What PrimEra does

PrimEra Medical Technologies (Primera Medical Technologies Private Limited) is a private, India-headquartered healthcare IT services company founded in 2015 that delivers end-to-end Health IT outsourcing and custom application development primarily to US hospital networks. Its core service portfolio spans Health Information Management, Medical Coding Operations (inpatient DRG and outpatient coding), Utilization Management, Revenue Cycle Management Business Operations, certified Epic and Meditech EHR consulting across multiple modules, and Lawson ERP (M3/S3) consulting. The company complements these services with proprietary platforms — PrimEra IT Enterprise Applications (including the Prime Authorization System, Billing Management, Mortality Review, Sepsis WAT, and E-Learnings modules) and the Advanced Automation Processes platform that integrates predictive modeling, NLP, and machine learning into clinical documentation, prior authorization, and decision support workflows. A Mobile Applications Development practice produces Telehealth, RPM, EHR/billing apps, and bespoke communication tools such as Kryptos Text and Prime Offsite.

The company operates from a Hyderabad headquarters with a secondary Bengaluru office, employing 4000+ professionals who deliver services remotely to US healthcare facilities, with on-site consultants deployed across all US states. Its anchor customer relationship is with Prime Healthcare's network of 70+ US hospitals, for which PrimEra delivers integrated EHR operations, RCM, coding, utilization management, and custom HIT application development under long-term outsourcing contracts. Revenue is generated primarily through managed services and professional services contracts; no public pricing, no disclosed revenue figures, and no disclosed ownership or investor base are available. The company holds HIPAA-compliant operational posture for handling patient health data and is Great Place to Work Certified. In 2020 the company explicitly broadened its focus toward Value-Based Care tools and workflows for partner hospitals and physician practices navigating bundled payment models.

Name

PrimEra

Legal name

Primera Medical Technologies Private Limited

Website

https://primeramed.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

PrimEra Medical Technologies is a Hyderabad-headquartered healthcare IT services firm that delivers EHR consulting, medical coding, utilization management, RCM, and custom HIT applications to US hospital networks, anchored by a long-term outsourcing relationship with Prime Healthcare's 70+ hospitals.

Ownership category

akta.pro rank

Product category

Healthcare IT Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Health Services (8000), Services-Management Consulting Services (8742)

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ), IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

Keywords

• Healthcare IT services
• Medical coding operations
• Revenue cycle management
• EHR consulting
• Healthcare application development

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare IT Outsourcing Services: Comprehensive remote services including Health Information Management, Medical Coding Operations, Utilization Management, RCM Business Operations, and EHR/ERP consulting and support services delivered to US healthcare facilities. Revenue generated through long-term outsourcing contracts with hospital networks.
2. Custom HIT Application Development: Design, development, and implementation of bespoke hospital applications including billing management, knowledge management, mortality review, data management, and clinical decision support systems.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

PrimEra provides healthcare IT outsourcing services and custom application development for US hospital networks. Core offerings include Health Information Management, Medical Coding Operations, Utilization Management, Revenue Cycle Management operations, certified Epic and Meditech EHR consulting, and ERP services (Lawson M3/S3). The company delivers services remotely from India operations centers with on-site consultants deployed across US healthcare facilities, complemented by proprietary AI/NLP-driven automation and mobile application development.

Product overview

PrimEra Medical Technologies offers a comprehensive suite of healthcare IT solutions organized as integrated platforms with specialized modules. The core offerings include Health Information Management, Medical Coding Operations, Utilization Management, RCM Business Operations, EPIC EHR Services, Meditech EHR Operations, and ERP Services. These are complemented by two technology platforms: PrimEra IT Enterprise Applications (a custom hospital application development platform including Billing Management, Prime Authorization System, Mortality Review Application, Sepsis WAT, and E-Learnings) and Advanced Automation Processes (AI-powered automation with predictive modeling, NLP, and machine learning). Mobile Applications Development provides Telehealth, RPM, EHR/billing apps, Kryptos Text, and Prime Offsite mobile solutions. The integrated architecture enables end-to-end healthcare facility support from clinical documentation to billing, revenue cycle management, and AI-powered decision support.

Differentiator

Problem solved

Functional benefit

Products and services

• Health Information Management

Quantifiable outcome

• 30% increase in profitability for care facilities using PrimEra solutions
• +4 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• MeditechcoreTechnology or IntegrationPrimEra provides comprehensive Meditech EHR solutions ranging from EHR optimization to virtual care management. Their team of Meditech EHR experts creates customized workflows enabling Prime Healthcare facilities to realize their true potential with unfragmented EHR workflows promoting better hospital utilization management.
• Epic SystemscoreTechnology or IntegrationPrimEra deploys certified Epic EHR consultants for custom requirements of healthcare facilities across all US states. Services include Epic Cadence appointment scheduling, Epic Cupid cardiovascular workflows, Epic Radiant diagnostic imaging, Epic ASAP ER module, and Epic Beaker laboratory management.
• Lawson ERP (Infor)coreTechnology or IntegrationPrimEra provides comprehensive Lawson ERP (M3 and S3 platforms) consulting services for Prime Healthcare hospitals. Services include supply chain optimization, financial planning, and healthcare analytics using Lawson ERP's analytics engine.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Infosys: Infosys provides healthcare IT consulting, digital transformation, and managed services to US payers and providers, with significant Epic and Meditech capability. Comparable peer on offshore delivery model and US healthcare focus.
• Tata Consultancy Services (TCS): TCS runs a large healthcare provider services practice covering EHR/ERP consulting, RCM, and custom application development for US hospital networks. Comparable in delivery model, India-base, and US hospital focus.
• Mphasis: Mphasis provides IT services to US healthcare payers and providers including core systems, digital, and cloud services. India-based with similar offshore delivery model targeting US healthcare clients.
• Wipro: Wipro provides healthcare IT services including EHR implementation, RCM, and clinical analytics for US provider systems from India delivery centers. Operates the same offshore-led model as PrimEra with broader customer diversification.
• HCL Technologies: HCLTech has a dedicated healthcare practice serving US hospital systems with EHR services, RCM, and engineering services. Comparable in offshore delivery model and US provider focus.
• Cognizant: Cognizant is one of the largest India-based HIT outsourcing firms serving US hospitals with Epic/Meditech consulting, RCM, and digital health services. Highly comparable to PrimEra in delivery model, customer base, and service portfolio, but at materially greater scale.
• CitiusTech: CitiusTech is a healthcare-focused technology services and consulting firm serving US providers, payers, and health tech vendors with EHR, RCM, and analytics. Closest pure-play comparability to PrimEra's healthcare-only IT services focus.
• NTT Data: NTT Data provides healthcare IT services including Epic consulting, RCM, and clinical application management to US hospital networks. Comparable peer on EHR consulting and US provider focus.

Broad incumbents

• Optum (UnitedHealth Group): Optum is the health services and innovation arm of UnitedHealth Group, providing RCM, analytics, and HIT consulting to US providers at massive scale. Overlaps with PrimEra's RCM and HIT service lines as part of a much broader payer-provider technology portfolio.
• Accenture: Accenture operates a massive healthcare practice offering strategy, digital health, EHR implementation, and RCM outsourcing to US health systems. Overlaps with PrimEra's services but as part of a much broader portfolio.

Market position

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/primeramt

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PrimEra