Tuki
Tuki provides AI-powered UC lifecycle management SaaS that automates migration, provisioning, and management of Cisco unified communications environments for Fortune 100 enterprises and mid-market organizations transitioning from on-premises CUCM to Webex Calling.
- Company typePrivate
- Founded2009
- HeadquartersNess Ziona, Israel
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Tuki does
Tuki (legal entity: GS CONSULTING & RESEARCH CORRENET Ltd.) is a private SaaS provider of AI-powered unified communications lifecycle management software, primarily serving Fortune 100 and mid-market enterprises running Cisco UC environments. The company automates migration, provisioning, and ongoing management of UC systems, with particular focus on transitions from on-premises Cisco CUCM to Cisco Webex Calling (multi-tenant and dedicated instance). Its product portfolio includes Tuki Migrate for zero-downtime cloud migration, Tuki Manage for centralized hybrid UC management, Tuki Self-Service for non-IT user provisioning, Control Hub Integration for native Cisco administrative access, and API Integration for ITSM, HRIS, and identity provider workflows. The platform connects directly to UC systems in real time without maintaining a duplicate database, and uses AI for discovery, readiness assessment, anomaly detection, and provisioning automation.
Tuki operates a sales-led enterprise go-to-market motion with no public pricing; customers obtain quotes through "Schedule a Demo" or "Request a Trial" forms, supplemented by a free UC readiness assessment as a top-of-funnel entry point. Revenue derives from multi-year enterprise SaaS subscriptions, priced on user count, deployment complexity, and feature requirements. The company markets and sells through direct enterprise sales, the Cisco partner ecosystem (Tuki is a Cisco business partner and participates in Cisco Live and WebexOne), and a channel targeting system integrators delivering Cisco professional services. Documented customer outcomes include a global chemical manufacturer migrating 69,000 HCS seats across 162 sites in 21 countries in 3 weeks with zero downtime, an 80% reduction in UC operational costs, and IT teams shrinking from 50 domain experts to 10 admins.
The company operates from a New York headquarters (347 Fifth Ave) with additional presence in Ness Ziona, Israel (firmographic) and Saint John, New Brunswick, Canada (training and sales office), serving customers globally. With 11-50 employees and no disclosed external funding, Tuki appears to operate as a bootstrapped, founder-led business that has sustained operations for over a decade.
Tuki firmographics
Firmographics- Name
- Tuki
- Legal name
- GS CONSULTING & RESEARCH CORRENET Ltd.
- Website
- https://tuki.io
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tuki provides AI-powered UC lifecycle management SaaS that automates migration, provisioning, and management of Cisco unified communications environments for Fortune 100 enterprises and mid-market organizations transitioning from on-premises CUCM to Webex Calling.
- Ownership category
- akta.pro rank
Tuki industry classification
Industry- Product category
- Unified Communications Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)
- akta.pro primary industry
- Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
- akta.pro secondary industry
- UCaaS Platforms & Suites (HDAIAHAA)
Keywords
Where Tuki is headquartered
LocationHeadquarters
- HQ city
- Ness Ziona
- HQ country
- Israel
- HQ region
- Middle East
Offices3 records
Markets served
Tuki business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription (UC Lifecycle Management): Tuki operates as a SaaS subscription business, charging enterprises for access to its UC lifecycle management platform. The platform is offered as an enterprise solution with subscription plans. Pricing is not publicly disclosed; prospects are directed to schedule a demo or request a trial to obtain a quote.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free Assessment |
| Subscription | Multi-year contract | Enterprise Subscription |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Tuki product offering
Product offeringCore offering
Tuki provides a unified communications (UC) lifecycle management SaaS platform that automates, simplifies, and streamlines the migration, provisioning, and ongoing management of Cisco UC environments. Its products migrate customers from on-premises Cisco CUCM to Cisco Webex Calling (Multi-Tenant and Dedicated Instance), manage hybrid UC deployments in real time from a single dashboard, and enable self-service UC administration for non-technical staff via API and Control Hub integrations.
Product overview
Tuki is an enterprise UC Lifecycle Management SaaS platform that automates, simplifies, and streamlines unified communications provisioning. The platform consists of a unified management architecture supporting on-premises CUCM, cloud-based Webex Calling (both multi-tenant and dedicated instance), and hybrid environments. The product portfolio centers on Tuki Migrate for cloud migration automation and Tuki Manage for ongoing UC provisioning and operations, supplemented by Tuki Self-Service for employee-facing portal capabilities, Control Hub Integration for Webex administrative access, and API Integration for enterprise workflow automation. All products share a common architecture providing real-time synchronization, AI-driven automation, and single-pane-of-glass visibility across multi-vendor UC environments.
Differentiator
Problem solved
Functional benefit
Products and services
- Tuki Migrate
Quantifiable outcome
- 80% reduction in UC operational costs
- +4 more outcomes
Companies that use Tuki
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Tuki technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature9 records
Tuki partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and secondary.
- Cisco (Webex Calling)coreTuki is a Cisco business partner and its platform is designed and built as a complementary product for Cisco Webex Calling UC suite. The company specializes in migration from Cisco CUCM to Webex Calling and manages environments including Webex Calling Multi-Tenant (MT) and Dedicated Instance (DI). Tuki participates actively in Cisco partner events including Cisco Live and WebexOne.
- AvayasecondaryTuki's migration solutions cater to the specific requirements of UCM (Cisco), DI & hybrid Webex Calling customers alongside Avaya deployments, indicating technical compatibility and support for Avaya environments.
- Microsoft (Teams)secondaryTuki's UC management platform evaluates and supports multi-vendor environments including Microsoft Teams alongside Cisco and other UC platforms, though Cisco Webex Calling remains the primary focus.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Tuki competitors and assessment
Company assessmentDirect peers
- Unify Square: Unify Square (now part of the UnifySquare brand, later acquired by Cisco) historically provided UC management, reporting, and adoption analytics for Cisco and Microsoft UC environments, directly competing with Tuki in lifecycle management for enterprise voice platforms.
- UCMG: UCMG is a Cisco UC-focused government and enterprise partner that Tuki partners with for FedRAMP-authorized deployments. It overlaps directly in Cisco UC lifecycle management and migration services for regulated customers.
- EMPIRE UC: EMPIRE UC provides Cisco UC consulting, migration, and managed services to enterprise customers. It overlaps with Tuki in migration execution and lifecycle services for Cisco UC environments, often as a potential SI partner or competitor.
Broad incumbents
- Cisco (Webex): Cisco owns the Webex Calling and CUCM platforms that Tuki manages, and is also an official partner. Cisco's Control Hub and native management features represent both the ecosystem Tuki sells into and a potential competitive threat as native automation expands.
- Microsoft (Teams): Microsoft Teams is a competing UCaaS platform that Tuki supports as a secondary environment. Microsoft's native admin center and Teams management tooling represent a broad incumbent alternative in the multi-vendor UC estates Tuki targets.
- Sangoma Technologies: Sangoma offers UCaaS, SBC, and PBX management tooling (including Star2Star and Switchvox) that overlap with Tuki's lifecycle management capabilities for SMB and mid-market unified communications environments.
- Ribbon Communications: Ribbon provides SBCs, session management, and UC infrastructure for enterprise and service provider voice networks. Its EdgeMarc and SBC portfolio competes in adjacent voice/networking layers where Tuki's hybrid UC management operates.
- Avaya: Avaya is a legacy UC platform vendor that Tuki explicitly supports for migration scenarios. Avaya's own management tooling and UC migration programs overlap with Tuki's hybrid management and migration capabilities.
Others
- WidePoint: WidePoint (formerly Providea) delivers managed IT, identity, and communications services to enterprise and government clients, adjacent to Tuki's UC lifecycle management focus and overlapping in regulated-vertical customer bases.
Emerging players
- NICE inContact (CXone): NICE CXone provides cloud contact center and workforce engagement management that increasingly bundles UC-adjacent provisioning and analytics capabilities, emerging as an adjacent competitor for enterprise communications operations budgets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Tuki social profiles
Digital presenceTuki financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tuki leadership team
Management profileNumber of profiles
Profiles2 records
Tuki funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tuki M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tuki
What does Tuki do?
Tuki provides a unified communications (UC) lifecycle management SaaS platform that automates, simplifies, and streamlines the migration, provisioning, and ongoing management of Cisco UC environments. Its products migrate customers from on-premises Cisco CUCM to Cisco Webex Calling (Multi-Tenant and Dedicated Instance), manage hybrid UC deployments in real time from a single dashboard, and enable self-service UC administration for non-technical staff via API and Control Hub integrations.
Is Tuki a public or private company?
Tuki is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tuki founded?
Tuki was founded in 2009. It employs 11 to 50 people.
Where is Tuki based?
Tuki is headquartered in Ness Ziona, Israel, in the Middle East region.
How does Tuki make money?
One revenue line is on record: saaS Subscription (UC Lifecycle Management).
Who are Tuki's main competitors?
Direct peers on record are Unify Square, UCMG and EMPIRE UC. Broad incumbents are Cisco (Webex), Microsoft (Teams), Sangoma Technologies, Ribbon Communications and Avaya. WidePoint is listed as an others. NICE inContact (CXone) is listed as an emerging player.
Does Tuki have an API?
Yes. Tuki exposes APIs that enable integrations with ITSM, HRIS, and identity systems. The platform offers REST API integration capabilities, specifically noted for ServiceNow REST API integration. The API enables workflow automation, provisioning automation, and custom integrations for enterprise environments. Self-service capabilities and GUI-based controls complement the API access. Developer documentation is at tuki.io/api-integration.
What industry is Tuki in?
Tuki's product category is Unified Communications Management Software. Its primary akta.pro industry code is BPAEAIAE, Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms), with a secondary code of HDAIAHAA, UCaaS Platforms & Suites. Its NAICS code is 54151 and its SIC code is 7371.