VETport

What VETport does

VETport is a cloud-based veterinary practice management software (PIMS) platform that operates as the central operating system for veterinary clinics. Founded in 2002 and headquartered in Milford, Ohio, it is positioned by the company as the world's first cloud veterinary software, currently serving more than 5,000 veterinarians and managing records for 1.75 million+ clients and 2.7 million+ pets across 37 countries. The core platform is built on Amazon Web Services (AWS) infrastructure, delivered via browser from any device, and combines electronic medical records (SOAP-based EMR), scheduling, billing/point-of-sale, real-time inventory control, formulary management with weight-based dosage calculations, customizable workflows, business analytics, multi-location management, and a patient portal.

The product surface extends through an add-on marketplace covering telehealth consultations, wellness plans, boarding management, custom postcards, customer loyalty programs, and an in-house website builder. Technology differentiators include AWS-hosted delivery, end-to-end encryption, standard firewall security, and integration depth with industry-heavy partners such as IDEXX Laboratories (diagnostics) and Zoetis (animal health pharma), as well as multiple payment gateways. An AI-driven clinical documentation integration (PawfectNotes AI Scribe) was added in December 2025, marking the first explicit AI capability on the platform.

VETport generates revenue through a monthly SaaS subscription model with quote-based, per-practice pricing. The company itself references a $100-$200 per month benchmark for a single-veterinarian practice, with no large upfront capital costs; a 30-day free trial is standard. Distribution is direct, combining enterprise field sales and inside sales teams against a website-led funnel anchored by 'Schedule a Demo' and 'Free Trial' calls-to-action, supplemented by content marketing, SEO, social media, and industry event participation. The business remains privately held, bootstrapped, and operated as VETport LLC with 51-100 employees and no disclosed external funding rounds.

Name

VETport

Legal name

VETport LLC

Website

https://vetport.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

VETport is a cloud-based veterinary practice management software platform serving over 5,000 veterinarians across 37 countries since 2002. It offers EMR, scheduling, billing, inventory, and client communication tools for practices ranging from solo vets to multi-location enterprises.

Ownership category

akta.pro rank

Product category

Veterinary Practice Management Software

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Veterinary Practice Management Software (PIMS/EMR, Scheduling, Billing) (HLAMAGAA)

akta.pro secondary industries

Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB), Veterinary Inventory, Pharmacy & Medication Management (HLAMAMAF), Veterinary Billing, Payments & Insurance Claims Software (HLAMAMAD), Revenue Cycle, Payments & Financing (Payments, Subscriptions, BNPL, Claims Support) (HLAMAGAE), Enterprise & Multi-site Veterinary Operations (Corporate/Group Practice) (HLAMAMAI), Multi-site/Corporate Group Operations Platforms (Franchise/MSO Tools, Standardization) (HLAMAGAM), Clinical Decision Support & Workflow Automation (Protocols, Templates, AI Scribing) (HLAMAGAH), Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist) (HLAMAGAD), Veterinary Telemedicine & Virtual Care Platforms (HLAMAMAC)

Keywords

• Veterinary practice management
• Cloud veterinary software
• Veterinary EMR
• Veterinary SaaS platform
• Vet clinic software

Headquarters

HQ city

Milford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription: Monthly subscription-based revenue model with software-as-a-service delivery. Practices pay recurring monthly fees for access to the platform. The company emphasizes a low cost of ownership with monthly pay-as-you-go model. Additional services include marketplace subscriptions, postcards, SMS, and custom requirements services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

VETport sells a cloud-based veterinary practice management software platform delivered as a SaaS subscription to veterinary clinics and hospitals. It consolidates scheduling, SOAP-based electronic medical records, formulary and prescription management, real-time inventory control, integrated point-of-sale payments, lab integrations, client communication, and business analytics into a single browser-accessible system hosted on AWS. The platform is sold to practices ranging from solo veterinarians through multi-location enterprise operations, with supplementary offerings including a Telehealth App, VETport Websites marketplace builder, Postcard Service, Customer Loyalty Program, Wellness Plans, and structured Migration Assistance for practices switching from competing software.

Product overview

VETport is a cloud-based veterinary practice management software platform that serves as the central operating system for veterinary practices. The core product, VETport Practice Management Software, is a unified SaaS platform providing EMR/EHR, scheduling, billing/POS, inventory management, client communication, and business analytics. It is offered alongside a suite of integrated modules and add-ons including the Patient Portal, Telehealth App, Customer Loyalty Program, Wellness Plans, Boarding Management, Postcard Service, and VETport Websites marketplace tool. The platform supports multiple practice types (general, mixed animal, equine, mobile, specialty, enterprise, and universities) and is built around a proprietary SOAP-based EMR with formulary management, group plans, and workflow automation features. The platform is hosted on AWS and is accessible from any device with a browser.

Differentiator

Problem solved

Functional benefit

Products and services

• VETport Practice Management Software Cloud-based veterinary practice management SaaS platform that consolidates SOAP-based electronic medical records, scheduling, formulary management with species-specific dosing, real-time inventory control, integrated POS and payment gateway processing, online and in-house lab integration, client communication, and business analytics into a browser-accessible system built on AWS infrastructure. Sold as a monthly subscription to veterinary clinics of all sizes, from solo practitioners through multi-location enterprise hospital chains; target users are veterinarians, practice owners, practice managers, and clinic staff.
• Telehealth App Standalone telehealth mobile application that enables virtual veterinary consultations, remote follow-ups, and real-time pet health monitoring accessible via mobile devices. Provided as a separate add-on offering alongside the core VETport Practice Management Software for veterinary practices seeking virtual care capabilities.
• VETport Websites In-house website builder distributed through the VETport marketplace that enables veterinary clinics to create custom professional websites with multiple layout choices and content customization. Sold as a separate add-on marketplace service to veterinary practices that want an integrated web presence alongside their practice management subscription.
• Migration Assistance Service Comprehensive migration and transition service that assists veterinary practices switching from existing practice management software through data transfer, staff training, workflow planning, and minimal-disruption transition support. Provided as a structured professional service alongside the VETport subscription for new customers migrating from competitor platforms.

Quantifiable outcome

• 22+ years of industry leadership
• +3 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core.

• IDEXX LaboratoriescoreTechnology or IntegrationIDEXX logo appears on VETport's integration partners page, indicating compatibility and integration capabilities with IDEXX diagnostic systems commonly used in veterinary practices.
• ZoetiscoreTechnology or IntegrationZoetis FUSE and standard Zoetis logos appear on the integration partners page, showing integration with Zoetis pharmaceutical and animal health products.
• Payment ExpresscoreTechnology or IntegrationPayment Express payment gateway integrated with VETport's POS system for secure credit card processing and billing transactions.
• Open EdgecoreTechnology or IntegrationOpen Edge payment processing integrated with VETport for veterinary clinic billing and payment acceptance.
• Paragon PaymentscoreTechnology or IntegrationParagon Payments integrated as payment gateway partner for processing veterinary clinic transactions.
• Gravity PaymentscoreTechnology or IntegrationGravity Payments integrated as payment processing solution supporting debit, credit, cash, and check payments for veterinary practices.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ezyVet: ezyVet is a cloud-native veterinary PIMS with similar SaaS delivery, EMR, and multi-location functionality. It is a direct cloud-to-cloud competitor to VETport and is widely deployed across North America, the UK, Australia, and New Zealand—markets where VETport also operates.
• DVMAX: DVMAX is a veterinary practice management software widely used in mixed, equine, and large-animal practices—segments VETport explicitly addresses with its Mixed Animal and Equine modules. It competes for the same specialty workflow use cases.
• Hippo Manager: Hippo Manager is a cloud-based veterinary practice management platform offering EMR, scheduling, billing, and client communication. It targets similar SMB and mid-market veterinary customers as VETport with comparable subscription pricing.
• 123Pet Software: 123Pet provides cloud-based veterinary PIMS with EMR, scheduling, and integrated payments. It targets small and mid-sized clinics with modern UX, overlapping directly with VETport's core general-practice and enterprise offerings.

Emerging players

• VitusVet: VitusVet is a cloud veterinary platform focused on client communication, digital intake, and practice workflows. While lighter on EMR than VETport, it competes for the digital front-door and client engagement layer that VETport's Patient Portal targets.
• PetDesk: PetDesk is a client engagement and practice communication platform for veterinary clinics offering reminders, texting, and a pet owner app. It competes with VETport's SMS/patient portal features and is increasingly bundled into PIMS workflows.

Broad incumbents

• AVImark (Covetrus): AVImark is a long-standing veterinary PIMS now owned by Covetrus, widely used in mid-market US practices. It overlaps directly with VETport on EMR, scheduling, and inventory, and benefits from Covetrus's distribution into veterinary hospitals and distribution channels.
• ImproMed (Covetrus): ImproMed is another Covetrus-owned veterinary PIMS serving small and mid-sized animal hospitals. It competes head-to-head with VETport in the SMB and mixed-animal practice segments that VETport explicitly targets.
• IDEXX Cornerstone: IDEXX's flagship on-premise/cloud veterinary practice management software dominates the North American mid-market and enterprise segment. It is the most established competitor VETport faces for multi-doctor and corporate practice accounts, and bundles IDEXX in-house lab connectivity.

Regional players

• Provet Cloud (Nordhealth): Provet Cloud is a cloud veterinary practice management platform owned by Nordhealth with strong presence in the Nordics, UK, and parts of Europe. It is a direct cloud-PIMS competitor to VETport in the European geographies VETport serves, though less visible in North America.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/vetport

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VETport