What Interaction does

Interaction, operating under the umbrella of Groupe Interaction, is a French staffing and recruiting firm founded in 1991 and headquartered in Rennes, France. The company places temporary workers (intérim), fixed-term contract employees (CDD), and permanent hires (CDI) across sectors including construction (BTP), public works, industry, transport and logistics, food and agro-industry, commerce, healthcare, and building trades, generating revenue through transaction-fee margins on hourly bill rates and placement fees.

The company operates a sales-led, agency-based distribution model with more than 230 physical branches across France, supplemented by specialized divisions (Interaction BTP, Interaction Santé, Interaction Celtic) for vertical and regional focus, and a web-based job portal at interaction-interim.com for candidate self-service and employer job postings. Underlying technology is largely non-proprietary: the firm runs as a traditional staffing agency with digital content, SEO-driven blog (Conseils RH), and email newsletters as supplementary channels, rather than a platform-centric model.

Revenue mechanics rest on hourly rate spreads between client billings and worker pay for the intérim segment, and one-time placement fees for CDI and CDD conversions. Ancillary revenue-adjacent offerings include structured worker benefits (Intérimaires Santé mutual health insurance, Compte Épargne Temps savings account), formal training programs (3,400+ workers trained annually), and career-progression pathways such as CDI Intérimaire (CDII). In April 2023, the group acquired PRISMO, a digital soft-skills assessment startup, as an initial step toward software-enabled recruitment capabilities.

Name

Interaction

Legal name

Interaction

Website

https://interaction-interim.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Rennes

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Temporary Staffing (Intérim): The company places temporary workers (intérims) with client companies and earns margins on the hourly rates charged to clients. Workers are employed by Interaction and contracted to client companies for specific missions.
2. Permanent Placement (CDI/CDD): Placement of candidates in permanent (CDI) or fixed-term (CDD) positions, generating placement fees from client companies.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Interaction is a French staffing and recruiting firm that places temporary workers (intérimaires) it directly employs with client companies across construction, industry, transport/logistics, food, commerce, healthcare, and building sectors. It also provides fixed-term (CDD) and permanent placement (CDI) services, sector-specialized divisions (Interaction BTP, Interaction Santé, Interaction Celtic), training, and worker benefits such as mutuelle and Compte Épargne Temps.

Differentiator

Problem solved

Functional benefit

Products and services

• Intérim Temporary Staffing Temporary staffing service placing intérim workers (employed by Interaction) with client companies across multiple sectors including industry, construction, transport/logistics, food, commerce, healthcare, and building trades for mission-based assignments.
• CDI Permanent Placement Permanent contract (CDI) placement service matching candidates with companies for direct, open-ended employment contracts, generating placement fees from client companies.
• CDD Fixed-term Placement Fixed-term contract (CDD) placement service placing candidates in client companies for defined-duration employment assignments.
• Interaction BTP Specialized Staffing Dedicated temporary and permanent staffing for the construction and public works sector, delivered through specialized branches in Paris, Rennes, Le Mans, Bordeaux, Marseille, Montpellier, Nice, Lille, Lyon, Nantes, and Aix-en-Provence.
• Interaction Santé Healthcare Staffing Dedicated staffing services for healthcare facilities, provided through specialized Interaction Santé branches.
• Interaction Celtic Regional Staffing Regional staffing services for the Brittany area of France under the Interaction Celtic Lorient brand.
• Inside In-house Recruitment Solutions In-house (embedded) recruitment solutions for companies needing on-site recruitment support, delivered under the Inside brand.

Quantifiable outcome

• 3,400+ workers trained per year
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• PRISMOcoreStrategic or Co-development Partner · 24 April 2023Groupe Interaction acquired PRISMO startup in April 2023. PRISMO specializes in digital solutions for identifying and valuing soft skills of candidates. Founded in 2017 in Annecy, PRISMO had already identified the professional potential of approximately 100,000 candidates in Europe and aimed to triple its revenue in 2023. The acquisition strengthens Interaction's digital offering in recruitment and employment.

Scale indicators12 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Synergie: French multi-brand temporary staffing group (Intérim, CDD, CDI, recruitment) operating 600+ agencies across France and Europe; the most direct publicly comparable peer to Groupe Interaction's generalist/intérim model.
• Groupe CRIT: French-listed staffing and HR services group with extensive généraliste and specialized (aeronautics, industry) intérim operations; highly comparable multi-brand agency model serving overlapping French sectors.

Emerging players

• Indeed: Global digital job marketplace that competes with traditional staffing agencies by enabling direct employer-to-candidate matching; particularly relevant as an alternative channel for some of the intérim/CDD flows Interaction depends on.
• Welcome to the Jungle: French digital recruitment platform and employer brand site; represents the digital-native recruitment channel that could disrupt traditional agencies like Interaction by lowering match friction for candidates and SMB employers.

Broad incumbents

• Manpower France: French operations of ManpowerGroup, a global staffing leader offering temporary, permanent, and workforce solutions — directly competes with Interaction across intérim and CDI placement in France.
• PageGroup: UK-listed recruitment firm with significant French operations across interim management, CDI, and specialist recruitment; competes with Interaction's permanent placement (CDI) and specialized recruitment activity.
• Randstad France: French subsidiary of Randstad, one of the largest global staffing firms, with strong presence in the same sectors Interaction serves (industry, BTP, logistics) plus broader HR services.
• Robert Half: US-listed global staffing and recruitment firm specializing in finance/accounting/office staffing; comparable to Interaction on recruitment-side business models and overlap in the 'tertiaire'/office segment.
• Hays: UK-listed global recruitment group with a French presence focused on professional and skilled-trade recruitment; comparable to Interaction's specialized divisions (BTP, Santé) by serving similar professional/technical segments.
• Adecco France: French arm of global staffing leader Adecco Group; competes head-to-head with Interaction in intérim and recruitment across every sector the company serves, but with substantially larger scale and broader service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/interaction_job

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interaction