What Mercom does

Mercom Corporation is a privately held federal government IT contractor founded in 2000 and headquartered in Pawleys Island, South Carolina, with a satellite office in the Washington, D.C. area. The company delivers technology products and professional services to U.S. federal agencies across Defense, Intelligence, Healthcare, and Civilian markets, operating as a Value-Added Reseller combined with systems integration and managed services. Its five solution lines are Cybersecurity, Cloud Computing + Virtualization, Digital Integration + Transformation, Data + Analytics, and Unified Communications, delivered through compliance frameworks including CMMI DEV/3 and ISO 9001:2008, with FedRAMP-certified cloud options available via its AWS and Microsoft Azure APN partnerships.

Mercom's primary go-to-market is built on prime contractor positions on four major federal vehicles: NASA SEWP V (Group C, $20B ceiling), NIH CIO-CS ($20B ceiling), GSA Schedule 70, and Navy SeaPort NxG (2019-2029), giving it access to over $40 billion in combined contract ceiling and more than 4 million unique products. The company monetizes through one-time IT product sales (hardware, software, peripherals, cloud licenses) and professional services (deployment, engineering, training, maintenance, warranty), with a pay-as-you-go billing model on the GWACs and a 0.338% surcharge that is among the lowest in the federal market. Its customer base is exclusively federal - including the US Navy, US Army, SPAWAR, NGA, USPTO, NASA, NIH, and Department of State - and is supported by Program Managers who assist agencies with vehicle utilization and acquisition.

Small-business set-aside certifications (WOSB, ED/WOSB, SDB, HUBZone, 8(m), MBE/WBE) underpin a regulatory moat that channels federal contracting opportunities to the firm. In 2022, Mercom announced its sale to Fed Data Technology Solutions, with founder and CEO Stella Mercado citing broader OEM relationships and employee career trajectory as rationale; the company continues to operate as Mercom Corporation post-transaction.

Name

Mercom

Legal name

Mercom Corporation

Website

https://mercomcorp.com

Company type

Private

Founded year

2000

Operating status

Acquired

Headcount range

101–250 employees

Short description

Mercom Corporation is a federal IT contractor delivering cybersecurity, cloud, digital integration, analytics, and unified communications solutions to U.S. Defense, Intelligence, Healthcare, and Civilian agencies through prime positions on NASA SEWP V, NIH CIO-CS, GSA Schedule 70, and Navy SeaPort NxG.

Ownership category

akta.pro rank

Headquarters

HQ city

Pawleys Island

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Federal IT Product Sales: Sales of IT hardware, software, peripherals and supplies through prime contract vehicles including NASA SEWP V and NIH CIO-CS. Products include servers, laptops, network equipment, SaaS, cloud computing, audio visual, and telecommunications products.
2. Federal IT Services: Professional services including installation, site planning, product training, product-based engineering, deployment, maintenance, warranty, and support services through GWAC contract vehicles and agency-specific contracts like Navy SeaPort NxG.
3. Value-Added Reseller (VAR): As a VAR, Mercom maintains relationships with OEMs and distributors enabling discounted pricing and product support for federal customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Mercom Corporation is a federal government IT contractor that provides mission-critical technology products, professional services, and value-added reseller offerings to Defense, Intelligence, Healthcare, and Civilian federal agencies. The company delivers Cybersecurity, Cloud Computing + Virtualization, Digital Integration + Transformation, Data + Analytics, and Unified Communications solutions through prime contractor positions on OMB Best in Class GWACs (NASA SEWP V, NIH CIO-CS, GSA Schedule 70) and Navy SeaPort NxG.

Product overview

Mercom is a technology firm offering five core solution areas: Cybersecurity, Cloud Computing + Virtualization, Digital Integration + Transformation, Data + Analytics, and Unified Communications. These solutions are delivered through a portfolio of government contract vehicles including NASA SEWP V, NIH CIO-CS, GSA Schedule 70, and Navy SeaPort NxG. Mercom operates as a Value-Added Reseller (VAR) and provides FedRAMP certified cloud options. The company supports Defense, Intelligence, Healthcare, and Civilian federal markets with mission-critical technology solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Cybersecurity Solutions Provides real-time device discovery, classification, assessment and monitoring with policy-based access control, security enforcement, and automated threat response. Includes data protection management, advanced monitoring, digital forensics, incident response, and vulnerability assessment. Targeted at federal agencies in Defense, Intelligence, Healthcare, and Civilian markets.
• Cloud Computing + Virtualization FedRAMP certified cloud solutions delivered as an AWS and Microsoft Azure APN Consulting Partner with Commercial and Government reselling capabilities. Includes SaaS, IaaS, PaaS, cloud security, cloud compliance, data center consolidation, application migration, and technical solutions architecture for federal customers.
• Digital Integration + Transformation Federal Enterprise Architecture (FEA), SOA, and NIST compliant integration solutions for federal agencies. Includes consult/review, workflow design, project planning, system implementation, and go live deployment. Operates as a Value-Added Reseller (VAR) for OEM products.
• Data + Analytics Holistic monitoring and visibility across providers, operating systems, and development environments. Includes real-time analytics, business/mission intelligence, predictive analytics, and adaptive planning deployments for federal customers.
• Unified Communications Enables organizations to consolidate communications infrastructure, support mobile workers and BYOD, deliver online events and training, and incorporate video into meetings. Includes UCaaS, Command & Control, un/classified facilities support, virtual/on premise collaboration rooms, video walls, and classroom and training centers.

Quantifiable outcome

• 0.338% GWAC surcharge rate - one of the lowest in federal market
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Navanti GroupminorStrategic or Co-development Partner · 1 January 2020Strategic partnership announced in 2020.
• DellcoreChannel Partner/ Reseller/ Distributor · 1 January 2018Dell LOS (Location Online Services) Partner as of 2018 for hardware and solutions distribution.
• AVI/SPLminorStrategic or Co-development Partner · 1 January 2016Strategic partnership announced in 2016 for solutions collaboration.
• PolycomcoreChannel Partner/ Reseller/ Distributor · 1 January 2016Gold Level Partnership for unified communications and video collaboration solutions.
• General DynamicscoreStrategic or Co-development Partner · 1 January 2008DOD Mentor Protégé Program partnership with General Dynamics Mission Systems. Received Soldier's Network Defender of the Year award in 2016 for support of US Army WIN-T Increment 2.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS APN Consulting Partner with Commercial and Government reselling capabilities. Provides FedRAMP certified cloud solutions including IaaS, SaaS, and PaaS.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure APN Consulting Partner with Commercial and Government reselling capabilities. FedRAMP certified cloud options for storage, deployment, and business process optimization.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Carahsoft Technology: Carahsoft is the largest government IT solutions aggregator and value-added reseller in the U.S. federal market. It is the most direct comparable to Mercom as a federal IT VAR leveraging GWAC and Schedule contract vehicles to deliver hardware, software and cloud solutions to defense, civilian and intelligence agencies.
• DLT Solutions (TD SYNNEX Public Sector): DLT Solutions, now part of TD SYNNEX, is a federal IT value-added reseller focused on cybersecurity, data center and cloud. It holds GSA Schedule and other GWAC vehicles and serves the same federal customer base as Mercom with similar product distribution model.
• immixGroup (Arrow Electronics Public Sector): immixGroup is a federal IT distributor and VAR operating through GWACs, Schedules and SEWP. It sells to government integrators and end customers with a similar product distribution and contract-vehicle approach to Mercom.
• CDW Government (CDW-G): CDW-G is a dedicated government IT solutions provider selling hardware, software and services to federal, state and local agencies. It competes with Mercom on contract vehicles including GSA and NASA SEWP and is one of the most direct large-scale comparables.
• Insight Public Sector: Insight Public Sector is the government-focused arm of Insight Enterprises, providing IT hardware, software and services to federal, state and education customers. It uses similar contract vehicles and competes in the same federal IT distribution space as Mercom.
• SHI International (Public Sector): SHI International's public sector division sells IT products, software licensing and services to government customers through GSA and similar contract vehicles. It is a direct peer in federal IT distribution and value-added reselling.
• Iron Bow Technologies: Iron Bow Technologies provides IT solutions to federal, state and commercial customers with emphasis on collaboration, cloud, security and data center. It holds multiple federal contract vehicles and competes with Mercom in the government IT solutions market.
• Blue Tech: Blue Tech is a value-added reseller focused on IT and cybersecurity solutions for federal agencies. It holds GSA Schedule and other government contract vehicles and is a similar small-to-mid sized federal IT distribution and solutions provider.
• Mythics (formerly EC America): Mythics is a federal IT solutions provider and value-added reseller with a long history selling Oracle and other enterprise technologies to government agencies through GSA and similar vehicles. It is comparable to Mercom in its reliance on government contract vehicles for federal IT distribution.

Broad incumbents

• Booz Allen Hamilton: Booz Allen Hamilton is a large, established federal IT and consulting prime that competes with Mercom for many of the same government IT modernization and cybersecurity opportunities. It is a broad incumbent that operates across most of the federal agencies Mercom serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercom