Dexda
Dexda is associated with an enterprise AIOps platform branded Edwin AI that uses autonomous AI agents to investigate IT incidents, correlate alerts, identify root causes, and automate remediation across hybrid infrastructure, sold via SaaS subscription to IT-operations teams across multiple verticals.
- Company typePrivate
- Founded2017
- HeadquartersLondon, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Dexda does
Dexda operates in the enterprise IT-operations software market, where the substantive product surface described in the source data centers on an agentic AIOps platform branded as Edwin AI. The platform combines three integrated modules — Event Intelligence for alert-noise reduction, AI Agents for automated investigation and triage, and AI Automation for self-healing remediation with governance and audit logging — and is positioned for IT teams managing hybrid infrastructure spanning on-premises, cloud, and multi-cloud environments. Underlying capabilities include alert correlation that compresses thousands of alerts into prioritized incidents, root-cause analysis across logs, metrics, recent deployments, and past-incident data, conversational incident investigation in natural language, and auto-generated remediation executed across existing tools. The platform advertises 3,000+ pre-built integrations across observability, APM, security, and CMDB categories, with 100% bi-directional sync to ServiceNow as a stated anchor integration.
The business model is a recurring SaaS subscription on quote-based, non-publicly disclosed pricing, sold primarily through an enterprise field-sales motion with demos and product tours as the primary CTAs and a self-serve trial option for smaller evaluations. Distribution combines direct global enterprise sales with a channel partner ecosystem of 3,000+ integration and technology partners. Customer segments target IT-operations personas (ITOps, AIOps, CloudOps, DevOps) and specific verticals (Healthcare, Public Sector, Manufacturing, Retail & Restaurants, Hospitality, Technology, Education, MSP, Financial Services). Named enterprise references include Syngenta, Capital Group, Nine Entertainment, Nexon, UCI Health, Markel, Topgolf, Franke Group, WWT, ANS Group, and Devo. Marketing reaches these buyers through a multi-channel program including a blog, resource library, agentic-AIOps guide, LM Community, Elevate conference, webinars, and analyst-validated third-party research (Forrester TEI, 313% ROI).
Dexda firmographics
Firmographics- Name
- Dexda
- Legal name
- LogicMonitor Inc.
- Website
- https://dexda.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Dexda is associated with an enterprise AIOps platform branded Edwin AI that uses autonomous AI agents to investigate IT incidents, correlate alerts, identify root causes, and automate remediation across hybrid infrastructure, sold via SaaS subscription to IT-operations teams across multiple verticals.
- Ownership category
- akta.pro rank
Dexda industry classification
Industry- Product category
- AIOps / IT Operations Management
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
- akta.pro secondary industry
- Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)
Keywords
Where Dexda is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
Dexda business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Edwin AI Platform Subscription: SaaS-based observability and AIOps platform delivered as subscription, providing AI-powered incident resolution and autonomous IT capabilities.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Dexda product offering
Product offeringCore offering
Dexda's core offering is an agentic AIOps platform (Edwin AI) that provides IT teams with a unified interface to investigate incidents in natural language, correlate alerts across the stack, identify root causes using logs, metrics, deployments and past-incident context, and execute remediation automatically with full governance and audit logging. The platform connects to 3,000+ observability, APM, security, and CMDB tools and syncs bi-directionally with ITSM systems such as ServiceNow to enable autonomous IT operations and reduced MTTR.
Product overview
Edwin AI is an agentic AIOps platform that provides a unified interface for IT teams to investigate incidents, understand impact, find or generate fixes, and execute remediation across existing tools without switching systems. The platform consists of the core Edwin AI product plus three integrated modules: Event Intelligence (for alert noise reduction), AI Agents (for automated investigation and triage), and AI Automation (for self-healing remediation). Edwin AI connects with over 3,000 third-party tools spanning observability, APM, security, and CMDB platforms to provide correlated insights and automated resolution workflows.
Differentiator
Problem solved
Functional benefit
Brands
- Edwin AI: AI agent for ITOps that investigates incidents in conversation, identifies root causes, correlates alerts, and automates remediation and escalation across hybrid IT environments.
- Edwin AI Event Intelligence
- Edwin AI Agents
- Edwin AI Automation
Products and services
- Edwin AI
Quantifiable outcome
- 313% ROI over 6 months or less payback period
- +5 more outcomes
Companies that use Dexda
Customer profileNamed customers11 records
Segments8 records
Ideal customer profiles4 records
Dexda technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature5 records
Dexda partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ServiceNowcoreEdwin AI provides 100% bi-directional sync with ServiceNow ITSM platform, enabling seamless integration for incident management and automated routing. ServiceNow is listed as a key integration partner for enterprise ITSM workflows.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Dexda competitors and assessment
Company assessmentBroad incumbents
- LogicMonitor: LogicMonitor is the broader observability and AIOps platform behind Edwin AI, offering hybrid infrastructure monitoring, alert correlation, ITSM integration and autonomous remediation — directly overlapping with Dexda's described AIOps feature set and target buyer (IT operations teams).
- Splunk: Splunk (now part of Cisco) provides log analytics, monitoring and IT service intelligence with AI/ML-driven alerting and incident response used by large enterprise IT operations teams — directly overlapping with Dexda's alert correlation and root cause analysis positioning.
- Datadog: Datadog is a cloud-native observability and monitoring platform with extensive APM, infrastructure and log capabilities and an expanding AIOps/watchdog feature set, competing for the same IT operations and DevOps buyer persona as Dexda.
- ServiceNow:
- Dynatrace: Dynatrace offers an AI-driven (Davis AI) observability and application performance platform with automated root-cause analysis for enterprise IT and cloud environments — a direct AIOps competitor to Dexda's value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Dexda social profiles
Digital presenceDexda financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dexda leadership team
Management profileNumber of profiles
Dexda funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dexda M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dexda
What does Dexda do?
Dexda's core offering is an agentic AIOps platform (Edwin AI) that provides IT teams with a unified interface to investigate incidents in natural language, correlate alerts across the stack, identify root causes using logs, metrics, deployments and past-incident context, and execute remediation automatically with full governance and audit logging. The platform connects to 3,000+ observability, APM, security, and CMDB tools and syncs bi-directionally with ITSM systems such as ServiceNow to enable autonomous IT operations and reduced MTTR.
Is Dexda a public or private company?
Dexda is a private company. It is classified as unknown and is currently operating.
When was Dexda founded?
Dexda was founded in 2017. It employs 1 to 10 people.
Where is Dexda based?
Dexda is headquartered in London, United Kingdom, in the Europe region.
How does Dexda make money?
One revenue line is on record: edwin AI Platform Subscription.
Who are Dexda's main competitors?
Broad incumbents on record are LogicMonitor, Splunk, Datadog, ServiceNow and Dynatrace.
Does Dexda have an API?
No public API is recorded for Dexda.
What industry is Dexda in?
Dexda's product category is AIOps / IT Operations Management. Its primary akta.pro industry code is BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC), with a secondary code of HDAEALAL, Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms. Its NAICS code is 5182 and its SIC code is 7372.