CFM

What CFM does

CFM (Combined Facilities Management Ltd) is a Northern Ireland-headquartered facilities management company founded in 1974 as PE Keenan Plumbing & Heating and rebranded under its current name in 1999. It delivers integrated building services through three core pillars — React & Maintain (24/7 reactive maintenance with a stated 1-hour response), Build & Regenerate (construction and refurbishment), and Mechanical & Electrical (heating, HVAC, fire/security, renewables) — and a dedicated Decarbonisation Service operating to PAS 2035/2038 standards. Operations are supported by tablet-based digital work order management and direct integration with client asset management systems.

The company's customer base is concentrated in the Northern Ireland public sector: social housing providers (anchored by Northern Ireland Housing Executive and Radius Housing, the largest housing association in NI) are the primary segment, with local authorities, blue light emergency services, and care homes/retirement living as secondary verticals. CFM reports 4,000+ UK and Ireland public sector customers and 543,462 people supported against a stated 2031 vision of 1,000,000; it manages 26,000+ properties under long-term frameworks. Five depots across NI (Magherafelt HQ, Castledawson, Derry/Londonderry, Omagh, Newtownabbey, Mallusk) enable regional coverage.

Revenue is generated primarily through long-term, contract-based managed services agreements with government and housing association clients (including multi-year terms up to 10 years for NIHE frameworks), supplemented by planned/regeneration project work, subcontracted specialised trades, and a builders' merchants supply chain. The company is privately held by the Keenan family with no external institutional investors or parent company disclosed; no revenue figures are publicly available.

Name

CFM

Legal name

Combined Facilities Management Ltd

Website

https://cfm-ni.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

CFM is a Northern Ireland-headquartered facilities management provider delivering reactive maintenance, construction/regeneration, and mechanical/electrical services to public sector clients — primarily social housing providers, local authorities, and blue light services — across the UK and Ireland.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Electrical Contractors and Other Wiring Installation Contractors (23821)

SIC

General Bldg Contractors - Nonresidential Bldgs (1540), Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

Keywords

• Facilities management services
• Social housing maintenance
• Mechanical electrical services
• Property maintenance contracts
• Decarbonisation retrofit

Headquarters

HQ city

Magherafelt

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Facilities Management Contracts: CFM generates revenue through long-term facilities management contracts with public sector clients including social housing providers, local authorities, and blue light services. Revenue comes from both reactive maintenance services and planned building/regeneration projects. The company operates on contract-based arrangements with frameworks covering 26,000+ properties.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CFM is a facilities management company providing reactive maintenance, construction and regeneration, and mechanical and electrical services to public sector clients across Northern Ireland. The company operates three core pillars: React & Maintain (24/7 reactive maintenance with 1-hour response), Build & Regenerate (construction, refurbishment, decarbonisation and retrofit), and Mechanical & Electrical (heating, HVAC, fire safety, renewable energy). It serves social housing providers, local authorities, blue light services, and retirement living clients under long-term contracts covering tens of thousands of properties.

Product overview

Combined Facilities Management (CFM) operates as an integrated facilities management company offering a unified service model across three core pillars: React & Maintain (24/7 emergency reactive maintenance), Build & Regenerate (construction and renovation), and Mechanical & Electrical (comprehensive M&E services). The company provides sector-specific services for social housing, retirement living, local authorities, and blue light emergency services. A key differentiator is the CFM Academy, an award-winning training facility offering apprenticeships and graduate programmes. The portfolio includes a specialised Decarbonisation Service for energy efficiency upgrades aligned with PAS 2035/2038 standards. CFM serves primarily the Northern Ireland public sector with strategic depots enabling 1-hour response times across the region.

Differentiator

Problem solved

Functional benefit

Products and services

• React & Maintain

Quantifiable outcome

• Rapid response service ensuring swift, reactive maintenance and emergency services
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Radius HousingcoreStrategic or Co-development PartnerRadius Housing is Northern Ireland's largest housing association. CFM secured a significant contract for FM and specialist M&E services covering 14,000 properties, plus a Heating Maintenance and Installation contract for 4,000 properties.
• Northern Ireland Housing Executive (NIHE)coreStrategic or Co-development PartnerNIHE awarded CFM the company's first major social housing contract in 1977 for plumbing and heating of 180 new homes. CFM holds 10-year Maintenance and Improvement contracts covering 26,000 properties with NIHE.
• Macmillan Cancer SupportminorOthersCFM hosts coffee mornings and fundraising events across its 5 offices to support Macmillan Cancer Support's work in local communities.
• TIDAL (Toome Industrial Development Amenities & Leisure)minorOthersCFM donated six new iPads and accessories to TIDAL to support their training sessions and workshops, empowering individuals with knowledge and skills.
• MPDA (Muckamore Parish Development Association)minorOthersCFM provided funding for furnishing a new multi-sensory room at the MPDA community hub in Ballycraigy, part of the South Antrim Contract social clause commitment.
• North West Regional CollegecoreStrategic or Co-development PartnerJoint winner with CFM of NHMF Maintenance Conference Awards 2020 for Best Apprenticeship Scheme, demonstrating educational partnership for workforce development.
• Ulster UniversitycoreStrategic or Co-development PartnerHigher Level Apprentices pursue Quantity Surveying degrees at Ulster University through CFM's apprenticeship programme, combining work experience with academic study.
• William Coates Mechanical & Electrical ContractorcoreStrategic or Co-development PartnerCFM acquired William Coates M&E Contractor in 2017, enabling expansion with flagship depot and offices in the Mallusk area to better serve Antrim and Greater Belfast clients.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Mears Group: UK-focused housing maintenance and management group providing responsive repairs, planned maintenance, and decarbonisation services to social housing providers. Closest direct peer to CFM's social housing FM model in terms of customer type and service mix.
• Serco Group: International public services operator with a substantial UK facilities management and property services business serving government, blue light, and housing clients. Comparable customer base and managed services delivery model.
• Sodexo UK: Global facilities management and services group with significant UK public sector exposure including FM for government buildings, blue light services, and care/retirement living — overlapping with CFM's blue light and retirement living segments.
• Mitie Group: UK-listed facilities management and property services provider serving public sector, social housing, and blue light clients with reactive maintenance, M&E, and decarbonisation services — directly comparable in service mix and customer base to CFM, though operating at national scale.
• Morgan Sindall Property Services: UK construction and property services division of Morgan Sindall Group delivering planned maintenance, retrofit, and FM services to social housing and public sector clients. Comparable service portfolio, though operating at larger national scale.
• ENGIE UK: UK arm of global energy and facilities services group delivering FM, M&E, energy efficiency, and decarbonisation services to public sector and housing clients. Overlaps with CFM's M&E and retrofit/decarbonisation offering and competes for similar framework contracts.
• Kier Group: UK construction and infrastructure group with a property services and FM arm serving housing associations, local authorities, and central government. Comparable in combining construction/regeneration with maintenance and M&E services.
• Amey: UK infrastructure and public-sector services provider with significant social housing maintenance, facilities management, and regeneration exposure. Direct competitor for housing association and local authority framework tenders across the UK.

Regional players

• Robertson Group: Northern Ireland-anchored construction, FM, and property services group competing in social housing, public sector, and regeneration work across NI and Scotland. Closest regional peer, operating in the same NI market with overlapping service lines.
• Heron Bros: Northern Ireland-based construction and property services firm with social housing, public sector, and regeneration work. Regional peer competing directly in the NI construction and maintenance market.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/combinedfacilitiesmanagement
• LinkedInuk.linkedin.com/company/combined-facilities-management-cfm-ltd
• Xx.com/cfmni

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CFM