AIonOS
AIonOS is an AI-native enterprise technology company, founded in 2024 as a joint venture between InterGlobe Enterprises and Assago Group, that builds and deploys agentic AI platforms (UniStack, UniWeave, UniScale, UniProtect) for Aviation, Travel, Hospitality, Logistics, Telecom, BFSI, and Healthcare enterprises globally.
- Company typePrivate
- Founded2024
- HeadquartersGurugram, India
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What AIonOS does
AIonOS (legal entity AlonOS Pte Ltd) is an AI-native enterprise technology company founded in 2024 as a joint venture between InterGlobe Enterprises (the Indian conglomerate behind IndiGo) and Assago Group, co-founded by Rahul Bhatia and former Tech Mahindra CEO CP Gurnani. Headquartered in Singapore with operating hubs in Gurugram, Hyderabad, New Delhi, the UK, the US, Spain, Indonesia, and Malaysia, the company builds and deploys agentic AI systems across Aviation, Travel & Hospitality, Logistics, Telecom, BFSI, and Healthcare, with a stated workforce of 2,500+ AI engineers and domain specialists.
The company's product architecture is built on UniStack, a proprietary enterprise AI, Data, and Cloud Operations platform that unifies Agent Ops, Data Ops, Cloud Ops, and full-stack observability with LLM/token usage tracking and ROI analytics. Three primary modules extend UniStack: UniWeave for multi-modal Customer Experience (voice, chat, SMS, WhatsApp, email, and social across 30+ languages); UniScale as an agentic AI marketplace for B2B data monetization; and UniProtect for AI-driven security and business continuity/disaster recovery. Ancillary offerings include the IntelliMate agentic platform (integrated with Cloud Analogy's Salesforce expertise), IntelliRecruitMate for AI-led hiring, the AI Foundry 'Innovation as a Service' with domain-aware PODs, and end-to-end Global Capability Centre build-and-scale services.
Revenue is generated through a mix of quote-based multi-year platform subscriptions for UniStack and its modules, Salesforce and ServiceNow consulting and managed services (AIONOS is a Salesforce Summit Partner with 450+ certified professionals and a ServiceNow Platform Partner with 50+), GCC build/scale/modernize engagements, and outcome-based contact-center pricing where vendor revenue is a function of AI agent containment rate rather than seats or minutes. The go-to-market is enterprise field sales with alliance-led distribution: the Cloud Analogy acquisition (July 2025) anchors the Salesforce ecosystem play, while partnerships with Black Box, Inetum, ACME, Adani Airports, and Genesys Cloud drive scale across 35+ countries.
AIonOS firmographics
Firmographics- Name
- AIonOS
- Legal name
- AlonOS Pte Ltd
- Website
- https://aionos.io
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- AIonOS is an AI-native enterprise technology company, founded in 2024 as a joint venture between InterGlobe Enterprises and Assago Group, that builds and deploys agentic AI platforms (UniStack, UniWeave, UniScale, UniProtect) for Aviation, Travel, Hospitality, Logistics, Telecom, BFSI, and Healthcare enterprises globally.
- Ownership category
- akta.pro rank
AIonOS industry classification
Industry- Product category
- Enterprise AI Software
- NAICS
- Computer Systems Design Services (541512), Software Publishers (5132)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF)
- akta.pro secondary industry
- Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)
Keywords
Where AIonOS is headquartered
LocationHeadquarters
- HQ city
- Gurugram
- HQ country
- India
- HQ region
- Asia
Offices11 records
Markets served
AIonOS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- AI Platform & Solution Licensing: Recurring platform licensing of UniStack, UniWeave, UniScale, and UniProtect deployed on top of customer cloud investments, including AI-native CRM/ERP implementations and AI engineering services.
- Salesforce & ServiceNow Consulting & Managed Services: Implementation, integration, managed services, training, and support revenue as a Salesforce Summit Partner (450+ certified) and ServiceNow Platform Partner (50+ certified), reinforced by the Cloud Analogy acquisition.
- GCC Build, Scale & Modernize Engagements: End-to-end Global Capability Centre build, scale, and modernize contracts including AI-led transformation and precision talent acquisition for enterprises expanding in India.
- Strategic Alliance Revenue Sharing: Revenue from co-developed joint offerings with partners such as Black Box (targeting triple-digit million dollars over three years) and Inetum India (scaling from ~60 to ~2,200 people across EUROMED and Growing Markets).
- Outcome-Based Contact Center AI Pricing: Stated commercial model for UniWeave contact-center deployments where vendor revenue is a direct function of AI agent containment (resolved interactions without human handoff), rather than consumption minutes or seats.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Demo-based enterprise sales for UniStack, UniWeave, UniScale, UniProtect and GCC/AI Foundry engagements with no public price list. |
| Outcome Based/ Performance | Pay-as-you-go | Outcome-based pricing for UniWeave contact-center AI where the vendor is paid per resolved interaction (containment). |
| Subscription | Annual | Salesforce consulting, implementation, managed services and AI-powered CRM transformation packages. |
Go-to-market motion1 record
AIonOS product offering
Product offeringCore offering
AIonOS is an AI-native enterprise technology company that builds and sells a proprietary AI enterprise stack (UniStack) spanning Agent Ops, Data Ops, Cloud Ops, and Observability. It offers four flagship software products—UniStack, UniWeave (multi-modal CX), UniScale (B2B data monetization marketplace), and UniProtect (AI security and resilience)—alongside GCC build-and-scale services and an AI Foundry innovation-as-a-service offering for verticals including Aviation, Travel, Hospitality, Logistics, Telecom, BFSI, and Healthcare.
Product overview
AIonOS is an AI-native enterprise technology company delivering a platform-plus-modules architecture centered on its proprietary AI enterprise stack. The foundation is UniStack, an Enterprise AI, Data & Cloud Operations platform that unifies Agent Ops, Data Ops, and Cloud Ops with observability and powers all other AIONOS products. Three vertical modules build on UniStack: UniWeave for multi-modal Customer Experience (voice AI, intelligent surveys, workflow automation), UniScale as an Agentic AI Marketplace for B2B Data Monetization, and UniProtect for AI-powered Security and Business Resilience (AI for Security, Security for AI, business continuity, disaster recovery). Service-layer offerings include the Global Capability Centers (GCC) build-and-scale solution, the AI Foundry "Innovation as a Service," the IntelliMate agentic AI platform integrated with Cloud Analogy's Salesforce expertise, and IntelliRecruitMate for AI-powered precision hiring. The platform integrates with leading enterprise ecosystems including Salesforce (Summit and ISV Partner), ServiceNow (Platform Partner), and Genesys Cloud, and runs across AWS, Azure, and GCP.
Differentiator
Problem solved
Functional benefit
Brands
- UniStack: AIONOS's proprietary enterprise AI, Data, and Cloud operations platform powering all other products; supports Agent Ops, Data Ops, and Cloud Ops with real-time observability.
- UniWeave
- UniScale
- UniProtect
- IntelliRecruitMate
Products and services
- UniStack Enterprise AI, Data & Cloud Operations platform that unifies Agent Ops, Data Ops, and Cloud Ops with real-time observability into a single pane of glass, delivering 100% agent visibility, 99.9% pipeline uptime, 100% cloud coverage, and 10x deployment speed for enterprise customers.
- UniWeave Multi-modal Customer Experience platform combining voice AI, intelligent surveys, and workflow automation across 8+ channels in 30+ languages, achieving 70% response time reduction, 82% query automation, +40% CSAT improvement, and 94% sentiment accuracy for enterprise CX teams.
- UniScale Agentic AI Marketplace for B2B data monetization that enables enterprises to discover, package, and monetize data assets through intelligent agents, automating SEO/AEO, audits, and campaigns to deliver +40% data value, 10x time-to-revenue, +65% buyer conversion, and 3x SEO visibility.
- UniProtect AI-Powered Security & Business Resilience platform combining AI for Security, Security for AI, business continuity, and disaster recovery, delivering <30s threat detection, 99.9% model protection, 99.9% guaranteed uptime, 70% MTTR reduction, and <15 min failover time for enterprise security teams.
- Global Capability Centers (GCC) End-to-end Global Capability Center build & scale service covering greenfield setup to expansion, with AI-Led Transformation, AI-powered Precision Talent Acquisition, and cross-industry expertise across Travel, BFSI, Retail, Healthcare, and Telecom for enterprises expanding in India.
- AI Foundry Innovation-as-a-Service providing domain-aware PODs across Telecom, Healthcare, Banking, and Airlines, including co-creation workshops, rapid MVP development, and data-driven monetization strategies with claimed 70% faster time-to-market, 3x higher success rate, and 85% client satisfaction.
- IntelliMate Agentic AI platform integrated with Cloud Analogy's multi-cloud Salesforce expertise that powers enterprise AI agent capabilities with 800+ combined certifications for Salesforce-driven CRM and CX transformation.
- IntelliRecruitMate AI-powered precision hiring platform with smart parsing, AI-led interviews, and intelligent scoring that achieves 98% accuracy in candidate-role matching, 60% faster hiring, 75% lower recruitment costs, and 3x improvement in candidate quality for enterprise talent teams.
Companies that use AIonOS
Customer profileIdeal customer profiles5 records
AIonOS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability15 records
Feature7 records
AIonOS partnerships and signals
Strategic signalScale indicators11 records
Recent moves7 records
Expansion highlights6 records
AIonOS competitors and assessment
Company assessmentDirect peers
- Yellow.ai: India-headquartered enterprise conversational AI platform competing in CX automation across 35+ languages, with overlapping vertical focus in travel, BFSI, and retail. Directly comparable to UniWeave's multi-modal CX capabilities and similar enterprise customer base.
- Kore.ai: Enterprise conversational AI and agentic AI platform with a similar multi-product architecture (agent platform, contact center AI, search/copilot). Competes directly for enterprise CX and agent automation deals across BFSI, healthcare, and travel verticals, and is a near-direct functional comparable to UniStack + UniWeave.
- Cognigy (NICE): Conversational and agentic AI platform for enterprise customer service automation, now part of NICE. Directly competes with UniWeave for contact center AI deployments with a similar low-code agent orchestration approach and overlapping enterprise buyers.
- Aisera: Enterprise agentic AI platform positioning around AI agents for IT service management, customer service, and operations. Closely comparable to UniStack's Agent Ops orchestration layer and UniWeave for service-desk automation.
- Amelia (SoundHound for Enterprise): Enterprise conversational AI agent platform (formerly IPsoft Amelia) with comparable agentic AI architecture and similar enterprise customer base across BFSI and travel. Direct competitor in agent-led customer service automation.
Broad incumbents
- C3.ai: Enterprise AI applications platform with similar vertical focus on BFSI, healthcare, and aviation. Competes with UniStack for agentic AI platform deals at large enterprises and offers a more mature catalog of pre-built industry applications.
- ServiceNow (Now Assist): Enterprise platform with Now Assist agentic AI capabilities for ITSM, CRM, and workflow automation. AIONOS is a ServiceNow Platform Partner, but Now Assist competes directly for AI-driven ITSM and workflow automation budget at large enterprises.
- Genesys: Major CCaaS/CX platform and an AIONOS partner. Genesys Cloud's native AI capabilities compete with UniWeave in contact center AI while also providing indirect channel for AIONOS deployments across travel and BFSI.
- Palantir Technologies: Enterprise AI/data platform serving aviation, healthcare, energy, and government. Competes with UniStack for large-scale agentic AI and data ops deployments with a deeper installed base and longer operating track record.
- Salesforce (Agentforce): Salesforce's flagship agentic AI platform with deep CRM integration. AIONOS is a Salesforce Summit Partner, but Agentforce competes for the same enterprise AI agent budget and offers a much broader enterprise footprint and installed base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
AIonOS social profiles
Digital presenceAIonOS compliance and trust
Trust signalCompliance5 records
AIonOS financial estimates
Financial estimateRevenue estimate
Valuation estimate
AIonOS leadership team
Management profileNumber of profiles
Profiles13 records
AIonOS subsidiaries and ownership
Company hierarchySubsidiaries8 records
AIonOS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AIonOS M&A and investment
M&A and investmentM&A
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AIonOS
What does AIonOS do?
AIonOS is an AI-native enterprise technology company that builds and sells a proprietary AI enterprise stack (UniStack) spanning Agent Ops, Data Ops, Cloud Ops, and Observability. It offers four flagship software products—UniStack, UniWeave (multi-modal CX), UniScale (B2B data monetization marketplace), and UniProtect (AI security and resilience)—alongside GCC build-and-scale services and an AI Foundry innovation-as-a-service offering for verticals including Aviation, Travel, Hospitality, Logistics, Telecom, BFSI, and Healthcare.
Is AIonOS a public or private company?
AIonOS is a private company. It is classified as corporate owned and is currently operating.
When was AIonOS founded?
AIonOS was founded in 2024. It employs 501 to 1,000 people.
Where is AIonOS based?
AIonOS is headquartered in Gurugram, India, in the Asia region.
How does AIonOS make money?
Five revenue lines are on record. AI Platform & Solution Licensing is the primary driver. The others are salesforce & ServiceNow Consulting & Managed Services, GCC Build, Scale & Modernize Engagements, strategic Alliance Revenue Sharing and outcome-Based Contact Center AI Pricing.
Who are AIonOS's main competitors?
Direct peers on record are Yellow.ai, Kore.ai, Cognigy (NICE), Aisera and Amelia (SoundHound for Enterprise). Broad incumbents are C3.ai, ServiceNow (Now Assist), Genesys, Palantir Technologies and Salesforce (Agentforce).
Does AIonOS have an API?
Yes. UniScale offers an API Marketplace with seamless integration to existing data infrastructure and third-party marketplaces, including API and delivery format configuration. UniStack provides API wrappers exposing legacy CRM and ERP system capabilities. No public developer portal or SDK documentation URL is published. Developer documentation is at aionos.io/products/uniscale.
What industry is AIonOS in?
AIonOS's product category is Enterprise AI Software. Its primary akta.pro industry code is HDAEANAF, AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety), with a secondary code of HDAEANAG, Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII). Its NAICS code is 541512 and its SIC code is 7373.