Connective Support Society

What Connective Support Society does

Connective Support Society is a Canadian nonprofit organization, founded circa 1930 and headquartered in Vancouver, that delivers a continuum of social services across British Columbia and the Yukon. The organization operates seven core service lines: Housing (supportive, affordable, and emergency shelter), Justice Services (pre- and post-release reintegration including residential facilities under contract with Correctional Service of Canada), Community Living (CLBC-funded residential programs for adults with developmental disabilities), Community Services (drop-in and outreach), Education and Employment (ACES, Bladerunners), Real Estate Development Projects, and Recovery Services (including the 30-bed Northern BC Therapeutic Community).

Its operating model rests on Housing First and harm reduction methodologies, combined with person-centered case management. Services are delivered through a physical footprint of more than 600 owned or operated housing units, plus staffed emergency shelters, therapeutic communities, and drop-in centers across the Lower Mainland, Fraser Valley, Interior Okanagan, Northern BC, Vancouver Island, and Whitehorse. Programs are accessed through government referrals, self-referral, and community organization pathways.

Revenue is generated almost entirely through government contracts and grants (BC Housing, Correctional Service of Canada, CLBC, Interior Health Authority, Ministry of Social Development and Poverty Reduction, Government of Yukon, BC Rent Bank/Vancity Community Foundation) supplemented by per-diem program fees, rental income from owned affordable housing units, and individual donations via CanadaHelps. In 2024, Connective materially expanded its owned housing portfolio by acquiring 436 units through the BC Rental Protection Fund, and in 2025 consolidated Connective, Connective Kamloops, and Connective Nanaimo into a single unified organization. The organization employs between 501 and 1,000 staff, led by CEO Mark Miller, and is recognized with the 2025 BCNPHA Non-Profit Housing Provider of the Year award.

Name

Connective Support Society

Legal name

Connective Support Society

Website

https://connective.ca

Company type

Private

Founded year

1930

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Connective Support Society is a Canadian nonprofit delivering housing, justice reintegration, community living, employment, and recovery services across British Columbia and the Yukon through 600+ housing units and government-funded programs serving people experiencing homelessness, justice involvement, developmental disabilities, and food insecurity.

Ownership category

akta.pro rank

Product category

Social Services and Supportive Housing

NAICS

Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Vocational Rehabilitation Services (62431)

SIC

Services-Social Services (8300)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

akta.pro secondary industries

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Social services
• Supportive housing
• Affordable housing
• Harm reduction services
• Community living support

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Contracts and Grants: Connective receives funding through contracts with federal, provincial, and territorial governments including BC Housing, Correctional Service of Canada, Ministry of Social Development and Poverty Reduction, and Interior Health Authority. Funding covers program operations, housing units, and specific service delivery.
2. Donations: Individual and organizational donations through CanadaHelps platform and direct contributions support program operations and service delivery.
3. Rental Revenue: Affordable housing properties generate rental income from tenants. Through the Rental Protection Fund, Connective purchased 436 housing units to preserve below-market rents.
4. Per-Diem Funding: Daily fees for program participants based on per-diem funding from the Ministry of Social Development and Poverty Reduction for programs like the Northern BC Therapeutic Community.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

Connective Support Society is a Canadian nonprofit that delivers a continuum of social services including emergency, supportive, and affordable housing; justice reintegration programs; residential programs for adults with developmental disabilities; community drop-in and outreach services; employment training and certifications; and recovery/therapeutic communities. Services are delivered directly through owned facilities, regional offices, and partnerships across British Columbia and the Yukon, funded primarily through government contracts and grants.

Product overview

Connective Support Society is a Canadian nonprofit organization operating a continuum of social service programs across BC and the Yukon. The organization offers seven core service areas: Housing (supportive housing, affordable housing, emergency shelters), Justice Services (pre/post-release supports, correctional reintegration), Community Living (CLBC-funded residential programs), Community Services (drop-in centers, outreach), Education & Employment (training programs, employment readiness), Real Estate Development (affordable housing development), and Recovery Services (therapeutic communities, harm reduction). The portfolio includes programs such as the Northern BC Therapeutic Community (30-bed rural recovery program), Vancouver Community Services Office (drop-in resource center), Reaching Home (housing outreach), ACES and Bladerunners (employment training), multiple supportive housing sites (Kingsway 65 units, Elmbrook 26 units, Prince George 50 units), affordable housing properties across BC (Port Hardy 125 units, Fort St. John 42 units), emergency shelters (Whitehorse), and specialized programs (STOP domestic violence prevention, SHARP correctional reintegration). The organization serves diverse populations including Indigenous peoples, individuals experiencing homelessness, those involved with the criminal justice system, and people with developmental disabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Short and long-term housing programs with wraparound supports to help people secure and maintain housing, including supportive housing units, affordable housing, and emergency shelters.
• Justice Services Pre- and post-release supports for people involved in the criminal justice system, including reintegration programs and residential correctional facilities.
• Community Living Outreach services and housing for people under the care of Community Living British Columbia (CLBC), including residential programs and home share options.
• Community Services Drop-in programming, resource sharing, and person-centered supports for people in communities, including the Vancouver Community Services Office.
• Education & Employment Certifications and training for people working towards employment and educational goals, including ACES and Bladerunners programs.
• Real Estate Development Projects Innovative housing projects that create practical, community-driven solutions for affordable housing across BC.
• Recovery Services A continuum of recovery services fostering healing, accountability, connection, and long-term transformation, including therapeutic communities.
• Northern BC Therapeutic Community (NBCTC) A safe community for 30 residents on a 150+ acre property 30km southwest of Prince George, providing recovery-focused programming with phases including orientation, transformation, and reunification over 6-12 month stays.
• Vancouver Community Services Office (CSO) A drop-in resource centre at 3360 Fraser St, Vancouver, offering free access to computers, wifi, phones, washrooms, harm reduction supplies, and navigation assistance for people experiencing barriers.
• Reaching Home Housing outreach support for individuals with histories of homelessness and criminal justice involvement to find, secure, and maintain housing, including financial subsidies for rent and housing start-up costs.
• ACES (Acquiring Community-Based Employment Skills) Certificate-based training with life skills and employment readiness workshops for individuals facing multiple barriers to employment, offered across BC through regional delivery partners.
• Bladerunners Award-winning six-week program providing certifications, training, and life skills to youth aged 15-30 to help them obtain sustainable employment, including OFA Level 1, Food Safe, and Traffic Control certifications.
• Nanaimo Rent Bank Interest-free loan program providing up to $3,000 for low-to-moderate income renters in Nanaimo region to help with rent and essential utilities, with flexible 24-36 month repayment terms.
• Whitehorse Emergency Shelter (WES) Emergency shelter at 405 Alexander Street providing temporary housing, meals, showers, laundry, and access to support services for adults experiencing homelessness in Whitehorse.
• SHARP (Supervised Housing and Reintegration Program) Yukon 20-bed supervised housing and reintegration program co-located at Whitehorse Correctional Centre, providing 24/7 staffing and wraparound supports for individuals on conditional release from federal and territorial institutions.
• Fairview Kamloops 6-bed home for women on day parole or conditional release with residency conditions, with focus on family reunification, accommodating mothers and children, with all-female staff and Indigenous-focused programming.
• Bedford Manor Kamloops Assisted living residence for individuals with disabilities referred through Interior Health Authority, providing 24-hour support to 76 residents in a four-story wheelchair-accessible apartment building.
• STOP Kamloops Voluntary 10-12 week educational program for men on domestic violence reduction and prevention, focusing on accountability and communication skills with topics including emotional literacy, anger management, and relapse prevention.
• West Wind Transitional Housing 50-unit HEARTH program (Homeless Encampment Action Response Temporary Housing) in Nanaimo using modular construction with private rooms, shared amenities, and 24/7 staff offering meal programs and support services.

Quantifiable outcome

• 436 housing units preserved below market rates through Rental Protection Fund
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Aboriginal Housing Management Association (AHMA)coreStrategic or Co-development Partner · 3 October 2024Two-year partnership announced October 3, 2024 to create more housing opportunities for underserved Indigenous people living off reserve in communities across BC. AHMA is the first Indigenous housing authority in Canada, established 1996, managing over 95% of Indigenous housing units off reserve in BC, serving 10,000+ tenants across 35 programs and 6800 units. The partnership coordinates responses to emergent needs, delivers culturally safe services, shares lessons learned, explores funding for new culturally supportive housing, and identifies Indigenous communities for capacity building.
• Safe at Home SocietycoreStrategic or Co-development Partner · 1 March 2024Partnership to address food insecurity in Whitehorse. The Safe at Home kitchen team at 405 Alexander prepares up to 470 additional meals per week, served at two community locations. Safe at Home supports individuals experiencing homelessness and precarious housing, including 29 residents at the former High Country Inn site.
• Council of Yukon First NationscoreStrategic or Co-development Partner · 1 March 2024Partnership with CYFN to address food insecurity in Whitehorse. CYFN distributes up to 50 dinners per day on Tuesdays, Thursdays, and Saturdays at the Family Preservation Program Building. CYFN provides culturally appropriate programming and Indigenous Cultural Care alongside Connective's shelter operations.
• Council of Yukon First Nations (CYFN)coreStrategic or Co-development Partner · 1 October 2022Joint partnership for Whitehorse Emergency Shelter operations. CYFN supports provision of culturally appropriate programming and Indigenous Cultural Care. Together with other community partners, they deliver programming, support, and health services to residents. CYFN ensures Yukoners experiencing homelessness receive person-centered and culturally appropriate care.
• John Howard Society of Thompson RegioncoreStrategic or Co-development Partner · 8 March 2022On March 8, 2022, Connective and John Howard Society of Thompson Region established a partnership, now sharing a name and brand. This integrated Connective Kamloops operations under the Connective name, combining over 90 years of experience.
• GBP CreativeminorGTM or Marketing Partner · 1 January 2022Partnership for the Facing Forward: Portraits of Resilience photo and storytelling project in Whitehorse. GBP Creative, a Yukon creative company owned by Brianne and Gary Bremner, captured portraits and stories of service users and staff to break stigma and build understanding of challenges faced by vulnerable populations.
• Interior Health AuthoritycoreStrategic or Co-development PartnerReferral partner for Bedford Manor assisted living residence in Kamloops. Interior Health manages initial screening, wait lists, and coordinates healthcare services for residents. Also supports Complex Care Housing referrals for Prince George Supportive Housing.
• Community Living BC (CLBC)coreStrategic or Co-development PartnerCLBC funds and refers individuals to Connective's residential programs including Home Share, Fraser Apartments, Vancouver Apartments, and Individualized Community Living Residential Programs for adults with developmental disabilities requiring 24-hour support.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/connectivecommunity
• LinkedInlinkedin.com/company/connectivecommunity
• Instagraminstagram.com/connectivecommunity

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connective Support Society