Smith Services
Smith Services is a Princeton, West Virginia-based industrial services company that repairs, overhauls, and upgrades electric motors, generators, gearboxes, and drivetrains for enterprise customers in power generation, cement, pulp and paper, and heavy manufacturing across the U.S. Southeast and Mid-Atlantic, operating within The Timken Company's Timken Power Systems network.
- Company typePrivate
- Founded1981
- HeadquartersPrinceton, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Smith Services does
Smith Services is a Princeton, West Virginia-based industrial services company that designs, services, and rebuilds electric motors, generators, gearboxes, and related drivetrain components for heavy-industry customers. Founded in 1981 and acquired by The Timken Company in 2013, it operates as a brand within the Timken Power Systems network alongside Philadelphia Gear and other drivetrain aftermarket providers. The company runs one of the largest electric motor repair facilities in the eastern United States, with 180,000+ sq. ft. of production and machine-shop space, capacity for equipment up to 50,000 HP / 100 tons, 5 VPI systems, a 2,500 KVA medium-voltage test center, and 22 bridge cranes up to 100 tons. Its core technology stack includes the proprietary FuseLock™ and Nano P2™ insulation systems (25 kV maximum insulation voltage, 373% greater dielectric strength than NEMA) and the patent-pending EnduraPlus® rotor and stator upgrade process.
The company serves enterprise customers in power generation (Duke Energy, Southern Company, gas/nuclear/hydro plants), cement (Cemex, Roanoke Cement), pulp and paper (Georgia-Pacific, WestRock, Domtar), and general manufacturing (Michelin, Celanese), primarily across the Southeast and Mid-Atlantic U.S. Revenue is generated primarily through project-based repair and overhaul engagements (professional services), supplemented by hardware sales of new motors from manufacturers such as ABB, Baldor/Reliance, Siemens, and WEG, recurring preventative-maintenance and diagnostic contracts, motor storage as a managed service, and gearbox repair and manufacturing using Philadelphia Gear IP. Distribution is exclusively direct-B2B field sales, supported by a private fleet of service vehicles delivering 24/7 emergency response, plus referral flow from the Timken Power Systems network. Differentiated warranties (12 months in service / 18 months from shipment; 3 years on gearbox repairs; 5 years on new gearboxes), ISO 9001:2008 certification, and EASA membership underpin enterprise sales motion.
Smith Services firmographics
Firmographics- Name
- Smith Services
- Legal name
- Smith Services
- Website
- https://smithservices.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Smith Services is a Princeton, West Virginia-based industrial services company that repairs, overhauls, and upgrades electric motors, generators, gearboxes, and drivetrains for enterprise customers in power generation, cement, pulp and paper, and heavy manufacturing across the U.S. Southeast and Mid-Atlantic, operating within The Timken Company's Timken Power Systems network.
- Ownership category
- akta.pro rank
Smith Services industry classification
Industry- Product category
- Industrial Electric Motor and Generator Repair Services
- NAICS
- Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113), Mechanical Power Transmission Equipment Manufacturing (333613), Speed Changer, Industrial High-Speed Drive, and Gear Manufacturing (333612)
- SIC
- Motors & Generators (3621), General Industrial Machinery & Equipment (3560), Misc Industrial & Commercial Machinery & Equipment (3590)
- akta.pro primary industry
- Mechanical Maintenance & Millwright Services (Rotating/Static Equipment) (IMAIACAB)
Keywords
Where Smith Services is headquartered
LocationHeadquarters
- HQ city
- Princeton
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Smith Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Electric Motor and Generator Repair Services: Core revenue stream from repairing, overhauling, rewinding, and upgrading industrial electric motors (fractional to 50,000 HP/100 tons) and generators. Includes stator rewinding, rotor repairs, coil manufacturing, VPI processing, and testing services. Revenue is project-based, typically quoted per job with warranties of 12 months in service and 18 months from shipment. Turnaround times of ~3 weeks for major repairs, emergency 24/7 service available.
- New Electric Motor Sales: Sales of new AC, DC, and servo motors from manufacturers including ABB, Baldor/Reliance, Siemens, WEG, Toshiba, and others. Also includes new VFDs, soft starters, control systems, and related equipment. Revenue is one-time transactional per unit sold.
- Preventative Maintenance and Diagnostic Services: Recurring revenue from on-site and in-house preventative maintenance programs including infrared thermography, vibration trending and analysis, dynamic balancing, laser alignment, online electric motor testing, and predictive maintenance services. Delivered via private fleet of service vehicles and scheduled route services.
- Electric Motor Storage Services: Storage and maintenance of spare electric motors at Smith Services' facility, including visual inspection, shaft rotation, insulation resistance tests, Motor Circuit Evaluation (MCE) tests, Predictive Motor Analysis (PdMA) testing, oil baths, and periodic test runs. Revenue is likely recurring per stored unit.
- Gearbox Repair, Design, and Manufacturing: As part of the Timken Power Systems network and backed by Philadelphia Gear IP, Smith Services provides gearbox design, manufacturing, reverse engineering, and repair services. Three-year warranty for repairs, five-year warranty for new/replacement gearboxes. Comprehensive coverage across multiple gearbox brands and configurations.
- Specialty Mechanical Repair Services: Specialty services including slip ring repair, Babbitt bearing repair, cement industry component repairs (raw mill rollers, coal mill rollers, feeder boxes, rocker arm assemblies), and field service operations. Revenue is project-based per repair/service engagement.
- Control Systems and Switchgear Services: Electric motor control system engineering, PLC design and programming, VFD (variable frequency drive) system upgrades, solid state soft-start systems, full voltage starters, switchgear maintenance, transformer repair, and testing services. Power company rebates may cover up to 50% of project costs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Project-based repair and service pricing (no public tiers) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Smith Services product offering
Product offeringCore offering
Smith Services provides electric motor and generator repair, overhaul, rewinding, and upgrade services for industrial customers, handling equipment from fractional HP up to 50,000 HP and 100 tons. The company also delivers preventative maintenance and diagnostic motor services, gearbox design/manufacturing/repair backed by Philadelphia Gear IP, field service, mechanical repair services, programmable control systems, and switchgear/transformer maintenance. As part of Timken Power Systems, Smith Services integrates motor, generator, gearbox, bearing, and control solutions under a single drivetrain offering, supported by proprietary insulation technologies (FuseLock and Nano P2) and a patent-pending EnduraPlus process.
Product overview
Smith Services offers a comprehensive portfolio of electric motor and generator repair and maintenance solutions. The core offerings include Motor & Generator Repair (handling equipment up to 50,000 HP), Preventative Maintenance & Diagnostic Motor Services, proprietary insulation technologies (Nano P2™ and FuseLock™), and the patent-pending EnduraPlus® Process. Additional services encompass Electric Motor Storage, New Motor Sales, Gearbox Repair & Upgrade, Field Service, Mechanical Repair Services (including slip ring and Babbitt bearing repair), Programmable Control Systems, and Switchgear/Transformer Maintenance. The company also provides comprehensive Drivetrain Solutions that integrate all these capabilities. Their proprietary technologies like Nano P2 and FuseLock deliver advanced insulation performance with 25 kV maximum voltage capabilities, while the EnduraPlus process addresses common points of failure in motors and generators. Technical resources including whitepapers on industrial drivetrain diagnostics, submerged equipment recovery, and electrical ground fault identification support the service portfolio.
Differentiator
Problem solved
Functional benefit
Products and services
- Motor & Generator Repair
Quantifiable outcome
- 25 kV maximum insulation voltage vs. 15 kV for most OEMs and premium repair companies (FuseLock™)
- +13 more outcomes
Companies that use Smith Services
Customer profileNamed customers22 records
Ideal customer profiles4 records
Smith Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Smith Services partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- The Timken Company (Parent)coreThe Timken Company acquired Smith Services in 2013. Smith Services operates as a brand under Timken Power Systems (TPS), one of the largest drivetrain aftermarket solutions providers in the country. The acquisition expanded Smith Services' capabilities by connecting it to Philadelphia Gear IP and the broader TPS network of 6+ partner facilities spanning gears, electric motors, generators, control systems, and bearing repair.
- Philadelphia Gear (Timken Power Systems)corePhiladelphia Gear provides intellectual property, original equipment technical documents, and gearbox design expertise to Smith Services. Smith Services leverages Philadelphia Gear's IP for gearbox manufacturing and repair. Philadelphia Gear's brand (along with Western Gear, WesTech Gear, Standard Machine, and Hamilton Gear) is used within the Timken Power Systems network. Joint projects include complete drivetrain solutions.
- Timken Power Systems NetworkcoreSmith Services is part of the Timken Power Systems network which includes: Philadelphia Gear (gearbox design/manufacturing/repair), Standard Machine (bearing repair, Saskatoon, SK), Hamilton Gear (gearbox, Canada), Western Gear (gearbox), WesTech Gear (gearbox), Timken Bearing Repair (Union, SC), H&N Electric (electric motors, Pasco, WA), and Schulz Electric (electric motors, East Haven, CT). Network enables single-source drivetrain solutions with one warranty.
- Electrical Apparatus Service Association (EASA)minorSmith Services is a proud member of the Electrical Apparatus Service Association and a regular sponsor of industry events. EASA helps write specifications and standards for governing electric motor repair and electrical/mechanical equipment. Smith Services is very active in the association.
- Timken Power SystemscoreTimken Power Systems combines the expertise of six leading service providers to deliver comprehensive industrial drivetrain solutions. Smith Services connects customers to the network's gear, electric motor, generator, control systems, and bearing repair capabilities through a single point of contact with one warranty.
Scale indicators18 records
Recent moves9 records
Expansion highlights6 records
Smith Services competitors and assessment
Company assessmentBroad incumbents
- ABB Motors and Mechanical: Global OEM of electric motors and generators that also operates a service network for installed equipment. Smith Services is both a reseller of ABB products and a competitor for ABB service business; comparable on motor repair scope but at vastly larger scale.
- IPS (Integrated Power Services): Large North American provider of electric motor and generator repair, field services, and mechanical services for industrial customers. Most directly comparable independent peer in scale and service scope, with national footprint and similar customer verticals.
- TECO-Westinghouse: Manufacturer of motors and generators with a service and repair business for installed equipment. Competes with Smith Services on medium-voltage motor repair and rewinds across power generation and industrial markets.
- Siemens Large Drives Applications: Global OEM and service provider for large industrial motors, generators, and drives. Overlaps with Smith Services on medium-voltage motor repair and field service for power generation and industrial customers, but as part of a much broader portfolio.
- WEG Electric: Brazilian-based global manufacturer of motors, generators, and drives with a North American service network. Smith Services resells WEG new motors and competes with WEG service operations on installed equipment repair.
Direct peers
- Schulz Electric: Sister facility within Timken Power Systems network providing electric motor repair services from East Haven, CT. Direct peer with overlapping service portfolio, shared customer relationships, and integrated cross-referral within the TPS network.
- H&N Electric: Sister facility within Timken Power Systems network providing electric motor and generator repair services from Pasco, WA. Direct peer operating the same business model for the western U.S. under shared Timken ownership and integrated warranty coverage.
- Power Service Inc. Independent electric motor and generator repair service provider serving industrial customers in the U.S. Comparable scope on AC/DC motor repair, rewinds, and field service for similar customer verticals.
- Maine Industrial Repair: Timken Power Systems partner facility offering industrial repair services including motors and drivetrain components. Direct peer in the same parent network with overlapping service offerings and customer segments in the Northeast.
- National Electric Motor Services: Independent EASA-affiliated electric motor and generator repair service provider. Comparable offering on motor repair, rewinding, and predictive maintenance for industrial customers in similar end markets.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Smith Services social profiles
Digital presenceSmith Services compliance and trust
Trust signalCompliance2 records
Smith Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smith Services leadership team
Management profileNumber of profiles
Profiles8 records
Smith Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smith Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smith Services
What does Smith Services do?
Smith Services provides electric motor and generator repair, overhaul, rewinding, and upgrade services for industrial customers, handling equipment from fractional HP up to 50,000 HP and 100 tons. The company also delivers preventative maintenance and diagnostic motor services, gearbox design/manufacturing/repair backed by Philadelphia Gear IP, field service, mechanical repair services, programmable control systems, and switchgear/transformer maintenance. As part of Timken Power Systems, Smith Services integrates motor, generator, gearbox, bearing, and control solutions under a single drivetrain offering, supported by proprietary insulation technologies (FuseLock and Nano P2) and a patent-pending EnduraPlus process.
Is Smith Services a public or private company?
Smith Services is a private company. It is classified as corporate owned and is currently operating.
When was Smith Services founded?
Smith Services was founded in 1981. It employs 101 to 250 people.
Where is Smith Services based?
Smith Services is headquartered in Princeton, United States, in the North America region.
How does Smith Services make money?
Seven revenue lines are on record. Electric Motor and Generator Repair Services are the primary driver. The others are new Electric Motor Sales, preventative Maintenance and Diagnostic Services, electric Motor Storage Services, gearbox Repair, Design, and Manufacturing, specialty Mechanical Repair Services and control Systems and Switchgear Services.
Who are Smith Services's main competitors?
Broad incumbents on record are ABB Motors and Mechanical, IPS (Integrated Power Services), TECO-Westinghouse, Siemens Large Drives Applications and WEG Electric. Direct peers are Schulz Electric, H&N Electric, Power Service Inc., Maine Industrial Repair and National Electric Motor Services.
Does Smith Services have an API?
No public API is recorded for Smith Services.
What industry is Smith Services in?
Smith Services's product category is Industrial Electric Motor and Generator Repair Services. Its primary akta.pro industry code is IMAIACAB, Mechanical Maintenance & Millwright Services (Rotating/Static Equipment). Its NAICS code is 8113 and its SIC code is 3621.