RCN
RCN, operating as Astound Broadband under privately held Radiate HoldCo, LLC, is a U.S. cable and fiber broadband provider delivering internet (300 Mbps to 5 Gig), mobile, TV, and phone services to residential and business customers across 12+ states and D.C. under the legacy RCN, Grande, and enTouch brands.
- Company typePrivate
- Founded1993
- HeadquartersArlington, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What RCN does
RCN operates as Astound Broadband, the consumer-facing brand of privately held Radiate HoldCo, LLC, a U.S. cable and fiber broadband provider founded in 1993 and headquartered in Arlington, Virginia. The company delivers residential internet, mobile phone, television, and home phone services — plus a smaller business services portfolio — across 12+ states and the District of Columbia, operating under retained legacy brand names including RCN, Grande, and enTouch. Customer segments span individual households (primary), small/midsize and enterprise businesses, multifamily properties served through bulk agreements, and low-income households qualifying through the Internet First Program.
The core product is fiber-powered broadband delivered over hybrid fiber/coaxial and, where available, pure fiber connections using DOCSIS 3.1 modem technology, with speed tiers ranging from 300 Mbps to 5 Gig. Whole-home WiFi is delivered through an eero mesh system (eero Pro 6E, eero Max 7 with WiFi 7), with an eero Plus premium security tier offered as an upsell. Television service runs on TiVo's platform with a voice remote, TiVo Experience interface, and cloud DVR (125 hours basic, 250 hours enhanced); a DIRECTV partnership extends the TV portfolio with satellite-free streaming via the Gemini device, complemented by an Astound TV+ mobile app supporting up to 5 simultaneous streams across 12 registered devices.
The business model is recurring subscription-based across all primary streams — internet, mobile, TV, home phone, and WiFi/equipment rentals — augmented by one-time activation ($14.99), installation (typically $99.95, often waived), and broadcast/regulatory surcharges. Distribution is omnichannel: e-commerce self-serve via shop.astound.com, phone sales (1.800.427.8686), physical service centers in coverage markets, a dedicated business/enterprise sales line, and an authorized partner/dealer network. Bundled pricing, autopay/e-bill discounts, and a Price for Life internet guarantee structure the retention and ARPU strategy, while streaming partnerships (Netflix, Hulu, Prime Video, HBO Max, Sling TV, FuboTV, YouTube TV) are content integrations rather than revenue streams.
RCN firmographics
Firmographics- Name
- RCN
- Legal name
- Radiate HoldCo, LLC
- Website
- https://astound.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- RCN, operating as Astound Broadband under privately held Radiate HoldCo, LLC, is a U.S. cable and fiber broadband provider delivering internet (300 Mbps to 5 Gig), mobile, TV, and phone services to residential and business customers across 12+ states and D.C. under the legacy RCN, Grande, and enTouch brands.
- Ownership category
- akta.pro rank
RCN industry classification
Industry- Product category
- Broadband and Cable Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210)
- SIC
- Cable & Other Pay Television Services (4841), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cable Internet ISPs (HFC Retail Providers) (HDAIADAF)
- akta.pro secondary industries
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA), Residential Broadband CPE (DSL/Cable/Fiber Gateways) (HDAFAIAA)
Keywords
Where RCN is headquartered
LocationHeadquarters
- HQ city
- Arlington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RCN business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales
Revenue model
- Internet Service: Monthly subscription fees for residential internet service at various speed tiers (300 Mbps to 5 Gig), with options for whole home WiFi, price lock programs, and promotional pricing with auto-pay discounts.
- Mobile Service: Mobile phone service bundled with internet or as standalone, offering unlimited lines with data caps and throttling policies after data limits exceeded.
- TV Service: Television service including local channels, expanded content tiers, premium channels, and cloud DVR storage, with equipment rental fees for TiVo boxes.
- Home Phone: Traditional home phone service with international calling and roaming options.
- Service Fees and Equipment Rentals: One-time activation fees ($14.99), equipment rental fees for modems, routers, and TV boxes, installation fees (often waived with promotions), and broadcast/regulatory surcharges.
- Business Services: Dedicated internet, networking, and communication services for enterprise and small/midsize business customers with custom pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 300 Mbps Internet Plan - Essential streaming and entertainment |
| Subscription | Monthly | 600 Mbps Internet Plan - Moderate household usage |
| Subscription | Monthly | 1 Gig Internet - High-speed connectivity |
| Subscription | Monthly | 1.5 Gig Internet - Lightning-fast for demanding households |
| Subscription | Monthly | 2 Gig Internet - Supersonic speeds |
| Subscription | Monthly | 5 Gig Internet - Maximum performance |
| Subscription | Monthly | Better WiFi / Whole Home WiFi |
| Subscription | Monthly | Gig WiFi Promo |
| Subscription | Monthly | Mobile Service |
| Subscription | Monthly | Internet First Program |
| Subscription | Monthly | Enhanced Cloud DVR |
| Unit Pricing | Pay-as-you-go | Service and Installation Fees |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
RCN product offering
Product offeringCore offering
RCN, operating as Astound Broadband, delivers fiber-powered broadband internet at speed tiers from 300 Mbps up to 5 Gig, mobile phone service, TiVo-powered live TV, DIRECTV-based streaming TV, and traditional home phone service to residential and business customers across 12+ U.S. states and Washington, D.C. Customers can subscribe à la carte or bundle internet, mobile, TV, and home phone into customized packages, with options for whole-home eero mesh WiFi, enhanced cloud DVR, and an affordable Internet First program for income-eligible households.
Product overview
RCN is a telecommunications company operating as Astound Broadband (d/b/a Radiate HoldCo, LLC), offering a bundled suite of residential services including high-speed fiber-powered internet across multiple speed tiers (300 Mbps to 5 Gig), mobile phone service, and TV services. The core TV product is powered by TiVo technology featuring a voice-controlled interface and personalized recommendations, supplemented by a partnership with DIRECTV for satellite-free streaming. Whole-home WiFi coverage is delivered through an eero mesh system with optional eero Plus security upgrades. The Astound TV+ app extends the service to mobile devices and streaming platforms. Customers can bundle internet, mobile, TV, and home phone services into customized packages, with special affordable internet programs available for qualifying low-income households.
Differentiator
Problem solved
Functional benefit
Brands
- Astound TV+: Mobile app that lets users stream live TV, on-demand content, and cloud DVR recordings on personal devices.
- ATVN
Products and services
- Internet Service Fiber-powered broadband internet service offered across multiple speed tiers from 300 Mbps to 5 Gig for residential customers, with symmetrical upload/download available on Gig+ tiers. Plans support varying device counts and use cases such as streaming, gaming, video conferencing, and remote work.
- Mobile Service Mobile phone service with 5G coverage delivered over the Astound network, offering unlimited and tiered data plans with discounts when bundled with Astound Internet, plus savings calculators and BYOD support for switches from other carriers.
- Astound TV (TiVo-powered) Live TV service delivered through TiVo Experience IPTV hardware with a redesigned voice-remote interface, faster navigation, horizontal menu format, integrated search across live TV, streaming apps, and on-demand content, plus a recommendation engine with up to six individual household profiles.
- Astound & DIRECTV Streaming TV Satellite-free live TV streaming delivered over the Astound internet connection via DIRECTV's Gemini device with a voice-controlled remote, providing local channels, live sports and news, cloud DVR, On Demand content, and a 2-year price guarantee.
- Astound TV+ App Proprietary mobile and streaming application for iOS, Android, and connected streaming devices that lets subscribers watch live TV, access On Demand content, and manage cloud DVR recordings from smartphones, tablets, and compatible streaming devices with up to five simultaneous streams and twelve registered devices per account.
- Whole Home WiFi (eero Mesh) Whole-home mesh WiFi service delivered through eero access points including eero Pro 6E and eero Max 7 (WiFi 7) hardware with wired speeds up to 9.4 Gbps and wireless speeds up to 4.3 Gbps, providing TrueMesh coverage with automatic software updates for subscribers needing reliable connectivity across every room.
- Home Phone Service Traditional landline telephone service with clear call quality, international calling and roaming options, available standalone or as part of bundled service packages.
- IPTV Streaming TV Service IPTV-based live TV streaming service delivering television content over the Astound internet connection, compatible with Amazon Fire TV, Apple TV, Android TV, and smart TVs, with channel lineups and On Demand libraries accessible to subscribers.
Quantifiable outcome
- Internet speeds up to 5 Gig (5000 Mbps) available in select areas
- +3 more outcomes
Companies that use RCN
Customer profileSegments4 records
Ideal customer profiles4 records
RCN technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature5 records
RCN partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- DIRECTVcoreAstound partnered with DIRECTV to provide live TV streaming over Astound internet connection without requiring a satellite dish. Set up uses DIRECTV's Gemini device with voice-controlled remote. Features include plug-and-play TV setup, live TV, local channels, sports and news, voice remote, cloud DVR, On Demand, and 2-year price guarantee.
- TiVo (Xperi)coreTiVo provides the TV platform experience for Astound subscribers including TiVo Experience 4 with voice remote, new design interface, faster navigation, and horizontal menu format. Also provides cloud DVR functionality and integrated search across live TV, streaming apps, and on-demand content.
- eero (Amazon)coreeero mesh WiFi technology powers Astound's Whole Home WiFi service. Products include eero Pro 6E, eero Max 7 (WiFi 7), and eero Secure security features. Amazon subsidiary providing hardware and software for mesh networking solutions.
- Habitat for HumanityminorCommunity partnership demonstrating Astound's commitment to strengthening communities through volunteer work and support for affordable housing initiatives.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
RCN competitors and assessment
Company assessmentDirect peers
- Comcast Xfinity: Comcast Xfinity is the largest U.S. cable broadband and pay-TV operator offering internet, mobile, TV, and home phone bundles. Directly comparable to RCN/Astound on product set (converged internet+mobile+TV bundles), go-to-market, and speed tiers, but with national scale and substantially greater resources.
- Charter Communications (Spectrum): Charter's Spectrum is the second-largest U.S. cable broadband operator with overlapping residential broadband, mobile (via Verizon MVNO), and TV offerings across many of the same state footprints as Astound. Direct peer on product, business model, and DOCSIS-based plant.
- Altice USA (Optimum): Altice USA's Optimum brand provides cable broadband, TV, and mobile service primarily in the Northeast, overlapping RCN's Boston, NYC, and Philadelphia footprints. Closely comparable mid-sized cable operator offering convergent services with similar speed tiers.
- Verizon Fios: Verizon Fios is a fiber-to-the-home (FTTH) internet, TV, and digital voice provider operating across the Northeast, directly overlapping with RCN's largest markets. Comparable on converged residential telecom services, with a pure-fiber network serving as a technology reference point.
- AT&T Internet & Fiber: AT&T offers fiber broadband (where available), DSL, wireless, and DirecTV-streaming bundles across many of the same states as RCN. Comparable on product and converged bundle strategy and operates in major Texas and California markets where Astound competes.
- Cox Communications: Cox is a private U.S. cable broadband, TV, and home phone operator with significant overlap in residential broadband product and converged services. Privately held status and similar mid-large cable operator profile makes Cox a directly comparable peer.
- Frontier Communications: Frontier is a fiber-to-the-home internet and voice provider actively expanding its fiber footprint across markets where Astound/RCN also operates. Comparable on fixed broadband with similar speed tiers and converged service positioning.
- Mediacom Communications: Mediacom is a mid-sized U.S. cable broadband and video provider serving smaller markets and tier-2 cities. Comparable mid-sized cable operator profile and converged product set, though operating in less-overlapping geographies.
- WideOpenWest (WOW!): WOW! is a regional cable broadband and TV provider offering residential internet, TV, and phone in Midwest and Southeast markets partially overlapping with Astound's footprint. Comparable mid-sized cable operator with similar product breadth.
Broad incumbents
- T-Mobile Home Internet: T-Mobile is a major wireless carrier that has expanded into fixed wireless home internet across the U.S., directly competing with cable operators like RCN for residential broadband share. Comparable as a fixed broadband competitor though delivered via 5G FWA rather than DOCSIS/fiber.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
RCN social profiles
Digital presenceRCN financial estimates
Financial estimateRevenue estimate
Valuation estimate
RCN leadership team
Management profileNumber of profiles
RCN subsidiaries and ownership
Company hierarchySubsidiaries3 records
RCN funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RCN M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RCN
What does RCN do?
RCN, operating as Astound Broadband, delivers fiber-powered broadband internet at speed tiers from 300 Mbps up to 5 Gig, mobile phone service, TiVo-powered live TV, DIRECTV-based streaming TV, and traditional home phone service to residential and business customers across 12+ U.S. states and Washington, D.C. Customers can subscribe à la carte or bundle internet, mobile, TV, and home phone into customized packages, with options for whole-home eero mesh WiFi, enhanced cloud DVR, and an affordable Internet First program for income-eligible households.
Is RCN a public or private company?
RCN is a private company. It is classified as unknown and is currently operating.
When was RCN founded?
RCN was founded in 1993. It employs 1,001 to 5,000 people.
Where is RCN based?
RCN is headquartered in Arlington, United States, in the North America region.
How does RCN make money?
Six revenue lines are on record. Internet Service is the primary driver. The others are mobile Service, TV Service, home Phone, service Fees and Equipment Rentals and business Services.
Who are RCN's main competitors?
Direct peers on record are Comcast Xfinity, Charter Communications (Spectrum), Altice USA (Optimum), Verizon Fios, AT&T Internet & Fiber, Cox Communications, Frontier Communications, Mediacom Communications and WideOpenWest (WOW!). T-Mobile Home Internet is listed as a broad incumbent.
Does RCN have an API?
No public API is recorded for RCN.
What industry is RCN in?
RCN's product category is Broadband and Cable Telecommunications Services. Its primary akta.pro industry code is HDAIADAF, Cable Internet ISPs (HFC Retail Providers), with a secondary code of HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers). Its NAICS code is 5171 and its SIC code is 4841.