The Residency
The Residency is a London-based mobile and web platform that connects football fans directly with professional players through real-time text chats, using AI-powered translation to enable global participation and licensing the same technology to broadcasters such as DAZN.
- Company typePrivate
- Founded2022
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What The Residency does
The Residency (legally The Residency Sports Ltd) is a London-based sports media technology company founded in 2022 by Mathieu Golan. It operates a mobile application and complementary web platform that host live, real-time text-based chat sessions in which professional football players answer fan questions directly. The platform's core technology includes a live chat infrastructure with an archive and replay system, push notifications for upcoming sessions, and AI-powered real-time translation that enables multilingual participation between fans and athletes. The company has assembled a roster of high-profile European footballers including Pedri, Lautaro Martínez, Enzo Fernández, Alejandro Balde, Fermín López, João Félix, Rúben Dias, and Federico Valverde, and it is expanding beyond football into additional sports.
The Residency serves two distinct customer segments. The primary B2C segment is individual football fans, accessed through direct app downloads on iOS App Store and Google Play. The secondary B2B segment is broadcasters, streaming platforms, and sports publishers, served through a white-label module called "Fan Conferences" that integrates The Residency's interactive chat technology into third-party platforms; DAZN is the publicly disclosed flagship partner following a February 2026 integration into the DAZN mobile app.
Monetisation is built on three revenue streams: in-app purchases of virtual items and virtual currency, recurring auto-renewing subscriptions, and platform distribution and licensing partnerships with broadcasters. Pricing is regionalised and promotional, with no public disclosure of specific tiers. The company is privately held, venture-backed by Local Globe and other unnamed tech and sports industry investors, operates with 11-50 employees from its London headquarters, and has been featured in outlets including Daily Mail, Daily Mirror, Equipe, and RMC Sport.
The Residency firmographics
Firmographics- Name
- The Residency
- Legal name
- The Residency Sports Ltd
- Website
- https://theresidency.io
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Residency is a London-based mobile and web platform that connects football fans directly with professional players through real-time text chats, using AI-powered translation to enable global participation and licensing the same technology to broadcasters such as DAZN.
- Ownership category
- akta.pro rank
The Residency industry classification
Industry- Product category
- Sports Fan Engagement Platform
- NAICS
- Spectator Sports (7112)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Sports Live Streaming Platforms (MPACACAF)
- akta.pro secondary industries
- Messaging-Led Community Platforms (Chat/Group Communities) (MPACAJAE), Virtual & Hybrid Event Platforms (Webinars, Virtual Venues, Event Hubs) (THAHAOAA)
Keywords
Where The Residency is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
The Residency business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- In-App Purchases & Virtual Items: Users can purchase virtual items, virtual currency, and virtual goods through the app. These purchases are final and non-refundable. The Residency manages, regulates, and can eliminate virtual items at its discretion.
- Subscriptions: Auto-renewing subscriptions with initial commitment periods, charged at agreed-upon prices. European users entitled to 14-day refund period. Subscribers in Republic of Korea entitled to 7-day refund for unused virtual items.
- Platform Distribution Partnerships: Revenue generated through integration partnerships with broadcasters and streaming platforms like DAZN, where exclusive live chats are made available within DAZN platforms
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free tier with optional in-app purchases |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
The Residency product offering
Product offeringCore offering
The Residency operates a mobile app and web platform that enables football fans to participate in live, real-time chat sessions with professional football players, where players answer fan questions directly via text and photos. The platform includes AI-powered real-time translation to support global fan participation across language barriers, archive/replay of past sessions, and a white-label B2B module (Fan Conferences) that embeds live athlete-fan interactions inside broadcaster and streaming platforms such as DAZN.
Product overview
The Residency is a single unified product platform consisting of a mobile app and web platform that connects football fans directly with professional players through real-time interactive chat sessions. The core product enables fans to ask players questions during live events, with AI-powered translation enabling global participation. The platform also offers a B2B module called 'Fan Conferences' — white-label interactive chat technology — for broadcasters and publishers seeking to integrate live athlete interactions into their own platforms and audiences.
Differentiator
Problem solved
Functional benefit
Products and services
- The Residency App and Web Platform Mobile application and accompanying web platform that enable football fans to join live, interactive chat sessions with professional players, ask questions in real time, receive text and photo responses, and revisit archived chats. AI-powered translation breaks language barriers for global participation. Targeted at individual football fans worldwide.
- Fan Conferences (White-label B2B Solution)
Quantifiable outcome
- Connected millions of football fans with their favorite footballers
Companies that use The Residency
Customer profileSegments3 records
Ideal customer profiles2 records
The Residency technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature3 records
The Residency partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- DAZNcoreDAZN integrated The Residency's interactive live chat feature into its mobile app, allowing fans to interact live with football superstars including Alejandro Balde, Lautaro Martínez, Enzo Fernández, and Fermín López. DAZN announced this as a new interactive feature powered by The Residency's technology, marking a significant evolution in sports consumption beyond traditional social media.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
The Residency competitors and assessment
Company assessmentBroad incumbents
- Twitch: Twitch is the dominant live streaming platform with built-in real-time chat. Athletes increasingly stream on Twitch for fan interaction, making it a broader incumbent competing for the same live engagement sessions The Residency facilitates.
- Instagram Live: Instagram Live lets athletes broadcast live video sessions to their followers with real-time comments. It is a free, incumbent alternative athletes use for direct fan engagement, competing with The Residency's chat format.
- Discord: Discord powers large-scale real-time community chat servers and is used by athletes and fan communities. It is a broader incumbent in live community chat, providing alternative infrastructure for athlete-fan interaction.
- X (Twitter) Spaces: X Spaces hosts live audio conversations widely used by athletes to interact with fans. As an incumbent social platform with massive reach, it overlaps with The Residency's live, real-time fan-athlete engagement model.
- TikTok Live: TikTok Live enables athletes to host live interactive sessions with massive built-in audiences. It represents a major free incumbent channel where athletes can engage fans without needing a third-party platform like The Residency.
Direct peers
- Overtime: Overtime is a sports media company producing short-form content and operating community-driven sports leagues aimed at younger fans. It overlaps with The Residency in targeting digital-native sports fans with non-traditional engagement formats.
- Cameo: Cameo enables fans to pay for personalized video messages from athletes and celebrities. It is a direct comparable for paid, intermediated fan-athlete engagement and shares The Residency's core value proposition of monetizing direct athlete access.
Others
- Geneva: Geneva is a group-chat and community platform used by fandoms and creator communities. It represents an adjacent community-infrastructure player that could host similar athlete-fan communities if the niche proves attractive.
Emerging players
- Whistle Sports: Whistle is a sports media network producing digital sports content for younger audiences across social platforms. It overlaps with The Residency in pursuing non-traditional, digitally native sports fan engagement.
- Buzzer: Buzzer delivers live sports notifications and micro-moments directly to fans. It targets a similar real-time, mobile-first sports fan engagement use case but focuses on alerting rather than interactive chat with athletes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
The Residency social profiles
Digital presenceThe Residency financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Residency leadership team
Management profileNumber of profiles
Profiles1 record
The Residency funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Residency M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Residency
What does The Residency do?
The Residency operates a mobile app and web platform that enables football fans to participate in live, real-time chat sessions with professional football players, where players answer fan questions directly via text and photos. The platform includes AI-powered real-time translation to support global fan participation across language barriers, archive/replay of past sessions, and a white-label B2B module (Fan Conferences) that embeds live athlete-fan interactions inside broadcaster and streaming platforms such as DAZN.
Is The Residency a public or private company?
The Residency is a private company. It is classified as venture growth investor backed and is currently operating.
When was The Residency founded?
The Residency was founded in 2022. It employs 11 to 50 people.
Where is The Residency based?
The Residency is headquartered in London, United Kingdom, in the Europe region.
How does The Residency make money?
Three revenue lines are on record. In-App Purchases & Virtual Items are the primary driver. The others are subscriptions and platform Distribution Partnerships.
Who are The Residency's main competitors?
Broad incumbents on record are Twitch, Instagram Live, Discord, X (Twitter) Spaces and TikTok Live. Direct peers are Overtime and Cameo. Geneva is listed as an others. Emerging players are Whistle Sports and Buzzer.
Does The Residency have an API?
No public API is recorded for The Residency.
What industry is The Residency in?
The Residency's product category is Sports Fan Engagement Platform. Its primary akta.pro industry code is MPACACAF, Sports Live Streaming Platforms, with a secondary code of MPACAJAE, Messaging-Led Community Platforms (Chat/Group Communities). Its NAICS code is 7112 and its SIC code is 7900.