Inetum

What Inetum does

Inetum is a European digital services and IT consulting company headquartered in Saint-Ouen-sur-Seine, France, employing approximately 27,000 people across 19 countries and more than 130 offices. The firm describes itself as having a business size near USD 2.5 billion. Its core offerings span systems integration and consulting across cloud (Azure), cybersecurity, data and AI, digital workplace, infrastructure services, and enterprise platforms — with deep implementation practices for SAP, Salesforce, ServiceNow, and Microsoft. Proprietary technology includes Refine x GenAI (banking legacy-system modernization with automated redocumentation, smart refactoring, and cloud-native code generation), the Inetum AI Agent (a Salesforce Agentforce-based conversational layer), Henk (an agriculture-focused GenAI assistant), and Ilex International IAM software acquired in 2021.

Inetum generates revenue through professional services — consulting-led implementation, system integration, managed services, and value-added reselling — typically under quote-based multi-year contracts with large enterprises and public-sector clients. Its go-to-market is direct enterprise sales with consulting-led engagement, supplemented by partnerships with the four major platform vendors and ecosystem alliances such as AIONOS (for an AI-native delivery hub in India scaling to 2,200 people) and Multiverse Computing (for compressed AI commercialization in Iberia and LatAm). The customer base is anchored in Europe (France, Belgium, Spain, Portugal, UK, Switzerland, Luxembourg) and extended across Eastern Europe, North Africa, and Latin America, serving verticals including financial services, public sector, healthcare, manufacturing, defense, retail, and transport. Recent strategic emphasis is on AI-native delivery, GenAI agents, and ecosystem-led geographic expansion (notably India in 2026).

Name

Inetum

Legal name

Inetum S.A.S.

Website

https://inetum.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Inetum is a European digital services and IT consulting firm with roughly 27,000 employees across 19 countries, delivering enterprise modernization, cloud, cybersecurity, and AI solutions anchored on SAP, Salesforce, ServiceNow, and Microsoft platforms for large public and private clients.

Ownership category

akta.pro rank

Product category

IT Consulting and Digital Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Management Consulting Services (54161)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

Enterprise Architecture & IT Operating Model (BPAHAEAB), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Enterprise Service Management (ESM) Platforms (HDAEALAB), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

Keywords

• IT consulting services
• Digital transformation
• Enterprise systems integration
• Cybersecurity services
• Generative AI platforms

Headquarters

HQ city

Saint-ouen

HQ country

France

HQ region

Europe

Offices17 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting and Digital Services: Professional services revenue from digital transformation consulting, system integration, implementation services, and managed services across cloud, AI, cybersecurity, and enterprise platforms (SAP, Salesforce, ServiceNow, Microsoft).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Inetum is a European digital services firm that sells IT consulting, systems integration, and managed services around major enterprise platforms (SAP, Salesforce, ServiceNow, Microsoft), complemented by proprietary AI products (Refine x GenAI for banking legacy modernization, Henk AI assistant for agriculture, and the Inetum AI Agent). It also delivers cybersecurity, cloud migration, infrastructure, and digital workplace engagements for large enterprise and public-sector clients across 19 countries.

Product overview

Inetum is a European digital services company offering systems integration, consulting, and implementation services rather than a standalone product. The portfolio is organized around core service lines (Application Services, Cloud, Cybersecurity, Data & AI, Digital & Enterprise Transformation, Digital Workplace, Enterprise Platforms, Infrastructure Services) and specialized practices for major enterprise platforms (Microsoft, Salesforce, SAP, ServiceNow). Proprietary AI offerings include Refine x GenAI for banking system modernization, Henk (an agricultural AI assistant built on Salesforce Agentforce), and the Inetum AI Agent for customer service. The company operates across 19 countries with delivery centers and specializes in digital transformation, AI adoption, and enterprise modernization.

Differentiator

Problem solved

Functional benefit

Products and services

• SAP Implementation Services Systems integration and consulting for SAP S/4HANA implementations across Public Cloud and on-premise deployments, supporting multi-country operations with compliant fiscal and financial management. Targeted at enterprise clients undergoing ERP modernization.
• Microsoft Services Implementation, adoption, and managed services across the Microsoft ecosystem including Azure cloud infrastructure, Microsoft 365 Copilot, and Dynamics 365 for enterprise clients.
• Salesforce Services Salesforce implementation services, CRM customization, and Agentforce-based AI agent development for specialized industry applications such as agricultural advisory.
• ServiceNow Services Enterprise service management platform implementation supporting AI deployment, operational automation, IT helpdesk modernization, and incident handling for enterprise and public-sector clients.
• Cybersecurity Services Cybersecurity consulting, threat detection, incident response, crisis-management training, and Identity and Access Management (IAM) solutions for enterprise and regulated clients.
• Data & AI Services

Quantifiable outcome

• SAP S/4HANA Public Cloud implementation completed in 6 months for Erri Berri
• +2 more outcomes

Named customers22 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability11 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• AIONOScoreStrategic or Co-development Partner · 1 May 2026Strategic partnership to build AI-native delivery center in India. AIONOS, an AI-native technology company backed by InterGlobe Enterprises and Assago Group, serves as exclusive partner responsible for establishing and scaling the India unit using its proprietary AI enterprise stack. The initiative will scale Inetum's India operations from approximately 60 to 2,200 people, with Hyderabad as initial talent base. The partnership combines AI-driven efficiencies with human expertise to serve clients worldwide.
• Multiverse ComputingcoreTechnology or Integration · 1 January 2026Strategic collaboration to accelerate adoption of efficient AI models across public and private organizations. Multiverse Computing's compressed AI technology drastically reduces costs and energy consumption without sacrificing performance. Inetum serves as preferred commercialization and integration partner leveraging its sector expertise and client base. Partnership includes developing proofs of concept with strategic clients and commercial plans targeting Iberia and LatAm markets.
• Ilex InternationalcoreStrategic or Co-development Partner · 1 September 2021Acquired as part of Upscale23 strategy to strengthen Inetum's cybersecurity offerings. Ilex International is a leading French developer of identity and access management software. Transaction aimed at expanding digital security solutions worldwide.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Tietoevry: Nordic-headquartered IT services company serving enterprises and public sector across Northern Europe. Comparable in scale, vertical expertise, and platform-based service offerings, though with limited overlap in Continental Europe.

Direct peers

• Atos: French multinational IT services company providing digital transformation, systems integration, and managed services across Europe. Direct overlap with Inetum in SAP/ServiceNow implementations, public-sector IT, and digital workplace offerings.
• Sopra Steria: European IT services group headquartered in France with strong presence in UK, Nordics, and Iberia. Closely comparable scale (~50,000 employees), similar SAP/enterprise platform focus, and comparable European public-sector and banking vertical exposure.
• Devoteam: French-headquartered IT consulting firm focused on cloud platforms (AWS, Azure, GCP), cybersecurity, and digital transformation. Direct overlap with Inetum's cloud and enterprise platform practices, with a comparable mid-market and European footprint.
• Capgemini: French-headquartered global IT services and consulting firm. Most directly comparable peer to Inetum given shared French roots, enterprise transformation focus, and deep SAP/ServiceNow/Salesforce practices. Targets similar European enterprise and public-sector clients at a larger scale.

Broad incumbents

• Deloitte: Big Four professional services firm with extensive technology consulting, SAP/Oracle/Workday implementation, and digital transformation practices. Competes with Inetum in enterprise transformation advisory and systems integration, particularly for large European accounts.
• CGI Group: Canada-headquartered IT and business consulting services firm with significant European operations. Comparable in systems integration, enterprise application services, and public-sector IT, though stronger in North America and the UK.
• Accenture: Global professional services leader with deep SAP, Salesforce, ServiceNow, and Microsoft practices. Competes for the same enterprise transformation RFPs as Inetum, with materially larger scale, broader geographic reach, and stronger board-level advisory positioning.
• Infosys: Global IT services major with significant SAP, Microsoft, and Salesforce delivery capabilities and pan-European operations. Competes with Inetum on enterprise transformation RFPs, often on price, given offshore delivery scale.
• DXC Technology: Global IT services firm with strong enterprise platform (SAP, ServiceNow, Microsoft) practices and significant European presence. Comparable in modern workplace, infrastructure, and enterprise systems integration services.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/inetum_fra
• YouTubeyoutube.com/c/inetum
• LinkedInlinkedin.com/company/inetum
• Instagraminstagram.com/inetum_world
• Facebookfacebook.com/inetum.world

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A36 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inetum