Total Group
Total Group is a Mumbai-headquartered Indian integrated logistics provider founded in 1963, offering multi-modal freight forwarding, customs clearance, warehousing, surface transport, and specialized cargo services through 150+ India branches and global offices in Singapore and Hong Kong, serving manufacturing, agriculture, pharma, and government customers.
- Company typePrivate
- Founded1963
- HeadquartersMumbai, India
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Total Group does
Total Group (legal entity: Surat Goods Transport Private Limited) is a privately-held Indian integrated logistics provider founded in 1963 by R.P. Gupta and headquartered in Mumbai. The group operates through 150+ branch offices across India with wholly-owned international subsidiaries in Hong Kong/China (Total Logistics HK Ltd, established 2009) and Singapore (Total Freight Solution Pte Ltd, 2011), supplemented by a global partner network of 9,984 agents across 193 countries via WCA Family membership. Group turnover is stated at USD 160 million, with a workforce of approximately 1,600 across the parent and subsidiaries.
The company's service architecture follows a platform-plus-modules model. Core platform capabilities include freight forwarding (air, sea, and rail), customs clearance and CHA, warehousing and distribution at bonded warehouses in Panvel and Delhi, and surface transportation covering 2,632 cities and 18,545 pincodes. Specialized modules span project cargo, ODC consignment, break bulk, hazardous cargo, ISO/flexi tank chemical transport, offshore logistics, and trans-border logistics. Value-added services include door-to-door delivery, cargo insurance, vendor managed inventory, direct port delivery, and palletization. Technology is conventional logistics software — in-house real-time vehicle tracking (introduced 2016), online track & trace, and an electronic pre-alert system for customs — with no disclosed AI/ML capabilities. The company also operates an agri-business division with grain silo logistics parks at Sehore, Ahmedabad, and Jind serving as FCI-notified procurement centres.
Total Group makes money through transaction-fee freight forwarding across air/sea/rail, managed services for warehousing and 3PL/4PL integrations, and specialized cargo handling on a quote-based, pay-as-you-go model with pricing varying by cargo type, weight, destination, and service level. The go-to-market is enterprise field sales through 150 PAN India branches with dedicated account coordinators, complemented by an online booking/enquiry channel. Customer segments span manufacturing/industrial (primary), food & agriculture, healthcare/pharma, oil & gas & petrochemicals, and government/FCI. Certifications — ISO 9002, AEO, IATA (via Interfreight Forwarders subsidiary), MTO, and IBA — collectively enable customs efficiency and multi-modal service lines that unlicensed competitors cannot offer.
Total Group firmographics
Firmographics- Name
- Total Group
- Legal name
- Surat Goods Transport Private Limited
- Website
- https://totalgroup.in
- Company type
- Private
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Total Group is a Mumbai-headquartered Indian integrated logistics provider founded in 1963, offering multi-modal freight forwarding, customs clearance, warehousing, surface transport, and specialized cargo services through 150+ India branches and global offices in Singapore and Hong Kong, serving manufacturing, agriculture, pharma, and government customers.
- Ownership category
- akta.pro rank
Total Group industry classification
Industry- Product category
- Logistics Services
- NAICS
- Freight Transportation Arrangement (488510), Specialized Freight Trucking (4842), General Freight Trucking, Long-Distance (48412), General Freight Trucking (4841)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220), Deep Sea Foreign Transportation Of Freight (4412)
- akta.pro primary industry
- Heavy Haul / Oversize / Project Cargo Brokerage (TLADAMAJ)
- akta.pro secondary industries
- Project & Heavy-Haul / Oversize Road Forwarding (Permits/Escorts) (TLACACAH), AOG (Aircraft-on-Ground) & Critical Spares Logistics (TLADANAL), Contract Warehousing / Dedicated Warehousing (Dry) (TLALAAAB), Hazmat & Dangerous Goods Warehousing (Regulated Storage) (TLAIACAE), Liquid Bulk / Tanker Freight Brokerage (TLADAMAL)
Keywords
Where Total Group is headquartered
LocationHeadquarters
- HQ city
- Mumbai
- HQ country
- India
- HQ region
- Asia
Offices5 records
Markets served
Total Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Freight Forwarding Services: Air freight forwarding, ocean/sea freight forwarding, and rail freight forwarding services for international and domestic cargo
- Customs Clearance Services: Custom broking and customs clearance services for import and export shipments
- Warehousing & Distribution: Storage space in key locations, warehouse management, inventory control, and order fulfillment services
- Surface Transportation: Road transportation including full truck load, less than truck load, ODC cargo, and project cargo handling
- Integrated Logistics & 3PL/4PL: Third-party and fourth-party logistics services including integrated supply chain solutions
- Specialized Cargo Services: Hazardous cargo, perishable logistics, medical logistics, ODC consignment, break bulk, offshore logistics services
- Value Added Services: Door-to-door delivery, cargo insurance, vendor managed inventory, direct port delivery, palletization
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Customized freight forwarding quotes |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Total Group product offering
Product offeringCore offering
Total Group provides end-to-end logistics and supply chain solutions, including multi-modal freight forwarding (air, sea, rail, and road), customs brokerage, warehousing and distribution, project cargo and ODC handling, and specialized services such as hazardous, perishable, medical, and offshore logistics. The company operates a 150+ branch network across India with global offices and partner agents enabling international coverage across 193 countries.
Product overview
Total Group is a logistics and supply chain group offering a comprehensive suite of freight forwarding and logistics services through a platform-plus-modules architecture. The core platform encompasses Freight Forwarding (Sea, Air, and Rail Freight), Customs Clearance, Warehousing & Distribution, and Surface Transportation services. Specialized modules include Project Cargo, ODC Consignment, Break Bulk, Offshore Logistics, and Trans-Border Logistics for complex cargo handling. The company provides value-added services including Door to Door Delivery, Cargo Insurance, Vendor Managed Inventory, Direct Port Delivery, and Palletization. Additional services include Cargo Consolidation, Logistics Solutions, Equipment Rental, ISO/Flexi Tanks, Hazardous Cargo Handling, Port Handling, Agri-Business, Medical Logistics, and Perishable Logistics. Third-party logistics (3PL) and Fourth-party logistics (4PL) services complete the offering, enabling scalable and integrated supply chain solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Freight Forwarding Comprehensive freight forwarding services covering air, ocean, and rail freight, providing end-to-end logistics solutions for international and domestic cargo movement.
- Sea Freight Ocean freight forwarding services with competitive rates through a global network of dedicated overseas agents, handling 96,578 TEU per year.
- Air Freight Air transport solutions including time-critical and AOG (Aircraft on Ground) shipments covering 2,521 airports, handling 43,750 air freight volume per year.
- Rail Freight
Quantifiable outcome
- 193 countries covered globally
- +4 more outcomes
Companies that use Total Group
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles3 records
Total Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Total Group partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Total Freight Solution Pte Ltd (Singapore)coreSingapore operations started in 2011 under Total Freight Solution Pte Ltd, expanding Total Group's Southeast Asia presence.
- Total Logistics HK LtdcoreInternational subsidiary established in Hong Kong and China in 2009, marking Total Group's entry into Asia Pacific logistics operations.
- Interfreight Forwarders Pvt. Ltd.coreAcquired by Total Group in 2007. Interfreight Forwarders is an IATA certified company that enhanced Total Group's air freight capabilities. The acquisition also enabled Total Group to register as MTO (Multimodal Transport Operator).
- WCA Family of Logistics NetworkcoreTotal Group became member of WCA Family of Logistics Network, providing global network connections and partnership opportunities worldwide.
- Global Freight Forwarding Agents Networkcore9984 global partners providing international freight forwarding services across 193 countries. Network of dedicated overseas agents ensures competitive rates and reliable consignment delivery worldwide.
Scale indicators17 records
Recent moves17 records
Expansion highlights6 records
Total Group competitors and assessment
Company assessmentBroad incumbents
- Expeditors International: Global asset-light forwarder active in India across air and ocean freight, customs, and supply chain services; comparable to Total Group in service breadth and enterprise customer focus.
- DHL Global Forwarding: World's largest air and ocean freight forwarder with a substantial Indian footprint; competing on complex projects, hazardous cargo, and time-critical shipments where Total Group also plays.
- Container Corporation of India (CONCOR): State-owned multi-modal logistics leader handling containerized cargo, warehousing, and rail-road combined transport; competing player in Indian freight forwarding and EXIM logistics.
- Kuehne+Nagel: Global top-3 freight forwarder with deep India operations across air, sea, road, and contract logistics; competes with Total Group on international forwarding lanes out of India.
Direct peers
- Continental Carriers: Indian freight forwarder offering sea/air freight, project cargo, custom clearance, and warehousing; comparable mid-sized Indian forwarder competing with Total Group in project cargo and ODC.
- Allcargo Logistics: Indian integrated logistics major with LCL consolidation, project cargo, and contract logistics; competes directly with Total Group across freight forwarding, customs, and supply chain services for Indian enterprises.
- Gati-Kintetsu Express (Gati): Indian express distribution and supply chain solutions provider with strong domestic surface and air freight coverage; comparable customer base in manufacturing and e-commerce.
- Transport Corporation of India (TCI): Large Indian multi-modal logistics and supply chain company offering freight forwarding, warehousing, and project logistics; matches Total Group's PAN-India branch model and broad service portfolio.
Emerging players
- Delhivery: India's largest logistics-tech platform spanning express parcel, freight, warehousing, and supply chain; partial overlap with Total Group on freight forwarding and warehousing, though more digitized.
Regional players
- Adani Logistics: Adani Group's logistics arm with rail-based container, warehousing, and door-to-door services; comparable in Indian surface and warehousing capability, scale-focused and capital-backed.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Total Group social profiles
Digital presenceTotal Group compliance and trust
Trust signalCompliance4 records
Total Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Group leadership team
Management profileNumber of profiles
Profiles1 record
Total Group subsidiaries and ownership
Company hierarchySubsidiaries7 records
Total Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Group
What does Total Group do?
Total Group provides end-to-end logistics and supply chain solutions, including multi-modal freight forwarding (air, sea, rail, and road), customs brokerage, warehousing and distribution, project cargo and ODC handling, and specialized services such as hazardous, perishable, medical, and offshore logistics. The company operates a 150+ branch network across India with global offices and partner agents enabling international coverage across 193 countries.
Is Total Group a public or private company?
Total Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Total Group founded?
Total Group was founded in 1963. It employs 1,001 to 5,000 people.
Where is Total Group based?
Total Group is headquartered in Mumbai, India, in the Asia region.
How does Total Group make money?
Seven revenue lines are on record. Freight Forwarding Services are the primary driver. The others are customs Clearance Services, warehousing & Distribution, surface Transportation, integrated Logistics & 3PL/4PL, specialized Cargo Services and value Added Services.
Who are Total Group's main competitors?
Broad incumbents on record are Expeditors International, DHL Global Forwarding, Container Corporation of India (CONCOR) and Kuehne+Nagel. Direct peers are Continental Carriers, Allcargo Logistics, Gati-Kintetsu Express (Gati) and Transport Corporation of India (TCI). Delhivery is listed as an emerging player. Adani Logistics is listed as a regional player.
Does Total Group have an API?
No public API is recorded for Total Group.
What industry is Total Group in?
Total Group's product category is Logistics Services. Its primary akta.pro industry code is TLADAMAJ, Heavy Haul / Oversize / Project Cargo Brokerage, with a secondary code of TLACACAH, Project & Heavy-Haul / Oversize Road Forwarding (Permits/Escorts). Its NAICS code is 488510 and its SIC code is 4731.