What Market Equipment does

Market Equipment is a commercial refrigeration and HVAC mechanical services company headquartered in Spokane, Washington, founded in 1964 and operating across the Mountain West region (Washington, Oregon, Idaho, Montana, and Utah). The company installs, services, and maintains commercial refrigeration, electrical, HVAC, bakery, and deli equipment for grocery stores, restaurants, convenience stores, food distributors, healthcare facilities, and institutional customers, with 24/7 emergency dispatch and preventative maintenance contracts forming the recurring revenue base. It is an authorized installer or service provider for major OEMs including Hill Phoenix, Danfoss, Honeywell, Carel, Emerson, Copeland, Russell, Rational, and DIGI, enabling it to integrate building management systems, micro-distributed refrigeration (e.g., Hill Phoenix SoloChill), and retail technology (TERAOKA self-checkout) into turnkey projects. The company operates from four offices (Spokane HQ, Great Falls, Black Eagle, and South Salt Lake) and is a member of The Arcticom Group, a North American conglomerate of mechanical services companies that provides shared back-office functions. Revenue is generated primarily through recurring maintenance and repair service contracts, one-time installation and construction projects, and equipment sales and integration, with pricing on a quote basis. Leadership is held by co-owners Don Hiller (Co-CEO) and Norval Luth (President).

Name

Market Equipment

Legal name

Market Equipment

Website

https://marketequip.com

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

101–250 employees

Short description

Market Equipment installs, services, and maintains commercial refrigeration, HVAC, electrical, and bakery/deli equipment for grocery stores, restaurants, convenience stores, food distributors, and institutional customers across the Mountain West, operating since 1964 as a member of The Arcticom Group.

Ownership category

akta.pro rank

Product category

Commercial Refrigeration Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131), Refrigeration Equipment and Supplies Merchant Wholesalers (423740)

SIC

Refrigeration & Service Industry Machinery (3580), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)

akta.pro primary industry

Commercial Refrigeration Repair & Maintenance (HSAOAJAA)

akta.pro secondary industries

Compressor, Condenser & Evaporator Service (HSAOAJAG), Preventive Maintenance Programs for Refrigeration Systems (HSAOAJAL), Emergency Refrigeration Service (24/7) (HSAOAJAM), Commercial & Industrial Refrigeration Systems (IMAHAKAA), Refrigeration & Cold-Chain Equipment Service (IMAIABAE)

Keywords

• Commercial refrigeration services
• HVAC installation maintenance
• Commercial freezer repair
• Grocery equipment services
• Building management systems

Headquarters

HQ city

Spokane

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Maintenance and Repair Services: Recurring revenue from preventative maintenance contracts and emergency repair services for commercial refrigeration, HVAC, electrical, bakery, and deli equipment. Emergency services available 24/7.
2. Installation and Construction: One-time project revenue from new refrigeration system installation, remodels, new construction, and building management system installations. Includes design-build services and bid-specification work.
3. Equipment Sales and Integration: Sales and installation of commercial equipment including refrigeration units, ovens, coffee machines, self-checkout systems, and building management systems with associated parts and labor.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Market Equipment installs, services, and maintains commercial refrigeration systems for grocery stores, restaurants, convenience stores, and food processing facilities across the Mountain West. The company offers 24/7 emergency repair, preventative maintenance, new construction and remodel installation, electrical and HVAC work, bakery and deli equipment service, and building management system integration.

Product overview

Market Equipment is a commercial refrigeration and HVAC services company serving grocery stores, restaurants, convenience stores, and food processing facilities since 1964. They operate across Washington, Montana, Utah, Idaho, and Oregon. Their core service portfolio centers on commercial refrigeration installation, 24/7 emergency repair, preventive maintenance, electrical services, and HVAC systems, supplemented by deli and bakery equipment services, building management system (BMS) integration with Danfoss/Honeywell/Carel/Emerson platforms, and grocery store layout design. As a product reseller and integrator, they offer DIGI retail technology (self-checkout, scales, labelers) and install Hill Phoenix refrigeration products. Additional services include coffee machine maintenance, COVID vaccine refrigeration, energy efficiency solutions, and specialty systems like produce misting and humidity control.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Refrigeration Installation and Maintenance Services Professional commercial refrigeration repair, installation, and maintenance services for grocery stores, restaurants, convenience stores, and food processing facilities, including reach-in refrigerators, walk-in coolers, freezers, and freezer cases.
• 24/7 Emergency Refrigeration Repair Round-the-clock emergency repair services for commercial refrigeration equipment including reach-in refrigerators, walk-in coolers, bakery and deli equipment, and mechanical systems.
• Electrical Services Licensed electrical installation services for commercial refrigeration systems, including intricate electrical work for supermarket design and refrigeration system integration.
• HVAC Services Turn-key HVAC projects including furnace/heating units, air conditioning, rooftop units, make-up air systems, ventilation, exhaust fans, and chiller services for grocery and commercial environments.
• Deli Equipment Services Maintenance, repair, and installation services for deli equipment including rotisserie ovens, slicers, cutlery, stoves, fryers, and hot cases.
• Bakery Equipment Services Installation, maintenance, and repair services for bakery equipment including ovens, bread slicers, and Rational ovens used in grocery store deli and hot bar operations.
• Building Management System (BMS) Installation and Maintenance Installation and ongoing maintenance of Building Management Systems and controls from Danfoss, Honeywell, Carel, and Emerson for monitoring and optimizing commercial refrigeration and HVAC systems.
• New Construction and Remodel Services Full-service new construction and remodel projects including refrigeration system design, EMS system installations, natural refrigerant conversions, and store/kitchen/distribution center design.
• Walk-In Cooler and Freezer Installation Design, installation, and maintenance of walk-in coolers and freezers for grocery stores, restaurants, cideries, and food distribution facilities.
• Grocery Store Layout and Design Services Engineering and design services for grocery store and restaurant layouts including refrigeration system design, workflow optimization, and space planning for optimal energy efficiency.
• DIGI Retail Technology Products DIGI brand retail technology including TERAOKA Smile Self-Checkout Systems, DIGI scales, wrappers, and DIGI Linerless Labelers. Market Equipment provides sales, installation, and maintenance services for these products.
• Hill Phoenix Refrigeration Products Hill Phoenix brand refrigeration products including ORZH freezer cases and SoloChill micro-distributed refrigeration systems. Market Equipment provides installation and maintenance services for these products.
• Coffee Machine Service Commercial coffee machine and espresso machine repair, maintenance, and service including monthly cleaning and ongoing maintenance for coffee shops and grocery store coffee stations.
• Additional Services Supplementary services including refrigerant conversions, energy savings consultations, energy rebates assistance, interior/exterior lighting, refrigeration case relocation, filter replacement, produce misting systems, and produce/meat humidity systems.
• COVID-19 Vaccine Refrigeration Installation and maintenance of ultra-low temperature refrigeration units for COVID-19 vaccine storage, including ThermoFisher and Avantor ultra-low freezers capable of maintaining -80°C temperatures.

Named customers24 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• Hill PhoenixcoreTechnology or IntegrationMarket Equipment is an authorized installer of Hill Phoenix refrigeration products including SoloChill micro-distributed refrigeration systems and ORZH freezer cases. SoloChill provides flexible cooling with reduced refrigerant requirements (up to 80% reduction) and improved energy efficiency for grocery stores.
• DanfosscoreTechnology or IntegrationInstallation and maintenance of Danfoss Building Management Systems and controls. Danfoss has been providing power solutions, cooling and heating services since 1933 with nearly 30,000 employees operating in over 100 countries.
• HoneywellcoreTechnology or IntegrationInstallation and maintenance of Honeywell building management and HVAC controls. Honeywell provides building technology solutions to help businesses reduce downtime and improve performance.
• CarelcoreTechnology or IntegrationInstallation and maintenance of Carel control technology for HVAC and refrigeration systems. Carel designs, manufactures, and distributes control and humidification solutions for commercial HVAC markets.
• EmersoncoreTechnology or IntegrationInstallation and maintenance of Emerson control and monitoring systems including E2 Facility Management System. Emerson provides innovative, high-quality control and safety systems for refrigeration applications.
• CopelandcoreTechnology or IntegrationInstallation of Copeland compressors as components in commercial refrigeration systems, known for reliability and performance in demanding applications.
• The Arcticom GroupcoreStrategic or Co-development PartnerMarket Equipment is a member of The Arcticom Group family of best-in-market mechanical services companies. The parent company coordinates operations across North America and provides shared services including billing, payment processing, and HR functions.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TAG Refrigeration: TAG Refrigeration is a sister company in The Arcticom Group family of HVACR service providers, offering commercial refrigeration service, installation, and maintenance to grocery and food retail - directly comparable in service mix, customer segments, and model to Market Equipment.
• AJ Refrigeration: AJ Refrigeration is another Arcticom Group operating company providing commercial refrigeration, HVAC, and mechanical services to grocery, restaurant, and convenience customers - functionally identical to Market Equipment's offering and customer base.
• Harris Mechanical: Harris Mechanical is a Pacific Northwest commercial HVAC and refrigeration contractor serving grocery and industrial clients with installation, service, and 24/7 emergency support - directly overlapping in geography and customer mix with Market Equipment.
• Tech-24 Commercial Refrigeration: Tech-24 is a national commercial refrigeration service provider specializing in installation, emergency repair, and preventative maintenance for grocery and foodservice operators - directly competitive in Market Equipment's core service lines.
• Refrigerated Solutions Inc: Refrigerated Solutions Inc. is a commercial refrigeration installation and service provider serving grocery, foodservice, and cold storage customers - directly comparable service portfolio and customer base to Market Equipment.

Broad incumbents

• CoolSys: CoolSys is one of the largest national commercial refrigeration and HVAC service providers in the U.S., serving grocery, foodservice, and industrial customers with similar installation, maintenance, and emergency-repair capabilities - represents the scaled incumbent Market Equipment competes against.
• Piedmont Service Group: Piedmont Service Group is a national commercial HVAC, refrigeration, and mechanical services provider focused on retail, grocery, and restaurant chains - similar long-term contract model and multi-store service delivery to Market Equipment's.

Regional players

• Engineered Refrigeration Systems: ERS is a regional commercial refrigeration contractor focused on supermarket and grocery installation, service, and EMS controls in the Southeast - similar specialty but operating in a different geography than Market Equipment.

Others

• Hill Phoenix (parent Dover): Hill Phoenix is a leading manufacturer of commercial refrigeration display cases and systems (including SoloChill and ORZH) - Market Equipment is an authorized installer of Hill Phoenix products, making it both a supplier partner and an adjacent player in the same value chain.
• CFESA / Commercial Food Equipment Service Association: CFESA is a non-profit association of commercial food equipment service agents, of which Market Equipment would typically be a member - represents the industry trade body and ecosystem of similarly-positioned independent service contractors.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/thearcticomgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Market Equipment