Helpevia
Helpevia is a French healthcare group purchasing organization (GPO) founded in 1980, serving 3,600+ member establishments across sanitary and medico-social sectors and representing 10% of French hospital purchasing potential through negotiated supplier contracts and proprietary procurement platforms.
- Company typePrivate
- Founded1980
- HeadquartersRouen, France
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Helpevia does
Helpevia is a French group purchasing organization (GPO) founded in 1980 and headquartered in Rouen, France, serving healthcare facilities across the country. The company operates a member-owned purchasing consortium representing approximately 10% of the French public and private hospital purchasing potential, with a network of 500+ sanitary establishments (MCO, SMR, psychiatry, dialysis, HAD, PSAD) and 3,100+ medico-social establishments (EHPAD, MAS-FAM, disability facilities, early childhood). Helpevia's core business is aggregating member purchasing volume to negotiate preferential contracts with suppliers across more than 50 markets spanning pharmaceuticals, medical devices, biomedical equipment, food service, maintenance, IT, and insurance. Up to two suppliers per product family are selected through a participative voting process by member establishments.
Helpevia's product portfolio comprises four core lines: isiHA, a web portal for medical device procurement serving EHPAD and long-term care facilities; Help O'Menu, a catering management solution for menu planning, dietary cost calculation, and inventory management; Helpévia Consulting, which provides expert audit services across block operating rooms, pharmacy, biomedical, technical, and food service domains; and Rhésus, a centralized medical device purchasing center created in 2010 for direct manufacturer sourcing of compresses, gloves, protection, and DASRI products. The technology stack includes EDI integration (supporting OCI, Edifact, XML, ANSI standards) that reduces order management costs by 35% and invoice processing costs by up to 90%, plus AI-assisted document indexing within the GED system.
The business model combines recurring membership fees from healthcare facilities, supplier referencing fees paid by industrial and distribution suppliers, and professional services revenue from consulting audits. Helpevia maintains ISO 9001 certification (continuously since 2003 — the only purchasing group in French healthcare with this distinction), is a UN Global Compact signatory since 2015, and is aligned with ISO 26000 responsible purchasing standards. In April 2021, the company opened its capital to employees and to French mid-market investor UI Investissement. In November 2025, Helpevia joined the PariSanté Campus innovation ecosystem to connect with healthcare startups and develop new solutions for its member network.
Helpevia firmographics
Firmographics- Name
- Helpevia
- Legal name
- Helpevia
- Website
- https://helpevia.fr
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Helpevia is a French healthcare group purchasing organization (GPO) founded in 1980, serving 3,600+ member establishments across sanitary and medico-social sectors and representing 10% of French hospital purchasing potential through negotiated supplier contracts and proprietary procurement platforms.
- Ownership category
- akta.pro rank
Helpevia industry classification
Industry- Product category
- Healthcare Group Purchasing Organization (GPO)
- NAICS
- Management Consulting Services (54161), Computer Systems Design and Related Services (54151), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Services-Facilities Support Management Services (8744), Services-Help Supply Services (7363), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Procurement Helpdesk & Stakeholder Support (BPAAAJAD)
Keywords
Where Helpevia is headquartered
LocationHeadquarters
- HQ city
- Rouen
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Helpevia business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Membership Fees: Healthcare establishments pay membership fees to join Helpévia's purchasing group, gaining access to negotiated contracts, expert procurement services, and the network of over 3,600 facilities.
- Supplier Referencing Fees: Industrial and distribution suppliers pay to be referenced, gaining access to concentrated purchasing potential, exclusive market access, and privileged communication channels with the network.
- Consulting Services: Helpévia Consulting provides audit services to healthcare establishments covering block operating rooms, pharmacy, biomedical, technical, and food service areas.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Membership-based access to purchasing network |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Helpevia product offering
Product offeringCore offering
Helpévia is a French healthcare purchasing group (groupement d'achats) that negotiates and manages procurement contracts on behalf of member healthcare establishments, covering pharmaceuticals, medical devices, biomedical equipment, food service, maintenance, and more. It operates four core product/service lines: isiHA (web portal for medical device procurement), Help O'Menu (catering management solution), Rhésus (centralized medical device purchasing center), and Helpévia Consulting (audit services). Members pay annual fees to access negotiated pricing, supplier referencing, expert support, and EDI-enabled ordering.
Product overview
Helpévia operates as a purchasing group for healthcare establishments with four main product/service lines: isiHA (web portal for medical device procurement and incontinence products for EHPAD), Help O'Menu (restaurant management solution for food plans, menus, and inventory), Helpévia Consulting (expert audit services in healthcare domains), and Rhésus (centralized medical device purchasing center). The company manages over 50 markets covering medical products (pharmaceutical specialties, medical devices, biomedical equipment) and non-medical products (catering, maintenance, insurance). The offering combines these platforms and services with a network of over 2,500 member establishments and 500+ healthcare facilities.
Differentiator
Problem solved
Functional benefit
Brands
- isiHA: Web portal for medical device procurement for EHPAD and long-term care facilities, enabling order management, inventory and accounting optimization
- Help O'Menu
- Helpévia Consulting
- Rhésus
Products and services
- isiHA Web portal for medical device procurement and incontinence products, designed for EHPAD and medium/long-term care establishments to manage purchases, orders, inventory, and accounting.
- Help O'Menu Restaurant management solution for healthcare establishments providing food plans, menu creation, access to negotiated market prices, cost calculations, need anticipation, and inventory/stock management.
- Helpévia Consulting Expert audit services for healthcare establishments covering Block Operating Theater, Pharmacy, Biomedical, Technical, and Restaurant domains to identify savings, rationalize practices, and meet regulatory requirements.
- Rhésus First medical device purchasing center for healthcare establishments, sourcing directly from manufacturers for compresses, gloves, clothing, protection, and DASRI (Déchets d'Activités de Soins à Risques Infectieux) products.
Quantifiable outcome
- EDI implementation reduces order management costs by 35% and invoice processing costs by up to 90%
- +1 more outcomes
Companies that use Helpevia
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Helpevia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
Helpevia partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- PariSanté CampuscoreCampus bringing together researchers, entrepreneurs, caregivers, and citizens around digital health. Helpévia's mission: build links between innovative companies on site and Helpévia network, find test sites, share experiences, develop referencing of innovative solutions.
- DrDatacoreStrategic partnership with DrData announced September 2020, likely related to data services or healthcare information systems integration.
- UN Global CompactcoreHelpévia has been a signatory since 2015, affirming support for the 10 UN Global Compact principles on human rights, labor standards, environment, and anti-corruption.
- Le Claps (Club des Acheteurs de Produits de Santé)coreClub bringing together major hospital purchasers in France including purchasing groups and central purchasing bodies, public and private non-profit establishments. Represents healthcare product purchasers with institutions and contributes to sanitary safety and sustainable development.
- Synerpa (Club Partenaires)coreClub of companies supporting EHPAD in daily management across security, care, food service, and management. Synerpa member companies put their expertise at disposal for quality elderly care accompaniment.
- FEHAP (Fédération des Etablissements Hospitaliers et d'Aide à la Personne)coreHistoric player in social economy, bringing together non-profit private establishments from associative, foundation, mutualist, and social protection backgrounds.
- FHP (Fédération de l'Hospitalisation Privée)coreFederation representing nearly 1,100 private hospitalization establishments organized in regional and specialty trade unions. Informs, advises, assists members and represents sector interests to the Ministry of Health.
- FNEHAD (Fédération Nationale des Etablissements d'Hospitalisation à Domicile)coreNational federation for Hospitalization at Home establishments providing continuous medical and paramedical care at patients' homes, accredited and certified for quality care delivery.
- Maison de l'Hospitalisation Privée (MHP)minorTraining facility for private hospitalization professionals in Castelnau-le-Lez, housing FHP-LR and contributing to training 11,000 employees in competency development.
- Observatoire des Achats Responsables (Obsar)minorObservatory supported by Helpévia promoting responsible purchasing as a powerful tool for organizations considering societal responsibility needs.
- Altares PartnerscorePartnership for healthcare equipment purchases including negotiation of IRM, scanners, radiography tables, and dental imaging equipment since 2021.
- Take a WasteminorExpert partner in waste prevention and management supporting healthcare establishments in virtuous waste management practices, including waste barometer data.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
Helpevia competitors and assessment
Company assessmentDirect peers
- Pharm'Achat (GIE): French groupement d'intérêt économique specialized in pharmaceutical purchasing for hospitals. Direct peer in pharmaceutical specialty procurement, the same core market segment that Helpévia's pharmaceutical market line serves.
- UniHA: French cooperative of university hospitals performing group purchasing for public hospitals. Direct peer to Helpévia in French healthcare GPO market, with overlapping member types (hospitals) and supplier-referencing model, though focused on the public university hospital segment.
- CAIH (Centrale d'Achat de l'Informatique Hospitalière): French central purchasing body dedicated to hospital IT systems. Direct peer in the IT/information-systems segment of healthcare purchasing, overlapping with Helpévia's systems information market line.
- Impact Santé Plus: French GPO focused on EHPAD and medico-social establishments. Direct peer for Helpévia's medico-social segment, with overlapping member base and similar supplier-referencing model targeting elderly and disability care facilities.
- Resah (Réseau des Acheteurs Hospitaliers): Public-interest group centralizing hospital purchasing in France. Direct competitor to Helpévia in the French sanitary/medico-social procurement space, with overlapping customer segments and similar supplier-referencing approach.
Others
- EcoVadis: Global provider of business sustainability ratings used by healthcare purchasing groups including Helpévia/CLAPS. Ecosystem peer — supplier of the ratings methodology that Helpévia uses to differentiate on responsible purchasing.
- CLAPS (Club des Acheteurs de Produits de Santé): French club of major hospital purchasers where Helpévia is itself a member. Ecosystem peer — not a direct GPO competitor but a peer consortium for shared sustainable-procurement and best-practice initiatives in healthcare purchasing.
Emerging players
- DrData: French healthcare data services partner (announced Sept 2020). Emerging player and existing strategic partner of Helpévia, providing adjacent data/analytics capabilities to support member purchasing decisions.
Regional players
- WISAG Healthcare Service: German facility services and procurement provider for healthcare. Regional peer in European healthcare support services with a comparable model of consolidated purchasing, technical services, and facility support for hospitals — relevant for cross-border comparability.
Broad incumbents
- UGAP (Union des Groupements d'Achats Publics): France's largest public-sector central purchasing body. Broader incumbent offering purchasing services across all public sectors (not just healthcare), with significant scale and government backing that competes for the same hospital and medico-social purchasing volumes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Helpevia social profiles
Digital presenceHelpevia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Helpevia leadership team
Management profileNumber of profiles
Profiles2 records
Helpevia subsidiaries and ownership
Company hierarchySubsidiaries4 records
Helpevia funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Helpevia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Helpevia
What does Helpevia do?
Helpévia is a French healthcare purchasing group (groupement d'achats) that negotiates and manages procurement contracts on behalf of member healthcare establishments, covering pharmaceuticals, medical devices, biomedical equipment, food service, maintenance, and more. It operates four core product/service lines: isiHA (web portal for medical device procurement), Help O'Menu (catering management solution), Rhésus (centralized medical device purchasing center), and Helpévia Consulting (audit services). Members pay annual fees to access negotiated pricing, supplier referencing, expert support, and EDI-enabled ordering.
Is Helpevia a public or private company?
Helpevia is a private company. It is classified as venture growth investor backed and is currently operating.
When was Helpevia founded?
Helpevia was founded in 1980. It employs 101 to 250 people.
Where is Helpevia based?
Helpevia is headquartered in Rouen, France, in the Europe region.
How does Helpevia make money?
Three revenue lines are on record. Membership Fees are the primary driver. The others are supplier Referencing Fees and consulting Services.
Who are Helpevia's main competitors?
Direct peers on record are Pharm'Achat (GIE), UniHA, CAIH (Centrale d'Achat de l'Informatique Hospitalière), Impact Santé Plus and Resah (Réseau des Acheteurs Hospitaliers). Others are EcoVadis and CLAPS (Club des Acheteurs de Produits de Santé). DrData is listed as an emerging player. WISAG Healthcare Service is listed as a regional player. UGAP (Union des Groupements d'Achats Publics) is listed as a broad incumbent.
Does Helpevia have an API?
No public API is recorded for Helpevia.
What industry is Helpevia in?
Helpevia's product category is Healthcare Group Purchasing Organization (GPO). Its primary akta.pro industry code is BPAAAJAD, Procurement Helpdesk & Stakeholder Support. Its NAICS code is 54161 and its SIC code is 8744.