Serv-U Locksmiths
IML Security is a New York-based physical security solutions provider serving over 3,500 bank branches and commercial clients with locksmithing, banking equipment installation, master key systems, safe services, and 24/7 emergency response.
- Company typePrivate
- Founded1995
- HeadquartersSpringfield, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Serv-U Locksmiths does
IML Security is a regional physical-security solutions provider headquartered at 55 Marine Street, Farmingdale, New York, serving the New York metropolitan area and surrounding regions. According to the input data, the company was founded in 1995 (though firmographics for the related 'Serv-U Locksmiths' brand indicate a 1954 founding date in Springfield — a data inconsistency noted but not resolved). IML Security evolved from a local master locksmith business into a diversified security provider and reports serving over 3,500 bank branches, global institutions, and small local businesses. The primary vertical is Financial Services (banks and credit unions), with secondary segments spanning healthcare, supermarkets, retail, industrial facilities, educational institutions, and hospitality venues. Named customers include TD Bank, M&T Bank, Webster Bank, Apple Bank, Dime Bancshares, Chase, Santander, and HSBC.
The company's offering is entirely physical and labor-based. Core capabilities include banking equipment (vaults, teller security systems, drive-up banking drawers, remote teller stations), new and used safes, safe moving and rigging, master key systems, time locks, cash handling systems, safe deposit box drill-opens, combination changes, and all-glass storefront door and glass solutions. There is no software product, no app, no API, and no digital platform — the technical differentiation rests on specialized domain expertise in banking-grade hardware and commercial door systems rather than proprietary technology.
IML Security operates a sales-led, direct distribution model with field-service technicians delivering on-site installation, repair, and maintenance. Revenue is generated through four streams: annual subscription service contracts (recurring), equipment/hardware sales, project-based repair and maintenance work, and 24/7 emergency response. Pricing is custom-quoted and not publicly disclosed. Marketing and lead generation are limited to website contact forms, a corporate blog, and a LinkedIn page — there is no e-commerce, retail channel, or paid acquisition infrastructure. Note: a discrepancy exists between firmographic data ('Serv-U Locksmiths', founded 1954, Springfield) and the detailed profile data (IML Security, founded 1995, Farmingdale, NY); this analysis reflects the more detailed profile data.
Serv-U Locksmiths firmographics
Firmographics- Name
- Serv-U Locksmiths
- Legal name
- IML Security
- Website
- https://servulocksmiths.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IML Security is a New York-based physical security solutions provider serving over 3,500 bank branches and commercial clients with locksmithing, banking equipment installation, master key systems, safe services, and 24/7 emergency response.
- Ownership category
- akta.pro rank
Serv-U Locksmiths industry classification
Industry- Product category
- Commercial Locksmith and Physical Security Services
- NAICS
- Locksmiths (561622), Security Systems Services (56162)
- akta.pro primary industry
- Key Management, Duplication & Locksmith Services (HSAHAEAD)
Keywords
Where Serv-U Locksmiths is headquartered
LocationHeadquarters
- HQ city
- Springfield
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Serv-U Locksmiths business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Service Contracts: Recurring service contracts providing ongoing maintenance, support, and priority service for security systems and equipment.
- Equipment Sales and Installation: Sale and installation of banking equipment, safes, door hardware, drive-up banking systems, and security hardware.
- Repair and Maintenance Services: On-site repair services for doors, locks, safes, drive-up drawers, and banking equipment. Includes combination changes and safe moving/rigging.
- Emergency Services: 24/7 emergency response services for urgent security needs including lockouts and emergency repairs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Service Contracts - Custom pricing based on scope |
| Other | Pay-as-you-go | Equipment Sales - Quote-based pricing |
| Other | Pay-as-you-go | Service/Repair - Project-based pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Serv-U Locksmiths product offering
Product offeringCore offering
Serv-U Locksmiths (IML Security) is a commercial locksmith and physical security solutions provider specializing in banking security equipment, door servicing and repairs, drive-up banking systems, safes, master key systems, and storefront glass solutions. The company delivers on-site installation, repair, maintenance, and 24/7 emergency services to banks, healthcare facilities, retail stores, supermarkets, industrial sites, schools, and hospitality venues.
Product overview
IML Security (operating as Serv-U Locksmiths) is a diversified security solutions company that evolved from a local master locksmith into a comprehensive physical security provider. The company's offerings span multiple service categories including banking equipment, door servicing and repairs, safe sales and moving, and specialized storefront solutions. Core offerings include banking equipment, time locks, cash handling systems, and master key systems, complemented by installation, repair, and maintenance services. The company serves over 3,500 bank branches, global institutions, and small local businesses across financial services, medical, retail, industrial, and educational sectors.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 3,500+ bank branches served with security solutions
- +2 more outcomes
Companies that use Serv-U Locksmiths
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles4 records
Serv-U Locksmiths technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Serv-U Locksmiths partnerships and signals
Strategic signalScale indicators3 records
Serv-U Locksmiths competitors and assessment
Company assessmentBroad incumbents
- ADT: Large commercial and residential security systems provider offering intrusion, access control, and monitoring; competes for the electronic portion of the security spend that IML Security currently captures through mechanical locks.
- SOS Security: US-based security services firm offering uniformed guards, investigations, and security consulting to financial institutions and corporate clients; competes for the same banking security budget as IML Security.
- Allied Universal: Major North American security services provider combining manned guarding with technology-enabled security solutions for banks, retail, and industrial customers — overlapping end markets with IML Security.
- ASSA ABLOY: Global leader in locks and access solutions manufacturing brands such as Medeco, Yale, and Sargent; competes upstream in the lock hardware and master key system products that IML Security installs.
- Securitas: World's largest security services company providing guarding, electronic security, and risk consulting to banks and commercial clients; competes in the broader commercial security services space where IML Security operates.
- Stanley Security: Provider of integrated commercial security systems including access control, intrusion, and video surveillance for banks and retail; competes for the broader physical-security wallet at IML Security's customer base.
- Medeco: High-security lock and master key systems manufacturer (an ASSA ABLOY brand) widely specified for banking and government; its products are commonly installed and serviced by locksmiths like IML Security.
Direct peers
- Pop-A-Lock: Largest locksmith franchise network in North America, offering residential, commercial, and automotive locksmith services including emergency lockouts and master key systems — directly comparable core service offering to IML Security.
- Brink's: Global secure logistics and cash-handling specialist serving banks and retailers with vault-related and cash-in-transit services; overlaps with IML Security's banking equipment, cash handling systems, and vault service lines.
Regional players
- A-1 Locksmith: Regional commercial locksmith providing storefront doors, master key systems, and access control to banks and retailers in select US markets; comparable service mix and customer profile to IML Security.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Serv-U Locksmiths social profiles
Digital presenceServ-U Locksmiths financial estimates
Financial estimateRevenue estimate
Valuation estimate
Serv-U Locksmiths leadership team
Management profileNumber of profiles
Serv-U Locksmiths funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Serv-U Locksmiths M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Serv-U Locksmiths
What does Serv-U Locksmiths do?
Serv-U Locksmiths (IML Security) is a commercial locksmith and physical security solutions provider specializing in banking security equipment, door servicing and repairs, drive-up banking systems, safes, master key systems, and storefront glass solutions. The company delivers on-site installation, repair, maintenance, and 24/7 emergency services to banks, healthcare facilities, retail stores, supermarkets, industrial sites, schools, and hospitality venues.
Is Serv-U Locksmiths a public or private company?
Serv-U Locksmiths is a private company. It is classified as unknown and is currently operating.
When was Serv-U Locksmiths founded?
Serv-U Locksmiths was founded in 1995. It employs 11 to 50 people.
Where is Serv-U Locksmiths based?
Serv-U Locksmiths is headquartered in Springfield, United States, in the North America region.
How does Serv-U Locksmiths make money?
Four revenue lines are on record. Service Contracts are the primary driver. The others are equipment Sales and Installation, repair and Maintenance Services and emergency Services.
Who are Serv-U Locksmiths's main competitors?
Broad incumbents on record are ADT, SOS Security, Allied Universal, ASSA ABLOY, Securitas, Stanley Security and Medeco. Direct peers are Pop-A-Lock and Brink's. A-1 Locksmith is listed as a regional player.
Does Serv-U Locksmiths have an API?
No public API is recorded for Serv-U Locksmiths.
What industry is Serv-U Locksmiths in?
Serv-U Locksmiths's product category is Commercial Locksmith and Physical Security Services. Its primary akta.pro industry code is HSAHAEAD, Key Management, Duplication & Locksmith Services. Its NAICS code is 561622.