Viakom

What Viakom does

Viakom GmbH is a German digitalization company headquartered in Handewitt, Schleswig-Holstein, with three additional regional offices in Hamburg, Rostock, and Neumünster. Founded in 2015 and organized as a privately-held GmbH, the firm operates through three reporting pillars: Cloud Providing (the cloud.desk digital workplace platform, IaaS/PaaS infrastructure, and connectivity across fixed, mobile, and IoT), Service Providing (professional IT services, software development, and project management), and Infrastructure Providing (hardware/software trading, Smart Building automation, and VoIP analytics). The Viakom Group encompasses eight wholly-owned subsidiaries that extend coverage into adjacent verticals such as SME business software (2WORK), care-assistance technology (HowRyou), digital payments for social-care facilities (Parto Group), voice technology (LOGOS SYSTEMS), and web/app development (Altow, Qbus).

The company is led by three managing directors — Matthias Damerow (CEO), Robin Borrmann (CCO), and Benjamin Kolbe (CTO) — together with COO Stan Seeler and CDO Stefan Ostermann, and the broader group employs over 150 experts. Viakom monetizes through subscription-style recurring billing for cloud and managed services, project-based professional services fees, and hardware/software resale margins. Its go-to-market is sales-led, combining direct field sales for enterprise and government accounts, inside sales for mid-market, a network of technology partners (LANCOM, IONOS, Microsoft, Vodafone, Deutsche Telekom, innovaphone, Nextcloud, Bitdefender), and demand-gen events such as the FutureTec conference.

Viakom's target customer base spans three core segments: the German Mittelstand (mid-market enterprises seeking digital-sovereignty-aligned IT), public administration (requiring sovereign, GDPR-compliant infrastructure), and the social economy / Sozialwirtschaft (care facilities and non-profits). The firm positions itself around open-source-based, modular, EU-sovereign technology stacks that avoid vendor lock-in, and it maintains GDPR (Art. 13 DSGVO) and Hinweisgeberschutzgesetz whistleblower-compliance programs. No external funding rounds, investor disclosures, or audited revenue figures are publicly available.

Name

Viakom

Legal name

Viakom GmbH

Website

https://viakom.de

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Viakom GmbH is a German IT and telecommunications consulting and trading firm serving the Mittelstand, public administration, and social-economy segments across North Germany. It delivers cloud infrastructure, managed services, connectivity, and Smart Building solutions through a group of eight subsidiaries and a tier-1 DACH vendor partner network.

Ownership category

akta.pro rank

Product category

IT Services and Cloud Solutions

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

akta.pro secondary industries

Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE), Service Desk & ITSM Outsourcing (BPAEAMAF), Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

Keywords

• Managed cloud services
• IT infrastructure solutions
• Telecommunications consulting
• Digital sovereignty
• Professional IT services

Headquarters

HQ city

Handewitt

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Cloud Providing: Cloud solutions including applications (CRM, ERP, HR, UC), infrastructure (IaaS/PaaS), and connectivity services. Delivered as managed services with monthly recurring billing.
2. Service Providing: Professional services including IT consulting, DevOps, support, software development, and project management. Includes interim management and consulting services.
3. Infrastructure Providing: Hardware and software trading, Smart Building solutions (access control, security, building automation), and measurement technology.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Viakom provides modular cloud, service, and infrastructure solutions for the German Mittelstand, public administration, and social economy. Its portfolio spans Cloud Providing (cloud.desk workplace platform, IaaS/PaaS, connectivity), Service Providing (IT consulting, software development, project management), and Infrastructure Providing (Smart Building, hardware/software trading, VoIP analytics).

Product overview

Viakom is a digitalization company offering a modular portfolio of cloud, service, and infrastructure solutions. The core offerings span three main categories: Cloud Providing (encompassing cloud.desk workplace platform, IaaS/PaaS infrastructure, and connectivity solutions including mobile and fixed network), Service Providing (professional IT services, custom software development, and project management), and Infrastructure Providing (smart building automation, hardware/software trading, and VoIP measurement analytics). Key products include cloud.desk for unified workplace management, vPBX/vVoice/vNumber for virtual telecommunications, and connectivity solutions. The company operates as an Open Source-oriented provider with a focus on digital sovereignty for Mittelstand enterprises and public sector clients.

Differentiator

Problem solved

Functional benefit

Products and services

• cloud.desk Digital workplace platform offering CRM, ERP, HR, and UC capabilities for flexible, secure, and digitally sovereign work, designed for productive mid-market teams.
• Cloud Infrastructure (IaaS/PaaS) Scalable Infrastructure-as-a-Service and Platform-as-a-Service solutions offering maximum security and control, available as private, public, or hybrid cloud configurations.
• Cloud Connectivity Reliable connectivity solutions for sites, mobile communications, and IoT applications — secure, performant, and flexibly scalable with provider-independent concepts.
• Professional Services IT services for open and closed source environments covering network management, security management, DevOps, and support operations.
• Software Development Modern apps, web applications, and smart UI/UX design tailored to business requirements, delivered as custom development projects.
• Project Management Office (PMO) Project management services including interim management and consulting, using structured agile methods such as Kanban, Scrum, and PRINCE2.
• Smart Building Intelligent solutions for access control, security, and building technology systems, including access management and building automation.
• Messtechnik (VoIP Analytics) VoIP analysis and troubleshooting services to ensure smooth IT operations for telephony infrastructure.
• Connectivity Solutions Provider-independent connectivity solutions including fiber connections, VoIP telephony, and 5G mobile concepts for seamless enterprise networking.
• Mobile Solutions Mobile connectivity solutions including flexible tariffs, secure cloud connections via VPN, IoT integration, and roaming packages for business mobility.
• Fixed Network (Festnetz) Fixed-line telecommunications including classical landline, Voice-over-IP, and hybrid models with cost management capabilities.
• Hardware and Software Trading (Handel) Software licenses and hardware distribution services providing everything from a single source, including software license business and hardware distribution.
• 2Work Business Software All-in-one business software for small and medium-sized enterprises that efficiently maps all core and secondary processes, provided by the 2WORK subsidiary.
• vPBX / vVoice / vNumber (Virtual Telephony) Cloud-based virtual PBX, voice services, and virtual number services providing flexible business telephony communication.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature4 records

Partnerships

18 partnerships are on record, tiered core, major and minor.

• Odkey GmbHcoreOthersGroup company providing automated key handover solutions for rental areas including vacation apartments, offices, and storage rooms.
• HowRyou GmbHcoreOthersGroup company offering innovative care assistance system combining video communication, sensors, and home automation for optimal care support.
• 2WORK GmbHcoreOthersGroup company providing all-in-one business software for SMEs that efficiently maps all core and secondary processes.
• LOGOS SYSTEMS GmbHcoreOthersVoice Competence Center of Viakom specializing in development and implementation of voice and data technologies.
• Parto Group GmbHcoreOthersGroup company offering digital payment solutions specifically for social and care facilities.
• NETUNITY GmbHcoreStrategic or Co-development PartnerAlliance connecting digital innovators and providing 360-degree IT solutions tailored to specific needs through member companies. Viakom is a founding/lead member.
• Altow GmbH & Co. KGcoreOthersGroup company and leading digitalization company specializing in customized web and app solutions for businesses.
• Qbus Internetagentur GmbHcoreOthersGroup company offering professional solutions in web design, corporate design, and online marketing for over 20 years.
• LANCOM SystemsmajorTechnology or IntegrationTechnology partner for networking, firewall, and security solutions. LANCOM is a leading German manufacturer of network infrastructure.
• IONOSmajorTechnology or IntegrationCloud infrastructure partner for IaaS/PaaS solutions. IONOS is a major European cloud and hosting provider.
• MicrosoftmajorTechnology or IntegrationTechnology partner for Microsoft cloud solutions including Azure and Microsoft 365.
• VodafonemajorChannel Partner/ Reseller/ DistributorPlatinum partner for mobile and connectivity solutions including SIM management and IoT connectivity.
• Deutsche TelekommajorChannel Partner/ Reseller/ DistributorQualified partner for telecommunications and connectivity solutions.
• innovaphonemajorTechnology or IntegrationTechnology partner for VoIP and business telephony solutions, developing hardware and software in Germany/Europe.
• NextcloudmajorTechnology or IntegrationTechnology partner for open-source content collaboration platform ensuring digital sovereignty.
• TD SYNNEXminorChannel Partner/ Reseller/ DistributorDistribution partner for technology products and solutions.
• GlobalConnectminorChannel Partner/ Reseller/ DistributorConnectivity partner for network and telecommunications services.
• ColtminorChannel Partner/ Reseller/ DistributorConnectivity partner for business communications and network services.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• CANCOM SE: CANCOM is a leading German IT services and cloud provider focused on mid-market enterprises with a portfolio spanning cloud, managed services, and workplace — directly comparable to Viakom's Mittelstand-focused cloud and services offering.
• SVA System Vertrieb Alexander GmbH: SVA is one of Germany's largest independent system integrators focused on data center, cloud, and enterprise IT — a direct comparable in scale and customer segment to Viakom's cloud infrastructure and integration business.
• q.beyond AG: q.beyond is a German cloud and IT services provider specifically targeting the Mittelstand with managed services, cloud, and SAP — directly comparable in target customer and product mix to Viakom.
• Datagroup SE: Datagroup is a German full-service IT provider for mid-market and enterprise customers, offering managed services, cloud, and SAP — closely comparable in customer segment and outsourced IT services model to Viakom.
• Allgeier SE: Allgeier is a German IT services group operating multiple subsidiaries across enterprise IT, cloud, and software — comparable to Viakom in multi-subsidiary structure and Mittelstand focus.
• Ratiodata GmbH: Ratiodata is a German mid-market IT services provider offering managed infrastructure, workplace, and banking IT — comparable in target segment and managed services orientation to Viakom.

Broad incumbents

• Bechtle AG: Bechtle is Europe's largest IT system house with a broad portfolio across hardware, software, cloud, and services for SMB and enterprise — a larger incumbent competing with Viakom across the same Mittelstand segment.
• T-Systems International GmbH: T-Systems is Deutsche Telekom's enterprise IT arm, providing cloud, managed services, and digitalization for public sector and large enterprise — directly competitive with Viakom in the public administration segment.
• IONOS SE: IONOS is a major European cloud infrastructure and hosting provider — a Viakom technology partner that also competes in the IaaS/PaaS layer Viakom resells and integrates.
• Computacenter plc: Computacenter is a European independent provider of IT infrastructure and services to enterprise and public sector — comparable in cloud, workplace, and managed services orientation to Viakom at larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/viakomgmbh
• Facebookfacebook.com/viakomgmbh
• LinkedInlinkedin.com/company/viakom-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Viakom