Tablet Solutions

What Tablet Solutions does

Workheld GmbH, operating under the name Workheld and historically associated with the Tablet Solutions brand, is a Vienna-based B2B SaaS company founded in 2014 that provides connected workforce management software for industrial enterprises. Its platform digitizes production, assembly, commissioning, customer service, and maintenance processes — replacing paper-based documentation with digital workflows, mobile task execution, asset management, drag-and-drop order scheduling, digital checklists, PDF report generation, and offline-capable service reporting. The platform is delivered across three deployment channels (Microsoft Azure Europe cloud, on-premise, and SAP Cloud Platform on SAP HANA), and integrates natively with SAP ERP systems. Product surface consists of two modules: Workheld Flow (the core workflow/mobile-working application) and Workheld Sense (an IIoT add-on that integrates machine, process, and production data into the customer's IT landscape).

The business model is enterprise subscription SaaS with annual billing, quote-based pricing, and a consultative field sales motion centered on demonstration requests and requirements gathering — typical of mid-market vertical software sold to industrial buyers. Marketing is content-driven via the company website/blog, supplemented by industry-event participation (e.g., Industry 4.0 'Mission:FutureJob'). The reference base spans 16 named enterprise customers across manufacturing (Palfinger, Doppelmayr, Lenzing, LEWA, Messer, Mondi, austrocel, Adler, SBM, Peneder), intralogistics (LTW Intralogistics, TGW), automation (DS Automation), energy/utilities (Wien Energie), technology (Kapsch), and building services (Fix Gebäudesicherheit + Service) — primarily within the DACH region. Quantified value claims cited on the company site include cost reductions of up to 25% and productivity gains of up to 30%. The company is privately held, has received at least one early venture funding round (March 2016, QC·VENTURES noted), and operates with a very lean team of 1–10 employees, making it a small but specialist participant in the European industrial FSM/IIoT segment.

Name

Tablet Solutions

Legal name

Workheld GmbH

Website

https://tabletsolutions.at

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Workheld GmbH (Vienna, Austria, founded 2014) provides connected workforce management and IIoT software that digitizes production, assembly, service, and maintenance processes for European industrial enterprises on Microsoft Azure with SAP integration.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYIMAHAHAJ

Industrial Automation Software (SCADA, HMI, MES, Historian)

Industrials, Manufacturing & Construction/Industrial Machinery & Heavy Equipment/Industrial Automation & Robotics Equipment

SECONDARYBPAEAIAA

Managed Workplace Services (DaaS/Workplace-as-a-Service)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

Keywords

• Field service management
• Connected workforce software
• Industrial IIoT platform
• Mobile workflow software
• SAP-integrated maintenance

Headquarters

HQ city

Breitenfurt Bei Wien

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Subscription (Cloud): SaaS subscription model with cloud deployment on Microsoft Azure Europe, designed to meet strict EU data protection requirements. Provides full functionality of Workheld Standard without infrastructure management.
2. Software Subscription (On-Premise): On-premise deployment option giving all benefits of Workheld Standard version without limitation, implemented on corporate servers for additional data control.
3. SAP HANA Platform Subscription: Subscription model with SAP Cloud Platform deployment for customers requiring SAP HANA integration.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Tablet Solutions (operating as Workheld GmbH) provides a cloud-based connected workforce management software platform that digitalizes industrial production, assembly, commissioning, customer service and maintenance processes. The platform consists of Workheld Flow for digital workflows and mobile working for technicians and production workers, and Workheld Sense for IIoT integration of machine, process and production data into enterprise IT infrastructure.

Product overview

Workheld is a connected workforce management software platform with a modular architecture consisting of two main products: Workheld Flow (core platform for digital workflows and mobile working) and Workheld Sense (IIoT add-on module for machine, process and production data integration). The platform supports production, assembly & commissioning, customer service, and maintenance sectors, and is available on-premises or via Microsoft Azure cloud infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Workheld Flow: Digital workflows and mobile working platform for technicians in the field and workers in production.
• Workheld Sense

Products and services

• Workheld Flow

Quantifiable outcome

• Cost reduction of up to 25%
• +1 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature9 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• SAP Field Service Management: SAP's FSM offering (built on the ClickSoftware acquisition) is the most direct competitor, covering field service, workforce dispatch, and maintenance for industrial customers — the same core use cases Workheld targets. Especially close given Workheld's native SAP and SAP HANA integration story.
• IFS Field Service Management: IFS provides FSM, asset management and workforce optimization purpose-built for industrial, aerospace, energy and manufacturing customers — a closely aligned target customer profile and product scope to Workheld.

Broad incumbents

• ServiceNow Field Service Management: ServiceNow extends its Now Platform into FSM, workflow automation and connected worker scenarios for industrial customers. Competes for the same enterprise digital workflow budget, but as part of a much broader IT service management suite.
• Salesforce Field Service: Salesforce's Field Service product (originating from the ServiceMax acquisition) targets asset-heavy and industrial service organizations. Competes on connected workforce, scheduling and mobile workflows, but anchored in the broader Salesforce CRM ecosystem.
• Microsoft Dynamics 365 Field Service: Microsoft's Dynamics 365 Field Service module competes for industrial mobile workforce budgets, especially given Azure cloud alignment. Represents a 'bundle' alternative to Workheld for enterprises already standardized on Microsoft.
• PTC ThingWorx: PTC's ThingWorx platform delivers industrial IoT, connected workforce and asset performance capabilities for manufacturers. Directly adjacent to Workheld Sense's IIoT and predictive maintenance positioning.
• GE Digital APM (Asset Performance Management): GE Digital's APM suite combines asset reliability, predictive maintenance and connected worker capabilities for industrial enterprises. Adjacent competitor particularly relevant to Workheld Sense's predictive maintenance and IIoT narrative.

Emerging players

• UpKeep: UpKeep is a mobile-first CMMS and asset operations platform aimed at maintenance and reliability teams. Overlaps with Workheld's Maintenance and digital-checklist use cases at the lower-mid market end.
• MaintainX: MaintainX offers mobile-first work order, inspection and maintenance execution software. Competes for industrial maintenance and operations teams that need digital workflows on tablets and phones — similar buyer persona to Workheld.
• Fiix (by Rockwell Automation): Fiix is a cloud CMMS now part of Rockwell Automation, targeting maintenance and asset management for industrial customers. Competes with Workheld in the maintenance and digital checklists use case.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/teamtabletsolutions
• LinkedInlinkedin.com/company/tablet-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tablet Solutions