What Strategic Management Services does

Strategic Management Services, LLC is a privately held healthcare compliance consulting firm headquartered in Alexandria, Virginia, founded in 1992 by Richard P. Kusserow, the former Inspector General of the U.S. Department of Health and Human Services. The firm is the first U.S. consulting company to focus exclusively on corporate compliance initiatives in the healthcare industry and has operated for 30+ years, serving thousands of healthcare organizations including hospitals, health systems, physician practices, skilled nursing facilities, home health and hospice providers, managed care organizations, academic medical centers, and pharmaceutical companies. Services are delivered as fee-for-service professional consulting engagements, with no software product, app, or public API offering.

The company's core offering is a unified suite of healthcare regulatory compliance services organized into three practice areas: Compliance & Ethics (program design, effectiveness evaluation, auditing/monitoring, Corporate Integrity Agreement support, Independent Review Organization services, interim compliance officer staffing, investigations, risk assessment, arrangement reviews), Privacy & Security (HIPAA risk assessments, privacy program design/evaluation, mock OCR audits, breach response, GDPR/FERPA advisory), and Revenue Integrity (claims auditing, claims reviews, billing/coding support, claims data analysis). Underlying technical components include proprietary validated survey instruments (Compliance Knowledge Surveys in 40-question dichotomous format and Compliance Culture Surveys using Likert scales), the Health Care Compliance Index (HCCI) benchmarking database of nearly one million employee responses, a proprietary four-phase risk assessment process (Assessment, Remediation, Monitoring and Auditing, Risk Reporting), a proprietary compliance program effectiveness evaluation protocol aligned to HHS OIG, DOJ, and U.S. Sentencing Commission frameworks, and OIG-approved RAT-STATS statistical sampling methodology supported by SPSS and SAS for claims data analysis.

The business model is fee-for-service professional consulting with quote-based, engagement-specific pricing that is not publicly disclosed. Interim and Designated Compliance Officer engagements typically run 3-5 months at 40-100 hours per month for smaller organizations, while CIA/IRO mandates often extend to multi-year contracts. Go-to-market is direct enterprise field sales supplemented by content marketing (an extensive blog/resource library, weekly newsletter), annual benchmark surveys used as lead-generation and authority assets, industry conference presence (HIPAA Summit, HCCA events), and earned media (Wall Street Journal feature, September 2025). A sister company, Compliance Resource Center (CRC), co-located at the same Alexandria address, provides complementary custom compliance tools and services, creating a modest product+services ecosystem under shared family ownership.

Name

Strategic Management Services

Legal name

Strategic Management Services, LLC

Website

https://compliance.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Strategic Management Services is a privately held healthcare compliance consulting firm founded in 1992 by former HHS Inspector General Richard Kusserow. It provides fee-for-service regulatory compliance, HIPAA privacy/security, and revenue integrity consulting to thousands of U.S. healthcare organizations.

Ownership category

akta.pro rank

Product category

Healthcare Compliance Consulting

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Risk, Compliance & Internal Controls Consulting (BPAHACAJ)

akta.pro secondary industry

Enterprise Security Strategy & Program Advisory (BPAKADAA)

Keywords

• Healthcare compliance consulting
• HIPAA privacy services
• Regulatory compliance advisory
• Claims auditing monitoring
• Corporate integrity agreements

Headquarters

HQ city

Alexandria

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Healthcare Compliance Consulting Services: Professional consulting services for healthcare regulatory compliance. Services include compliance program design and implementation, effectiveness evaluations, auditing and monitoring, risk assessments, investigations, interim/outsourced compliance staffing (Designated Compliance Officer and Interim Compliance Officer roles), Corporate Integrity Agreement support, Independent Review Organization services, HIPAA compliance services, revenue integrity services, and claims reviews. Revenue is generated through fee-for-service consulting engagements with healthcare organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Strategic Management Services is a healthcare-focused regulatory compliance consulting firm that helps hospitals, health systems, physician practices, managed care plans, long-term care providers, and pharmaceutical companies design, implement, evaluate, and audit compliance programs. Core offerings include compliance program design and effectiveness evaluation, HIPAA privacy and security services, Corporate Integrity Agreement (CIA) support, Independent Review Organization (IRO) reviews, arrangement reviews under Anti-Kickback Statute and Stark Law, claims auditing and statistical sampling using RAT-STATS/SPSS/SAS, healthcare compliance investigations, regulatory due diligence, and interim/outsourced compliance officer staffing.

Product overview

Strategic Management Services offers a comprehensive portfolio of healthcare compliance consulting services designed to help healthcare organizations meet regulatory requirements. The offering is a unified suite of advisory, auditing, investigation, and staffing services rather than a software product. The core services include Compliance Program Design & Implementation and Compliance Program Effectiveness Evaluation for building and assessing compliance programs; Arrangement Review Services, Corporate Integrity Agreement Support, and Independent Review Organization Services for regulatory agreement compliance; Healthcare Compliance Investigations and Privacy and Security Investigation and Remediation for issue resolution; Interim & Outsourced Compliance Staffing and Interim & Designated HIPAA Privacy Officers for staffing support; and Healthcare Risk Assessment and Management for ongoing risk management. Revenue integrity services including Healthcare Claims Auditing & Monitoring, Claims Review Services, and Healthcare Claims Data Analysis complement the compliance offerings. All services are delivered by certified healthcare compliance professionals with government and industry experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Compliance Program Design & Implementation Designs and implements healthcare compliance programs meeting HHS OIG, CMS, and U.S. Sentencing Commission standards for hospitals, health systems, physician practices, and other healthcare organizations.
• Compliance Program Effectiveness Evaluation In-depth analysis of healthcare compliance programs using HHS OIG, DOJ, and U.S. Sentencing Commission guidelines, producing a Report of Findings and Recommendations presented to the Board of Directors.
• Arrangement Review Services Reviews physician arrangements, on-call arrangements, leases, and joint ventures for compliance with the Federal Anti-Kickback Statute and Stark Law, evaluating systems, controls, and policies for legal and regulatory risk management.
• Compliance Auditing & Monitoring

Quantifiable outcome

• Proprietary survey instruments deployed to hundreds of healthcare organizations with database of nearly 1 million employees surveyed
• +2 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• Compliance Resource Center (CRC)coreOthersCompliance Resource Center is a sister company of Strategic Management Services, providing custom tools and services designed to meet compliance program needs. Located at the same address (6350 Walker Lane, Alexandria, VA). CRC offers custom tools and services complementing SMS's consulting services, including training and other compliance program support tools.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• KPMG (Healthcare practice): Big 4 firm with a substantial healthcare regulatory and compliance practice serving providers, payers, and life sciences clients. Overlaps with SMS on compliance program effectiveness, HIPAA, and regulatory advisory.
• Ankura Consulting: Global advisory firm with a healthcare practice including compliance, investigations, and risk advisory services. Competes with SMS on healthcare compliance engagements, particularly CIA-related and IRO work.
• Huron Consulting Group: Large diversified consulting firm with a healthcare practice offering compliance, revenue cycle, and clinical operations advisory. Overlaps with SMS on healthcare compliance and claims/audit work but competes across a much broader portfolio.
• PwC (Healthcare Compliance practice): Big 4 firm with healthcare compliance, risk, and audit services. Comparable on multi-facility health system compliance work, HIPAA, and revenue integrity advisory.
• Deloitte (Healthcare Regulatory practice): Big 4 firm offering healthcare compliance, risk, and regulatory advisory services as part of a broader consulting portfolio. Comparable on large health system compliance engagements and CIA support.

Others

• Health Care Compliance Association (HCCA): Professional association providing healthcare compliance education, certification (CHC, CHPC), and member resources. Adjacent to SMS — its certifications are referenced by SMS consultants and it shapes the buyer community SMS sells into.
• Society of Corporate Compliance and Ethics (SCCE): Professional association for compliance and ethics professionals across industries. Adjacent ecosystem player whose certifications (CCEP) are held by SMS consultants and whose events/conferences overlap with SMS marketing channels.

Direct peers

• Strategic Compliance Solutions: Healthcare compliance and ethics consulting firm providing program development, monitoring, and training services. Closely comparable as a niche healthcare compliance consultancy targeting hospitals and provider organizations.
• Aegis Compliance & Ethics Solutions: A healthcare-focused compliance consulting firm offering compliance program development, auditing, and risk assessment services to providers and payers. Directly comparable as a specialist healthcare compliance consultancy competing for similar clients.
• HealthCare Compliance Associates (HCCA-related consultancies): Affiliated with the Health Care Compliance Association, providing healthcare compliance advisory and certification services. Comparable as a healthcare compliance specialist serving similar provider and payer clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/strategic-management-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strategic Management Services