Water Out
Water Out is a family-owned damage restoration company in Fort Wayne, IN, providing 24/7 emergency water, fire, sewage, and mold remediation plus reconstruction services to residential and commercial clients across Northeast Indiana, Southwest Michigan, and Western Ohio.
- Company typePrivate
- Founded2002
- HeadquartersFort Wayne, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Water Out does
Water Out is a family-owned and operated damage restoration company founded in 2002 and headquartered in Fort Wayne, Indiana. The company provides emergency and planned restoration services across Northeast Indiana, Southwest Michigan, and Western Ohio, serving both residential homeowners and commercial/institutional clients including hospitals, schools, government buildings, and multi-family housing. Its service portfolio spans water damage restoration, fire and smoke damage restoration, sewage cleanup, mold remediation, commercial restoration, and reconstruction/remodeling. Water Out is BBB Accredited with an A+ Rating, holds IICRC certification, and is a member of the Restoration Industry Association.
The company operates on a project-based professional services revenue model, with quote-based pricing determined per engagement following inspection and assessment. Customer acquisition is sales-led, driven by 24/7/365 emergency phone lines, online estimate requests, insurance carrier preferred-vendor relationships, and local SEO across nine Indiana service-area pages. Revenue is generated either through direct customer billing or through insurance claims, with the company handling paperwork and in some cases directly billing carriers. Financing options (installment plans and third-party loans via Hearth and QuickFee) are offered for invoices exceeding $2,000. Customer segments are split roughly equally between residential property owners and commercial properties.
Water Out's underlying technology is industrial and process-oriented rather than software-based. Core methodology is the "Science of Drying" using psychrometry, supported by thermal imaging cameras, moisture inspection meters, industrial dehumidifiers, air movers, and specialized vacuum equipment. The restoration process follows a structured sequence of inspection and assessment, water removal/extraction, structural drying and dehumidification, monitoring via daily moisture mapping, cleaning and sanitization, and full restoration or reconstruction. Notable technical differentiators include daily-updated moisture mapping documentation and the use of the STARC Wall Containment System for commercial projects requiring isolation and cross-contamination prevention. The company has no API, mobile app, or disclosed AI capabilities; software integrations are limited to payment processing (QuickFee), customer financing (Hearth), and review management (ReviewBuzz).
Water Out firmographics
Firmographics- Name
- Water Out
- Legal name
- Water Out
- Website
- https://wateroutfortwayne.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Water Out is a family-owned damage restoration company in Fort Wayne, IN, providing 24/7 emergency water, fire, sewage, and mold remediation plus reconstruction services to residential and commercial clients across Northeast Indiana, Southwest Michigan, and Western Ohio.
- Ownership category
- akta.pro rank
Where Water Out is headquartered
LocationHeadquarters
- HQ city
- Fort Wayne
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Water Out business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Emergency Disaster Restoration Services: Water Out generates revenue through one-time professional service engagements for water damage restoration, fire damage restoration, sewage cleanup, mold remediation, commercial restoration, and reconstruction/remodeling services. Revenue is project-based, derived from emergency response and planned restoration work billed to property owners and/or insurance carriers.
- Insurance Billing and Claims Management: Water Out handles insurance paperwork and, in some cases, directly bills insurance carriers for covered restoration work. They also offer payment plans and loan options through third-party partners (Hearth) for customers needing financing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Emergency Restoration Services - Quote-based pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Water Out product offering
Product offeringCore offering
Water Out provides emergency and planned property damage restoration services to residential and commercial customers across Northeast Indiana, Southwest Michigan, and Western Ohio. Core offerings include water damage restoration, fire damage restoration, sewage cleanup, mold remediation, commercial restoration, and reconstruction/remodeling, delivered through a six-stage process of inspection, water removal/extraction, structural drying/dehumidification, monitoring, cleaning/sanitization, and rebuilding. The company operates 24/7/365 with a 60-minute response commitment, employs IICRC-certified technicians, and assists with insurance claims and direct carrier billing.
Product overview
Water Out is a disaster and property restoration company offering a unified suite of damage restoration services. The core offerings include Water Damage Restoration, Sewage Cleanup, Fire Damage Restoration, Mold Remediation, and Commercial Restoration. These services are delivered through a structured process of inspection, water removal/extraction, structural drying/dehumidification, monitoring, cleaning/sanitization, and restoration. Reconstruction services are offered as an add-on module to rebuild and remodel properties after damage has been addressed. The company serves both residential and commercial customers across Northeast Indiana, Southwest Michigan, and Western Ohio.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Damage Restoration Professional water extraction, structural drying, and moisture removal services for residential and commercial properties affected by flooding, pipe bursts, plumbing failures, and water intrusion events. Service is available 24/7/365 with a 60-minute response commitment.
- Sewage Cleanup Hazardous waste removal and remediation services for sewage backups, including pathogen containment, disinfection, and safe disposal of contaminated water from residential and commercial properties.
- Fire Damage Restoration Comprehensive fire damage recovery services including smoke and soot removal, odor elimination, structural repair, and content restoration for residential and commercial properties affected by fire.
- Mold Remediation Professional mold removal and remediation services including inspection, containment, spore elimination, air filtration, and third-party clearance testing to confirm complete remediation for residential and commercial properties.
- Commercial Restoration Large-scale damage restoration services for commercial and institutional facilities including healthcare, educational, municipal, industrial, hospitality, and multi-family housing properties, with containment and minimal-disruption protocols for critical environments.
- Reconstruction and Remodeling Reconstruction and remodeling services including emergency repairs, structural rebuilding, kitchen and bathroom remodeling, and full-scale renovation following damage restoration for residential and commercial properties.
Quantifiable outcome
- Properties returned to pre-loss condition
- +4 more outcomes
Companies that use Water Out
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles2 records
Water Out technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
Water Out partnerships and signals
Strategic signalScale indicators4 records
Recent moves3 records
Expansion highlights6 records
Water Out competitors and assessment
Company assessmentBroad incumbents
- BELFOR Property Restoration: Global leader in disaster recovery and property restoration; competes with Water Out in large commercial loss work (hotels, hospitals, industrial) and on insurance-carrier preferred-vendor panels, but operates at significantly larger scale and broader geographic scope.
- ServiceMaster Restore: National restoration brand under the ServiceMaster umbrella providing water, fire, smoke, and mold restoration services; directly comparable core services but anchored by a much larger parent company and broader service portfolio.
- BMS CAT: Large national commercial restoration and disaster recovery contractor specializing in fire, water, and mold damage for commercial and industrial customers; competes with Water Out on larger commercial losses in the broader Midwest region.
- SERVPRO: Largest national franchise network in fire and water damage restoration; directly comparable service line (water extraction, structural drying, mold remediation) but operates as a franchise system with national insurance carrier master agreements, far broader than Water Out's regional footprint.
Direct peers
- Rainbow International: Neighborly brand franchise providing water damage restoration, fire damage restoration, and mold remediation; comparable service menu and target customer mix (residential and commercial property owners), backed by a national franchise platform.
- Paul Davis Restoration: National franchise network offering water, fire, and mold damage restoration plus reconstruction services; closely comparable business model to Water Out, serving both residential and commercial customers with insurance-driven project work.
- Restoration 1: Franchise restoration company offering water damage restoration, fire damage restoration, mold remediation, and sewage cleanup; serves a similar residential and commercial customer base with comparable emergency response business model.
- PuroClean: Franchise-based restoration company offering water damage mitigation, fire and smoke restoration, mold remediation, and biohazard cleanup; directly comparable service menu and customer segments to Water Out, operating through a franchise network across the U.S.
Emerging players
- AdvantaClean: Franchise network focused on light commercial and residential water damage, mold, and indoor air quality services; overlaps with Water Out's residential water/mold offering but skews toward smaller-scale residential work.
- COIT Cleaning and Restoration: National cleaning and restoration franchise offering carpet cleaning, water damage restoration, and fire/smoke restoration; partial overlap with Water Out's restoration work, particularly on the residential side.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Water Out social profiles
Digital presenceWater Out compliance and trust
Trust signalCompliance3 records
Water Out financial estimates
Financial estimateRevenue estimate
Valuation estimate
Water Out leadership team
Management profileNumber of profiles
Water Out funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Water Out M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Water Out
What does Water Out do?
Water Out provides emergency and planned property damage restoration services to residential and commercial customers across Northeast Indiana, Southwest Michigan, and Western Ohio. Core offerings include water damage restoration, fire damage restoration, sewage cleanup, mold remediation, commercial restoration, and reconstruction/remodeling, delivered through a six-stage process of inspection, water removal/extraction, structural drying/dehumidification, monitoring, cleaning/sanitization, and rebuilding. The company operates 24/7/365 with a 60-minute response commitment, employs IICRC-certified technicians, and assists with insurance claims and direct carrier billing.
Is Water Out a public or private company?
Water Out is a private company. It is classified as family owned and is currently operating.
When was Water Out founded?
Water Out was founded in 2002. It employs 11 to 50 people.
Where is Water Out based?
Water Out is headquartered in Fort Wayne, United States, in the North America region.
How does Water Out make money?
Two revenue lines are on record. Emergency Disaster Restoration Services are the primary driver. The others are insurance Billing and Claims Management.
Who are Water Out's main competitors?
Broad incumbents on record are BELFOR Property Restoration, ServiceMaster Restore, BMS CAT and SERVPRO. Direct peers are Rainbow International, Paul Davis Restoration, Restoration 1 and PuroClean. Emerging players are AdvantaClean and COIT Cleaning and Restoration.
Does Water Out have an API?
No public API is recorded for Water Out.