Harris CareTracker

What Harris CareTracker does

HARRIS CareTracker is a cloud-based healthcare software company that provides an integrated electronic health record (EHR), practice management, and revenue cycle management (RCM) platform for medical practices and billing companies across more than 14 specialties including Orthopedic, Podiatry, Pain Management, OB-GYN, Mental Health, Neurology, and ENT. The platform unifies clinical documentation, scheduling, medical billing, claims processing, eligibility verification, ERA automation, patient engagement, and population health tools within a single database and login environment, supported by 600+ third-party integrations, an ONC Certified and HIPAA-compliant architecture, and MIPS reporting capability for value-based care compliance.

The platform's core technology includes a multi-tenant SaaS architecture with proprietary components such as an intelligent billing rules engine that applies payer and policy logic before and after claim submission, multi-stage 270/271 eligibility verification with exception-based workflows, an A/R control center with collections worklists, and AMPLIFY—an AI-powered ambient listening assistant launched in 2024 that converts provider-patient conversations into structured clinical notes. The product surface spans EHR, Practice Management, RCM, Medical Billing, Patient Portal/Engagement, Population Health, Chronic Care Management, Insurance Eligibility Verification, ERA Automation, Accounts Receivable Management, MIPS Reporting, E-Prescribing, EPCS, Interfaces/Integrations, and Professional Services.

Commercially, Harris CareTracker operates as a subsidiary within HARRIS Healthcare, a diversified conglomerate of 24 healthcare software companies, 2,123+ technology professionals, and 7,000+ customer sites. The company monetizes through annual SaaS subscriptions for the core platform with quote-based pricing tailored by practice size, specialty, and module selection, supplemented by fee-for-service professional offerings such as MIPS reporting, customized reporting, personalized staff training, EMR/PM workflow optimization, analytics with Tableau, EMR template building, letter generation, and dashboard maintenance. Its go-to-market is sales-assisted via phone ((855) 528-4357) and web demos, augmented by a formal Channel Partner program for resellers and billing-company partners and HBMA (Healthcare Billing & Management Association) membership, targeting SMB and mid-market medical practices and RCM organizations primarily in the United States.

Name

Harris CareTracker

Legal name

HARRIS CareTracker

Website

https://harriscaretracker.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

HARRIS CareTracker is a cloud-based healthcare software company providing an integrated EHR, practice management, and revenue cycle management platform with 600+ integrations for medical practices and billing companies across 14+ specialties.

Ownership category

akta.pro rank

Product category

Electronic Health Records / Practice Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Patient Intake, Registration & Digital Forms (HLACADAD)

akta.pro secondary industries

Medical Coding, Billing & Clinical Documentation Support (BPAAAFAD), Patient Intake, Digital Registration & eForms (HLACAEAF), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

Keywords

• Electronic health records
• Practice management software
• Revenue cycle management
• Medical billing software
• Healthcare SaaS platform

Headquarters

HQ city

West Warwick

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EHR/EMR Software Subscription: Cloud-based EHR and practice management software licensed on a subscription basis to medical practices. Includes access to core clinical documentation, practice management, billing, and revenue cycle management tools. Subscription covers software access, hosting, support, and updates.
2. Professional and Managed Services: Additional fee-for-service offerings including practice management consulting, MIPS reporting services, customized reporting (one-time or recurring), personalized staff training, EMR/PM workflow optimization, analytics with Tableau, EMR template building and maintenance, letter generation, and dashboard maintenance. Charged separately from the core software subscription.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

HARRIS CareTracker provides a cloud-based, all-in-one healthcare software platform that unifies Electronic Health Records (EHR), Practice Management (PM), Revenue Cycle Management (RCM), and Medical Billing into a single database and single login for medical practices and medical billing companies. The platform supports specialty-specific workflows across 14+ medical specialties and is augmented by the AMPLIFY ambient listening AI scribe, automated eligibility verification, ERA processing, A/R management, MIPS reporting, and a 600+ integration ecosystem. Supplementary fee-based professional and managed services include consulting, training, template building, and analytics.

Product overview

HARRIS CareTracker is a cloud-based, all-in-one healthcare software platform that provides integrated EHR, practice management, and revenue cycle management solutions. The platform combines clinical documentation (Electronic Health Records), administrative workflows (Practice Management), and financial operations (Revenue Cycle Management, Medical Billing) into a unified system, augmented by specialized AI capabilities (AMPLIFY Ambient Listening), patient engagement tools, and professional services. The core platform supports specialty-specific workflows across 14+ medical specialties including Orthopedic, Podiatry, Pain Management, Neurology, OB-GYN, and Mental Health, with 600+ third-party integrations for labs, pharmacies, and state immunization registries.

Differentiator

Problem solved

Functional benefit

Brands

• AMPLIFY: AI-powered ambient listening assistant that listens to provider-patient conversations and converts them into structured clinical notes.

Products and services

• AMPLIFY Ambient Listening AI-powered ambient listening technology that listens to provider-patient conversations during clinical encounters and converts them into structured clinical documentation, reducing documentation time and improving accuracy for medical practices.
• Electronic Health Records (EHR) Cloud-based EHR software for patient data management, streamlined workflows, and improved care delivery with access to patient history, demographics, and clinical records for medical practices.
• Practice Management All-in-one practice management solution providing staff with integrated EMR/EHR tools and advanced analytics to manage scheduling, billing, and reporting efficiently.
• Revenue Cycle Management Unified platform connecting EHR, EMR, medical billing, and revenue cycle management into one operational backbone designed to help medical practices strengthen financial performance.
• Medical Billing for Providers Medical billing solution for healthcare providers that automates billing workflows and manages client portfolios efficiently.
• Patient Portal Patient-facing portal providing secure online access to health records and care communication tools to strengthen patient engagement and outcomes.
• Population Health Population health tools that identify risks and improve outcomes across patient populations through data-driven insights.
• Chronic Care Management Care coordination solution for chronic disease management that provides continuous support and improves outcomes for chronically ill patients.
• Insurance Eligibility Verification Software that reduces claim denials through real-time, multi-stage batch eligibility verification of patient insurance before service using 270/271 electronic transactions.
• ERA Automation Automated electronic remittance advice processing that receives remittance files, matches payments to claims, and routes exceptions into worklists for efficient payment posting.
• Accounts Receivable Management A/R management software that sorts collections into worklists, tracks full claim history, and surfaces accounts holding the most revenue for prioritized collections efforts.
• MIPS Reporting Reporting solution for navigating Merit-Based Incentive Payment System (MIPS) requirements to stay compliant and maximize quality-based incentives.
• E-Prescribing Electronic prescribing software enabling providers to send prescriptions digitally in seconds, eliminating paper-based prescription workflows.
• Electronic Prescribing for Controlled Substances (EPCS) Secure e-prescribing solution for DEA-controlled substances with built-in security features for controlled medication workflows.
• Interfaces and Integrations Integration solutions providing connectivity with 600+ healthcare systems including EMR platforms, labs, pharmacies, and state immunization registries.
• Professional Services Managed and consulting services including practice management consulting, MIPS reporting, schedule template building, reporting, personalized training, EMR/PM workflow optimization, Tableau analytics, EMR templates, and letter maintenance.

Quantifiable outcome

• 86–90% of claim denials are preventable with proper front-end processes
• +5 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature10 records

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• athenahealth: athenahealth is one of the largest cloud-based ambulatory EHR, practice management, and revenue cycle management vendors, serving medical practices and billing companies with a comparable SaaS + RCM model. It is the closest large-scale direct competitor to CareTracker across both customer segments.
• eClinicalWorks: eClinicalWorks provides cloud-based EHR, practice management, and population health solutions to ambulatory practices of all sizes and specialties. It directly competes with CareTracker in specialty-specific workflows and integrated RCM for SMB practices.
• NextGen Healthcare: NextGen Healthcare offers specialty-focused ambulatory EHR and practice management solutions, including deep RCM and population health capabilities. It is a direct competitor in the specialty medical practice segment CareTracker targets.
• AdvancedMD: AdvancedMD delivers cloud-based EHR, practice management, and RCM for small and mid-sized medical practices, with strong billing-company workflow support. It competes head-to-head with CareTracker in the SMB ambulatory and billing-company segments.
• Greenway Health: Greenway Health provides ambulatory EHR, practice management, and revenue cycle management software for specialty and primary care practices. It is a direct competitor with comparable specialty-targeted workflows and integrated billing.
• Tebra: Tebra (formed from the merger of Kareo and PatientPop) offers cloud-based EHR, practice management, billing, and patient engagement for independent medical practices. It directly competes with CareTracker in cloud-delivered PM/RCM for small practices.
• DrChrono (EverHealth): DrChrono, now part of EverHealth, provides cloud-based EHR, practice management, medical billing, and patient engagement tools to small and specialty practices. It competes with CareTracker on modern cloud UX and integrated RCM for ambulatory practices.
• Waystar: Waystar provides cloud-based revenue cycle management, claims processing, eligibility, and patient payment technology used by hospitals, health systems, and billing companies. It directly competes with CareTracker's RCM and eligibility automation capabilities.

Emerging players

• Suki AI: Suki AI is a venture-backed ambient AI scribe and voice assistant for clinicians that integrates with leading EHRs. It directly competes with CareTracker's AMPLIFY ambient listening product on AI-powered clinical documentation.

Broad incumbents

• Epic Systems: Epic Systems is the dominant EHR vendor for large hospital systems and is expanding into ambulatory and specialty practices via its Community Connect and specialty modules. It is a broad incumbent that competes with CareTracker for larger specialty groups and IDN-affiliated practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@HARRISCareTracker
• Facebookfacebook.com/harriscaretracker
• LinkedInlinkedin.com/company/harris-caretracker
• Instagraminstagram.com/harris_caretracker

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harris CareTracker