ACTS
ACTS is a Jacksonville, US-based IT services firm founded in 2002, offering cloud managed services, security, IT consulting, and DevOps to clients with a workforce of 101-250 employees under founder-CEO James Farhat.
- Company typePrivate
- Founded1998
- HeadquartersJacksonville, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ACTS does
ACTS is a private, mid-sized IT services company headquartered in Jacksonville, United States, founded in 2002 by James Farhat, who continues to serve as Founder and CEO. The company operates with a workforce of 101-250 employees and positions itself as a solution provider across four primary service lines: cloud managed services, security, IT consulting, and DevOps. Its go-to-market appears oriented toward regional clients in the US Southeast requiring outsourced infrastructure, security posture management, and engineering support.
The firm's offering centers on operational IT capabilities rather than proprietary product development. ACTS delivers managed cloud operations, cybersecurity services, advisory consulting, and DevOps engineering to clients — areas that typically rely on third-party platforms (e.g., hyperscaler cloud providers, security tooling) rather than internally built intellectual property. The website at actsolution.net serves as the principal digital presence. No proprietary products, patents, trademarks, or technology platforms are documented in the supplied data, suggesting ACTS is a services-led business model with limited product differentiation beyond consulting expertise.
From a revenue mechanics perspective, ACTS likely operates under professional services and managed services contracts typical of the IT services sector, including multi-year managed service agreements and project-based consulting engagements. Pricing is not publicly disclosed and would be quote-based per engagement scope. No customer logos, named accounts, or revenue concentration data are available in the input, limiting visibility into client mix and contract durability. The absence of disclosed funding rounds indicates ACTS is bootstrapped or self-funded through operating cash flow.
ACTS firmographics
Firmographics- Name
- ACTS
- Legal name
- PwC
- Website
- https://actsolution.net
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ACTS is a Jacksonville, US-based IT services firm founded in 2002, offering cloud managed services, security, IT consulting, and DevOps to clients with a workforce of 101-250 employees under founder-CEO James Farhat.
- Ownership category
- akta.pro rank
ACTS industry classification
Industry- Product category
- IT Managed Services
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Enterprise Architecture & IT Operating Model (BPAHAEAB)
Keywords
Where ACTS is headquartered
LocationHeadquarters
- HQ city
- Jacksonville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ACTS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: PwC generates revenue through consulting and professional services engagements, including digital transformation, cloud migration, AI implementation, cybersecurity, tax, audit, and advisory services delivered through its global network.
- Managed Services: Ongoing managed services contracts for cloud operations, data analytics, and business process outsourcing delivered on Microsoft platforms.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise consulting and implementation services - custom pricing based on scope |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
ACTS product offering
Product offeringCore offering
ACTS is an IT solution provider that delivers cloud managed services, security services, IT consulting, and DevOps services to business clients. The firm helps organizations operate, secure, and modernize their technology environments through managed cloud operations, cybersecurity protections, strategic IT advisory, and DevOps practices.
Product overview
PwC offers a comprehensive portfolio of technology-enabled products and solutions built on Microsoft platforms. The portfolio includes analytics products (Analytics Foundation, Profit Seeker, Model Edge), HR solutions (Next Level HR, Saratoga), risk management tools (Enterprise Control, Risk Link), finance products (Bookkeeping Connect, Sightline), and advisory platforms (Beacon, Ready Assess). These products are complemented by consulting services and built across Microsoft's technology stack including Azure Cloud, Dynamics 365, Power Platform, and Microsoft 365. The offerings span customer engagement analytics, financial management, tax technology, supply chain visibility, and enterprise risk management.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Managed Services Managed cloud services for businesses, including cloud infrastructure management, monitoring, and operational support delivered to client environments.
- Security Services Cybersecurity services for business clients, covering security assessment, protection, and monitoring of IT environments.
- IT Consulting IT consulting services advising business clients on technology strategy, infrastructure planning, and digital transformation initiatives.
- DevOps Services DevOps services for businesses, including implementation, automation, CI/CD pipeline setup, and operational support.
Quantifiable outcome
- 210,000+ employees enabled on Microsoft Copilot globally
- +4 more outcomes
Companies that use ACTS
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles1 record
ACTS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature5 records
ACTS partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcorePwC and Microsoft have a strategic alliance spanning cloud transformation, AI, cybersecurity, and enterprise digital transformation. PwC enabled over 210,000 employees with Microsoft Copilot, migrated 15+ petabytes of data, and delivers solutions across Azure, Dynamics 365, Power Platform, and generative AI. PwC holds all six Microsoft Solution Partner designations and is a member of Microsoft's Inner Circle for Business Applications (top 1% globally) and The Microsoft Intelligent Security Association. The collaboration includes a $1 billion PwC investment to expand AI capabilities alongside Microsoft and OpenAI.
Scale indicators10 records
Recent moves2 records
Expansion highlights1 record
ACTS competitors and assessment
Company assessmentDirect peers
- Dataprise: US-based managed IT services and cybersecurity provider with a strong mid-market focus; directly comparable to ACTS in cloud-managed and security service lines, with similar regional delivery model.
- Slalom Consulting: Mid-size US-based technology and business consulting firm (~14,000 employees) with cloud, security, and DevOps practices; highly comparable to ACTS in service mix and target mid-market enterprise customers, though materially larger in scale.
- Optiv: US-focused cybersecurity solutions integrator and managed security services provider; directly comparable to ACTS on the security service line and similar mid-to-enterprise customer target.
- Netrix Global: Mid-size IT services and managed services provider covering cloud, security, and DevOps for mid-market customers; near-direct comparable to ACTS in scale and service mix.
- Rackspace Technology: Pure-play cloud managed services and migration firm; directly comparable in core cloud-managed and DevOps service categories, though materially larger and more enterprise-focused than ACTS.
Broad incumbents
- Deloitte Consulting: Big Four consulting firm with substantial cloud, security, and DevOps practices serving global enterprise; comparable service lines to ACTS but at an entirely different scale, customer profile, and delivery model.
- SHI International: Large IT solutions and services provider with cloud, security, and managed services practices; broader portfolio than ACTS but overlapping in cloud and security delivery to mid-market and enterprise customers.
- Accenture: Global systems integrator and consulting firm with deep cloud, security, and DevOps practices; operates in the same service categories as ACTS but at vastly greater scale and with an enterprise/global client base.
- Capgemini: Global IT services and consulting firm with cloud, security, and DevOps practices; comparable in service categories to ACTS but operates at global scale with enterprise and government clientele.
- Insight Enterprises: Global IT solutions and services integrator covering cloud, security, and managed services; comparable service portfolio to ACTS but operating at substantially greater scale across hardware, software, and services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights5 records
Customer concentration
ACTS social profiles
Digital presenceACTS financial estimates
Financial estimateRevenue estimate
Valuation estimate
ACTS leadership team
Management profileNumber of profiles
Profiles1 record
ACTS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ACTS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ACTS
What does ACTS do?
ACTS is an IT solution provider that delivers cloud managed services, security services, IT consulting, and DevOps services to business clients. The firm helps organizations operate, secure, and modernize their technology environments through managed cloud operations, cybersecurity protections, strategic IT advisory, and DevOps practices.
Is ACTS a public or private company?
ACTS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ACTS founded?
ACTS was founded in 1998. It employs 101 to 250 people.
Where is ACTS based?
ACTS is headquartered in Jacksonville, United States, in the North America region.
How does ACTS make money?
Two revenue lines are on record. Professional Services are the primary driver. The others are managed Services.
Who are ACTS's main competitors?
Direct peers on record are Dataprise, Slalom Consulting, Optiv, Netrix Global and Rackspace Technology. Broad incumbents are Deloitte Consulting, SHI International, Accenture, Capgemini and Insight Enterprises.
Does ACTS have an API?
No public API is recorded for ACTS.
What industry is ACTS in?
ACTS's product category is IT Managed Services. Its primary akta.pro industry code is BPAHAEAB, Enterprise Architecture & IT Operating Model. Its SIC code is 7371.