What Cumberland Heights does

Cumberland Heights is a private, nonprofit addiction treatment provider headquartered outside Nashville, Tennessee, operating under the legal entity Cumberland Heights Foundation, Inc. Founded in 1966 and now in its 60th year, the organization delivers a full continuum of care for drug and alcohol addiction, including medically supervised detox, residential treatment, intensive outpatient programming, extended care, family therapy, spiritual care, telehealth, and a Safe Start medication-assisted treatment program. Patient-facing services are organized around three principal operating brands: the 177-acre River Road flagship campus serving adults, the wholly-owned ARCH Academy subsystem providing gender-specific adolescent residential treatment (Harpeth and the Ridgeview campus opened April 2025), and the wholly-owned Still Waters Recovery programs offering long-term 12-Step immersion for men and women.

Its clinical model blends evidence-based modalities — 12-Step immersion, MAT, CBT, DBT, and experiential therapies — with a Research Institute dedicated to outcomes measurement (documenting symptom decline from 2020 to 2024) and an academic partnership with Nashville's Lipscomb University that anchors a clinical training pipeline. Cumberland Heights is accredited by The Joint Commission, certified by ASAM, licensed by the Tennessee Department of Mental Health and Substance Abuse Services, and a NAATP provider member.

The business model is patient-service-fee driven, routed through in-network contracts with eight major commercial and government payers — Aetna, Anthem, BlueCross BlueShield, Carelon, United Healthcare, Cigna Evernorth, Tricare, and Optum — which collectively diversify payer exposure. Distribution is direct-to-consumer via a 1-800 admissions line, website intake, and 17+ outpatient locations across Tennessee (Nashville/River Road, Music Row, Cool Springs, Memphis, Chattanooga, Knoxville/Farragut, Knoxville/Papermill, Murfreesboro, Jackson, Clarksville, Cookeville, Gallatin, Hermitage). Marketing is content-led, with an extensive blog, podcast, YouTube series, multi-platform social presence, signature fundraising events, and a robust alumni community that functions as both a recovery support network and a downstream referral channel. As a 501(c)(3)-style nonprofit, the organization also relies on philanthropy (Honor & Memorial Gifts, benefit concerts, the Timothy Cotton Fund) as a supplementary revenue layer.

Name

Cumberland Heights

Legal name

Cumberland Heights Foundation, Inc.

Website

https://cumberlandheights.org

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

251–500 employees

Short description

Cumberland Heights is a Nashville-based nonprofit addiction treatment provider, founded in 1966, delivering a full continuum of care — detox, residential, outpatient, extended care, telehealth, adolescent care via ARCH Academy, and long-term 12-Step immersion via Still Waters — to adults, adolescents, professionals, and families across 17+ Tennessee locations.

Ownership category

akta.pro rank

Product category

Addiction Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industry

Substance Use Detoxification Centers (Medical Detox) (HLAFACAD)

Keywords

• Addiction treatment services
• Residential treatment programs
• Outpatient addiction care
• Drug alcohol detox
• Adolescent addiction treatment

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Treatment Program Fees: Revenue generated from inpatient residential treatment, outpatient programs, detox services, extended care, and adolescent programs. The organization accepts insurance and partners with multiple providers including Aetna, Anthem, BlueCross BlueShield, Carelon, United Healthcare, Cigna Evernorth, Tricare, and Optum.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Cumberland Heights is a nonprofit drug and alcohol addiction treatment provider operating a 177-acre residential campus in Nashville, Tennessee, alongside multiple outpatient locations. It delivers a continuum of care spanning detoxification, residential inpatient treatment, intensive outpatient programs, and aftercare for adults and adolescents.

Product overview

Cumberland Heights operates as a comprehensive addiction treatment platform offering a full continuum of care for drug and alcohol addiction. The platform is organized around core residential and outpatient services including Drug & Alcohol Detox, Residential Treatment, 12-Step Immersion, Outpatient Programs, and Extended Care. These core services are supplemented by specialized programs for Adolescents (ARCH Academy), Telehealth, Family Care, Spiritual Care, Professionals, Experiential Therapies, and the Safe Start Program for opioid addiction. Treatment is delivered across multiple Tennessee facilities including the main 177-acre River Road Campus near Nashville, ARCH Academy's Harpeth and Ridgeview campuses, and Still Waters Recovery centers for men and women. The organization also operates outpatient locations throughout Tennessee and maintains a Research Institute for ongoing treatment effectiveness studies.

Differentiator

Problem solved

Functional benefit

Brands

• ARCH Academy: Adolescent residential addiction treatment program for teens ages 12-18, offering state-of-the-art facilities for adolescent girls and boys.
• Still Waters Recovery
• ARCH Academy Ridgeview Campus

Products and services

• Residential Inpatient Treatment Program
• Outpatient Treatment Programs
• ARCH Academy Ridgeview
• Medical Detoxification Services

Quantifiable outcome

• Decreased readmission rates for patients engaged in longer treatment periods
• +3 more outcomes

Segments4 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Lipscomb UniversitycoreStrategic or Co-development PartnerNashville-based partnership announced April 2016 combining resources to create specialized program for addiction counselors. Both institutions are Nashville-based organizations working together to advance addiction treatment education and training.
• ARCH AcademycoreOthersARCH Academy is an affiliated adolescent treatment program operated by Cumberland Heights, providing gender-specific residential treatment for adolescents in state-of-the-art facilities at Harpeth Campus and Ridgeview Campus.
• Still Waters RecoverycoreOthersStill Waters Recovery is an affiliated 12-Step immersion program for long-term recovery, offering separate facilities for men and women in Tennessee.
• AetnaminorOthersIn-network insurance provider partner.
• AnthemminorOthersIn-network insurance provider partner.
• BlueCross BlueShieldminorOthersIn-network insurance provider partner.
• CarelonminorOthersIn-network insurance provider partner.
• United HealthcareminorOthersIn-network insurance provider partner.
• Cigna EvernorthminorOthersIn-network insurance provider partner.
• TricareminorOthersIn-network insurance provider partner serving military families.
• OptumminorOthersIn-network insurance provider partner.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Hazelden Betty Ford Foundation: Largest nonprofit addiction treatment provider in the United States, operating residential and outpatient programs across multiple states with a similarly long-established reputation. Direct comparable in mission, 12-Step heritage, residential continuum of care, and Newsweek recognition.
• Caron Treatment Centers: Nonprofit addiction treatment organization offering residential, outpatient, and specialized programs for adults, adolescents, and families. Comparable in mission, clinical continuum, geographic anchoring in a single region, and emphasis on legacy brand credibility.
• Ashley Addiction Treatment: Nonprofit residential and outpatient addiction treatment center offering a full continuum of care including detox, primary rehabilitation, and extended care. Highly comparable operating model, service breadth, and nonprofit structure.
• American Addiction Centers: For-profit, publicly-traded addiction treatment operator with multiple residential facilities and outpatient sites nationwide. Comparable service portfolio and patient mix, though operating with private equity-style capital rather than nonprofit funding.
• Recovery Centers of America: Multi-state residential and outpatient addiction treatment operator backed by private equity capital. Directly comparable in residential detox, inpatient, and outpatient continuum, with a national footprint Cumberland Heights lacks.
• Promises Behavioral Health: Addiction and mental health treatment provider operating residential facilities across multiple states with celebrity-affiliated branding. Comparable residential treatment model, though for-profit and more marketing-intensive.
• Bradford Health Services: Regional addiction treatment provider headquartered in Alabama with residential and outpatient facilities across the Southeast. Direct regional competitor with overlapping Tennessee-adjacent geography and comparable service mix.
• Phoenix House: Nonprofit residential and outpatient substance use treatment organization with multi-state facilities. Comparable in mission, nonprofit funding model, and full continuum of care from detox through outpatient.

Broad incumbents

• Summit Behavioral Health: Larger behavioral health platform offering inpatient psychiatric and substance use treatment across multiple states. Broader incumbent with psychiatric breadth Cumberland Heights lacks, but directly overlapping on residential addiction services.

Emerging players

• BrightView Health: Outpatient-focused addiction treatment provider emphasizing MAT and telehealth delivery across multiple states. Adjacent competitor that overlaps on the outpatient and MAT segments where Cumberland Heights competes, with a more digital-first model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@cumberlandheights
• Facebookfacebook.com/CumberlandHeights
• LinkedInlinkedin.com/company/cumberlandheights
• Instagraminstagram.com/cumberlandheights
• TikToktiktok.com/@cumberlandheights
• Xx.com/CumberlandHghts

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cumberland Heights