Compliance Resource Center

What Compliance Resource Center does

Compliance Resource Center (CRC), LLC is a privately held healthcare compliance software and services firm founded in 2010 and headquartered in Alexandria, Virginia. The company was established by Richard P. Kusserow, former Inspector General of the U.S. Department of Health and Human Services, and operates as a sister company to Strategic Management Services, a healthcare compliance consulting firm. CRC serves healthcare organizations — hospitals, health systems, clinics, and providers — with a suite of four core products: 24/7 ethics and compliance hotline services (telephonic and web-based with 200+ language support), an automated sanction screening platform (S3) covering federal and state exclusion databases (OIG LEIE, GSA SAM, TRICARE, OFAC, FDA, DEA, Medicaid, CMS Preclusion List), a Policy Resource Center offering customizable healthcare compliance templates aligned with HIPAA, HITECH, and HHS OIG guidance, and role-based compliance training delivered online, remotely, or in-person.

The platform architecture is web-based with dedicated client login portals for hotline case management, screening operations, and policy access. S3 supports both self-service screening (clients run checks internally via user accounts) and a full-service tier (CRC staff conduct screenings and investigate matches). The secure reporting module enables two-way anonymous communication through unique PIN systems. Underlying technology is content-and-rules-driven rather than AI-driven; screening relies on multi-database lookup and human verification. Integration emphasis is on interoperability with existing compliance workflows (new hire screening, monthly workforce monitoring, vendor checks) rather than deep third-party software integrations.

CRC operates a sales-led, direct-engagement GTM model: compliance specialists contact prospects, free quotes/demos are delivered via toll-free phone (855-272-1011), webinar demos are scheduled monthly, and dedicated account managers support enterprise clients. Revenue is generated primarily through annual subscriptions tied to workforce size, screening volume, and product bundle, with quote-based pricing that is not publicly disclosed. The company has served 200+ clients across 60 industries (primarily U.S.-based), with a leadership team of fewer than 50 employees and no disclosed institutional outside funding.

Name

Compliance Resource Center

Legal name

Compliance Resource Center, LLC

Website

https://complianceresource.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Compliance Resource Center provides healthcare organizations with subscription-based compliance software and services, including a 24/7 ethics hotline, automated federal/state sanction screening (OIG LEIE, GSA SAM, OFAC, etc.), customizable HIPAA policy templates, and role-based compliance training.

Ownership category

akta.pro rank

Product category

Healthcare Compliance Software

NAICS

Health Care and Social Assistance (62), Investigation and Security Services (5616)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

akta.pro secondary industry

Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support) (HLACAIAG)

Keywords

• Healthcare compliance software
• Sanction screening services
• Compliance hotline reporting
• HIPAA policy templates
• Compliance training programs

Headquarters

HQ city

Alexandria

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Sanction Screening Services: Self-service and full-service sanction screening solutions. Self-service provides unlimited access to screening platform; full-service includes expert verification of matches by trained staff. Both support new hire screening and monthly workforce monitoring.
2. Hotline Services: 24/7 telephone and web-based hotline services providing anonymous reporting capabilities with multilingual support (200+ languages). Services include live operator responses, secure reporting modules, and investigation management tools.
3. Policy Library Subscription: Unlimited access to compliance and HIPAA policy template library with customizable documents covering regulatory compliance, privacy, security, and operational areas.
4. Compliance Training Programs: Custom and specialized healthcare compliance and HIPAA training delivered through online interactive modules or live remote/on-site sessions. Includes role-based scenarios, quizzes, and customizable materials.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Compliance Resource Center provides a software-enabled suite of healthcare compliance solutions for U.S. healthcare organizations, including 24/7 anonymous ethics and compliance hotline services (web and telephone, 200+ languages), automated sanction screening against federal and state exclusion databases (OIG LEIE, GSA SAM, TRICARE, OFAC, FDA, DEA, Medicaid, CMS Preclusion List), a customizable library of HIPAA and healthcare compliance policy templates, and custom compliance training delivered online, live remote, or in-person. The offerings are delivered through web-based platforms and as managed services, with both self-service and full-service options available across hotline, screening, policy, and training categories.

Product overview

Compliance Resource Center provides a comprehensive suite of healthcare compliance solutions organized as a platform of interconnected services. The core offerings include: (1) Hotline Services — a 24/7 ethics and compliance hotline with web-based, telephone, and secure reporting modules enabling anonymous and confidential reporting; (2) Sanction Screening Software — an automated exclusion list screening platform with on-demand self-service screening and professional verification services for federal and state databases including OIG LEIE, GSA SAM, TRICARE, OFAC, FDA, DEA, and Medicaid; (3) Policy Resource Center — a library of customizable healthcare compliance policy and procedure templates addressing HIPAA, regulatory compliance, and operational compliance; and (4) Compliance Training — custom training programs delivered in-person, online, or via live remote sessions covering compliance and HIPAA topics.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotline Services 24/7 ethics and compliance hotline providing anonymous and confidential reporting through telephonic and web-based channels, with live answer operators, secure reporting modules, multilingual support across 200+ languages, and two-way anonymous communication via unique PIN systems. Designed for healthcare organizations needing anonymous intake, case management, and investigation tracking.
• Sanction Screening Software Automated exclusion list screening software providing single-name and batch screening against federal and state databases including OIG LEIE, GSA SAM, TRICARE, OFAC, FDA, DEA, Medicaid, and the CMS Preclusion List, with immediate match alerts, unlimited access, and exportable audit-ready reporting. Offered as both self-service and full-service verification for healthcare organizations screening employees, vendors, and contractors.
• Policy Resource Center Comprehensive digital library of customizable healthcare compliance policy and procedure templates covering HIPAA Privacy and Security Rules, breach notification, HITECH, compliance program operations, quality of care, and risk management. Delivered through subscription-based unlimited access for healthcare organizations that need audit-ready, customizable policy documentation.
• Compliance Training Custom and specialized healthcare compliance and HIPAA training programs delivered through online interactive modules, live remote video sessions, or on-site training led by subject matter experts. Includes role-based scenarios, quizzes, and customizable materials tailored to organizational workforce and regulatory needs.

Quantifiable outcome

• Organizations can face civil monetary penalties of up to $10,000 for each service provided by a sanctioned individual or for each day they worked for the organization under 42 CFR 1003.102(a)(2)
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Strategic Management ServicescoreOthersStrategic Management Services is identified as CRC's sister company, described as 'the nation's leading health care compliance consulting firm.' The companies share leadership and appear to operate collaboratively, with Strategic Management Services offering compliance consulting while CRC provides software solutions and services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Healthicity: Healthcare compliance SaaS offering audit, coding, and compliance workflows for provider organizations. Comparable in healthcare-specific compliance software positioning and target buyer (compliance officers at providers).
• MedTrainer: Healthcare-focused compliance training, policy, and credentialing SaaS platform. Directly overlaps with CRC's Compliance Training, Policy Resource Center, and exclusion/sanction screening offerings for healthcare organizations.
• NAVEX Global: The largest dedicated ethics and compliance hotline and policy management platform, serving enterprises globally. Directly competes with CRC's Hotline Services and Policy Resource Center offerings, and serves overlapping healthcare customer segments.
• HIPAA One: Specialized HIPAA compliance software and policy template provider for healthcare organizations. Closely comparable in HIPAA-focused compliance tooling and policy library model to CRC's Policy Resource Center.
• First Healthcare Compliance: Healthcare-specific compliance training, policy, and sanction screening provider. Closely comparable in customer segment (compliance officers at provider organizations) and product mix (training, policies, screening) to CRC.
• OneTrust Ethics & Compliance (formerly Convercent): Ethics, compliance hotline, and policy management platform owned by OneTrust. Competes head-to-head with CRC's web-based and telephone hotline offerings and policy management capabilities across healthcare and other regulated industries.
• LRN Corporation: Ethics and compliance training, hotline, and policy management platform serving regulated industries including healthcare. Directly competes with CRC on hotline operations, policy content, and compliance training delivery.

Broad incumbents

• Wolters Kluwer: Global information services company with healthcare compliance, regulatory content, and policy management offerings (e.g., Lippincott, MediRegs). Overlaps with CRC's policy template library and compliance training content through established enterprise channels.
• SAI360 (formerly SAI Global): Integrated risk and compliance management platform offering ethics hotlines, training, and policy management. Overlaps with CRC's hotline, policy, and training products across regulated industries including healthcare.
• symplr: Healthcare operations platform covering governance, risk, compliance, credentialing, and provider data management. Broader GRC incumbent with overlapping healthcare compliance buyer personas and significantly larger scale than CRC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/compliance-resource-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compliance Resource Center