What NEST - Multi-Facility Management does

NEST International, Inc. (DBA NEST, NEST | Integrated Facilities Management) is a New Jersey-based, privately held Integrated Facilities Management provider founded in 1994 that serves multi-site retailers and commercial organizations across the United States and Canada. The company delivers day-to-day tactical facility management, financial consulting and analytics, construction and project management, and national cleaning programs for enterprise clients managing tens of thousands of locations, supported by a 24/7/365 U.S.-based Operational Command Center and a vetted national network of Independent Service Providers (ISPs).

Its core technology is the proprietary NEST Facilitate platform, a web- and mobile-based work order management system that provides end-to-end automation, customizable dashboards, IVR texting, asset history and photo documentation, tiered proposal approvals, real-time data exports, and predictive maintenance analytics. NEST ISP Connect is the vendor-side portal for service providers, and FP&A capabilities handle budgeting, spend gap analysis, and benchmarking. The platform is provided to clients at no software or subscription fee, differentiating NEST from legacy IFM competitors that charge tech fees; clients collectively saved $18M in tech fees in 2024.

NEST earns revenue through managed-services contracts and standalone service delivery, with multi-year enterprise agreements priced per scope and facility count. Distribution is direct enterprise sales targeting national retailers (Mattress Firm, Michaels, Williams-Sonoma, Petco, GameStop, Lush, Talbots, Torrid, Hot Topic, Floor and Decor, Five Below, and more than 25 named brands). The company is led by CEO Rob Almond (since 2015; joined 2002) and Chairman Bob Almond, and operates the charitable arm NEST Nurtures (founded 2020) and the industry initiative Skilled Trades Advisory Council (founded 2023).

Name

NEST - Multi-Facility Management

Legal name

NEST International, Inc.

Website

https://enternest.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

NEST is a New Jersey-based Integrated Facilities Management provider founded in 1994 that delivers facility operations, construction, cleaning, and analytics services to multi-site retailers across North America via its proprietary NEST Facilitate platform and vetted ISP network, managing 60,000+ locations.

Ownership category

akta.pro rank

Product category

Integrated Facilities Management Services

NAICS

Office Administrative Services (5611)

SIC

Services-Facilities Support Management Services (8744), Services-Management Consulting Services (8742)

akta.pro primary industry

Asset & Lifecycle Management (CapEx Planning, Reliability) (BPABAAAI)

akta.pro secondary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

Keywords

• Integrated facilities management
• Multi-site facility services
• Commercial maintenance services
• Work order management
• Facility management consulting

Headquarters

HQ city

Gloucester City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Integrated Facilities Management (IFM): Comprehensive IFM solution providing day-to-day tactical management of facilities, financial consulting, analytics, project management, and construction for multi-site organizations. Revenue generated through service fees based on scope of services and facility count, with no software or subscription fees charged to clients.
2. Standalone FM Service Delivery: Individual service delivery including HVAC, recurring programs, general maintenance, and handyman services. Offered separately for organizations seeking specific facility management services.
3. Construction & Project Management: Construction and project management services for multi-site build-outs, remodels, and refresh projects.
4. Cleaning Services: Dedicated national cleaning program services for multi-site retail and commercial organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

NEST provides integrated facilities management (IFM) services for multi-site organizations, delivering day-to-day tactical management of facilities, financial consulting, analytics, project management, and construction under a single contract. Its service portfolio includes HVAC, recurring maintenance, general maintenance/handyman work, cleaning, and multi-site construction and remodels, all coordinated through the proprietary NEST Facilitate technology platform and a 24/7 U.S.-based Operational Command Center. NEST charges service fees based on scope and facility count and explicitly does not charge clients software or subscription fees for its technology platform.

Product overview

NEST offers a unified Integrated Facilities Management (IFM) platform called NEST Facilitate, complemented by specialized service modules. The core offering combines proprietary work order technology with a national network of Independent Service Providers, 24/7 Operational Command Center support, and Financial Planning & Analysis services. The platform integrates end-to-end work order automation, customizable dashboards, asset management, and predictive analytics. Service modules include Standalone FM Service Delivery (HVAC, general maintenance), Construction & Project Management, and Cleaning Services. The ecosystem also includes NEST ISP Connect (vendor portal), FM Program Analysis (free consulting), and the charitable initiative NEST Nurtures. All users access NEST Facilitate at no subscription or tech fees, differentiating from legacy FM providers.

Differentiator

Problem solved

Functional benefit

Brands

• NEST Nurtures: Charitable division of NEST focused on supporting nonprofits and improving communities throughout North America. Founded in 2020 to expand the company's longtime philanthropic endeavors.
• Facilitate
• NEST ISP Connect

Products and services

• Integrated Facilities Management (IFM) Comprehensive IFM solution for multi-site organizations that combines FM program savings, 360-degree support, financial planning and analysis, vendor management, and the proprietary NEST Facilitate technology platform under a single contract, with no software or subscription fees.
• Standalone FM Service Delivery Individual facility management services offered separately for multi-site organizations needing specific trades, covering HVAC, recurring maintenance programs, and general maintenance/handyman services delivered through NEST's vetted ISP network.
• Construction & Project Management Multi-site construction project management including store build-outs, remodels, refreshes, and rebrands, with NEST project managers coordinating scheduling, execution, quality standards, and daily operations updates across retail networks.
• Cleaning Services National cleaning program services for multi-site retail and commercial organizations, including recurring janitorial services and emergency cleaning protocols delivered through NEST's ISP network.
• NEST Facilitate Proprietary, web-based and mobile work order management and analytics platform that NEST provides to clients as part of its managed services, with no separate software or subscription fees, featuring end-to-end work order automation, customizable dashboards, IVR texting, asset management, and real-time data exports.
• FM Program Analysis Complimentary facilities management consulting engagement that includes spend analysis versus industry benchmarks, a comprehensive operational review, and current expense analysis with expert insights on potential cost reductions for prospective clients.

Quantifiable outcome

• 10-15% savings on FM spend
• +8 more outcomes

Named customers26 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature9 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Saint Joseph's UniversitycoreStrategic or Co-development Partner · 18 February 2026Multi-year partnership to advance AI and analytics education through sponsorship of high school analytics competition (33 teams from 14 schools) and semester-long data-mining project for university students. NEST works with students applying AI and machine learning to service provider pricing using real-world data. Collaboration aims to prepare students for data-driven economy.
• Philadelphia PhilliescoreStrategic or Co-development Partner · 18 April 2024Launched Skilled Trades All-Star Program to guide Philadelphia-area youth towards careers in skilled trades. Students from Mercy Career & Technical High School and MyWIC all-girls construction camp learn stadium operations including HVAC, groundskeeping, carpentry, and maintenance at Citizens Bank Park.
• Oak View Group (OVG)minorStrategic or Co-development Partner · 1 January 2024OVG manages facility services at Citizens Bank Park. General Manager Carolyn DiGiuseppe serves as partner for Skilled Trades All-Star Program.
• NAWIC Philadelphia FoundationminorStrategic or Co-development Partner · 1 January 2024Partnership with NAWIC Philadelphia Foundation Nurtures program to support women in construction and trades.
• Explore the TradesminorStrategic or Co-development Partner · 13 February 2023Nonprofit organization doing vital work to grow the skilled trades in America. NEST Nurtures donated $5,000 to support their efforts to inspire next generation of skilled tradespeople.
• Women in HVACRminorStrategic or Co-development Partner · 13 February 2023Nonprofit organization supporting women in HVACR industry. NEST Nurtures donated $5,000 to support their efforts to inspire next generation of skilled tradespeople.
• Sunbelt RentalsminorChannel Partner/ Reseller/ Distributor · 13 February 2023Top-tiered sponsor of first NEST IFM Summit in Las Vegas.
• Facility PlusminorChannel Partner/ Reseller/ Distributor · 13 February 2023Top-tiered sponsor of first NEST IFM Summit in Las Vegas.
• Lightserve CorporationminorChannel Partner/ Reseller/ Distributor · 13 February 2023Top-tiered sponsor of first NEST IFM Summit in Las Vegas.
• Skilled Trades Advisory Council (STAC)coreStrategic or Co-development Partner · 1 January 2023Founded by NEST CEO Rob Almond in 2023, STAC unites industry experts across the country to champion skilled trades as viable and rewarding career choices. Addresses labor crisis in U.S. and Canada.
• Girls Inc. of Greater Philadelphia & Southern New JerseyminorStrategic or Co-development Partner · 1 January 2023Partnership through NEST Nurtures supporting MyWIC (Mentoring young Women In Construction) summer camp where girls gain real-life experience in skilled trades industries.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ABM Industries: ABM Industries is one of the largest U.S. facility services providers, offering janitorial, HVAC, parking, and integrated facility solutions to multi-site clients — directly comparable to NEST's IFM model and multi-site retail customer base.
• Vixxo: Vixxo provides facility management and asset lifecycle services to multi-site retail and restaurant chains across North America, with a strong focus on technology-enabled work order management — closely aligned with NEST's retail-centric IFM offering.

Broad incumbents

• EMCOR Group: EMCOR Group is a large U.S. provider of electrical and mechanical construction, facility services, and energy infrastructure for commercial, industrial, and utility clients — overlapping with NEST's HVAC, electrical, and multi-site service delivery.
• Cushman & Wakefield: Cushman & Wakefield offers global facilities management alongside its commercial real estate services, including integrated FM for multi-site corporate and retail occupiers — comparable to NEST in scope but far broader in geographic and service breadth.
• Jones Lang LaSalle (JLL): JLL's Global Real Estate Services include a sizable Integrated Facilities Management practice serving multi-site corporate occupiers and retailers worldwide — overlapping with NEST's enterprise IFM proposition but at global scale.
• CBRE Group: CBRE's Workplace Experience and Facility Management advisory business serves multi-site corporate clients globally, including occupier-side IFM mandates — a comparable enterprise buyer segment to NEST's retailer-focused IFM.
• ISS A/S: ISS is a global facility services provider offering cleaning, workplace, technical, and integrated facility services to multi-site clients across multiple continents — similar service mix to NEST at much larger international scale.
• Sodexo: Sodexo provides integrated facility management, technical maintenance, and cleaning services globally, including to multi-site retail and corporate clients — comparable service categories but with a food services backbone that NEST does not have.
• Aramark: Aramark delivers facility services, uniform and food services across multi-site clients in North America, with a facilities-focused segment competing for the same enterprise IFM buyers as NEST.

Emerging players

• ServiceChannel: ServiceChannel provides a cloud-based facilities management and work order platform for multi-site retailers and restaurants — the closest technology analog to NEST Facilitate, with a comparable multi-site retail ICP.

Market position

Weaknesses5 records

Competitive moat7 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@EnterNEST
• LinkedInlinkedin.com/company/nest-international
• Xx.com/enternest
• Facebookfacebook.com/enternest

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NEST - Multi-Facility Management