HCS

What HCS does

HCS is a Dutch occupational health and social security services provider headquartered in Hilversum, operating as a wholly-owned subsidiary of Nationale-Nederlanden (NN Group). The company serves Dutch employers with absence management (verzuimbegeleiding), occupational health services (Arbodienstverlening), Ziektewet and WGA case management, prevention services (RI&E, PAGO, PMO), training, and salary recovery (Loonregres) — distributed through 16 consultation locations nationwide, sector-specific enterprise sales teams, HR advisors, and insurance intermediaries (volmachten) connected through the NN/Zicht ecosystem. Named customers include Decathlon Nederland, Vanderlande (7,500+ employees), and Redmore, with a workforce of approximately 350 professionals.

Core technology centers on XpertSuite, HCS's proprietary absence management platform offering employer and employee portals, sick leave reporting, case management, two-step verification, and UWV-accepted digital document signing via SMS. The Veerkracht platform and mobile app extend the offering into preventive mental, physical, and social wellbeing, with an anonymized HR dashboard for employers. HCS has invested in an RSC-accredited Ziektewet Casemanagement training program (co-developed with Saxion Hogeschool) and contributes to UWV's EZWB assessment workflow for self-insured employers.

The business model combines recurring Arbodienst subscriptions (annual billing, customized packages), social security outsourcing (HCS Benefits, WGA/Ziektewet reassessment), transaction-fee salary recovery on a no-cure-no-pay basis, professional services (subsidy advisory such as Wtl-Check, online coaching at €400/employee), and digital tools (Veerkracht, NOW-rekentool). Distribution blends direct enterprise field sales with insurance intermediary and HR-advisor channels, and HCS consolidates revenue across employer clients, employees, advisors, and volmacht partners — a structure that positions occupational health as an embedded complement to NN Group's broader insurance product set.

Name

HCS

Legal name

HCS Groep B.V.

Website

https://hcs.services

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

HCS is a Dutch occupational health and social security services provider serving Dutch employers with absence management, Arbodienstverlening, Ziektewet and WGA case management, prevention, and digital absence tooling (XpertSuite, Veerkracht). It is a wholly-owned subsidiary of Nationale-Nederlanden (NN Group) and operates 16 consultation locations nationwide.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Offices of All Other Miscellaneous Health Practitioners (621399), Professional Employer Organizations (561330)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Occupational Health & Industrial Hygiene (BPAHAJAD)

akta.pro secondary industries

HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL), HR Compliance, Policy, EEO & Labor Law (BPACAPAM), Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM)

Keywords

• Occupational health services
• Absence management
• Social security case management
• Dutch arbodienstverlening
• Employee wellbeing services

Headquarters

HQ city

Hilversum

HQ country

Netherlands

HQ region

Europe

Offices17 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Arbodienstverlening (Occupational Health Services): Core occupational health services including absence management, prevention, and sustainable employability consulting for employers. Provided through flexible Arbodienst packages tailored to business needs.
2. Social Security Services: Services related to Ziektewet (Sickness Benefits Act) and WGA (Work Resumption of Partially Disabled Persons) case management, damage control, and reassessments for employers.
3. Loonregres (Salary Recovery): No-cure-no-pay salary and premium recovery services for employers when employees become incapacitated due to accidents caused by third parties. HCS handles liability claims and salary recovery.
4. Subsidy and Regulation Advisory: Advisory services helping employers access government subsidies like Wtl (Wet tegemoetkomingen loondomein), practical learning subsidies, and transition compensation. Includes Wtl-Check service.
5. Online Coaching: Reduced-rate online mental health coaching services at €400 per employee (excluding VAT) for employers, including intake and 4 online sessions over 5 weeks.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

HCS provides Dutch employers with occupational health (Arbodienst) services, absence management, and social security case management across Ziektewet, WGA, and flexible contracts. Its offerings include prevention (RI&E, PAGO, PMO), training, salary recovery (Loonregres), damage control, and the proprietary XpertSuite digital absence management platform. Customers are primarily Dutch employers served through customized subscription packages and dedicated sector teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Arbodienstverlening Occupational health advisory service that helps Dutch employers prevent and reduce absenteeism through flexible Arbodienst packages, personal guidance, and practical solutions.
• Verzuimbegeleiding Absence management and guidance service that helps employers and employees navigate the return-to-work process after illness, covering Ziektewet, WGA, and flexible contracts.
• Preventie Prevention services including risk assessment (RI&E), periodic occupational health examinations (PAGO), preventive medical examinations (PMO), and occupational health consultations.
• Trainingen Training programs for employers including stress management, conducting effective absence conversations, and the Wet verbetering poortwachter (Gatekeeper Improvement Act) course.
• Goed Gezien Service focused on early detection and visibility of health risks in the workplace for Dutch employers.
• Arbeidsdeskundig onderzoek Occupational expert investigation that provides clarity on re-integration opportunities for employees with work limitations.
• Detachering Secondment services placing HCS occupational health professionals within client organizations to support absence management and occupational health operations.
• XpertSuite Proprietary digital absence management platform with versions for employers and employees; enables sick-leave tracking, secure messaging, document access, and UWV-accepted digital document signing via SMS verification.
• Loonregres Salary recovery service helping employers recover salary costs from liable third parties for employees incapacitated due to accidents, operated on a no-cure-no-pay basis.
• Online coaching Personal online mental health coaching offered at a reduced rate, including intake and four online sessions over five weeks, targeted at employees experiencing stress or mental health challenges.
• Veerkracht Online vitality platform and mobile app enabling employees to proactively manage their mental, physical, and social well-being, with an HR dashboard providing anonymized organizational insights and benchmarks.
• HCS Benefits Full-service social security outsourcing bundle providing complete administration of social security within an organization, including subsidy optimization and cost control.
• Schadelastbeheersing Damage control service that reduces costs for employers and insurers by proactively managing absence cases, leveraging UWV process knowledge and specialist support.
• Herbeoordeling WGA WGA (Work Resumption of Partially Disabled) reassessment service that reviews whether WGA benefits are still correctly paid and whether re-assessment can reduce employer costs.
• Wtl-Check Compliance check service verifying whether organizations correctly received all Employment Conditions Act (Wtl) advantages, including low-income benefits and salary cost advantages, up to EUR 6,000 per employee.
• Opleiding Ziektewet Casemanagement Post-hbo training program developed jointly with Saxion University of Applied Sciences, accredited by RSC, leading to ROZ (Regie op Ziektewet) title for case managers.

Quantifiable outcome

• Average sick employee costs approximately €250-400 per day, and targeted intervention can reduce average absence duration by 20%
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• UWV (Uitvoeringsinstituut Werknemersverzekeringen)coreStrategic or Co-development Partner · 8 May 2026HCS participates in UWV's temporary work method for first-year Sickness Benefits assessments (EZWB) for self-insurers. HCS was involved from the start and played an active role in shaping this approach, contributing knowledge about where processes work and where improvements are needed.
• Nationale-Nederlanden, LHV, and VvAAminorStrategic or Co-development Partner · 13 March 2023Joint initiative providing prevention training for employees of general practitioner practices, addressing rising sickness absence, long waiting lists, and staffing shortages in healthcare.
• Qare NederlandcoreStrategic or Co-development Partner · 8 July 2021HCS acquired Qare Nederland, a full-service occupational health provider with approximately 200 employees. Qare's labels were transferred to Zicht, another NN subsidiary. Qare brought expertise in occupational health services, case management, re-integration, and sustainable employability.
• KeerpuntcoreStrategic or Co-development Partner · 1 October 2020Keerpunt was a joint venture between a.s.r. and Nationale-Nederlanden. NN brought its portion of activities under HCS, integrating 170 employees. Keerpunt specialized in occupational health services, case management, re-integration, and sustainable employability.
• Hogeschool SaxionminorStrategic or Co-development Partner · 28 May 2020HCS partnered with Saxion University of Applied Sciences to offer an accredited post-hbo opleiding (training) in Ziektewet Casemanagement (Sickness Benefits Case Management). The program received RSC (Register Specialistisch Casemanagement) accreditation for ROZ (Regie op Ziektewet) and ROV (Regie op Verzuim) titles.
• Lead Healthcare Covid ServicesminorStrategic or Co-development PartnerPartnership for rapid COVID testing services. Lead Healthcare Covid Services provides antigen rapid tests (results within 15 minutes) and PCR tests with travel certificates. HCS arranged discounted rates for affiliated employers.
• Quintus Five / Geert KosterminorStrategic or Co-development PartnerPartnership with company represented by occupational health physician Geert Koster, enabling employer access to COVID testing subsidies through the government's spoor-2 program.
• NiceDayminorStrategic or Co-development PartnerPartnership providing preventive mental health coaching programs to prevent employee burnout. NiceDay offers digital coaching to support employees experiencing stress.
• Talent & ProminorStrategic or Co-development PartnerTalent developer and staffing specialist that partners with HCS for role-playing exercises in communication skills training within the Ziektewet Casemanagement program.
• ZichtcoreChannel Partner/ Reseller/ DistributorZicht, risk and insurance advisors (assurantiekantoor) with 400+ employees and nationwide locations, received Qare's intermediary labels Incomfort Assuradeuren and Flexcom4. Zicht is another NN subsidiary that distributes HCS-related services.
• a.s.r.minorOthersFormer joint venture partner in Keerpunt alongside Nationale-Nederlanden. a.s.r. split off its portion of Keerpunt's activities as part of the joint venture dissolution in 2020.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ArboNed: Largest Dutch Arbodienst and direct competitor in occupational health and absence management services for employers. Operates with a comparable national footprint, bedrijfsarts workforce, and Arbodienstverlening/Ziektewet/WGA service portfolio aimed at the same Dutch employer base as HCS.
• Attend (Arbo Unie): Dutch occupational health services provider offering Arbodienst, bedrijfsartsen, and absenteeism guidance. Directly comparable to HCS in core Arbodienstverlening with similar employer customer profile.
• HumanCapitalCare (365|werk): Dutch occupational health and sustainable employability services provider delivering Arbodienst and verzuimbegeleiding. Competes head-to-head with HCS for employer contracts in the same regulatory framework (Ziektewet, WGA, WVP).
• Zorg van de Zaak: Major Dutch occupational health and absenteeism services provider offering Arbodienst, case management, and re-integration services. Direct competitor to HCS across the same Dutch employer customers and the same regulated service categories.

Emerging players

• Maetis: Dutch HR and occupational health services provider supporting employers with verzuim, re-integratie, and Arbodienst-adjacent consulting. Overlaps with HCS in social security case management for mid-market employers.
• Beter: Dutch provider focused on vitality, prevention, and sustainable employability services for employers. Adjacent competitor to HCS's prevention and Veerkracht-style wellness offerings, with stronger digital-first positioning.
• Encare: Dutch occupational health and HR services provider offering Arbodienst, verzuimbegeleiding, and prevention. Smaller-scale direct competitor overlapping with HCS's mid-market employer segment.

Broad incumbents

• Nationale-Nederlanden (NN Group): Parent company of HCS and a major Dutch insurance group with volmacht and advisor distribution. Relevant as both the strategic parent and a broader incumbent whose employer-facing insurance proposition overlaps with HCS's bundled offering.
• Coöperatie VGZ: Major Dutch health insurer with occupational health and employer wellbeing offerings. Comparable to NN Group's relationship with HCS — a broad incumbent health-services player whose employer proposition partially overlaps with HCS's prevention and vitality offerings.

Others

• UWV: Dutch government agency administering employee insurance schemes (Ziektewet, WGA, WIA). HCS integrates with UWV processes (XpertSuite digital signing, EZWB cooperation), making UWV a critical ecosystem participant rather than a competitor — but its policy choices shape HCS's service scope.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hcs-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HCS