Pacific Palms Resort

Name

Pacific Palms Resort

Legal name

Pacific Palms Resort

Website

https://pacificpalmsresort.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Luxury Resort and Conference Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Golf Courses and Country Clubs (713910), Fitness and Recreational Sports Centers (713940)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Retail-Eating & Drinking Places (5810), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Resort Convention Hotels (THAGALAC)

akta.pro secondary industries

Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC), Hotel & Resort Restaurants (THAFACAH), Destination Spa Resorts (THAGAMAA)

Keywords

• Luxury resort accommodations
• Conference center services
• Championship golf courses
• Wedding venue services
• Hotel spa services

Headquarters

HQ city

City Of Industry

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Guest Room Accommodations: Revenue from hotel room bookings including Deluxe Rooms, Executive Rooms, and Presidential/Presidential Suites with varying amenities and price points.
2. Golf Operations: Revenue from two championship golf courses - Eisenhower and Zaharias - with green fees ranging from $65-$115 depending on day and time. The Industry Hills Golf Club offers 36 holes of golf.
3. Food & Beverage - Red Restaurant & Bar: On-site upscale dining restaurant and bar serving breakfast, lunch, and dinner with California-style cuisine and mountain views.
4. Spa Services - Sally SPA: Full-service luxury spa offering massage treatments, facials, body treatments, and wellness services.
5. Event & Meeting Services: Revenue from hosting corporate meetings, conferences, and events in their 45,000+ square feet of function space including ballrooms and breakout rooms.
6. Wedding Services: Wedding venue rental and planning services including multiple venue options from garden gazebo to 12,000 sq ft Majestic Ballroom.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Pacific Palms Resort operates a full-service luxury golf and conference resort on a 650-acre hilltop property in City of Industry, California, offering hotel accommodations (Deluxe, Executive, and Suite rooms), two 18-hole championship golf courses, upscale dining at Red Restaurant & Bar, a full-service spa (Sally SPA), and over 45,000 square feet of IACC-certified meeting and event space. The resort serves both individual leisure guests and enterprise clients hosting corporate meetings, conferences, weddings, and golf tournaments.

Product overview

Pacific Palms Resort is a full-service luxury golf and conference resort operating as a unified hospitality platform. The core offering combines hotel accommodations (Deluxe, Executive, and Suite rooms including Presidential Suite, Parlor Suite, and Junior Suite), championship golf at Industry Hills Golf Club (two 18-hole courses), upscale dining at Red Restaurant & Bar with grab-and-go options, and IACC-certified meeting/event spaces spanning 45,000+ sq ft. The resort also features wedding venues, Sally SPA wellness services, and value-add packages (Spa and Stay, Stay & Play, Weekend Bed & Breakfast). All components are integrated through a central reservation system, allowing guests to book accommodations, dining, golf, spa, and events through the resort's website and Synxis booking engine.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Accommodations (Rooms & Suites) Luxury hotel accommodations including Deluxe Rooms (375-450 sq ft), Executive Rooms (400-1,200 sq ft), Presidential Suite (1,600 sq ft), Parlor Suite (840 sq ft), Junior Suite (800 sq ft), and ADA-compliant rooms. All rooms offer floor-to-ceiling windows, private balconies, complimentary Wi-Fi, 55-inch Smart TV, refrigerator, executive workstation, and views of the San Gabriel Mountains or golf courses. Designed for leisure travelers, corporate guests, and wedding parties.
• Industry Hills Golf Club Championship golf facility featuring two 18-hole courses: Eisenhower Course (par-72, 5,662-7,221 yards, slope 126-145) and Zaharias Course (par-71, 5,363-6,821 yards, slope 126-145). Includes a 3,000 sq ft pro shop carrying Nike, TaylorMade, Callaway, Titleist, and Burberry. Green fees range from $65-$115 by course, day, and time. Serves individual golfers, tournament organizers, and corporate outings.
• Red Restaurant & Bar Upscale dining restaurant and bar offering fine steaks, fresh seafood, California-style cuisine, and cocktails. Serves breakfast (7:00am-10:30am daily), lunch and dinner (Sun-Wed 10:30am-9pm, Thurs-Sat 10:30am-10pm) with outdoor seating overlooking the San Gabriel Mountains. Open to resort guests and the public.
• Meeting & Event Spaces IACC-certified conference center providing 45,000+ square feet of function space including the 12,000 sq ft Majestic Ballroom (up to 1,200 reception guests), 5,000 sq ft Colonial Ballroom, Pavilion Tent, and 28 meeting/breakout rooms. Features ergonomic chairs, hard-surface meeting tables, tackable walls, AV capabilities, and continuous refreshment breaks. Includes dedicated event planning services for corporate meetings, conferences, team-building events, and business retreats.
• Wedding Venues Five unique wedding venues including Majestic Ballroom (11,760 sq ft, 1,500 reception capacity), Colonial Ballroom (4,800 sq ft), Cherry Hill Room (2,000 sq ft), Pavilion Tent (9,180 sq ft), and Garden Gazebo (up to 600 ceremony guests). Provides wedding venue rental and planning services including catering, on-site accommodations, and ceremony/reception coordination.
• Sally SPA at Pacific Palms Resort Full-service luxury spa offering Swedish, Deep Tissue, Hot Stone, and Thai massages; facials; couples massages; body contouring (LPG treatments); yoga; sound healing; and postpartum care. Open daily 10:00am-6:00pm. Serves resort guests and walk-in visitors.
• Spa and Stay Package Package combining deluxe accommodations with complimentary WiFi, parking, and a 60-minute couples massage. Bookable by calling 800-524-4557. Targeted at couples and leisure travelers.
• Stay & Play Package Package including deluxe accommodations, complimentary WiFi, parking, daily continental breakfast for two at Red Restaurant, and a complimentary round of golf for two. Targeted at golf enthusiasts and couples.
• Weekend Bed & Breakfast Package Weekend package featuring deluxe accommodations, complimentary continental breakfast for two at Red Restaurant, wireless internet, fitness center access, and parking. Targeted at leisure travelers and weekend getaway guests.

Quantifiable outcome

• 75%+ client retention rate with most clients returning for years
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• International Association of Conference Centers (IACC)coreStrategic or Co-development PartnerPacific Palms Resort is the only IACC certified conference center and golf resort in Los Angeles and Orange County. IACC certification requires compliance with over 100 specific requirements for effective meeting environments, including ergonomic chairs, hard-surface tables, tackable walls, and continuous refreshment breaks.
• The GuestbookminorGTM or Marketing PartnerRewards program partnership offering exclusive welcome perks and bonuses for guests. Logo appears on website footer as partner.
• SilvertonminorOthersAffiliated casino/hotel partner, logo appears on website footer.
• Industry Hills Golf Club - Equipment SuppliersminorChannel Partner/ Reseller/ Distributor3,000 sq ft pro shop featuring equipment and accessories from Nike, TaylorMade, Callaway, Titleist, Burberry, and other major golf brands.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• The Ritz-Carlton, Los Angeles: Luxury downtown LA hotel with significant meeting and event space, upscale dining, and spa. Comparable on the meetings/events and luxury leisure axes, competing for the same regional corporate and wedding demand.
• Terranea Resort: Oceanfront full-service luxury resort in Rancho Palos Verdes offering hotel rooms, multiple restaurants, spa, golf-adjacent recreation, and 135,000+ sq ft of meeting/event space. Directly comparable as a Southern California luxury resort competing for group and leisure business.
• Resort at Pelican Hill: Luxury full-service resort in Newport Coast with championship golf, spa, fine dining, and large-scale event venues. Closest direct competitor in the LA/OC luxury full-service resort and golf segment, with comparable meeting and wedding capabilities.
• Industry Hills Golf Club: While part of Pacific Palms itself, the 36-hole Industry Hills complex is the relevant comparable for the resort's golf operations—tournament pedigree and championship course positioning can be benchmarked against peer public-access facilities.
• Omni La Costa Resort & Spa: Carlsbad, CA full-service luxury resort with golf, spa, multiple dining venues, and extensive meeting/wedding facilities. Comparable as a Southern California destination luxury resort competing for similar group and leisure segments.
• Hyatt Regency Huntington Beach Resort & Spa: Large-scale Southern California beachfront resort with extensive meeting space, multiple restaurants, spa, and event venues. Direct competitor for group bookings and luxury leisure in the LA/OC corridor.
• The Langham Huntington, Pasadena: Historic luxury full-service hotel with extensive meeting facilities, fine dining, spa, and garden event venues. Comparable to Pacific Palms in the LA-area luxury meetings and weddings market, though without the dedicated golf operation.

Broad incumbents

• PGA West: Large multi-course public/guest golf resort in La Quinta, CA with associated lodging and event facilities. Broader incumbent in the Southern California destination golf/resort category, with greater scale but similar championship course positioning.
• DoubleTree by Hilton Golf Resort Palm Springs: Regional golf resort with full-service amenities, event space, and broader Hilton distribution reach. Comparable at the golf resort and meetings axis, with a larger parent brand distribution advantage.

Regional players

• Desert Willow Golf Resort: Palm Desert public golf resort with two championship courses and limited lodging/event capability. Comparable on the championship golf operations side but not a direct luxury overnight competitor due to geography and scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/thepacificpalmsresort
• Xx.com/pacificpalms
• Facebookfacebook.com/pacific-palms-resort-24308146999
• LinkedInlinkedin.com/company/pacific-palms-conference-resort

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Palms Resort