Software Solved
Software Solved (trading as Ingentive) is a UK-based elite Microsoft Solutions Partner delivering Dynamics 365, Power Platform, Azure, and Copilot AI solutions. Founded in 1998, the firm provides consulting, managed services, and proprietary AI tooling to enterprise and mid-market clients across multiple verticals.
- Company typePrivate
- Founded1998
- HeadquartersExeter, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Software Solved does
Software Solved (trading as Ingentive, legal entity Ingentive Ltd.) is a UK-based elite Microsoft Solutions Partner founded in 1998, operating from London (Birchin Court, EC3V 9DU) with origins in Exeter and a headcount of 11–50. The firm sits in the top 1% of Microsoft's global partner ecosystem as an Inner Circle member for AI Business Solutions, holds seven cumulative global Microsoft awards including Partner of the Year 2024, and is ISO 27001 certified, Cyber Essentials accredited, and G-Cloud listed.
The company's core offering is an integrated Microsoft cloud portfolio organised around AI-first transformation: Dynamics 365 ERP and CRM for enterprise operations, Microsoft Power Platform (Power Apps, Power Automate, Power BI) for low-code application development, Azure for cloud infrastructure, Microsoft 365 productivity, and Copilot, AI & Agents for generative AI deployment. Proprietary IP includes AI Studio (a platform for building and deploying custom AI agents) and Copilot Cowork (a collaborative AI assistant for Microsoft 365 workflows), supported by a Pro Code capability that bridges low-code and full-code development. Underlying AI capability spans autonomous agents, knowledge retrieval, generative AI, and process automation, with production-deployed agents referenced in customer engagements.
Software Solved monetises through four primary streams: consulting and advisory engagements, ongoing managed services, Microsoft licensing advisory and procurement, and project assurance / quality delivery — generally structured as project-based pricing with managed services on annual subscriptions. The go-to-market is direct enterprise and mid-market field sales with a consultative approach, complemented by the Microsoft partner co-sell motion. The customer base spans hundreds of organisations across financial services (MUFG, RSA Insurance, GAM Investments, Visa), healthcare and NHS (NHS, Norfolk & Norwich University Hospitals, Cumbria Health), public sector (Ministry of Defence, Renfrewshire Council, LSE, QMUL), charities (National Trust, Marie Curie, Church of Scotland), housing associations (Newport City Homes, Notting Hill Genesis), and major consumer brands (British Airways, Sainsbury's, Sony Music, BrewDog), with multi-year managed service engagements indicating sticky enterprise relationships.
Software Solved firmographics
Firmographics- Name
- Software Solved
- Legal name
- Ingentive Ltd.
- Website
- https://softwaresolved.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Software Solved (trading as Ingentive) is a UK-based elite Microsoft Solutions Partner delivering Dynamics 365, Power Platform, Azure, and Copilot AI solutions. Founded in 1998, the firm provides consulting, managed services, and proprietary AI tooling to enterprise and mid-market clients across multiple verticals.
- Ownership category
- akta.pro rank
Software Solved industry classification
Industry- Product category
- Enterprise IT Consulting
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK)
Keywords
Where Software Solved is headquartered
LocationHeadquarters
- HQ city
- Exeter
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Software Solved business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Consulting & Advisory Services: Strategic consulting and advisory engagements for Microsoft technology implementation, digital transformation projects, and business process optimization
- Managed Services: Ongoing managed services providing continuous technology support, maintenance, and optimization of Microsoft solutions
- Licensing Services: Microsoft licensing advisory and procurement services helping clients optimize their software licensing arrangements
- Project Assurance: Quality assurance and project delivery services for Microsoft implementation projects
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise solutions with quote-based pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
Software Solved product offering
Product offeringCore offering
Software Solved (trading as Ingentive) is an elite Microsoft Solutions Partner that implements and develops Microsoft-based enterprise solutions. The company delivers consulting, implementation, managed services, and licensing support for Dynamics 365 ERP/CRM, Power Platform, Azure, Microsoft 365, and Microsoft Copilot AI. It also offers its own proprietary AI offerings — AI Studio and Copilot Cowork — to enable AI-first transformation and process automation.
Product overview
Ingentive is an elite Microsoft Solutions Partner offering an integrated portfolio of Microsoft cloud solutions organized around AI-first transformation. The core offering combines Dynamics 365 ERP and CRM for enterprise operations, Power Platform for low-code development, and Copilot/AI & Agents for generative AI capabilities. Supporting services include Azure cloud infrastructure, Microsoft 365 productivity tools, and Pro Code for custom development, all underpinned by consulting, managed services, and a Centre of Excellence. The company emphasizes bridging low-code and pro-code approaches to deliver AI-powered solutions.
Differentiator
Problem solved
Functional benefit
Brands
- Copilot Cowork: Copilot coworking offering by Ingentive
- AI Studio
Products and services
- Dynamics 365 ERP Enterprise Resource Planning solution for financial management, supply chain, and operations across manufacturing, logistics, and distribution industries.
- Dynamics 365 CRM Customer Relationship Management solution for managing sales, customer service, and marketing workflows with AI-powered insights.
- Power Platform Low-code platform comprising Power Apps, Power Automate, and Power BI for building applications, automating workflows, and analytics.
- Copilot, AI & Agents AI-powered solutions including Microsoft Copilot, AI Studio for custom agent development, and Copilot Cowork for collaborative AI assistance.
- AI Studio Proprietary platform for building and deploying custom AI agents tailored to specific business requirements.
- Copilot Cowork Proprietary collaborative AI assistant solution enabling team-based AI assistance within the Microsoft ecosystem.
- Data & Analytics Data analytics solutions including Microsoft Fabric, Power BI, and event-based training such as 'Fabric Analyst in a Day'.
- Microsoft 365 Productivity suite including Teams, SharePoint, and integrated Copilot capabilities for collaboration and communication.
- Azure Cloud infrastructure platform for application modernization, hosting, and enterprise-scale deployments.
- Pro Code Custom development services bridging low-code Power Platform solutions with full-code application modernization.
- Consulting & Advisory Strategic consulting services combining business insight with technical expertise for digital transformation.
- Managed Services Ongoing IT management and support services ensuring technology remains current, secure, and optimized.
- Licensing Services Microsoft licensing advisory and procurement services helping clients optimize their software licensing arrangements.
- Centre of Excellence Expertise hub providing best practices, knowledge transfer, and capability development for Microsoft solutions through ongoing managed support.
- Project Assurance Quality assurance and project delivery services for Microsoft implementation projects.
Quantifiable outcome
- Reduced manual tasks and increased productivity through automation and AI
- +3 more outcomes
Companies that use Software Solved
Customer profileNamed customers26 records
Segments10 records
Ideal customer profiles4 records
Software Solved technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature3 records
Software Solved partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftflagshipElite Microsoft Solutions Partner and Inner Circle member (top 1% globally). Specializes in Dynamics 365 ERP and CRM, Power Platform, Microsoft Copilot AI, Azure, Data & Analytics, and Microsoft 365 solutions. Winner of 7 global Microsoft awards including Partner of the Year 2024. Deep integration across entire Microsoft technology stack with strategic co-development and go-to-market relationship.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Software Solved competitors and assessment
Company assessmentBroad incumbents
- Avanade: Joint Accenture–Microsoft venture and the largest pure-play Microsoft SI globally. Most directly comparable on the Dynamics 365, Power Platform and Copilot enterprise services stack, but operating at vastly larger scale across more geographies and verticals.
- Capgemini Microsoft Practice: Global SI with significant Microsoft Dynamics, Azure and Copilot delivery capabilities. Competes for the same enterprise digital transformation RFPs, particularly in financial services and public sector, but as part of a broader multi-cloud portfolio.
- KPMG Microsoft Services: Big Four firm operating a dedicated Microsoft Dynamics, Azure and Copilot transformation practice. Competes in enterprise and public-sector deals, especially in regulated UK industries like financial services and healthcare/NHS where Software Solved is also active.
- PwC UK Microsoft Practice: Big Four consulting arm delivering Microsoft Dynamics, Power Platform and AI transformation to large UK and global enterprises. Overlaps directly on enterprise customer base and digital transformation mandates.
- DXC Technology: Large global IT services provider with established Microsoft Dynamics, Azure and workplace modernisation practices. Competes at the enterprise tier of the same digital transformation RFP pool, particularly in regulated industries.
Direct peers
- Hitachi Solutions: Long-standing Microsoft Dynamics and Power Platform implementation partner with deep enterprise focus and multiple Microsoft awards. Closely comparable on solution portfolio (ERP/CRM/AI), customer profile (mid-market to enterprise), and partner tier credentials.
- HSO: Microsoft Dynamics 365 and Azure-focused global SI with strong UK presence and Inner Circle-equivalent credentials. Directly competes for Dynamics ERP/CRM and Power Platform engagements across the same enterprise and mid-market segments.
- Slalom: US-headquartered Microsoft-focused consultancy with growing UK footprint delivering Dynamics 365, Power Platform and AI strategy work. Comparable mid-market to enterprise customer profile and similar strategic consultancy plus technical delivery hybrid model.
Regional players
- ANS Group: UK-based Microsoft Azure and Dynamics cloud services provider with strong public-sector presence. Comparable UK regional scale and Microsoft partner credentials, but with greater cloud infrastructure focus rather than Software Solved's app/Copilot specialisation.
Emerging players
- Clavrit Digital Solutions: Boutique UK Microsoft Dynamics 365 and Power Platform partner delivering implementation, integration and managed services. Highly comparable in size, UK focus and Microsoft-only positioning; competes for the same mid-market Dynamics deals.
Market position
Weaknesses3 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Software Solved social profiles
Digital presenceSoftware Solved compliance and trust
Trust signalCompliance3 records
Software Solved financial estimates
Financial estimateRevenue estimate
Valuation estimate
Software Solved leadership team
Management profileNumber of profiles
Profiles4 records
Software Solved funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Software Solved M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Software Solved
What does Software Solved do?
Software Solved (trading as Ingentive) is an elite Microsoft Solutions Partner that implements and develops Microsoft-based enterprise solutions. The company delivers consulting, implementation, managed services, and licensing support for Dynamics 365 ERP/CRM, Power Platform, Azure, Microsoft 365, and Microsoft Copilot AI. It also offers its own proprietary AI offerings — AI Studio and Copilot Cowork — to enable AI-first transformation and process automation.
Is Software Solved a public or private company?
Software Solved is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Software Solved founded?
Software Solved was founded in 1998. It employs 11 to 50 people.
Where is Software Solved based?
Software Solved is headquartered in Exeter, United Kingdom, in the Europe region.
How does Software Solved make money?
Four revenue lines are on record. Consulting & Advisory Services are the primary driver. The others are managed Services, licensing Services and project Assurance.
Who are Software Solved's main competitors?
Broad incumbents on record are Avanade, Capgemini Microsoft Practice, KPMG Microsoft Services, PwC UK Microsoft Practice and DXC Technology. Direct peers are Hitachi Solutions, HSO and Slalom. ANS Group is listed as a regional player. Clavrit Digital Solutions is listed as an emerging player.
Does Software Solved have an API?
No public API is recorded for Software Solved.
What industry is Software Solved in?
Software Solved's product category is Enterprise IT Consulting. Its primary akta.pro industry code is BPAEAGAH, Enterprise Integration, iPaaS & Middleware Services (API/EDI), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 541511 and its SIC code is 7370.