Language Link
Language Link is a US-based language services provider (founded 1991, subsidiary of BIG Language Solutions) delivering translation, interpretation, and localization across 300+ languages to enterprise and government clients in regulated sectors including healthcare, legal, government, and life sciences.
- Company typePrivate
- Founded1991
- HeadquartersVancouver, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Language Link does
Language Link is a US-based language services provider founded in 1991 and operating as a subsidiary of BIG Language Solutions LLC under the legal entity Corporate Translation Services, Inc., headquartered at 3414 Peachtree Road NE, Suite 465, Atlanta, GA. The company delivers translation, interpretation, and localization services across more than 300 languages and dialects, leveraging a directly managed network of 2,000+ linguists supplemented by a broader 15,000-linguist partner network. Its primary customers are enterprises and government agencies in regulated and technical sectors — healthcare, legal, government, education, financial services, contact centers, and life sciences — served through a sales-led motion with direct account management and a 24/7 self-serve customer portal.
The core technology stack centers on LanguageVault®, a secure cloud translation environment marketed as "The World's Most Secure Translation Environment™" with dual-factor authentication, Kerberos-secured workspaces, and CSRF token protection. Adjacent offerings include LanguageExpress™ (document translation combining machine translation with human post-editing) and an Interpretation Client Portal providing over-the-phone and video remote interpretation with 99.999% telephony uptime and a 20-second average connection time across all languages. The platform is backed by ISO 9001, ISO 17100, ISO 27001, SOC 2 Type II, HITRUST CSF, HIPAA, GDPR, and CCPA certifications.
Revenue is generated through a professional services model with custom quote-based enterprise pricing and pay-as-you-go billing (per-minute for OPI services). Go-to-market combines direct enterprise sales, account management, inside-sales quote requests, and a 24/7 self-serve portal for existing clients. Language Link operates as part of the broader BIG Language Solutions portfolio that includes ISI, ProTranslating, BIG-IP, DW Languages, and Law Linguists, sharing technology infrastructure (notably LanguageVault®) and cross-selling language services across multiple brands.
Language Link firmographics
Firmographics- Name
- Language Link
- Legal name
- Corporate Translation Services, Inc.
- Website
- https://language.link
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Language Link is a US-based language services provider (founded 1991, subsidiary of BIG Language Solutions) delivering translation, interpretation, and localization across 300+ languages to enterprise and government clients in regulated sectors including healthcare, legal, government, and life sciences.
- Ownership category
- akta.pro rank
Language Link industry classification
Industry- Product category
- Language Services
- NAICS
- Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Allied To Motion Picture Production (7819)
- akta.pro primary industry
- Content Localization, Translation & Transcreation (BPAFAIAH)
- akta.pro secondary industries
- Translation & Transcreation Services (Script/Dialogue Adaptation) (MPAHAFAD), Localization Technology & Automation (TMS, Subtitle Tools, MT/AI, Speech-to-Text) (MPAHAFAH), Localization, Translation & Cultural Adaptation for Learning Content (EDAGAKAK)
Keywords
Where Language Link is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Language Link business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Professional Language Services: Full suite of translation, interpretation, and localization solutions delivered through professional talent network. Services include over-the-phone interpretation (OPI), document translation, website localization, and eLearning content translation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom enterprise pricing based on service type and volume |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Language Link product offering
Product offeringCore offering
Language Link provides translation, interpretation, and localization services across 300+ languages and dialects. The company delivers these through a network of 15,000+ expert linguists combined with proprietary technology including the LanguageVault® secure translation environment and a 24/7 interpretation portal. Services span over-the-phone interpretation (OPI), video remote interpretation, document translation, website localization, and eLearning content translation, primarily serving enterprise and government clients in regulated industries.
Product overview
Language Link, a BIG Language Solutions company, operates as a language service provider offering a portfolio of interconnected products and services. The core offering centers on LanguageVault®, a secure translation environment for sensitive data, complemented by human-driven translation and interpretation services covering 300+ languages. LanguageExpress™ provides scalable document translation combining machine translation with human post-editing. Interpretation services include over-the-phone (OPI) and Video Remote Interpretation with 24/7 availability. All services are delivered through a secure portal infrastructure and backed by ISO 9001, ISO 27001, and SOC 2 Type II certifications.
Differentiator
Problem solved
Functional benefit
Brands
- LanguageVault®: A fully secure environment for translating sensitive and confidential data that ensures the security and retention of all documents. Part of BIG's technology offerings for secure translations.
Products and services
- LanguageVault® A fully secure environment (the World's Most Secure Translation Environment™) for translating sensitive and confidential data that ensures the security and retention of all documents. It provides a secure portal for clients, vendors, and staff members to handle translation work with end-to-end security protocols.
- Translation Services Full translation services covering 300+ languages and dialects, utilizing an extensive in-house network of professional talent and partners, with end-to-end secure handling of documents and content. Serves enterprise and government clients across regulated and non-regulated industries.
- Interpretation Services Over-the-phone interpretation (OPI) and Video Remote Interpretation services providing 24/7 access to professional interpreters in 300+ languages, with average 20-second connection times and 99.999% telephony uptime. Includes industry-specialized interpreters and 10 quality assurance checkpoints.
- Localization Services Website localization, eLearning localization, and content localization services that adapt content for global audiences while maintaining cultural and linguistic accuracy.
- LanguageExpress™ A document translation solution delivering fast turnaround times and scalability, combining custom workflows and machine translation with human post-editing for dependable, accurate results. HIPAA-compliant for healthcare document translation.
- Interpretation Client Portal A secure, real-time portal for managing interpretation calls, reports, and invoicing information. Provides access to metrics for every call, enabling reporting, compliance, and funding tracking. Available 24/7 to existing interpretation clients.
Quantifiable outcome
- 20-second average connect time for interpretation across all languages
- +3 more outcomes
Companies that use Language Link
Customer profileSegments7 records
Ideal customer profiles7 records
Language Link technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature4 records
Language Link partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- BIG Language Solutions (Parent Company)flagshipLanguage Link is a subsidiary and flagship brand of BIG Language Solutions, a portfolio company of language service providers. BIG Language Solutions includes ISI Language Solutions, PropTranslating, BIG-IP, DW Languages, and Law Linguists.
Scale indicators10 records
Recent moves8 records
Expansion highlights5 records
Language Link competitors and assessment
Company assessmentDirect peers
- CyraCom: Healthcare-focused interpretation and translation provider offering OPI, VRI, and document translation. Closest direct competitor to Language Link in the HIPAA-compliant healthcare interpretation segment.
- TransPerfect: World's largest privately held language services company offering translation, interpretation, and localization across regulated industries. Direct competitor with similar security and compliance positioning and a much larger global footprint.
- Lionbridge: Global end-to-end language services and localization platform serving enterprise, life sciences, and technology buyers. Direct competitor across translation, localization, and interpretation services with materially larger scale.
- Welocalize: Mid-to-large language services provider offering translation, localization, and interpretation across regulated and technical industries. Direct competitor with overlapping customer segments in life sciences, legal, and enterprise.
- Propio Language Services: U.S.-based interpretation and translation services provider focused on healthcare, government, and enterprise contact centers. Direct competitor with overlapping OPI/VRI offerings and similar 24/7 delivery model.
- LanguageLine Solutions: Largest dedicated OPI and interpretation services provider in the U.S., serving healthcare, government, and enterprise. Direct competitor to Language Link's core interpretation business, with overlapping customer segments and similar 24/7 delivery model.
- RWS: London-listed language services and IP services provider offering translation, localization, and interpretation to enterprise, legal, and life sciences clients. Direct competitor across most of Language Link's regulated verticals.
Emerging players
- Stepes: On-demand translation and interpretation platform combining mobile-first delivery with professional linguists. Comparable in the on-demand interpretation and multilingual content space, particularly for enterprise and government.
- Smartling: Translation management system and AI-augmented translation platform for enterprise content localization. Comparable through its MT-with-human-post-editing model and enterprise go-to-market, though it competes more on technology than service delivery.
- Lilt: AI-augmented translation platform combining neural MT with human reviewers, focused on enterprise and government. Comparable to Language Link's LanguageExpress™ MT-with-post-editing model and overlaps in regulated, technical content.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Language Link social profiles
Digital presenceLanguage Link compliance and trust
Trust signalCompliance8 records
Language Link financial estimates
Financial estimateRevenue estimate
Valuation estimate
Language Link leadership team
Management profileNumber of profiles
Profiles1 record
Language Link funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Language Link M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Language Link
What does Language Link do?
Language Link provides translation, interpretation, and localization services across 300+ languages and dialects. The company delivers these through a network of 15,000+ expert linguists combined with proprietary technology including the LanguageVault® secure translation environment and a 24/7 interpretation portal. Services span over-the-phone interpretation (OPI), video remote interpretation, document translation, website localization, and eLearning content translation, primarily serving enterprise and government clients in regulated industries.
Is Language Link a public or private company?
Language Link is a private company. It is classified as corporate owned and is currently operating.
When was Language Link founded?
Language Link was founded in 1991. It employs 101 to 250 people.
Where is Language Link based?
Language Link is headquartered in Vancouver, United States, in the North America region.
How does Language Link make money?
One revenue line is on record: professional Language Services.
Who are Language Link's main competitors?
Direct peers on record are CyraCom, TransPerfect, Lionbridge, Welocalize, Propio Language Services, LanguageLine Solutions and RWS. Emerging players are Stepes, Smartling and Lilt.
Does Language Link have an API?
No public API is recorded for Language Link.
What industry is Language Link in?
Language Link's product category is Language Services. Its primary akta.pro industry code is BPAFAIAH, Content Localization, Translation & Transcreation, with a secondary code of MPAHAFAD, Translation & Transcreation Services (Script/Dialogue Adaptation). Its NAICS code is 541930 and its SIC code is 7370.