Hello Pomelo
Hello Pomelo is a French IT services firm operating 8 offices across France and Barcelona, serving 200+ ETI and PME clients with B2B e-commerce, Microsoft Dynamics 365 Business Central ERP integration, custom software development, and multi-cloud managed services.
- Company typePrivate
- Founded2016
- HeadquartersParis, France
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Hello Pomelo does
Hello Pomelo is a French IT services firm (ESN) founded in 2016 and headquartered in Paris, operating eight offices across France (Paris, Lille, Lyon, Marseille, Bordeaux, Toulouse, Nantes) plus Barcelona. The company serves French ETI (mid-to-large enterprises) and PME (small-to-medium enterprises) clients across sectors including retail, industry, services, finance, media, energy, agribusiness, and luxury, with a stated base of 200+ clients. Its headcount is stated as 150+ employees on its homepage.
The firm is organized around two service pillars. The "SI Vente" (Sales IT) pillar covers B2B e-commerce implementation on Sylius, OroCommerce, Shopify, and Djust platforms, custom software development, ERP integration centered on Microsoft Dynamics 365 Business Central (including Dynamics NAV migration, Shopify-to-Business Central connectivity, electronic invoicing via Plateforme Agréée, and PIM/DAM integration with Akeneo). The "SI Ops" (Operations IT) pillar covers cloud infrastructure and managed services across AWS, Azure, GCP, OVHcloud, and DigitalOcean, DevOps consulting (CI/CD, Docker, Kubernetes, Terraform, Ansible), 24/7 infrastructure monitoring (Prometheus, Sentry, Elasticsearch, Datadog), cybersecurity and compliance (NIS 2, DORA, CRA), and legacy application modernization.
Hello Pomelo generates revenue through project-based professional services engagements (ETI projects with two-year TCO of 247.5-344.5k€; PME projects 93-120k€) and recurring managed services / TMA contracts (10% of integration budget in year one, 5-10% thereafter). Go-to-market is a sales-led, consultative model anchored by a regional office network, content marketing (blog, white papers, webinars), event participation (Tech Show Paris, Forum InCyber, Salon Souveraineté Numérique), and certified partnerships with Microsoft, Sylius, OroCommerce, Shopify, and the major hyperscalers, supported by Forrester TEI-based ROI validation. Notable disclosed clients include BNP Paribas, LeBonCoin, Tereos, Chaumet, Enovos, Voyage Privé, Sud Ouest, Socomat, and Grosjean Bois.
Hello Pomelo firmographics
Firmographics- Name
- Hello Pomelo
- Legal name
- Hello Pomelo
- Website
- https://hello-pomelo.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Hello Pomelo is a French IT services firm operating 8 offices across France and Barcelona, serving 200+ ETI and PME clients with B2B e-commerce, Microsoft Dynamics 365 Business Central ERP integration, custom software development, and multi-cloud managed services.
- Ownership category
- akta.pro rank
Hello Pomelo industry classification
Industry- Product category
- IT Services and Digital Consulting
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ERP Implementation & Systems Integration Services (BPAEAGAA)
- akta.pro secondary industries
- ERP Managed Services & AMS (Application Management) (BPAEAGAB), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)
Keywords
Where Hello Pomelo is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices8 records
Markets served
Hello Pomelo business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Project-Based: Fixed-price or time-and-materials consulting engagements for e-commerce implementation, ERP integration, software development, and infrastructure projects. Pricing varies significantly by project scope: small projects 93k€-120k€ TCO over 2 years for PME; larger ETI projects 247.5k€-344.5k€ TCO over 2 years.
- Managed Services - Cloud Infogérance: Ongoing 24/7 cloud infrastructure management and monitoring services with SLA-based contracts. Includes infrastructure IT, DevOps consulting, cybersecurity, and continuous infrastructure monitoring.
- TMA - Tierce Maintenance Applicative: Application maintenance and support services for Business Central and custom applications, typically structured as annual contracts at 10% of integration budget first year, 5-10% subsequent years.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | PME (Finance and Trade, no production) - TCO over 2 years |
| Other | Multi-year contract | ETI Industrial (Finance, Trade, Production, WMS) - TCO over 2 years |
| Subscription | Annual | Forrester Study Reference - Business Central ROI |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Hello Pomelo product offering
Product offeringCore offering
Hello Pomelo is a French IT services firm (ESN) that implements B2B e-commerce platforms (Sylius, OroCommerce, Shopify, Djust), integrates Microsoft Dynamics 365 Business Central ERP systems, and delivers managed cloud infrastructure services across AWS, Azure, GCP, OVH, and DigitalOcean. The company also provides custom business software development, DevOps consulting, cybersecurity, infrastructure monitoring, and legacy application modernization, organized around two service poles: SI Vente (Sales IT) and SI Ops (Operations IT).
Product overview
Hello Pomelo is a French IT services company (ESN) operating since ~2016 with 150+ employees serving 200+ clients. It offers an integrated portfolio of technology services organized around two poles: 'SI Vente' (Sales IT) and 'SI Ops' (Operations IT). The SI Vente pillar covers B2B e-commerce (implementing Sylius, OroCommerce, Shopify, and Djust platforms), ERP integration with Microsoft Business Central (including Dynamics NAV migration, Shopify integration, electronic invoicing, and TMA), and PIM/DAM integration. The SI Ops pillar provides cloud infrastructure and managed services (multi-cloud: AWS, Azure, GCP, OVH, DigitalOcean), DevOps consulting (CI/CD, Docker, Kubernetes, Terraform, Ansible), cybersecurity, infrastructure monitoring, and legacy application modernization. These services are delivered through 8 local agency offices across France (Lille, Paris, Lyon, Marseille, Nantes, Bordeaux, Toulouse) and Barcelona.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 200+ clients have evolved their information systems with Hello Pomelo
- +2 more outcomes
Companies that use Hello Pomelo
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles2 records
Hello Pomelo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability5 records
Feature5 records
Hello Pomelo partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- MicrosoftcoreCertified Microsoft partner specializing in Dynamics 365 Business Central implementation. Offers services including ERP integration, NAV to Business Central migration, Shopify-to-Business Central connectivity, and electronic invoicing. The partnership is a core competency area for Hello Pomelo.
- SyliuscoreSylius Partner - specialized agency for B2B e-commerce platform development using the open-source Sylius framework. Expertise in API-first, headless e-commerce architecture for complex B2B requirements.
- OroCommercecoreAgency expert in OroCommerce B2B platform implementation. Specializes in complex B2B e-commerce with native features for enterprise account management, hierarchical user roles, personalized catalogs, and pricing by segment.
- ShopifycoreE-commerce platform partner for Shopify and Shopify B2B implementations. Offers integration services connecting Shopify stores with Business Central ERP and other business systems.
- AWScoreMulti-cloud infrastructure management partner. Provides AWS cloud migration, deployment, and 24/7 management services as part of the company's DevOps and cloud infrastructure offerings.
- Microsoft AzurecoreCloud infrastructure partner for Azure. Offers cloud migration, deployment, and management services. Integrates with Microsoft ecosystem including Business Central and Office 365.
- Google Cloud Platform (GCP)coreMulti-cloud infrastructure management partner providing GCP deployment and management services as part of cloud infrastructure offerings.
- OVHcloudcoreFrench sovereign cloud provider partner. Offers cloud migration, hosting, and management with emphasis on European data sovereignty and GDPR compliance. Key partner for organizations prioritizing cloud sovereignty.
- French Tech ToulouseminorActive participant in French Tech Toulouse ecosystem, aligned with regional technology community and startup ecosystem in Occitanie.
- Aerospace ValleyminorCompetitive cluster partnership in aerospace sector. Aligns Hello Pomelo with industry-specific technology standards in the Toulouse region.
- Digital 113minorDigital technology cluster in Occitanie region, fostering connections with tech companies and innovation ecosystem.
- French Tech Grand ParisminorPartner in the French Tech Grand Paris ecosystem, Europe's leading startup and innovation ecosystem. Aligns Hello Pomelo with the broader Paris Île-de-France tech community.
- Systematic Paris-RegionminorTechnology cluster partnership in the Paris region, focused on digital and software industry collaboration.
- Campus CyberminorNational cybersecurity campus at La Défense, positioning Hello Pomelo in France's cybersecurity excellence hub and aligning with national security standards.
- La MêléeminorRegional technology association in Toulouse with DSI/Cyber commission, fostering peer network and knowledge sharing among regional IT leaders.
- CIGREFminorNetwork of large enterprises focused on digital transformation and IT governance. Hello Pomelo follows CIGREF guidance on FinOps and digital sovereignty trends.
- ForresterminorUses Forrester TEI (Total Economic Impact) studies as analytical framework for demonstrating Business Central ROI to prospects. Study documents 209% ROI for Business Central implementations.
Scale indicators5 records
Recent moves10 records
Expansion highlights6 records
Hello Pomelo competitors and assessment
Company assessmentDirect peers
- Smile: French open-source digital agency (and owner of the Sylius platform) that competes directly with Hello Pomelo on Sylius implementation, B2B e-commerce, and digital transformation for mid-market and enterprise clients.
- Theodo: French digital services firm (part of the Auchan-backed group historically) focused on web, mobile, and cloud modernization for mid-market and enterprise — closely comparable in size, stack, and customer profile.
- Aubay: French IT consulting and systems integration firm offering ERP, application development, and infrastructure services to mid-market and enterprise clients across France and Europe.
- Hardis Group: French IT services and software publisher offering ERP integration (including supply chain and logistics), cloud, and digital transformation for enterprise clients, with similar regional French footprint.
- Onepoint: French consulting and digital transformation firm serving large enterprises on architecture, cloud, ERP, and data, with comparable mid-market/enterprise customer overlap.
Broad incumbents
- Devoteam: Larger French-headquartered IT consultancy with deep cloud (AWS, Azure, GCP) and digital transformation practices, overlapping with Hello Pomelo's multi-cloud and ERP/middleware work for mid-market and enterprise.
- Sopra Steria: One of France's largest IT services groups, with significant ERP (including Microsoft), cloud, and digital transformation practices that compete for the same ETI/large enterprise engagements.
- Capgemini: Global IT services leader with French roots and large-scale cloud, ERP, and application services practices that compete for mid-market and enterprise digital transformation spend.
- CGI: Global IT and business consulting services firm with substantial French operations providing ERP, cloud, and managed services to enterprise and mid-market clients.
- Accenture: Global IT services and consulting leader with extensive cloud, ERP (Microsoft), and e-commerce practices that compete with Hello Pomelo on larger enterprise transformation deals in France.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Hello Pomelo social profiles
Digital presenceHello Pomelo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hello Pomelo leadership team
Management profileNumber of profiles
Profiles2 records
Hello Pomelo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hello Pomelo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hello Pomelo
What does Hello Pomelo do?
Hello Pomelo is a French IT services firm (ESN) that implements B2B e-commerce platforms (Sylius, OroCommerce, Shopify, Djust), integrates Microsoft Dynamics 365 Business Central ERP systems, and delivers managed cloud infrastructure services across AWS, Azure, GCP, OVH, and DigitalOcean. The company also provides custom business software development, DevOps consulting, cybersecurity, infrastructure monitoring, and legacy application modernization, organized around two service poles: SI Vente (Sales IT) and SI Ops (Operations IT).
Is Hello Pomelo a public or private company?
Hello Pomelo is a private company. It is classified as unknown and is currently operating.
When was Hello Pomelo founded?
Hello Pomelo was founded in 2016. It employs 51 to 100 people.
Where is Hello Pomelo based?
Hello Pomelo is headquartered in Paris, France, in the Europe region.
How does Hello Pomelo make money?
Three revenue lines are on record. Professional Services - Project-Based is the primary driver. The others are managed Services - Cloud Infogérance and TMA - Tierce Maintenance Applicative.
Who are Hello Pomelo's main competitors?
Direct peers on record are Smile, Theodo, Aubay, Hardis Group and Onepoint. Broad incumbents are Devoteam, Sopra Steria, Capgemini, CGI and Accenture.
Does Hello Pomelo have an API?
No public API is recorded for Hello Pomelo.
What industry is Hello Pomelo in?
Hello Pomelo's product category is IT Services and Digital Consulting. Its primary akta.pro industry code is BPAEAGAA, ERP Implementation & Systems Integration Services, with a secondary code of BPAEAGAB, ERP Managed Services & AMS (Application Management). Its NAICS code is 54151 and its SIC code is 7373.