What Datasafe does

Datasafe is a US-based records and information management (RIM) services provider headquartered in South San Francisco with over 70 years of operating history (firmographic founding date of 1946). The company offers an integrated portfolio covering the full information lifecycle: physical offsite records storage (including specialized, tape vaulting, and underground storage), secure shredding, health information management (release of information, medical record retrieval, audit management), and enterprise content management (document conversion, workflow automation, digital repository). Operations are delivered through a proprietary, trademarked technology stack branded as the Vital family — including VitalControl® (centralized information governance platform with SSO-enabled repository unification), VitalWeb® (records management software), VitalChart® (healthcare records retrieval), VitalShred®, VitalECM®, VITAD (IT asset disposition), and ImageSilo® (digital repository).

Datasafe serves more than 50,000 clients across 170+ US locations spanning banking, healthcare, insurance, education, legal, financial services, manufacturing, retail, hospitality, small business, and government sectors. Revenue is generated through a blend of recurring models: subscription-style fees for offsite storage and recurring shredding contracts, per-request processing for healthcare release of information, and project-based professional services for document digitization and workflow automation. Go-to-market is primarily consultative direct enterprise field sales with quote-based pricing; self-service web portals (VitalWeb, VitalChart, ImageSilo) supplement the field motion. Marketing combines vertical industry content (digital transformation, compliance, information governance), LinkedIn presence, and participation in AHIMA and ARMA industry conferences.

The company is privately held with no disclosed institutional ownership, no parent company, and no documented M&A activity in the available data. Public pricing is not disclosed; services are customized per client. The company's stated focus on regulatory-heavy verticals (HIPAA-driven healthcare, banking compliance, insurance retention) combined with multi-decade client tenure creates a defensive, cash-generative profile characteristic of mature B2B service businesses.

Name

Datasafe

Legal name

Vital Records Control LLC

Website

https://datasafe.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Datasafe is a US-based records and information management company providing physical storage, secure shredding, health information management, and enterprise content management services to over 50,000 clients across banking, healthcare, legal, government, and other regulated industries.

Ownership category

akta.pro rank

Product category

Records and Information Management

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Information (51)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Data Governance Platforms (Policies, Stewardship, Workflows) (HDAEADAB)

akta.pro secondary industries

IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK), Data Security & Access Governance for Data (Entitlements/Policy Enforcement) (HDAEADAH)

Keywords

• Records management services
• Document storage solutions
• Secure shredding services
• Health information management
• Enterprise content management

Headquarters

HQ city

South San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Records Storage Solutions: Physical and digital records storage services including offsite storage, specialized storage, tape vaulting, and underground storage solutions. Revenue is generated through recurring storage fees, retrieval charges, and facility management services.
2. Secure Shredding Services: Document and media destruction services including scheduled shredding, one-time shredding, drop-off shredding, hard drive destruction, product destruction, and shredding events. Revenue generated through service fees per destruction event or recurring service contracts.
3. Health Information Management: Release of information services, medical record retrieval software, and compliance services for healthcare providers. Revenue from per-request processing fees and software subscriptions.
4. Enterprise Content Management: Document conversion services, document management software, and workflow automation. Revenue from professional services (conversion/scanning projects) and software licensing/subscriptions.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Datasafe provides integrated records and information management (RIM) services covering the full information lifecycle from creation through secure destruction. Core offerings include offsite physical records storage (with specialized, tape vaulting, and underground options), secure shredding and IT asset disposition, health information management (release of information, medical record retrieval, audit management), and enterprise content management (document conversion/scanning, workflow automation, digital repository). The portfolio is unified by proprietary information governance software and delivered through 170+ U.S. facilities to 50,000+ enterprise and mid-market clients.

Product overview

VRC (Vital Records Control) offers an integrated records and information management (RIM) platform with four core branded solutions covering the entire information lifecycle. VitalControl® serves as the central information governance hub connecting all repositories. Vital Records provides secure physical storage with multiple tiers including offsite, specialized, tape vaulting, and underground options, bundled with VitalWeb records management software. VitalChart® handles healthcare-specific needs including release of information, audit management, and medical records retrieval software. VitalShred® offers secure destruction for documents, media, and IT assets. VitalECM® provides enterprise content management with document conversion, document management software, and workflow automation. The portfolio serves industries including banking, healthcare, insurance, education, legal, financial institutions, manufacturing, retail, government, and small business.

Differentiator

Problem solved

Functional benefit

Brands

• VitalControl: Record Information Management platform providing universal searches, dashboard metrics, retrieval requests, destruction planning, and SSO connectivity to internal, third-party, and VRC repositories
• VitalWeb
• VitalChart
• VitalShred
• VitalECM
• VitalCares
• VITAD
• ImageSilo

Products and services

• VitalControl Centralized information governance platform that consolidates all information repositories for universal searches, dashboard metrics, retrieval requests, destruction planning, and compliance management, with SSO connectivity to internal, third-party, and Datasafe repositories. Sold to enterprise and mid-market clients across banking, healthcare, legal, insurance, and government verticals.
• Vital Records Offsite Storage Secure offsite physical storage service for vital records with retrieval and access capabilities across 170+ U.S. facilities, sold to enterprise and mid-market clients with long-term retention and compliance needs.
• Vital Records Specialized Storage Specialized storage solutions for non-standard records requiring specific handling or environmental conditions beyond standard offsite storage.
• Tape Vaulting Storage Secure storage service for magnetic media tapes in climate-controlled vault environments, designed for IT and business continuity backup media retention.
• Underground Storage Disaster-protected underground storage service for critical records housed in geologically stable locations, used for business continuity and catastrophic-risk protection.
• Release of Information Services Customized release of information (ROI) services for healthcare providers of all sizes that handle medical records requests with HIPAA compliance, used to manage patient, payer, and legal record requests.
• Healthcare Audit Management Audit management solutions to help healthcare organizations meet compliance requirements during payer, regulatory, and internal reviews, including HEDIS-related medical record retrieval.
• VitalShred Secure Shredding Secure destruction service for confidential documents and media assets, offered as scheduled, on-call, and drop-off options for enterprise and small business clients.
• VITAD IT Asset Disposition IT asset disposition and destruction service for secure disposal and recycling of electronic equipment, data-bearing devices, and hard drives to prevent data leakage.
• Hard Drive Destruction Physical destruction service for hard drives and electronic media to ensure complete data destruction for organizations with end-of-life IT assets.
• Product Destruction Secure destruction service for branded products, recalled items, or proprietary materials requiring controlled disposal.
• VitalECM Enterprise Content Management Enterprise content management solution providing bespoke automated workflow and document conversion services for businesses of all sizes, integrating physical and digital document management.
• Document Conversion Services Digitization service converting physical documents into searchable digital formats, used by enterprises, SMBs, and institutions to modernize access to legacy records.
• Workflow Automation Automated workflow solutions for business process optimization and reduced manual handling of documents, paired with VitalECM enterprise content management.

Quantifiable outcome

• Over 100,000 boxes of vital records storage managed across 11 cities for single enterprise client
• +1 more outcomes

Named customers11 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Iron Mountain: Iron Mountain is the dominant global records and information management services company, offering physical storage, secure shredding, digital conversion, and data center services. It is the closest direct competitor across every service line VRC/Datasafe offers (offsite storage, shredding, ITAD, document conversion), with comparable software platforms (Iron Cloud) competing head-to-head with VitalControl.
• MRO Corp: MRO Corp is a healthcare-specific Release of Information and health information management services provider, directly overlapping with VRC's VitalChart® services, HEDIS audit management, and medical record retrieval offerings. Their narrower healthcare focus makes them both a competitor in healthcare HIM and a relevant benchmark for that vertical's economics.
• Access Information Management: Access Information Management is a mid-sized U.S. records and information management services provider offering records storage, secure shredding, document imaging, and digital records management. Comparable in scale, multi-vertical posture, and integrated service stack to VRC/Datasafe, making it the most relevant size-matched peer.
• Verisma: Verisma is a healthcare Release of Information and HIM services provider specializing in medical record disclosure management, audit response, and compliance. It directly competes with VRC's VitalChart® and healthcare audit management offerings and represents a comparable specialization bet within the broader RIM market.
• Crown Records Management: Crown Records Management is a U.S. records storage and information management services company offering offsite storage, shredding, and digital document management. Similar mid-tier size and vertically-integrated service posture to VRC/Datasafe, often appearing on the same competitive bid lists for mid-market accounts.

Broad incumbents

• Shred-it (Stericycle): Shred-it, now part of Stericycle, is one of the largest secure information destruction services companies in North America, directly competing with VRC's VitalShred® line. As a broader regulated waste and compliance services incumbent, Stericycle/Shred-it competes on shredding and ITAD but does not provide the full RIM stack.
• OpenText: OpenText is an enterprise information management software company providing content management, ECM, and information governance platforms. Its Content Suite competes with VRC's VitalControl® and VitalECM® offerings as a broader enterprise software incumbent.
• Recall Holdings (legacy): Recall Holdings was a global records and information management services company acquired by Iron Mountain in 2016. Historically a direct peer to VRC across physical and digital records services and still relevant as a comparable scale and footprint benchmark for national and multinational RIM contracts.

Regional players

• Corodata: Corodata is a regional records management and secure shredding services provider primarily serving the Western U.S. market. Overlapping service lines (offsite storage, shredding, scanning) make it a comparable peer despite narrower geographic footprint relative to VRC's 170+ national locations.

Emerging players

• Datavant: Datavant is a health data interoperability and de-identification platform that connects healthcare data across providers, payers, and life sciences companies. While not a direct competitor in physical records storage, it competes in adjacent healthcare data exchange workflows where VRC's VitalChart® and Release of Information services operate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@vrcvitalrecordscontrol?
• Facebookfacebook.com/DataSafeIMS
• LinkedInlinkedin.com/company/vital-records-control-llc
• Xx.com/datasafeims

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Datasafe