https://gearbox.ai

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Gearbox.AI is a B2B SaaS platform that helps cable MSOs, telcos, and data center operators forecast demand, predict hardware failures, optimize spares, and automate procurement for multi-vendor network equipment, replacing spreadsheet-based capex workflows with an integrated operating system.

Ownership category

akta.pro rank

Product category

Network Hardware Lifecycle Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

akta.pro secondary industry

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

• Network hardware lifecycle management
• Hardware procurement automation
• Predictive network analytics
• Telecom supply chain software
• Digital twin platform

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Pilot: 6-month pilot subscription with full platform access, single market deployment, up to 100,000 devices. Includes email support. Designed for proving ROI before scaling.
2. SaaS Subscription - Enterprise: Annual subscription with unlimited markets, unlimited devices, SAML/OIDC SSO, role-based access control, priority support, SLA with guaranteed uptime, and dedicated account manager.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Gearbox.AI sells a SaaS platform for network hardware lifecycle management that consolidates digital-twin visualization, predictive failure analytics, demand forecasting, spares optimization, and automated procurement into a single workflow. It is sold to MSOs, telcos, and data center operators on subscription tiers (Pilot and Enterprise) and integrates with Cisco Commerce, Juniper Partner Portal, ServiceNow CMDB, Netcool, and SAP Ariba. The platform's purpose is to replace spreadsheets and email threads with predictive, automated network hardware capex management.

Product overview

Gearbox.AI is a unified SaaS platform for network hardware lifecycle management, combining Digital Twin Explorer, Demand Forecasting, Predictive Refresh, Spares Optimization, Automated RFQ and Procurement, and Multi-Operator Data Moat into a single operating system. The platform replaces spreadsheets, emails, and tribal knowledge for MSOs, telcos, and data center operators by ingesting telemetry from existing CMDBs and network devices, building live graph models, and automating procurement workflows from forecast to purchase order.

Differentiator

Problem solved

Functional benefit

Products and services

• Gearbox Network Hardware Lifecycle Management Platform

Quantifiable outcome

• 87% failure prediction accuracy 90 days in advance
• +4 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and infrastructure.

• Cisco CommercecoreTechnology or IntegrationNative integration with Cisco Commerce for pricing data and purchase specifications. Enables automated generation of Cisco purchase specs within the Gearbox platform for RPDs and CCAP equipment.
• Juniper Partner PortalcoreTechnology or IntegrationNative integration with Juniper Partner Portal for pricing data and purchase specifications. Supports automated procurement workflow for Juniper network equipment including optical transport and routing platforms.
• SAP AribacoreTechnology or IntegrationcXML PunchOut integration enabling direct PO submission to SAP Ariba. Automated RFQ award to PO workflow with single-click capability for enterprise procurement systems.
• ServiceNow CMDBcoreTechnology or IntegrationIntegration with ServiceNow CMDB for device inventory data ingestion. Connects existing configuration management database to Gearbox digital twin for real-time device visibility.
• NetcoolcoreTechnology or IntegrationIntegration with IBM Netcool for network telemetry data ingestion. Provides real-time monitoring data to power predictive analytics and failure detection.
• Neo4j AuracoreTechnology or IntegrationGraph database provider used for digital twin data model. Neo4j Aura cloud service hosts the live graph model representing network topology from market to site to rack to chassis to line card.
• RailwayinfrastructureTechnology or IntegrationCloud infrastructure provider used for hosting the Gearbox SaaS platform. Sub-processor bound by data processing agreements consistent with the DPA.
• TimescaleDBinfrastructureTechnology or IntegrationTime-series database used for telemetry and time-series data storage. Sub-processor bound by data processing agreements consistent with the DPA.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Supplyframe: Supplyframe (owned by Siemens) provides market intelligence, BOM management, part lifecycle, lead time analytics, and supplier intelligence for electronics and network hardware buyers — directly comparable to Gearbox's digital twin, predictive refresh, and procurement automation for telecom hardware.

Broad incumbents

• Coupa Software: Coupa is a broad incumbent in spend management and procurement. It overlaps with Gearbox's automated RFQ and procurement functionality for large enterprises and is the type of platform that could natively expand into hardware-procurement specific workflows.
• Blue Yonder: Blue Yonder is a broad incumbent in end-to-end supply chain planning. Its demand forecasting, inventory optimization, and spares management capabilities are directly comparable to Gearbox's XGBoost forecasting and Poisson base-stock spares optimization modules.
• SAP Ariba: SAP Ariba is the dominant procurement platform used by large enterprises including telecom operators and is a current integration partner of Gearbox. It overlaps with automated RFQ, supplier normalization, and PO workflows, and could expand into predictive refresh features.
• ServiceNow: ServiceNow owns the CMDB and ITSM layers that Gearbox integrates with (ServiceNow CMDB). A broad incumbent that could expand into network-hardware-specific predictive workflows given its installed base at large telecom operators and enterprises.
• Kinaxis: Kinaxis is a broad incumbent in supply chain and sales/inventory planning, with comparable demand forecasting and what-if scenario capabilities relevant to Gearbox's hardware forecasting and spares optimization for telecom operators.
• o9 Solutions: o9 Solutions is a broad incumbent in AI-powered integrated business planning. Comparable to Gearbox on demand forecasting and inventory optimization, with the same enterprise buyer profile in supply chain and operations.

Emerging players

• Celonis: Celonis is an emerging process-mining leader increasingly adjacent to procurement and operations optimization. It overlaps with Gearbox's automation of network hardware capex workflows and could expand from spend/process mining into predictive hardware refresh.
• Noodle.ai: Noodle.ai is an emerging AI-native supply chain planning vendor. Comparable ML-based demand forecasting and inventory optimization capabilities overlap with Gearbox's predictive models, though Noodle.ai targets broader industrial and consumer supply chains.
• Resilinc: Resilinc is an emerging player in supply chain risk and parts lifecycle intelligence. Comparable to Gearbox on EOL/EOS visibility and parts lifecycle data (overlapping with OpenEoX), though Resilinc's core is broader supply-chain disruption rather than telecom-specific capex.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/gearboxai
• GitHubgithub.com/gearboxai
• LinkedInlinkedin.com/company/gearboxai
• Facebookfacebook.com/gearboxai

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gearbox.AI