CAIH

What CAIH does

CAIH (Centrale d'Achat de l'Informatique Hospitalière) is a French non-profit association (loi 1901) founded in 2014 by UniHA and five founding federations — EFS, FEHAP, FHF, GAM, and UNICANCER — to centralize IT and telecom procurement for public and non-profit healthcare establishments. It operates as a regulated central purchasing body (centrale d'achat) under the French public procurement code, preparing and managing marchés publics that member establishments can join to procure pre-negotiated goods and services. UniHA serves as the primary managing entity, with Walid Ben Brahim (Director General of UniHA) acting as Délégué Général of CAIH and Raphaël Beaufret (Director of Digital Services at AP-HP) serving as President since March 2023.

The organization's core product is a portfolio of 35 active procurement markets (marchés) organized across six categories: Matériel (PCs, servers, storage, specialized medical equipment, networking, printing), Logiciel (Microsoft licensing, SALHOMÉ with 225+ non-medical software solutions, RPA, IoT, EAI/EDI interoperability), Télécoms et réseaux (TOIP, AMO Télécoms, secure networks), Sécurité (AMOA SSI/RGPD), Prestations/Services (AMOA SI, HDS-certified cloud, training), and Microsoft solutions. Members access markets through the private Portail CAIH (portail.caih-sante.org), where they request adhesion, sign conventions, and then transact directly with framework holders. The technology stack is minimal in terms of proprietary code — CAIH's value lies in the procurement infrastructure, legal compliance, and aggregated demand rather than developed software. The 2025 launch of the InitIAtive AI deployment program — including the first national barometer on AI adoption in hospitals and a Trophées InitIAtive award series — extends CAIH's scope into AI procurement, financing, and adoption measurement.

CAIH is funded through membership fees and per-market redevances (royalties) specific to each framework. As a non-profit, it does not generate profit; its revenue funds operations including a small team of ~10-12 staff plus shared leadership with UniHA. In 2025, CAIH managed €410M TTC in annual purchasing volume, generated €72M TTC in purchasing gains for members, served ~2,000 member establishments covering 560,000 workstations, and worked with ~75 supplier/partner titulaires. Geographic scope is domestic (France only), and the customer base is segmented by establishment type (CHU/CH hospitals, EHPAD/ESMS medical-social, ARS/GRADeS regional agencies, SDIS emergency services) and by supplementary healthcare-related public bodies (Health Data Hub, ANS, ANAP, CNAM, INSERM, etc.).

Name

CAIH

Legal name

CAIH, Centrale d'Achat de l'Informatique Hospitalière

Website

https://caih-sante.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

CAIH is a French non-profit public procurement purchasing center founded in 2014 that aggregates IT and telecom buying power for ~2,000 healthcare establishments. It manages 35+ negotiated markets across hardware, software, telecom, cloud, and AI, generating €410M in annual purchasing volume.

Ownership category

akta.pro rank

Product category

Healthcare IT Procurement Services

NAICS

Public Administration (92)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Public Procurement & Contracting (BPAIAEAE)

akta.pro secondary industries

Sourcing Support & RFx Administration (RFI/RFP/RFQ) (BPAAAJAC), Procurement Helpdesk & Stakeholder Support (BPAAAJAD)

Keywords

• Public procurement services
• Healthcare IT purchasing
• IT procurement consortium
• Telecom procurement healthcare
• Groupement d'achat informatique

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership / Redevance (Service Fees): CAIH is a loi 1901 association (non-profit) funded through membership fees and royalties (redevances) charged to member establishments for access to negotiated procurement frameworks. Each market has its own economic model and specific royalty fee for access. CAIH generates purchasing volume of €410M TTC annually, with €72M TTC in purchasing gains for members.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

CAIH is a public procurement purchasing center (centrale d'achat) that prepares and manages 35+ active public procurement frameworks (marchés) for IT hardware, software, telecommunications, and services on behalf of approximately 2,000 French public and non-profit healthcare establishments. Members access these pre-negotiated contracts through the private member portal, enabling them to procure technology solutions from ranked suppliers while complying with public procurement regulations. The organization also runs the InitIAtive AI deployment program and the SALHOMÉ non-medical software distribution catalog.

Product overview

CAIH (Centrale d'Achat de l'Informatique Hospitalière) operates as a public procurement purchasing consortium for the French healthcare sector, offering a unified marketplace of negotiated public contracts (marchés) covering IT equipment, software, telecommunications, and services. The portfolio spans 35+ active markets organized into six core categories: Matériel (hardware including PCs, servers, storage, specialized medical equipment, networking, printing), Logiciel (software including Microsoft licensing, SALHOMÉ with 225+ solutions, RPA, IoT, EAI/EDI interoperability, AI solutions), Télécoms et réseaux (telecom and network infrastructure including TOIP, AMO Télécoms, secure networks), Sécurité (cybersecurity including AMOA SSI/RGPD), Prestations/Services (consulting services including AMOA SI with 5 lots, cloud with HDS, training), and Microsoft solutions. The platform is complemented by InitIAtive, an AI deployment program supporting hospitals in understanding, financing, and implementing AI solutions. Members access markets through the CAIH Portal to procure from contracted suppliers.

Differentiator

Problem solved

Functional benefit

Products and services

• Marchés IT et Télécoms (IT and Telecom Markets) Core procurement platform offering 35 active negotiated public procurement contracts covering IT hardware, software, telecommunications, and infrastructure for French healthcare establishment members.
• SALHOMÉ - Distribution de logiciels non médicaux Catalog of 225+ negotiated non-medical software solutions accessible to healthcare members via extranet portal, covering HR, administration, and other business functions.
• Télécoms Opérateurs Telecommunications operator services market providing complete telecom services and technological transition support including copper to IP migration for healthcare members.
• Stockage, serveurs, virtualisation et maintenance IT infrastructure procurement market covering servers, virtualization solutions, storage equipment, backup, maintenance, and managed services across 7 structured lots.
• Prestations AMOA du Système d'Information IT project management assistance market covering study missions, pilot assistance, testing, and change management across 5 lots, integrating open source, AI, and digital sovereignty requirements.
• AMOA SSI / RGPD Security and data protection assistance services for healthcare information systems, supporting GDPR compliance and security project management.
• Cloud - Conseil et infrastructures hébergées HDS Cloud consulting, support, and hosted infrastructure services for health data with HDS (Hébergeur de Données de Santé) certification requirements.
• Microsoft - Accord-cadre et alternatives Microsoft licensing, online services, and support framework with alternative collaborative services (Google Cloud) and license optimization for healthcare members.
• IoT - Internet des Objets IoT procurement framework for healthcare offering catalog of labeled solutions, project support tools, and consulting services for IoT deployments.
• Solutions interopérabilité EAI / EDI EAI and EDI interoperability solutions enabling federation and collaboration of healthcare applications, supporting GHT (Groupements Hospitaliers de Territoire) homogenization.
• Automatisation de processus robotisés (RPA) Robotic process automation solutions for automatic processing of repetitive tasks and keyboard inputs in healthcare operations.
• Marché diffusion images radiologiques Radiological image diffusion software solution enabling distribution of hospital radiological images via web, printing, or CD/DVD media.
• Matériel informatique bureautique PC Workplace IT equipment procurement market including desktops, laptops, displays from HP, Lenovo, ViewSonic, Philips, and Apple, with integrated CO2 calculator for environmental impact assessment.
• Matériels spécialisés Specialized hospital IT equipment market across 9 lots including medical screens, keyboards, barcode readers, scanners, PC panels, wall mounts, carts, thermal printers, and payment terminals.
• Infrastructures Réseaux Secure network infrastructure market including wired and wireless network equipment, LoRA, WAN optimization, datacenter security, and network supervision.
• TOIP - Téléphonie sur IP Voice over IP procurement framework covering installation, upgrade, extension, and maintenance for Alcatel, Cisco, Mitel, and other ecosystems including emergency call center systems.
• AMO Télécoms Telecom assistance and consulting services market including operational support, technical audits, 5G, video transmission, site interconnection, and videoprotection.
• Services d'impression Office printing services market including MFP purchase and rental, maintenance, cost-per-page billing, and reconditioned equipment options.
• Impression Haut Volume High-volume production printers for reprographics centers with speeds from 65-250 pages/minute, maintenance, and software tools.
• Multimédia Multimedia equipment market for meeting rooms, training spaces, amphitheaters, and patient rooms including displays, projectors, interactive screens, TVs, and digital signage.
• Matériels de seconde main Refurbished IT equipment market offering computers, servers, storage, network equipment, phones, tablets with up to 70% savings and 12-month minimum warranty.
• InitIAtive - Programme IA AI deployment program helping hospitals understand, finance, and implement AI solutions with three axes: AI education, operational deployment with funding, and adoption measurement via national barometer.
• Portail CAIH Private member portal for accessing market documentation, submitting adhesion requests, and managing procurement activities for CAIH members.

Quantifiable outcome

• €410M TTC annual purchasing volume managed
• +7 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Partnerships

17 partnerships are on record, tiered core and minor.

• UniHAcoreStrategic or Co-development Partner · 1 January 2014UniHA is the primary managing entity of CAIH — it created CAIH in 2014. UniHA is a groupement de coopération sanitaire (GCS) of French hospital purchasing organizations. Walid Ben Brahim, Director General of UniHA, also serves as Delegate General of CAIH. UniHA manages CAIH as a subsidiary entity.
• EFS - Etablissement Français du SangcoreStrategic or Co-development Partner · 1 January 2014One of the six founding members of CAIH, representing the French Blood Establishment in the healthcare purchasing consortium.
• FEHAP - Fédération de l'Hospitalisation PrivéecoreStrategic or Co-development Partner · 1 January 2014One of the six founding members of CAIH, representing private hospital federation in the purchasing consortium.
• FHF - Fédération Hospitalière de FrancecoreStrategic or Co-development Partner · 1 January 2014One of the six founding members of CAIH, representing the French Hospital Federation.
• GAMcoreStrategic or Co-development Partner · 1 January 2014One of the six founding members of CAIH, part of the healthcare purchasing consortium.
• UNICANCERcoreStrategic or Co-development Partner · 1 January 2014One of the six founding members of CAIH, representing cancer care hospital network in the purchasing consortium.
• SCC FrancecoreChannel Partner/ Reseller/ DistributorSCC France is the primary holder (rang 1) for storage (SAN/NAS/Switches) and maintenance/infogérance lots on the infrastructure market. Also distributor for the Microsoft accord-cadre. Key supplier partner across multiple CAIH markets.
• Konica MinoltacoreChannel Partner/ Reseller/ DistributorSole holder for Services d'impression (MFP/printing services) market 2022-2026 and Impression Haut Volume market. Provides printing and reprographic solutions to CAIH members.
• Sopra SteriacoreChannel Partner/ Reseller/ DistributorFramework holder for AMOA SI (Lot 1: études) and AMOA SSI/RGPD market. Provides IT consulting and systems integration services.
• CGIcoreChannel Partner/ Reseller/ DistributorFramework holder for AMOA SI (Lot 2: assistance, Lot 3: recettage). Provides IT consulting and systems integration services.
• AtoscoreChannel Partner/ Reseller/ DistributorFramework holder for AMOA SI (Lot 4: accompagnement au changement) and multiple lots of infrastructure/storage market. Major IT services provider for CAIH markets.
• Orange Business ServicescoreChannel Partner/ Reseller/ DistributorFramework holder for TOIP (Lot 2: Alcatel ecosystem) and IoT market. Major telecom operator partner for CAIH.
• SFR BusinesscoreChannel Partner/ Reseller/ DistributorFramework holder for Réseaux Sécurisés (Lot 3: internet perimeter security and datacenter security).
• AXIANScoreChannel Partner/ Reseller/ DistributorFramework holder for TOIP (Lot 3: Cisco ecosystem) and Réseaux Sécurisés (Lot 2: wireless/LoRA networks). ICT infrastructure partner.
• SPIEcoreChannel Partner/ Reseller/ DistributorFramework holder for TOIP (Lot 4: Mitel ecosystem). Provides telecom integration services.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorMicrosoft is a key technology provider through CAIH's Microsoft markets covering licenses, online services, support, and certified training. SCC France serves as the primary distributor.
• Acteurs PublicsminorStrategic or Co-development PartnerMedia partner for the first national barometer on AI adoption in hospitals, conducted jointly by UniHA and CAIH. Partnership launched in 2025.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInfr.linkedin.com/company/centrale-d%27achat-de-l%27informatique-hospitaliere

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAIH