Connecthub

What Connecthub does

Connecthub S.r.l is an Italian omnichannel logistics and digital services company founded in 2008 in Mantova, operating as a wholly-owned subsidiary of Lenet Group (formerly the strategic group constituted by Thun Spa following its July 2020 acquisition of 100% of Connecthub). The company describes itself as an "Omnichannel Enabler" serving enterprise retail, e-commerce, and consumer goods brands across Italy with selected operations in Germany, France, and the United States. It maintains five offices (Mantova headquarters, Cesena, Milano-Assago, Bologna, and a registered office in Bolzano) and operates a 45,000-50,000 square meter automated logistics facility at Mantova integrating physical retail, e-commerce, and marketplace fulfillment across B2B and B2C flows.

The platform combines several service pillars delivered through two legal entities: Connecthub S.r.l for logistics operations, and Connecthub Digital S.r.l for technology, analytics, and content services. Core products include Logistics B2B/B2C with Pick to Voice, Pick to Light, robotic palletization, and Track & Trace; ERP & Cloud Solutions anchored on an SAP EWM Competence Center and the proprietary FAST Cloud Platform; Analytics & Big Data services including Balanced Scorecard and Customer Intelligence; the Volume Predictor AI tool (developed with FibonacciLab for 12-week shipping volume forecasting); professional photoshooting with PIM/DAM integration; customer care; and the Connecthub Academy training program (40+ courses). The technology stack is built on SAP EWM, FAST Cloud, and integrations with major ERPs (SAP, AS/400, NetSuite, Microsoft Dynamics), e-commerce platforms (Magento, SAP Hybris, Salesforce, Shopify, PrestaShop, WooCommerce), marketplaces (Amazon, eBay, Alibaba, Privalia, Westwing), and couriers (DHL, BRT, GLS, SDA, FedEx, UPS, TNT, Milkman).

The business model spans managed services for volume-based logistics contracts, subscription/recurring revenue from ERP and cloud solutions (including AMS), and professional services for analytics, photoshooting, and academy training. The go-to-market is enterprise field sales via direct engagement, inbound website forms, and strategic partnerships, served by an Italian-based team. The company is privately held, family-controlled through Lenet Group and Thun Spa, with no public market listing or external venture funding disclosed.

Name

Connecthub

Legal name

Connecthub S.r.l

Website

https://connecthub.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Connecthub is an Italian omnichannel logistics and digital enabler providing integrated B2B/B2C fulfillment, ERP and SAP EWM solutions, analytics, and content services to enterprise retail, e-commerce, and consumer-goods brands, operating as a subsidiary of Lenet Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Mantova

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Logistics & Fulfillment Services: Omnichannel logistics services including B2B and B2C fulfillment, warehousing, picking, packaging, and shipping. Revenue generated through volume-based logistics service agreements with enterprise clients.
2. ERP & Cloud Solutions: SAP EWM implementation, FAST Cloud Platform subscription, and technology outsourcing services. Includes AMS (Application Management Services) for ongoing support and ticket resolution.
3. Analytics & Big Data: Business Intelligence, analytics, and data science consulting services including Balanced Scorecard implementation, dashboard development, and Customer Intelligence solutions.
4. Photoshooting & Content Production: Professional photography services for e-commerce including still life, corporate, social advertising content creation with PIM/DAM integration.
5. Academy & Training: Corporate training programs including soft skills, technical skills, HSE, Change Management, Prince 2, and TPM courses. 40 active courses with 400 people trained and 2000 training hours delivered.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Connecthub provides integrated omnichannel logistics, ERP/cloud, analytics, photoshooting, customer care, and training services to enterprise brands across fashion, cosmetics, food & beverage, electronics, and consumer goods. Core operations span 45,000 sqm of automated B2B/B2C fulfillment infrastructure paired with SAP EWM consulting, the proprietary FAST Cloud Platform, and AI-powered Volume Predictor analytics. The offering enables clients to manage warehouses, retail stores, e-commerce, and marketplaces from a single integrated platform.

Product overview

Connecthub is an Omnichannel Enabler offering a comprehensive suite of logistics, digital, and professional services. The portfolio consists of core service pillars: Logistics (omnichannel B2B/B2C fulfillment with 45,000 sqm automated warehouse, Pick to Voice/Light, robotic palletization, track & trace), ERP & Cloud Solutions (SAP EWM competence center, FAST Cloud Platform, AMS services), Analytics & Big Data (Balanced Scorecard, Customer Intelligence, Volume Predictor AI), Photoshooting Services (still life, e-commerce, corporate, social content with PIM/DAM), Customer Care, and Academy (40+ training courses). The FAST Cloud Platform serves as the proprietary cloud infrastructure for business process management, while Volume Predictor represents their AI-powered predictive analytics capability for logistics demand forecasting.

Differentiator

Problem solved

Functional benefit

Brands

• FAST Cloud Platform: A fully configurable cloud environment for managing global forwarding services, enabling intuitive and flexible customization of service structures to guide operations and focus resources on value-creating business processes.

Products and services

• Omnichannel Logistics (B2B/B2C Fulfillment) Integrated omnichannel logistics services covering all distribution channels including warehouses, retail stores, e-commerce, and marketplaces, enabling seamless B2B and B2C fulfillment across 45,000 sqm of highly automated facilities. Targeted at enterprise retail, e-commerce, and consumer goods brands in Italy, Germany, France, and the USA.
• ERP & Cloud Solutions Enterprise resource planning and cloud application services including SAP EWM Competence Center implementation, SAP S/4HANA integration, FAST Cloud Platform deployment, and technology outsourcing for supply chain management. Targeted at manufacturing, logistics, pharmaceutical, chemical, construction, and utilities enterprises.
• Analytics & Big Data Business intelligence and data science consulting services including Balanced Scorecard implementation, KPI development, and customized dashboards for data-driven decision making across business departments. Targeted at enterprises seeking customer intelligence, lifetime value (LTV) analysis, and strategic management tooling.
• Photoshooting Services Professional photography services including still life, e-commerce photography, corporate shoots, and social media advertising content production with PIM/DAM integration for centralized product content and image library management. Targeted at e-commerce brands needing content for online catalogs and marketplace listings.
• Customer Care Value-added customer service and care solutions customized for each brand to enhance shopping experiences and customer support operations. Targeted at enterprise brands seeking outsourced customer support aligned with their omnichannel fulfillment operations.
• Connecthub Academy Corporate training and professional development programs offering 40+ active courses covering soft skills, technical skills, HSE (Health, Safety, Environment), Change Management, Prince 2, and TPM. Targeted at corporate clients and individuals seeking continuous skills development; 400 participants trained and 2,000 training hours delivered.
• FAST Cloud Platform Proprietary fully configurable cloud environment for global forwarding service management, enabling intuitive business process configuration with complete integration of value chain actors. Designed as a standalone cloud platform offering for logistics and forwarding service providers.

Quantifiable outcome

• Volume Predictor enables 12-week advance forecasting with weekly granularity for accurate Operations planning
• +4 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability2 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core, minor and flagship.

• FibonacciLabcoreTechnology or Integration · 1 January 2023Strategic partnership for AI-powered predictive analytics. FibonacciLab developed Volume Predictor, a machine learning tool that forecasts shipping volumes 12 weeks in advance. The collaboration enables Connecthub to offer data-driven Sales&Operations Planning for retail and e-commerce logistics, with automated warehouse organization capabilities.
• BowlproscoreGTM or Marketing Partner · 1 July 2021Bowlpros, innovative startup for healthy food and tropical table accessories, partnered with Connecthub for e-commerce logistics operations management. Connecthub implemented specialized food e-fulfillment including inbound, storage, shipment preparation, and order personalization. Shared values include innovation, sustainability, creativity, and customer experience focus.
• ManHandWorkcoreStrategic or Co-development Partner · 1 May 2021Strategic partnership with Turin-based company specializing in operations, logistic intelligence and human resources. Partnership focuses on developing activities at the Mantova logistics hub. Contract certified by Fondazione Universitaria Marco Biagi dell'Unimore as recognition of quality and reliability.
• IFOA (Istituto di Formazione Olivetti)minorStrategic or Co-development Partner · 1 January 2021Collaboration on Executive Program in Digital Retail Management. IFOA partnered with Connecthub, HSPI, and Cavalieri Retail to deliver 60-hour training program for Store Managers, Area Managers, Retail Managers, and Marketing Managers on effective store, e-commerce, and digital customer experience management.
• HSPIminorStrategic or Co-development Partner · 1 January 2021Partner in Executive Program in Digital Retail Management collaboration with IFOA and Cavalieri Retail.
• Cavalieri RetailminorStrategic or Co-development Partner · 1 January 2021Partner in Executive Program in Digital Retail Management collaboration with IFOA and HSPI.
• Thun SpaflagshipOthers · 1 July 2020Thun Spa, market leader in ceramic and quality gift products with €124.6M revenue in 2019, acquired 100% of Connecthub and established strategic group with Lenet. Simon Thun (Vicepresident) leads new strategic group. Francesco Pandolfi serves as CEO of Thun Spa and new group development.
• Lenet GroupflagshipOthers · 1 July 2020Lenet Group represents the family of companies evolved from Thun Spa strategic group formation. Connecthub operates as part of Lenet Group along with Gift & Home Decor, Digital Innovation, and Logistics & Supply Chain business units. Filippo Ceradelli serves as General Manager Logistics & Supply Chain of Connecthub-Lenet.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Arvato (Bertelsmann): Arvato provides comprehensive supply chain management, e-commerce fulfillment, and omnichannel services to global brands - directly competing with Connecthub's integrated logistics and digital offering for mid-market European brands.
• Bcube: Italian third-party logistics provider with omnichannel fulfillment capabilities and warehouse automation, serving similar retail and consumer goods clients in Italy and Southern Europe.

Broad incumbents

• DHL Supply Chain: Global 3PL leader offering contract logistics, warehousing, and e-commerce fulfillment with vastly greater scale and geographic reach than Connecthub; competes for the same enterprise retail and consumer goods RFPs.
• Geodis: French-headquartered global logistics and supply chain operator with contract logistics and e-commerce fulfillment services across Europe, serving comparable retail and fashion brands.
• Kuehne+Nagel: Global logistics provider with contract logistics division offering e-commerce fulfillment and value-added services, competing with Connecthub for enterprise omnichannel contracts.
• Blue Yonder: Enterprise supply chain planning and execution platform with demand forecasting capabilities comparable to Connecthub's Volume Predictor AI, serving overlapping retail and consumer goods customers.

Emerging players

• Fluent Commerce: Cloud-native order management platform for omnichannel retail, addressing the same channel orchestration and inventory visibility problems Connecthub solves with its integrated platform.
• ToolsGroup: AI-powered supply chain planning and demand forecasting vendor that competes with Connecthub's Volume Predictor for predictive analytics in retail and e-commerce logistics.

Regional players

• Radwell Logistics: Italian e-commerce fulfillment specialist with comparable warehouse and shipping capabilities, often competing for the same Italian fashion and consumer goods mid-market clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/connecthubcompany
• LinkedInlinkedin.com/company/connecthubdigitaltransformationhub
• Instagraminstagram.com/_connecthub_
• Xx.com/_Connecthub_

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connecthub