What DGX does

DGX-Dependable Global Express, Inc. is a privately held US freight forwarder operating as part of the Dependable Group of Transportation Companies (alongside DHX-Dependable Hawaiian Express, DHE, DLS, and DDC). Headquartered in Rancho Dominguez, California, the company offers international ocean freight (FCL and LCL), international air freight (1 lb to 10,000+ lbs), public warehousing and distribution, project and oversize cargo handling, trucking/drayage, and end-to-end international logistics. Its commercial emphasis is on Pacific-region trade lanes between the US mainland and Hawaii, Guam, CNMI, Micronesia, Okinawa, Japan, New Zealand, and the Philippines.

Operationally, DGX runs owned Container Freight Stations in Los Angeles, Oakland, Seattle, Honolulu, Maui, Kailua-Kona, Hilo, and Lihue, supplemented by partner-operated CFS locations in Chicago (Barr Freight), New York/Port Newark (Harbor Freight Transport), Portland (Titan Freight), and Hilo (Hitco Moving & Storage). Its customer-facing technology stack — a rate-quote request system, online shipment tracking, online payments, and the myportal.dgxglobal.com account portal — is built on the WiseTech Global logistics platform rather than proprietary software. A 4.9/5 Trustpilot rating across 115 reviews and BBB accreditation round out the disclosed trust signals.

The company makes money on a transactional, quote-based pricing model across each service line, generating revenue from transportation charges, published surcharges (Terminal Handling Charges, Port Congestion Surcharges, commodity-specific fees, 3% credit-card convenience fee, 1.5% per month late-payment finance charges), and accessorial services. Recent tariff actions — including a planned 10% LCL increase and 27% FCL spot rate increase effective June 15, 2026 for Guam, and a February 2, 2025 pass-through of Matson tariff increases — indicate active rate management. Distribution is sales-led: dedicated phone lines per service, direct regional sales teams, an online rate-quote form with two-business-hour response SLA, and a self-serve portal for existing customers serve a horizontal mix of commercial shippers, individuals shipping household goods, and project-cargo clients. No funding rounds, no acquisitions, and no public revenue or valuation data are disclosed; the company is independently operated within the Dependable Group consortium and shows no evidence of external private equity or venture capital backing.

Name

DGX

Legal name

Dependable Global Express, Inc.

Website

https://dgxglobal.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

DGX is a privately held US freight forwarder specializing in international ocean and air freight shipping between the US mainland and Pacific destinations (Hawaii, Guam, Micronesia, Japan, New Zealand, Philippines), offering ocean FCL/LCL, air freight, warehousing, project cargo, and trucking across owned and partner-operated Container Freight Stations.

Ownership category

akta.pro rank

Product category

International Freight Forwarding & Logistics

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Ocean Export Forwarding (Booking/VGM/SI/BL) (TLACABAF)

akta.pro secondary industries

Ocean Import Forwarding (Destination Handling/DO/ISF) (TLACABAE), Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), Hazardous/Dangerous Goods (DG) Forwarding (IATA/IMDG/ADR) (TLACAJAC), Trade Compliance & Ocean Regulatory Services (Sanctions/Export Controls) (TLACABAL)

Keywords

• International freight forwarding
• Ocean freight services
• Air freight forwarding
• Project cargo logistics
• Warehousing distribution

Headquarters

HQ city

Cambridge

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Ocean Freight Services: International ocean freight forwarding services including FCL (Full Container Load) and LCL (Less than Container Load) shipments. Revenue generated through transportation charges, surcharges (Terminal Handling Charges, Port Congestion Surcharges), and accessorial services.
2. Air Freight Services: International air freight forwarding for shipments from 1 lb to 10,000+ lbs, handling door-to-door and door-to-airport services. Includes hazardous materials handling compliant with TSA, DHS, FAA, and IATA regulations.
3. Warehousing & Distribution: Public warehousing and distribution services at multiple CFS (Container Freight Station) locations across the US and Pacific region.
4. Project Cargo: Specialized oversize and heavyweight cargo transportation services requiring unique solutions, including trucking, crating, warehousing, and port stevedoring coordination.
5. Trucking Services: Global truck forwarding services including harbor drayage and domestic transportation within Hawaii and Guam routes.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

DGX is an international freight forwarding company that arranges and manages ocean freight (FCL and LCL), air freight, public warehousing and distribution, trucking/drayage, project cargo, and end-to-end logistics services. The company specializes in shipping between the US mainland (Los Angeles, Oakland, Seattle, Chicago, Newark) and Pacific destinations including Hawaii, Guam, CNMI, Micronesia, Japan, New Zealand, and the Philippines. It operates its own CFS (Container Freight Station) infrastructure and supports online rate quoting, shipment tracking, and account management through a WiseTech-powered customer portal.

Product overview

DGX-Dependable Global Express is a freight forwarding company offering international ocean and air freight shipping services. The portfolio consists of core ocean and air freight services, supplemented by project cargo handling for oversized cargo, trucking/drayage services, and public warehousing and distribution. The company specializes in shipping to/from Hawaii, Guam, and Pacific regions, with additional services including logistics management and various container types for different cargo needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Ocean Freight
• Air Freight
• Public Warehousing & Distribution
• Trucking
• Project Cargo
• Ship to Guam
• Logistics
• Additional Shipping Services

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Matson Navigation CompanycoreOthersMatson is a primary ocean carrier partner providing vessel capacity for DGX's Pacific shipping routes including Hawaii, Guam, CNMI, Micronesia, and Okinawa. DGX relies on Matson vessels (such as Lurline, Matsonia, Manukai, Maunalei) for scheduled ocean freight services to these destinations.
• Barr Freight SystemminorImplementation/ SI/ Consulting PartnerCFS partner location in Chicago handling ocean export freight consolidation for DGX customers in the Chicago area.
• Harbor Freight Transport CorpminorImplementation/ SI/ Consulting PartnerCFS partner location in New York/Port Newark handling freight consolidation for DGX customers in the Northeast.
• Titan Freight ServicesminorImplementation/ SI/ Consulting PartnerCFS partner location in Portland handling freight consolidation for DGX customers in the Pacific Northwest.
• Hitco Moving & StorageminorImplementation/ SI/ Consulting PartnerCFS partner location in Hilo, Hawaii handling freight distribution for DGX customers in the Hilo area.
• Kauai Freight ServiceminorImplementation/ SI/ Consulting PartnerCFS partner location in Lihue, Hawaii handling freight distribution for DGX customers on Kauai island.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Flexport: Tech-enabled international freight forwarder offering ocean and air services to SMB and mid-market shippers globally. Comparable in multi-modal service model and digital portal-based customer experience, though operating at significantly larger scale and broader geographic footprint.
• A.N. Deringer: US-based international freight forwarder and customs broker with similar mid-market orientation, multi-modal ocean/air capability, and comparable employee scale. Directly comparable in customer profile (mid-market shippers needing customs brokerage + forwarding).

Broad incumbents

• Expeditors International: Large publicly-traded global freight forwarder with comprehensive ocean and air services across 60+ countries. Comparable service portfolio but vastly larger scale, asset-light model, and broader geographic reach; serves as a key incumbent benchmark.
• Kuehne+Nagel: One of the world's largest freight forwarders with strong ocean, air, and contract logistics offerings including project cargo. Overlaps with DGX in multi-modal forwarding and project cargo handling, though K+N operates at global incumbent scale.
• DHL Global Forwarding: Deutsche Post DHL's freight forwarding division covering ocean, air, and project cargo globally. Overlaps with DGX across all primary service lines including DGX's specialty in hazmat and oversized cargo, but at substantially larger scale.
• DSV: Global freight forwarder (post-Schenker acquisition) with extensive ocean, air, and road forwarding capabilities. Comparable multi-modal portfolio and asset-light model; competes in Pacific lanes and project cargo at much larger scale.
• C.H. Robinson: Large North American logistics provider with ocean, air, and truck brokerage services. Comparable as a multi-modal forwarder/broker serving enterprise and mid-market shippers, though C.H. Robinson's core strength is North American truckload and lessocean-heavy.
• Yusen Logistics: Asia-headquartered global logistics provider with strong Pacific and transpacific ocean/air forwarding capabilities. Comparable in Pacific lane focus and multi-modal service portfolio, though substantially larger and more diversified across contract logistics.

Regional players

• Lynden Incorporated: Alaska and Pacific Northwest-focused multimodal logistics company offering ocean freight, air cargo, trucking, and project logistics. Comparable in Pacific-region specialization, multi-modal integration, and project cargo capability, though geographically weighted toward Alaska rather than Hawaii/Guam.
• Schmidt Logistics: Mid-sized US freight forwarder with ocean, air, and trucking services geared toward Pacific and transpacific routes. Comparable in mid-market shipper focus and multi-modal forwarding, though operating without DGX's owned CFS network density.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TweetDGX

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DGX