White Bird Clinic
White Bird Clinic is a 501(c)(3) nonprofit community health center in Eugene, Oregon, operating mobile crisis response (CAHOOTS), medical, dental, behavioral health, and harm reduction programs for homeless, low-income, uninsured, and marginalized Lane County residents.
- Company typePrivate
- Founded1969
- HeadquartersEugene, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What White Bird Clinic does
White Bird Clinic is a 501(c)(3) nonprofit community health center founded in 1969–1970 in Eugene, Oregon, operating more than 10 integrated programs across at least seven physical facilities in Lane County with 251–500 staff and 400+ annual volunteers. Its core portfolio includes CAHOOTS mobile crisis response (two-person crisis worker + medic teams dispatched through 911/non-emergency lines), a medical clinic serving indigent and homeless populations, a twelve-chair dental clinic (OHP/Medicaid reimbursable on sliding scale), a 24/7 crisis hotline, the Chrysalis behavioral health outpatient program, a Harm Reduction & Treatment Center funded by Oregon Measure 110, the Front Rooms drop-in center, a street medicine mobile trailer program, youth services (HOOTS, NEST), and adjunct programs including SHOP insurance navigation, RockMed event first-aid, and the Stay Warm Drive.
The underlying service model is operationally low-tech but clinically distinctive: trauma-informed de-escalation combined with integrated medical/behavioral response, diversion from police and emergency department involvement, and free or sliding-scale access. Distribution is hybrid — fixed clinics plus mobile response — and the organization holds a registered service mark on CAHOOTS, a nationally replicated brand. Revenue is assembled from city, county, state, and federal grants (City of Eugene historically funded CAHOOTS at ~$2.1M annually; $275K congressional directed spending for mental health in 2022), Medicaid/OHP reimbursement through Oregon Health Plan, Trillium, and Pacific Source, individual and corporate donations, and foundation grants. GTM is community-led, relying on partnerships (Centro Latino Americano, Downtown Languages, St. Mark CME Church, OHSU, Lane Community College, PeaceHealth), earned national media, and referral networks rather than paid acquisition.
Customer concentration is structurally high on the funding side — the April 2025 loss of the City of Eugene CAHOOTS contract is a material revenue event, with Springfield operations (11 a.m.–11 p.m.) continuing and crisis hotline hours reduced to weekdays 8 a.m.–8 p.m. Service recipients span homeless adults, low-income and uninsured individuals, BIPOC and LGBTQA+ communities, individuals in mental health or substance use crisis, and youth — collectively numbering in the low thousands annually across medical, dental, crisis, and vaccination touchpoints (e.g., 4,848 dental visits for 1,992 patients and 2,226 medical visits in 2018; 13,387 crisis encounters in 2018; 7,200+ COVID-19 inoculations).
White Bird Clinic firmographics
Firmographics- Name
- White Bird Clinic
- Legal name
- White Bird Clinic
- Website
- https://whitebirdclinic.org
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- White Bird Clinic is a 501(c)(3) nonprofit community health center in Eugene, Oregon, operating mobile crisis response (CAHOOTS), medical, dental, behavioral health, and harm reduction programs for homeless, low-income, uninsured, and marginalized Lane County residents.
- Ownership category
- akta.pro rank
White Bird Clinic industry classification
Industry- Product category
- Community Health Services
- NAICS
- Offices of Physicians, Mental Health Specialists (621112), Individual and Family Services (6241), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)
- akta.pro secondary industries
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Public/County Primary Care Clinics (HLAFAGAI), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Community Centers & Neighborhood Support Services (BPAGAEAL)
Keywords
Where White Bird Clinic is headquartered
LocationHeadquarters
- HQ city
- Eugene
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
White Bird Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Government Grants and Contracts: Primary funding from city of Eugene, state, county, and federal grants. CAHOOTS program is funded by the City of Eugene. Additional funding from Medicaid/Medicare through healthcare services provided.
- Donations and Philanthropy: Individual donations, corporate donations (e.g., $4,000 from PenFed Credit Union), foundation grants, and community fundraising events
- Healthcare Services Revenue: Reimbursement from Oregon Health Plan (OHP), Trillium, Pacific Source, and private insurance for medical and dental services. Sliding scale fees for uninsured patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per visit | Sliding scale dental care based on family income |
| Other | Pay-as-you-go | Free crisis intervention services |
| Other | Pay-as-you-go | Free mobile crisis response in Springfield |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
White Bird Clinic product offering
Product offeringCore offering
White Bird Clinic operates a nonprofit community health and social services portfolio delivered across multiple physical clinics, mobile units, and outreach programs in Lane County, Oregon. Its core offerings include mobile crisis intervention (CAHOOTS), crisis hotline services, primary medical care, dental care, behavioral health and harm reduction services, youth programs, and street-based outreach. Services target vulnerable populations—including individuals experiencing homelessness, low-income and uninsured residents, and people in mental health or substance use crisis—and are provided free or on a sliding-scale basis.
Product overview
White Bird Clinic is a community health and social services organization offering a comprehensive portfolio of integrated programs. The organization operates multiple core service divisions including mobile crisis intervention (CAHOOTS), crisis services/hotline, medical clinic, dental clinic, behavioral health services (Chrysalis, Harm Reduction & Treatment Center, Mental Health Counseling), and youth services (NEST, HOOTS). These programs are complemented by social support services including Front Rooms drop-in center, Street Medicine mobile clinics, special transportation services, and seasonal initiatives like Stay Warm Drive. The organization also provides vaccination services and health insurance navigation (SHOP). All services are designed to serve vulnerable populations including homeless, low-income, uninsured, and marginalized community members in Lane County, Oregon, with a focus on accessibility through sliding scale fees, multiple locations, and community-based delivery.
Differentiator
Problem solved
Functional benefit
Products and services
- CAHOOTS (Crisis Assistance Helping Out On The Streets) Mobile crisis intervention program providing immediate stabilization, assessment, information, referral, advocacy, and transportation to services. Two-person teams of a crisis worker and medic respond to non-criminal situations including substance abuse, mental/emotional crisis, disorientation, welfare checks, and dispute facilitation.
- Crisis Services / Crisis Hotline Free crisis intervention service offering immediate, short-term support through compassionate counselors with extensive local resource knowledge. Provides crisis intervention, special transportation services, information and referral, and serves as the after-hours contact for the 15th Night initiative.
- White Bird Dental Clinic Comprehensive dental care offering emergency, preventative, and restorative services for individuals who are uninsured, underinsured, low-income, or homeless. Services include fillings, crowns, endodontics, extractions, periodontics, bridges, prophylaxis, fluoride and sealant applications, and oral health education.
- White Bird Medical Clinic Affordable primary medical care for indigent, homeless, low-income, and marginalized populations. Provides integrated care with a behavioral health consultant and psychiatric prescriber collaborating with physicians for holistic treatment.
- Chrysalis Behavioral Health Transformative behavioral health services tailored for adults seeking substance abuse and mental health support, offering outpatient treatment programs.
- Harm Reduction & Treatment Center Rapid and low-barrier access to comprehensive, holistic treatment and harm reduction services for community members with active substance use disorders. Funded through Oregon Measure 110, providing peer support, counseling, case management, and harm reduction supplies at no cost.
- Mental Health Counseling Individual, couples and family counseling by licensed mental health counselors, including in-home end-of-life counseling services supporting psychosocial, emotional, and spiritual issues related to death and dying.
- Neurofeedback Treatment Neurological treatment service within the behavioral health department offering neurofeedback therapy.
- NEST (Navigation Empowerment Services Team) Navigation and empowerment services team providing support for social service needs and advocacy for vulnerable populations.
- HOOTS (Helping Out Our Teens in Schools) Youth services program providing support to teens in schools within the community.
- Front Rooms Drop-In Center Drop-in center providing a warm and dry space for community members, offering supplies and resources seven days a week.
- Street Medicine Program Mobile health care service reaching vulnerable populations directly in communities of need, delivering acute and preventative care through a twenty-two-foot trailer clinic with a fully equipped exam room.
- COVID-19 Vaccination Services Mobile vaccination clinics providing COVID-19 vaccines to the community, with focus on underserved populations and vaccination equity.
- SHOP (Sharing Healthcare Options Program) Program helping individuals navigate health plan choices for Oregon Health Plan (OHP) in Lane County, providing enrollment assistance and benefit navigation.
- Special Transportation Services Free taxi rides for individuals with significant mental health-related disabilities who have applied and been approved for the program.
- Stay Warm Drive Seasonal initiative collecting and distributing cold weather gear including blankets, sleeping bags, coats, socks, gloves, and tarps for unhoused community members.
- RockMed First aid services provided at large community events such as the Oregon Country Fair, staffed with doctors, nurses, EMTs, and paramedics.
- 15th Night Community initiative focused on the safety and well-being of vulnerable local youth, with over 300 students in the Bethel-Eugene 4J school district lacking parental support.
Quantifiable outcome
- Saves estimated $8.5 million annually in public safety spending for Eugene
- +4 more outcomes
Companies that use White Bird Clinic
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
White Bird Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
White Bird Clinic partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- Centro Latino AmericanocoreCOVID-19 vaccination equity partnership. Centro Latino Americano mobilized constituents and promoted vaccination to Latino communities as part of White Bird's mobile vaccination clinics.
- Downtown LanguagesminorLanguage services partnership supporting culturally appropriate COVID-19 vaccination outreach to diverse communities.
- St. Mark CME ChurchcoreCOVID-19 vaccination equity partnership mobilizing African American community members and hosting vaccination clinics at church facility.
- Huerto de la FamiliaminorCOVID-19 vaccination equity partnership reaching Latino families and promoting vaccination access.
- 8:46 Justice TodayminorCOVID-19 vaccination equity partnership engaging justice-involved communities and promoting vaccination.
- Community Center for the Performing Arts/WOW HallcorePartnership provided WOW Hall music venue as facility for White Bird's vaccination clinic, enabling up to 800 vaccinations per week in downtown Eugene.
- PeaceHealthminorHealthcare system providing support for White Bird's COVID-19 vaccination outreach efforts.
- Pacific SourceminorHealth plan providing support for White Bird's vaccination and healthcare initiatives.
- Lane Community Health CouncilcorePartnership coordinating community health initiatives and vaccination outreach. Organizations can contact Lane Community Health Council to set up outreach vaccination clinics.
- City of EugenecoreLong-time partnership through CAHOOTS program. City of Eugene provides funding and dispatch integration for mobile crisis response services.
- Saint Vincent De PaulcorePartnership to provide medical and crisis services at Camp 99 homeless camp. Saint Vincent De Paul provided space at Lindholm Community Service Center for White Bird's temporary clinic.
- Oregon Health & Science University (OHSU)coreWhite Bird Dental Clinic has served as a community-based teaching site for OHSU's fourth-year dental students since 2010. Through week-long clinical rotations, students gain hands-on experience while working alongside White Bird's experienced dental providers. This partnership was recognized with an award in 2026 for more than a decade of impactful collaboration.
- Eugene Police DepartmentcoreOriginal partner in CAHOOTS program launch. CAHOOTS is dispatched through police 911/non-emergency system and absorbed into police department's budget.
- Arizona School of Oral Medicine (ATSU)corePartnership with ATSU to provide dental student rotations and support affordable dental care delivery. White Bird became credentialed through OHSU to support outside rotations.
- Lane Community CollegecoreDental hygiene partnership providing student internships and supporting oral health education. Part of White Bird's network to deliver affordable care.
Scale indicators15 records
Recent moves12 records
Expansion highlights5 records
White Bird Clinic competitors and assessment
Company assessmentDirect peers
- Outside In: Portland-based nonprofit serving homeless youth and low-income individuals with medical, dental, and behavioral health services. Highly comparable service mix and target population to White Bird, including sliding-scale primary care and outreach-based service delivery.
- Central City Concern: Portland, Oregon-based nonprofit providing integrated healthcare, housing, and employment services to people experiencing homelessness, addiction, and poverty. Directly comparable to White Bird's integrated medical, behavioral health, and supportive services model for vulnerable populations in Oregon.
- Eugene Mission: White Bird's referral partner and fellow Eugene-based nonprofit serving individuals experiencing homelessness. Comparable mission of serving unhoused populations with supportive services and acts as a frequent referral source/recipient of CAHOOTS interventions.
Broad incumbents
- Multnomah County Health Department: Local public health authority providing primary care, behavioral health, and harm reduction services across Portland metro. Comparable community health center and behavioral health service portfolio but operates at county-government scale rather than nonprofit community scale.
- Lane County Health & Human Services: Local government agency delivering public health, behavioral health, and social services across Lane County. Overlaps with White Bird's service domains at a broader governmental scale and is a key funding and coordination partner.
Others
- Trillium Community Health Plan: Oregon coordinated care organization (Medicaid CCO) that reimburses White Bird for medical, dental, and behavioral health services. Functions as a payer/partner rather than direct competitor, but shapes White Bird's revenue economics.
Regional players
- Cascadia Behavioral Healthcare: Oregon-based nonprofit providing outpatient and residential mental health, substance use, and primary care services. Overlaps with White Bird's Chrysalis, Harm Reduction, and counseling programs but operates on a broader geographic footprint across Oregon.
Emerging players
- Denver Support Team Assisted Response (STAR): Denver's mobile crisis response program that sends mental health professionals and paramedics instead of police, directly modeled after White Bird's CAHOOTS. Functions as both a peer and a downstream replicator of the CAHOOTS approach.
- Albuquerque Community Safety: Albuquerque's third-party public safety department responding to non-violent calls involving mental health, homelessness, and substance use without armed officers. Operates a comparable alternative first-response model to CAHOOTS.
- Portland Street Response: City of Portland's non-police mobile crisis response team for 911 calls involving mental health, substance use, or homelessness crises. Directly comparable to CAHOOTS in service model and a replication target for White Bird's flagship program.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
White Bird Clinic social profiles
Digital presenceWhite Bird Clinic compliance and trust
Trust signalCompliance1 record
White Bird Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
White Bird Clinic leadership team
Management profileNumber of profiles
Profiles9 records
White Bird Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
White Bird Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about White Bird Clinic
What does White Bird Clinic do?
White Bird Clinic operates a nonprofit community health and social services portfolio delivered across multiple physical clinics, mobile units, and outreach programs in Lane County, Oregon. Its core offerings include mobile crisis intervention (CAHOOTS), crisis hotline services, primary medical care, dental care, behavioral health and harm reduction services, youth programs, and street-based outreach. Services target vulnerable populations—including individuals experiencing homelessness, low-income and uninsured residents, and people in mental health or substance use crisis—and are provided free or on a sliding-scale basis.
Is White Bird Clinic a public or private company?
White Bird Clinic is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was White Bird Clinic founded?
White Bird Clinic was founded in 1969. It employs 251 to 500 people.
Where is White Bird Clinic based?
White Bird Clinic is headquartered in Eugene, United States, in the North America region.
How does White Bird Clinic make money?
Three revenue lines are on record. Government Grants and Contracts are the primary driver. The others are donations and Philanthropy and healthcare Services Revenue.
Who are White Bird Clinic's main competitors?
Direct peers on record are Outside In, Central City Concern and Eugene Mission. Broad incumbents are Multnomah County Health Department and Lane County Health & Human Services. Trillium Community Health Plan is listed as an others. Cascadia Behavioral Healthcare is listed as a regional player. Emerging players are Denver Support Team Assisted Response (STAR), Albuquerque Community Safety and Portland Street Response.
Does White Bird Clinic have an API?
No public API is recorded for White Bird Clinic.
What industry is White Bird Clinic in?
White Bird Clinic's product category is Community Health Services. Its primary akta.pro industry code is HLAFAGAN, Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics), with a secondary code of HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers. Its NAICS code is 621112 and its SIC code is 8300.