GIG Logistics
GIG Logistics Technologies Limited is a Nigeria-founded, privately-held technology-driven logistics company operating domestic parcel delivery across Nigeria's 36 states, international shipping to 230+ destinations, haulage, warehousing, and corporate mailroom services. It serves long-tail e-commerce merchants, SMEs on subscription plans, and enterprise clients via the GIGGo app, 150+ experience centres, and offices across West Africa, North America, Europe, and China.
- Company typePrivate
- Founded2012
- HeadquartersHouston, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What GIG Logistics does
GIG Logistics Technologies Limited ("GIGL") is a privately-held, Nigeria-domiciled technology-driven logistics company founded in 2012. It operates a full-stack shipping, fulfilment, and warehousing platform for African e-commerce and cross-border trade. Core services include domestic parcel delivery across Nigeria's 36 states, international shipping to 230+ destinations through export/import operations, express services (GoFaster, 24–48 hour and same-day options), haulage (FTL/LTL), warehousing and fulfilment, and outsourced corporate mailroom management. Distribution combines 150+ physical Experience Centres, six international offices (Houston, Dallas, London, Toronto, Guangzhou, Accra), a Cotonou outpost, and a field fleet of 600+ active delivery vehicles.
The technology layer centres on the GIGGo mobile app — a self-serve interface for booking pickups, real-time shipment tracking, wallet management, and international shipping — supported by a public developer API and native plugins for Shopify, WordPress, and ERP systems. Payments are processed through Paystack, Sterling Bank, and Korapay rails. The company holds ISO 9001 and ISO 27001 certifications (adopted 2023) and operates a Mobile Experience Centre launched in 2025 for last-mile service extension.
GIGL serves a hybrid customer base spanning long-tail e-commerce merchants and social sellers (5M+ businesses served annually per company claims), SMEs on BASIC/CLASS subscription plans (CLASS at ₦4,500/month with discounted shipping, COD handling, and free insurance), and named enterprise clients including Huawei, GTCO, Interswitch, PZ Cussons, Reckitt, and Advantage Pharma. Revenue mechanics are primarily transaction-based (per-shipment fees in domestic and international lanes), supplemented by CLASS subscription recurring revenue, COD collection/remittance flow, haulage fees, and managed-service revenue from mailroom and warehousing contracts. No external institutional funding rounds are disclosed, indicating growth has been self-financed, and the legal entity remains founder/operator-led under CEO Sebastine Osita.
GIG Logistics firmographics
Firmographics- Name
- GIG Logistics
- Legal name
- GIG Logistics Technologies Limited
- Website
- https://giglogistics.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- GIG Logistics Technologies Limited is a Nigeria-founded, privately-held technology-driven logistics company operating domestic parcel delivery across Nigeria's 36 states, international shipping to 230+ destinations, haulage, warehousing, and corporate mailroom services. It serves long-tail e-commerce merchants, SMEs on subscription plans, and enterprise clients via the GIGGo app, 150+ experience centres, and offices across West Africa, North America, Europe, and China.
- Ownership category
- akta.pro rank
GIG Logistics industry classification
Industry- Product category
- Logistics Services
- NAICS
- General Freight Trucking, Local (48411), Couriers and Express Delivery Services (492110), General Warehousing and Storage (49311), Freight Transportation Arrangement (48851)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)
- akta.pro secondary industries
- Cross-Border E-commerce Fulfillment (DDP/DDU, International Parcel Inject) (TLAIADAG), Instant / Ultrafast Delivery (10–60 min, dark-store enabled) (TLAAAGAL)
Keywords
Where GIG Logistics is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
GIG Logistics business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Domestic Shipping Services: Per-shipment fees for domestic delivery across Nigeria including same-day, 24-48 hour express (GoFaster), and standard delivery. Pricing varies by weight, destination, and service level.
- International Shipping Services: Export and import shipping fees to/from 230+ global destinations. Revenue based on weight (per kg/lb) with options like GoFaster (3-5 days), GoLite (7-10 days), and GoStandard (10-14 days).
- E-commerce Logistics Subscription: CLASS plan subscription at ₦4,500/month offering 20% shipping discount, free doorstep delivery, free insurance (capped at ₦100,000), free returns, zero COD charges, and bulk pickup services for frequent shippers.
- Payment on Delivery (COD) Collection: Cash collection service where GIGL collects payment from buyers at delivery and remits to merchants within 3-4 business days, free of charge.
- Haulage Services: Bulk transportation for heavy goods including FTL (Full Truck Load) and LTL (Less Than Truck Load) shipments. Flexible pay-as-you-use models and competitive discounts for businesses.
- Mailroom Services: Outsourced mailroom management for corporate offices including on-site mailroom handling, off-site processing, digital logging, and secure dispatch.
- Warehousing & Fulfillment: Storage and fulfillment services including e-commerce order fulfillment (pick, pack, ship), secure pallet storage, and inventory management with real-time visibility.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Basic Plan - Free entry-level e-commerce shipping |
| Subscription | Monthly | CLASS Plan - Premium subscription at ₦4,500/month |
| Unit Pricing | Pay-as-you-go | GoLite - Affordable international shipping (7-10 business days) |
| Unit Pricing | Pay-as-you-go | GoFaster - Premium express international shipping (3-5 business days) |
| Unit Pricing | Pay-as-you-go | GoStandard - Standard international shipping (10-14 business days) |
| Unit Pricing | Pay-as-you-go | GoFaster Domestic - Express interstate delivery (24-48 hours) |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels8 records
GIG Logistics product offering
Product offeringCore offering
GIG Logistics is a technology-driven logistics company providing domestic parcel shipping across Nigeria's 36 states and international shipping to 230+ global destinations via the GIGGo mobile app, walk-in experience centres, and corporate sales channels. Core service lines include e-commerce merchant logistics (with Payment on Delivery collection, COD remittance, and Shopify/WordPress API integration), express delivery (GoFaster 24–48 hours and same-day), haulage (FTL/LTL bulk transport), warehousing and fulfillment, and outsourced corporate mailroom management.
Product overview
GIG Logistics operates as Africa's leading technology-driven logistics company, offering a comprehensive platform with multiple integrated services. The core offering consists of Domestic Shipping (nationwide coverage across Nigeria's 36 states) and International Shipping (230+ global destinations). The GIGGo App serves as the central mobile platform enabling customers to book pickups, track shipments, manage deliveries, and pay bills. Service modules include GoFaster (express 24-48 hour delivery), E-commerce Logistics (merchant plans with COD and API integrations), Last-Mile Delivery (doorstep service), Haulage (bulk transport), Mailroom Services (business correspondence), and Warehousing (storage and fulfilment). International operations span Export and Import services to/from UK, USA, Canada, China, and Ghana, with three shipping tiers (GoFaster, GoLite, GoStandard). The Corporate division provides tailored enterprise solutions. Supporting infrastructure includes 150+ experience centres across Nigeria and international locations in Ghana, UK, USA, Canada, China, and Benin Republic.
Differentiator
Problem solved
Functional benefit
Brands
- GIGGo App: On-demand delivery app for requesting pickups, tracking shipments, and managing deliveries across Nigeria and Ghana
- GoFaster
- GoLite
- GoStandard
Products and services
- Domestic Shipping Reliable and swift delivery service across all 36 states of Nigeria, with over 150 experience centres supporting nationwide coverage and pickup options at the doorstep, Alpha Shop drop-off locations, or via the GIGGo App.
- International Shipping (Export & Import) Cross-border parcel shipping to and from 230+ global destinations. Exports go from Nigeria or Ghana worldwide via three tiers (GoFaster 3-5 days, GoLite 7-10 days, GoStandard 10-14 days); imports come from the UK, USA, Canada, China, and Ghana with doorstep delivery, customs clearance support, and shipping insurance.
- Corporate Logistics Tailored end-to-end logistics solutions for individuals, SMEs, and enterprises including international delivery, haulage, pharmaceutical logistics, warehousing, corporate mailroom, and consultancy services, with dedicated account management via [email protected].
- GIGGo App On-demand mobile application (iOS and Android) for booking pickups, tracking shipments, managing deliveries, funding the GIGL digital wallet (via Paystack, Sterling, or Korapay), paying bills, scheduling pickups, and accessing international shipping services across Nigeria and Ghana.
- GoFaster Express Delivery Express interstate delivery service delivering packages within 24-48 hours across major Nigerian cities, with premium express international shipping to UK/USA/Canada completed within 3-5 business days and frequent departures.
- E-commerce Logistics (BASIC & CLASS Plans) Shipping solutions designed for online retailers including free Payment on Delivery (POD) cash collection and remittance within 3-4 business days, same-day delivery, dedicated merchant support, and native Shopify and WordPress API integrations for automated order transmission from e-commerce platforms.
- Mailroom Services Outsourced corporate mailroom management including on-site personnel handling, off-site processing, digital logging with audit trails, and secure dispatch routed through the GIGL courier network.
- Warehousing & Fulfillment Secure multi-location warehousing with e-commerce order fulfillment (pick, pack, and ship), pallet storage, inventory management with real-time visibility, and ERP system integration via API connectivity across Nigeria, Ghana, Canada, USA, and the UK.
- Haulage Services End-to-end bulk transportation across Nigeria and West Africa, serving manufacturing, FMCG, construction, agriculture, and retail industries using a specialized fleet with real-time tracking, flexible pay-as-you-use pricing, and competitive volume discounts.
- Last-Mile Delivery Door-to-door final-mile delivery with route-optimized routing and PIN-based delivery confirmation to ensure packages reach recipients' doorsteps.
Quantifiable outcome
- 230+ international destinations served
- +6 more outcomes
Companies that use GIG Logistics
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles4 records
GIG Logistics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
GIG Logistics partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- GlovocoreGIGL participated as panelists at the Future of Commerce Summit organized by Glovo, sharing insights on technology integration in logistics, renewable energy adoption, and building robust e-commerce infrastructure.
- ORDA AfricaminorJoint participation at Future of Commerce Summit discussing industry trends and technology partnerships in logistics.
- Paga GroupminorIndustry peer participating in e-commerce ecosystem discussions at summit.
- SunfiminorIndustry peer participating in e-commerce ecosystem discussions at summit.
Scale indicators8 records
Recent moves14 records
Expansion highlights6 records
GIG Logistics competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Customer concentration
GIG Logistics social profiles
Digital presenceGIG Logistics compliance and trust
Trust signalCompliance2 records
GIG Logistics financial estimates
Financial estimateRevenue estimate
Valuation estimate
GIG Logistics leadership team
Management profileNumber of profiles
Profiles7 records
GIG Logistics funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GIG Logistics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GIG Logistics
What does GIG Logistics do?
GIG Logistics is a technology-driven logistics company providing domestic parcel shipping across Nigeria's 36 states and international shipping to 230+ global destinations via the GIGGo mobile app, walk-in experience centres, and corporate sales channels. Core service lines include e-commerce merchant logistics (with Payment on Delivery collection, COD remittance, and Shopify/WordPress API integration), express delivery (GoFaster 24–48 hours and same-day), haulage (FTL/LTL bulk transport), warehousing and fulfillment, and outsourced corporate mailroom management.
Is GIG Logistics a public or private company?
GIG Logistics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was GIG Logistics founded?
GIG Logistics was founded in 2012. It employs 501 to 1,000 people.
Where is GIG Logistics based?
GIG Logistics is headquartered in Houston, United States, in the North America region.
How does GIG Logistics make money?
Seven revenue lines are on record. Domestic Shipping Services are the primary driver. The others are international Shipping Services, E-commerce Logistics Subscription, payment on Delivery (COD) Collection, haulage Services, mailroom Services and warehousing & Fulfillment.
Does GIG Logistics have an API?
Yes. GIG Logistics offers APIs that enable seamless integration of GIG Logistics' shipping services into third-party platforms. The API allows businesses to automate shipping processes, integrate with e-commerce platforms, and connect to warehouse management systems. API connectivity is available for Shopify and WordPress plugins, enabling instant order transmission and faster processing. The platform supports ERP system integration through API connectivity. Developer documentation is at giglogistics.com/developer.
What industry is GIG Logistics in?
GIG Logistics's product category is Logistics Services. Its primary akta.pro industry code is BPAMAHAD, Courier, Parcel & Last‑Mile Delivery Platforms, with a secondary code of TLAIADAG, Cross-Border E-commerce Fulfillment (DDP/DDU, International Parcel Inject). Its NAICS code is 48411 and its SIC code is 4210.